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user_qsuddq
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Friday, June 6th, 2025 9:24 PM

Email Help

My email sync is not working, i get this message:


Task 'Synchronizing subscribed folders for XXXXXXX1@comcast.net.' reported error (0x800CCC0E) : 'Outlook cannot synchronize subscribed folders for XXXXXXXX@comcast.net. Error: Cannot connect to the server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).'

Question

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Updated 

1 month ago

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MikeB39A

Problem Solver

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693 Messages

1 month ago

Disable Antivirus Software (Temporarily):
  • Antivirus software can sometimes interfere with Outlook's ability to connect to the server. 
    Temporarily disable your antivirus software to see if it resolves the issue. 
If the error disappears, you may need to adjust your antivirus settings or consider using a different antivirus program. 

0

XfinityQuemekia

Official Employee

 • 

300 Messages

1 month ago

Hello @user_qsuddq I hope you're having an amazing weekend. Sorry to hear about the issues you're having with your email. Have you tried the helpful information mentioned by @MikeB39A?

Let us know if that helped.

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