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@user_0e9098 Thank you so much for reaching out to us through our awesome peer-to-peer chat. I hate to hear this has been your experience and would love to look into this for you! Here is more information about the emergency Broadband Benefit: https:

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EBB

I was approved on May 25, 2021. I was denied by Xfinity.  I looked at my application for EBB and my name did not match my Xfinity account so I c

Question

Thank you so much for reaching out to us through our awesome peer-to-peer chat. I hate to hear this has been your experience and would love to investigate this for you! Please send us a PM with your first and last name, as well as house numbers to yo

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Xfi pods

Below, I was told by Tanya an order was placed to fulfill my free xfi pods. I never got an email confirmation. Then I reached back out to chat inquiri

Question

Not a problem! Thank you so much for clarifying. Please clear your cache and cookies, history, and auto fill information (if applicable). Please let me know if you have the same issue following these steps.

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Email trouble

When hitting the email icon from the Xfinity home page, it tries to go to em connect but then goes back to the home page. This happens on 3 devices.&

Question

Hello, @user_f30a06 and thank you for reaching out through our Community Forums page about your Sign-in issues. Can you do me the huge favor of initiating a chat by providing your full name and address? To begin a chat, please click the chat icon in

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3 m ago

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Loop

I just got my modem and router from xfinity and it said to download the app which I did but it won’t let me sign it. It says sorry that didn&rsq

Question

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