1 Message
Customer Reward Program.... scam?
I have received the same popup 3 days in a row now on both my work and home laptops. I've tried blocking it, but I still receive it. Seems fishy to me.
[Edited: "Phishing email/Image"]
1 Message
I have received the same popup 3 days in a row now on both my work and home laptops. I've tried blocking it, but I still receive it. Seems fishy to me.
[Edited: "Phishing email/Image"]
XfinityEva
Official Employee
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1.2K Messages
14 days ago
Thank you for taking the time to reach out about this. We have our Customer Security Assurance experts that help with these type of cases. We ask that you please report this on their site over at https://internetsecurity.xfinity.com/help/report-abuse.
(edited)
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BruceW
Gold Problem Solver
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25.9K Messages
14 days ago
The "chanceencounterline" hostname in the address bar should tell you that this is a scam, an attempt to steal your info and/or money.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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jgo304
New Poster
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10 Messages
11 days ago
I get this too on multiple Windows PC's but ONLY when Im browsing ESPN.com
It make NO sense that it only happens on 1 site & if I clear that sites cache it comes back.
This is something with comcast.....
(edited)
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user_yex18r
2 Messages
10 days ago
I am also getting pop up’s on ESPN site only. 🙁
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user_e31y02
1 Message
9 days ago
I am receiving this as well. This is not an isolated incident. There is something wrong on your end.
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user_62192j
1 Message
9 days ago
the malware is able to determine Xfinity customers by the IP we use not likely an Xfinity problem but they might be able to block it, ESPN needs to address this!
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user_5deb95
Visitor
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1 Message
9 days ago
Same here, only on ESPN while using Xfinity internet, just the latest Xfinity frustration.
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user_31b7qd
2 Messages
9 days ago
I am having the same problem with ESPN. For all the money I have paid xfinity over the years it would be nice if they could fix this at their end without giving the customer suggestions about what to try
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jgo304
New Poster
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10 Messages
9 days ago
Fyi magically as this thread has blown up today, I haven't seen the popup happen in 3 hours and I have been betting on college football & of course checking scores on espn.com.
What everyone elses status?
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user_24tjk1
1 Message
9 days ago
Same problem. Have bitdefender but it doesnt detect any malware. Below is the link of the popup.
[Edited: "Phishing link"]
(edited)
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leeh746
Visitor
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1 Message
9 days ago
For me it pops up almost immediately on ESPN on my Safari browser but not on Firefox browser. I have been on ESPN for more than 5 minutes and no pop up?
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jetli34
1 Message
9 days ago
I haven't seen any fixes that work. I've tried scanning my system with Norton and Malwarebytes and clearing my browsing data, with no positive results. I wonder if ESPN's site is compromised. There are past instances of this according to the searches I've done. I'm going to try using ESPN in incognito mode on Chrome to see if that helps.
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user_grpsg4
1 Message
9 days ago
you can't rid of it...makes espn unusable
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user_n10d4n
2 Messages
8 days ago
Happened to me for ESPN on Chrome last night. Multiple times. No problem with Firefox. I shut laptop down and it seemed to go away in Chrome
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user_12sy4x
1 Message
8 days ago
Having the same issue as all other users here. Cleared my cache, cookies, browsing history, filed with the courts to legally change my name, moved to a different address, had facial reconstruction surgery... went to the ESPN site and bang! up pops the Xfinity answer-these-9-questions scam...
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