Arlo security system Base station can't be found

I'm trying to install Arlo security system in my network but it needs to be 80, 443 port need to be open, Arlo security system Base station can't be found..

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XfinityPeterH

Official Employee

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1.5K Messages

7 months ago

@user_48ymsl Thanks for the post. We are not trained in troubleshooting third party equipment but here is a link that can help you with ports:

Set up port forwarding using the Xfinity app

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user_48ymsl

2 Messages

@XfinityPeterH problem is not the port forwarding ISP is blocking the 80 and 443..

see my modem setup...

7 months ago

0

XfinityRaf

Official Employee

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616 Messages

Thanks for posting those screenshots. We're not seeing those ports on any blocked list. Have you done any troubleshooting on your end? (Turn off antivirus, lower firewall settings, etc.)

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7 months ago

0

Customer Service

user_48ymsl

Arlo security system Base station can't be found

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XfinityPeterH

Set up port forwarding using the Xfinity app

user_48ymsl

XfinityRaf

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