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Website not blocked via parental controls

I feel like an idiot, but can anyone help me use the parental controls via the router? I log into the router. I navigate to parental controls.  I enable managed sites.  I enter the URL for the site I want blocked, and select 'Always' But then that site is still accessible by all devices

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13.5K

7

0

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Email error in loading emails this morning

When I sign in I can't get any of my emails. I get An error occurred inside the server which prevented it from fulfilling the request. Then Error: failed to load messages. I have cleared my cache, cookies and history and retried it. The same thing happens. I set up to receive my emails on my phone a

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4.3K

52

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Experiencing slow internet speed after few days - fixed by modem reboot

Very long time Xfinity customer and we've had this setup for several years without issues. Using a Motorola 8600 cable modem. Starting a little over a few months ago, noticed that Internet speeds drop and latency increases after several days (could be up to 2 or 3 weeks sometimes). This is then fixe

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172

5

0

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CW programming agreement expired

Last night we had the CW channel 11 in the NY/Philadelphia area and this morning it’s showing “Our programming agreement with this station has expired. As a result this content is not available through Xfinity or Comcast business at this time.” What gives? I can’t find anything about it on Comcast

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6.7K

29

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NHL Center Ice problems

I have been reading lots of posts/complaints about error XRE-03137 with trouble connecting. It has been happening several times a night to me trying to watch a game. 5 to 6 times screen going black missing 10 to 15 minutes of the game easily. I paid $70 for 4 months of games and this is unacceptable

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1K

37

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Login Loop

I'm stuck in a login loop.

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270

2

0

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Emergency Broadband Benefit Program

Does Comcast participate in the Emergency Broadband Benefit Program? The one that comes with a $50/month subsidy on internet service? And I know about Internet Essentials which is a different program with different eligibility criteria and a different benefit amount.

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2.6K

10

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XFINITY REWARDS - WHAT A JOKE

I have been an Xfinity customer for over 25 years at one address. I moved 9 months ago to a rental and TRANSFERRED my service (while our new home is being built).  I signed up for Rewards after receiving information about it.  It seems that I am only eligible for silver status because the

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2.4K

5

0

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Temporarily Blacklisted IP Address

My email has been working fine for my PC, iPad, and iPhone for years. Now all of a sudden (Monday, 04/24/23) it stopped downloading email to my Outlook and iPhone/iPad email programs.  I am getting an error that states:   I have seen that others have had this issue on the Foru

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2.1K

4

0

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Add contact to Existing Group

I’d like to add a contact from my xfinity address book to an existing xfinity Group, but the Edit function is not working.Edit is greyed out on the screen and when I hover over it, a circle with slash is displayed. Is there any other way to get this done?  Is this happenning because I cancel

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714

2

0

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Returning old equipment can't find remote

I'm returning equipment and cant find one remote. Will I be charged? Even though replacements are free?

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2.4K

2

0

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How to create a separate wifi log-in for guests.

We have guests who rent our studio space and pool, and want to provide them with a separate guest log-in, with a password that I could change occasionally. How do we create and manage a separate wifi log-in?

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14.2K

1

0

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X1 dvr recording limit changes/problems?

I’m so confused about what is going on with my x1 this morning. I have 2 x1 dvr boxes, percentage full has consistently stayed around 22-25% full the last several months with around 130 recordings give or take. All of a sudden this morning, my system says 91% full. There is a new notice in my menu s

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24K

133

0

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Paramount app won’t recognize my Xfinity subscription

To be clear, this is the “Paramount” app and NOT Paramount+. my Xfinity live tv subscription includes the Paramount channel. What is the problem? the Paramount app forces me to a screen that has a list of TV providers and Xfinity isn’t even listed??? [Edited: "Language"] help!!!!

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10.4K

9

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What is the Mailing Address for Paying Bills

I am away from home, so do not have that information with me and my bill is overdue.

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107.9K

5

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Emails aren't sent or received - emails moved to outbox - open emails to see what's wrong

Since 2:07 am today, my Comcast emails aren't being sent or received on my android Galaxy S series. I tried to send a test message to my own email address. It gets moved to my outbox with the message: "Couldn't send." I select the email that didn't send and it says: "Couldn't authenticate...the pass

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54.4K

366

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Xfi Pause feature is useless

The Xfi pause feature is useless, I had already set up a schedule for devices to disable their access to the internet yet the devices are still able to access the internet, just ran a test earlier but it seems the only way to pause the devices is the "forget" the devices and reconnect them then the

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21.9K

14

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No MASN

Well after 35 years as a Comcast loyal customer it may be time to switch to DirectTV streaming, I watch the Nationals and Orioles baseball games. I do not want to pay extra for the MASN access.

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5.8K

31

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How do I change the default channel

My TV used to startup with the last station watched. It no longer does that. How can I revert to the old way?

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9.4K

24

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Peacock Closed Captioning

How do I get closed captioning on Peacock.? I cannot seem to find anyplace to select it on Peacock.     It is on automaticcally on all other Comcast broadcasts/channels as well as on Netflick and other channels that I watch through Roku.   i have tried watching Peacock on more than one TV and have t

Question

64.7K

31

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