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Temporarily Blacklisted IP Address

My email has been working fine for my PC, iPad, and iPhone for years. Now all of a sudden (Monday, 04/24/23) it stopped downloading email to my Outlook and iPhone/iPad email programs. I am getting an error that states: I have seen that others have had this issue on the Forums. What is the solution a

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3.7K

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Add contact to Existing Group

I’d like to add a contact from my xfinity address book to an existing xfinity Group, but the Edit function is not working. Edit is greyed out on the screen and when I hover over it, a circle with slash is displayed. Is there any other way to get this done? Is this happenning because I cancelled my x

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2K

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Turn off two factor authentication

How do I turn off two factor authentication?

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41.1K

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No MASN

Well after 35 years as a Comcast loyal customer it may be time to switch to DirectTV streaming, I watch the Nationals and Orioles baseball games. I do not want to pay extra for the MASN access.

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7.3K

31

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New XB7

How do I enable Wi-Fi6 on this new router? Don't see it when I log in. Thanks

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2.8K

5

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X1 Main DVR Box Model AX013ANM Error RDK-03030

I have been using the Xfinity app to troubleshoot. I have checked and tightened the cable coming into the house and to the splitter and then to the X1 box and they're all good. I have physically unplugged the box 3-4 times to reboot it and I have used the app to restart the box 2-3 times. Once it sa

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1.6K

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NHL Center Ice problems

I have been reading lots of posts/complaints about error XRE-03137 with trouble connecting. It has been happening several times a night to me trying to watch a game. 5 to 6 times screen going black missing 10 to 15 minutes of the game easily. I paid $70 for 4 months of games and this is unacceptable

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1.9K

37

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email problems

i am unable to check my email. i click on the link and it just keeps taking me in a loop

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2.7K

35

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Xfinity Flex

How do I reactivate my Xfinity Flex box(s) after updating my Xfinity modem?

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214

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2 lines unlimited for 30 each = $80?

I upgraded to the 4th generation plan that is 2 lines unlimited for 30 each. When I go to my current cycle it says Unlimited (2 lines) $80.00. I was told that it would be $60. Now I have been on the phone for 2 hours and no one knows what to do. Anyone here that could help?

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1.1K

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Bill Increase

I'd like to discuss lowering my bill as my upcoming rate is $40 above what I was currently paying.

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63

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X1 Intermittent Sound Cut Out Skipping Audio Issue

Hi everyone- I try to search diligently prior to posting a duplicate answer, so pls forgive my post if my same solution has already been shared- I tried looking everywhere and didn’t see it. Anyhow, for the last five days, my sound has been cutting out on my new box that I received and it finally dr

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19.7K

16

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can't remove a series recording because no show information available

Previously set a series recording for a show. Now, the show has been removed from Comcast ("Information for this program isn't available right now"). Therefore can't modify (cancel) recordings. Anyone know a workaround to remove this series from the Series Priority recording list?

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4.7K

5

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Curious as to when my ACP Benefit will be applied to my account this month.!?

Hello I begin my Xfinity service last month sometime before the 8th and 9th I believe is on the 6th and I applied for an ACP benefit and received it and I was given a credit on the 8th or 9th which was applied to my account and my bill for this month is due on the 21st and I've set up automatic bill

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203

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Xfinity Stream app on Visio TV

My Visio TV was a warranty replacement for my Samsung. How do I download the Xfinity Stream app to it?

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1.3K

1

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Frequent Disconnection Using Arris Surfboard G34 Modem

After 11 months using an Arris Surfboard G34 Modem without any problems, in December 2023 we started experiencing disconnections 3 or 4 times a day. The disconnection durations can last up to 10 minutes, after which connection is restored without having to restart the modem. These frequent disconnec

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1.7K

6

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Cast to Flex

How can we cast from a mobile device to Flex? I even have Xfinity as a mobile provider but can’t figure out how to cast what’s on my IPhone to my Samsung TV where Flex is connected and is otherwise working fine.

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43.2K

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Cancel service outside usa

Answers here are no help, there is no direct message link. I need to cancel service from outside USA and there are no options to do so.

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103

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How do I change the default channel

My TV used to startup with the last station watched. It no longer does that. How can I revert to the old way?

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12K

24

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Does my bundle qualify for Disney Plus

I have the Gig Extra plan but I appear to be on an old plan, will it eventually qualify for Disney Plus?

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83

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