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Email error in loading emails this morning
When I sign in I can't get any of my emails. I get An error occurred inside the server which prevented it from fulfilling the request. Then Error: failed to load messages. I have cleared my cache, cookies and history and retried it. The same thing happens. I set up to receive my emails on my phone a
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Find One's Own Posts
I can't find a way to locate my own posts. I did see another post on this topic which says to click the 'Profile' in the upper-right of any forum screen. I see no such icon or button. It really shouldn't see this hard to navigate these forums!
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Getting Started
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upstream channel bonding
I have a Nighthawk CM3000 but my upstream ATDMA channels 5-8 are not bonding and OFDMA upstream channel 2 is not locking. Downstream signal is perfect — power levels 5-6 dBmV, SNR 42-43 dB, zero uncorrectables. One thing worth noting — OFDM correctable errors aee 119-161 million. Uncorrectables are
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Customer Service
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Forum not allowing me to post from PC
Not sure when this started, buy I can no longer post to the forum using any browser on my PC. The description field is always greyed out. I have tried 4 different browsers (FireFox,Chrome,Edge,CCleaner) and they all do exact the same thing. I can still post if I use the browser on my phone... I
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Getting Started
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Temporarily Blacklisted IP Address
My email has been working fine for my PC, iPad, and iPhone for years. Now all of a sudden (Monday, 04/24/23) it stopped downloading email to my Outlook and iPhone/iPad email programs. I am getting an error that states: I have seen that others have had this issue on the Forums. What is the solution a
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CW programming agreement expired
Last night we had the CW channel 11 in the NY/Philadelphia area and this morning it’s showing “Our programming agreement with this station has expired. As a result this content is not available through Xfinity or Comcast business at this time.” What gives? I can’t find anything about it on Comcast w
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Channels and Programming
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Can't send email from outlook
Starting a couple days ago, Outlook stopped sending emails for my comcast.net account. I can still receive emails. I can also ping the port at smtp.comcast.net:465. It seems my attempt to connect to the port is being rejected by the server. Password is correct (am receiving emails).
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email problems
i am unable to check my email. i click on the link and it just keeps taking me in a loop
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Customer Service
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Xfinity Flex
How do I reactivate my Xfinity Flex box(s) after updating my Xfinity modem?
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Flex
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how to turnoff notification
I get a notification that a team I like is playing in a short while. I don't want this message as it sometimes causes the dvr to churn as it tries to reach the game on a channel we don't subscribe to. How do I turn this off?
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X1
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Frequent Disconnection Using Arris Surfboard G34 Modem
After 11 months using an Arris Surfboard G34 Modem without any problems, in December 2023 we started experiencing disconnections 3 or 4 times a day. The disconnection durations can last up to 10 minutes, after which connection is restored without having to restart the modem. These frequent disconnec
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Your Home Network
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Store PIckup said it would be ready in an hour, that was 8 hours ago.
I just ordered new service for my apartment and I went through checkout and choose to get my modem in store because I figured it would be fastest. It did say it would be ready in an hour or so. It's been 8 hours and the store is closed now. My order seems to be stuck on "Order Confirmed" and won't g
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Customer Service
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XFINITY REWARDS - WHAT A JOKE
I have been an Xfinity customer for over 25 years at one address. I moved 9 months ago to a rental and TRANSFERRED my service (while our new home is being built). I signed up for Rewards after receiving information about it. It seems that I am only eligible for silver status because they are not usi
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Customer Service
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Screensaver photos
This is a closed question that I don’t see an answer for? How to obtain current and previous screensaver photographs? I'd like to obtain selected photographs that are currently and/or have previously been displayed by my Xfinity X1 screensaver. Is this possible and, if so, how would I go about getti
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X1
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navigate to profile
Precisely, describing each step, how do I complete the forum setup; i.e., how "navigate to my profile", where is "Edit" button, etc?
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Getting Started
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Delete Community user
Please delete from Xfinity Community user_Oegjgd I do not wish to have this account and click on a button in error.
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Getting Started
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Aqualink APP
I have an app for my pool, iAqualink 3.0. I just upgraded my network to 5.0 GHz which is not compatible with my pool system. I need to change the setting to 2.4 GHz so that my pool works with the router. How do I do this? Thanks, Tom
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Your Home Network
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Emergency Broadband Benefit Program
Does Comcast participate in the Emergency Broadband Benefit Program? The one that comes with a $50/month subsidy on internet service? And I know about Internet Essentials which is a different program with different eligibility criteria and a different benefit amount.
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Billing
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Watch videos from 12 days ago
Home security videos from 12 days ago
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Rules and Automations
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Paramount app won’t recognize my Xfinity subscription
To be clear, this is the “Paramount” app and NOT Paramount+. my Xfinity live tv subscription includes the Paramount channel. What is the problem? the Paramount app forces me to a screen that has a list of TV providers and Xfinity isn’t even listed??? [Edited: "Language"] help!!!!
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Channels and Programming
