3 Messages
Emails getting closed while typing and moved to "Draft" emails folder.
Emails getting closed while typing and moved to "Draft" emails folder.
I am now having the same problem that I have seen many other people complain about. But, I looked through the forum and just saw many complaints and unresolved issues. My emails are getting closed while typing and moved to the "Draft" emails folder. Now, I have a pile of draft emails across the bottom of my screen. I have cleared out the "Draft" folder, and re-booted the program. No luck. This is happening while I am using Chrome to access connect.xfinity.com. Any suggestions? Thanks!
XfinityKei
Official Employee
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1.2K Messages
4 months ago
@user_4spwht Thanks for bringing your email concerns to our attention. I cam understand how frustrating this can be. This can happen from a few things such as incorrect SMTP server settings, firewalls or antivirus software blocking access, scheduled message settings etc.
Lets work together to figure this out and provide you with a resolution.
What browser are you using? Have you tried using a different one?
When did this start?
Is it all messages or just some?
Do you have any additional email clients set up such as Outlook, iMail etc?
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CYankovich
New Poster
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3 Messages
2 months ago
I have the exact same problem. The weird thing is it comes and goes. Never had the problem until a few weeks ago. Drove me crazy - Comcast was no help at all. Then it went away. Came back today. On all three computers:I have two at work and one at home. All desktop. I have read the history on this problem - been around for at least three years. What the heck?
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