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doh.xfinity.com Antivirus error
My antivirus software picked up this error, any idea what this means and why its coming from xfinity? Thanks
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Your Home Network
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Anti virus
Are their any plans for xfinity to offer anti virus again for is customer's in the near future? Thanks Jim
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Customer Service
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Virus protection
Does Xfinity offer Norton or MacFee virus protection free?
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Customer Service
@user_yes5ve sorry to hear you're still experiencing issues when attempting to access your email. Working with customer's I've been informed that at times the customer may have a VPN connection, or antivirus protection running, and the background app
email settings
Over the last 24 hours, I keep getting this error. "The provided login data to access mail server imap.comcast.net seem to be wrong. Please correct them." How do I correct the login data? I have not changed anything and am confused what login data I am suppose to correct. Thanks, N
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Thanks for reaching out to us, user_0u0q1n! Have you tried running any type of anti-malware or antivirus software to see if it picks up on anything that could be causing this pop-up to happen?
Customer Reward Program.... scam?
I have received the same popup 3 days in a row now on both my work and home laptops. I've tried blocking it, but I still receive it. Seems fishy to me. [Edited: "Phishing email/Image"]
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Thanks for posting those screenshots. We're not seeing those ports on any blocked list. Have you done any troubleshooting on your end? (Turn off antivirus, lower firewall settings, etc.)
Arlo security system Base station can't be found
I'm trying to install Arlo security system in my network but it needs to be 80, 443 port need to be open, Arlo security system Base station can't be found..
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ANSWERED: Where to seek Malware Removal Assistance
***Created by our Community Experts*** updated - 08/29/2024 If you think your computer is infected. The first thing to do is scan your computer completely with your Antivirus and Anti Spyware programs. Be sure to save the logs. They are valuable if further help is needed.
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Internet
@thefulls, The information I'm finding on this is that if you are getting this kind of error message, it could be due to various reasons. One possibility is that a virus or worm may have infected your system or a friend's system, causing email issues
"The mail draft could not be found on the server. It was sent or deleted in the meantime.
When I am composing or replying to an email, I get the following message, and the email freezes: "The mail draft could not be found on the server. It was sent or deleted in the meantime". I have searched this problem, and it has been happening to many people as far back as 4 years ago. This is very
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@46er Thanks for reaching out! Temporary Failures can be caused by a few different issues. *The destination server could be experiencing an interruption. *There could be too much network traffic, or emails being sent to the domain, or to the particu
Cause of 'Temporary Failure' message
I received this message when replying to an email I received from a known person, whose email I have x'd out. This is an automatically generated Delivery Status Notification. Delivery to the following recipients was aborted after 49.4 hour(s): * [Edite
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The repeated pop-up message on both your work and home laptops could indicate a potential security threat. It's essential to take immediate action to address this issue. Firstly, ensure your devices are running the latest software and have strong pas
Customer Reward Program.... scam?
I have received the same popup 3 days in a row now on both my work and home laptops. I've tried blocking it, but I still receive it. Seems fishy to me. [Edited: "Phishing email/Image"]
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I do apologize for the inconvience this security error is causing you. This is a security error that we rarely see. There are several possible reasons that can cause the ERR_SSL_BAD_RECORD_MAC_ALERT error. Some common causes are: An outdated versio
Large file uploads fail 100% of the time
Any platform that uses AWS (Hubspot, for example) fails when uploading large files. The error is (failed) net::ERR_BAD_SSL_RECORD_MAC_ALERT or (failed) net::ERR_CONNECTION_RESET.Guess where I have 100% success? CenturyLink, Hotspot (AT&T), and Starlink. This has been on ongoing problem with Xfin
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Hello, user_1hxr8i! I apologize that the Fandango codes are not processing on the order. We are happy to help and get this figured out! We provide Advanced Security with our internet service to ensure you are protected online similar to the antivirus
Xfinity Rewards
I am trying to use your coupon code from Xfinity rewards to purchase movie tickets to Wicked. Fandango accepts the coupon code and displays my total due. When I click complete purchase, they are unable to process my order. Fandango is unable to help. I have tried it with different accounts via a mob
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@user_4spwht Thanks for bringing your email concerns to our attention. I cam understand how frustrating this can be. This can happen from a few things such as incorrect SMTP server settings, firewalls or antivirus software blocking access, scheduled
Emails getting closed while typing and moved to "Draft" emails folder.
Emails getting closed while typing and moved to "Draft" emails folder. I am now having the same problem that I have seen many other people complain about. But, I looked through the forum and just saw many complaints and unresolved issues. My emails are getting closed while typing a
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Thanks for confirming for us @user_515f22, Glad to know the app works fine just not with the browsers on your mac. Have you had the opportunity to confirm your device is meeting the system requirements? I have a direct link here (https://www.xfinity.
Audio But No Video Streaming Xfinity From Mac Browser
XFINITY REPS: PLEASE READ MY COMPLETE MESSAGE BEFORE RESPONDING. While streaming Xfinity on a Mac through a web browser, I am unable to get any video, whether I am viewing live programming or recorded programming. Audio plays but no video. This problem just started last week; I have been strea
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ANSWERED: Troubleshooting Gigabit Internet Speeds
***Created by our Community Experts*** 1) Directly connect to your modem via ethernet. Restart your modem everytime you plug in a new device. It's a good time to replace your Ethernet cables; Cat6 preferred. If your speeds are good, concentrate on router/networ
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Internet
Hey there! There are five reasons that you may receive that error, they are: Cached dataNetwork settingsEnabled DNSSECFirewall or antivirus software misconfigurationBrowser settings The first suggestion is exactly as you are doing, flushing your
Having to use ipconfig /flushdns
I often get ERR_NAME_NOT_RESOLVED. Sometime Reload works. When Reload doesn't work, I issue the ipconfig command to address the problem. How do I fix this issue permanently? I am having problems making this post. I keep getting the error prod-xb.sprinklr.com’s server IP address could not b
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I just got a pop up from "xfinity" and I have a very good antivirus program. Why?
Customer Reward Program.... scam?
I have received the same popup 3 days in a row now on both my work and home laptops. I've tried blocking it, but I still receive it. Seems fishy to me. [Edited: "Phishing email/Image"]
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Hello, @phillyaj thank you for taking time to create a post. Please be mindful that sending unsolicited Direct Messages to an Official Employee of the Xfinity Community Forum is a violation of Forum Guidelines. In the future we ask that you please fi
Anybody in the Philly/South Jersey area getting 2G Download from the XB8???
Just wondering if anyone is successfully using it for 2G service? Can't seem to get mine to work. Tech showed me that my line-in can get 2G+ but I cannot get anything close to that OUT of the XB8. Actually the 2.5G port is slower than the 1G ports.. Anyone
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Hello @msiegrist95 Thanks for reaching out about that nonfiction you received. Were you previously using Norton or any of their services? Have you reached out to them to confirm if you had any antivirus protection or accounts with them previous as we
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I think I am being scammed.
Got an email from Norton say they are billing me $469 for renewal. Day after I activated my new modem.
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