Hey there, thank you for taking the time to make this post. It is concerning to hear that you are running into audio issues, and we definitely want to ensure that this is resolved for you ASAP. Have you restarted the box since this happened to see if

@user_82e1d9 Thank you so much for reaching out to us through our awesome Forums page. I hate to hear this has been your experience and would love to look into this for you! Please send us a PM with your first and last name, as well as house numbers

@user_a866a0 Thank you so much for reaching out to us through our awesome Forums page. I hate to hear this has been your experience and would love to look into this for you! Please send us a PM with your first and last name, as well as house numbers

@darkcrisis45 Thank you so much for reaching out to us through our awesome Forums page. I hate to hear this has been your experience and would love to look into this for you! Our deepest apologies, but would you be so kind to please provide us this i

Thank you so much for reaching out to us through our awesome Forums page. I hate to hear this has been your experience and would love to look into this for you! Please send us a PM with your first and last name, as well as house numbers to your servi

@user_e1287d Thank you so much for reaching out to us through our awesome peer to peer chat. I hate to hear this has been your experience and would love to look into this for you! Have you tried or completed any of the following steps: https://comca.

@user_0e9098 Thank you so much for reaching out to us through our awesome peer-to-peer chat. I hate to hear this has been your experience and would love to look into this for you! Here is more information about the emergency Broadband Benefit: https:

@CanukGuy Thank you for reaching out to the Digital Care Team today and thank you for your patience while waiting to connect with a Specialist. I assure you; you have reached the right place. I am an expert in everything Xfinity and can assist you wi

Thank you so much for reaching out to us through our awesome peer-to-peer chat. I hate to hear this has been your experience and would love to investigate this for you! Please send us a PM with your first and last name, as well as house numbers to yo

Not a problem! Thank you so much for clarifying. Please clear your cache and cookies, history, and auto fill information (if applicable). Please let me know if you have the same issue following these steps.

@user_11a1c8 Thank you so much for reaching out to us through our awesome peer to peer chat. I hate to hear this has been your experience and would love to investigate this for you! Please send us a PM with your first and last name, as well as house

@user_f7a4bbThank you so much for reaching out to us through our awesome Forums page. I hate to hear this has been your experience and would love to look into this for you! Are you being forced to change the password each time, or just having to type

Thank you so much for reaching out to us through our awesome peer to peer chat. I hate to hear this has been your experience. Are you receiving an error message/code? If not, what happens when you try to access the email?

Hi there, @user_f92270. Thank you so much for taking the time out of your night to reach out through our Forums Channel. We'd truly hate to see you go and would love for the opportunity to help resolve any concern that may be leading to your decision

Hello, @rwalker66. Thank you so much for your recent order. I'd be happy to review your account and resend your confirmation.   Can you first do me a big favor of initiating a chat by providing your full name and address? To begin a chat, ple

Hi there, @user_190ffc. I'm sorry to hear that you're no longer with us. I understand that any unexpected or incorrect bill can be a huge inconvenience. My team of account experts and I would be happy to do a thorough review of your account to confir

Hi there @pschlimgen. I sorry to hear about the issues you're having getting our 4K box. At this time, our 4k Xi6 boxes are the only boxes capable of 4K on Disney+. They are a secondary box and would require you to have a main box like your XG1v4 to

Hello, @user_f30a06 and thank you for reaching out through our Community Forums page about your Sign-in issues. Can you do me the huge favor of initiating a chat by providing your full name and address? To begin a chat, please click the chat icon in

Hi @RAH1234. We appreciate you for bringing your My Account concern to our attention. Our team of experts and I are eager for the opportunity to take the steps together to make this right. Can you do me a huge favor by initiating a chat by providin

Hi there, @user_ed43ae.We appreciate you for bringing your concern to our attention. Our team of experts and I are eager for the opportunity to take the steps together to make this right. Can you do me a huge favor by initiating a chat by providing