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Turn off two factor authentication

How do I turn off two factor authentication?

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38.6K

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Xfinity Reward - free Apple Watch

The description is not entirely clear, but can someone confirm that the free Apple Watch offer will cost $10 smart watch fee per month for 24 months? In short, you are signing up to a 2 year cellular plan for your free watch.  If you cancel the plan for the phone early, what happens?

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4K

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How to create a separate wifi log-in for guests.

We have guests who rent our studio space and pool, and want to provide them with a separate guest log-in, with a password that I could change occasionally. How do we create and manage a separate wifi log-in?

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13.1K

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Returning old equipment can't find remote

I'm returning equipment and cant find one remote. Will I be charged? Even though replacements are free?

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2K

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Store PIckup said it would be ready in an hour, that was 8 hours ago.

I just ordered new service for my apartment and I went through checkout and choose to get my modem in store because I figured it would be fastest. It did say it would be ready in an hour or so. It's been 8 hours and the store is closed now. My order seems to be stuck on "Order Confirmed" and won't g

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1.6K

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Email error in loading emails this morning

When I sign in I can't get any of my emails. I get An error occurred inside the server which prevented it from fulfilling the request. Then Error: failed to load messages. I have cleared my cache, cookies and history and retried it. The same thing happens. I set up to receive my emails on my phone a

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2.8K

52

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Peacock Closed Captioning

How do I get closed captioning on Peacock.? I cannot seem to find anyplace to select it on Peacock.     It is on automaticcally on all other Comcast broadcasts/channels as well as on Netflick and other channels that I watch through Roku.   i have tried watching Peacock on more than one TV and have t

Question

64K

31

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Please allow assigning a static IP on xFi gateway

I'd like to let some friends join my Minecraft server, but this is pretty much impossible to do when the IP address keeps changing. I did not realize this would happen when switching to xFi and is worse than the setup I had before.Please offer the ability to have a static IP address for Residential

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176

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How do I change the default channel

My TV used to startup with the last station watched. It no longer does that. How can I revert to the old way?

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8.5K

24

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stream on Roku TV while away from home

I installed the Xfinity App on my RV's Roku TV. The Xfinity app works perfectly as long as I am connected to my home wifi.  When we travel and connect to either my phone's hot spot or campground's wifi I am unable to use the Xfinity app.  I receive an error message stating that I am not o

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6.5K

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Website not blocked via parental controls

I feel like an idiot, but can anyone help me use the parental controls via the router? I log into the router. I navigate to parental controls.  I enable managed sites.  I enter the URL for the site I want blocked, and select 'Always' But then that site is still accessible by all devices

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13K

7

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Temporarily Blacklisted IP Address

My email has been working fine for my PC, iPad, and iPhone for years. Now all of a sudden (Monday, 04/24/23) it stopped downloading email to my Outlook and iPhone/iPad email programs.  I am getting an error that states:   I have seen that others have had this issue on the Foru

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1.7K

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NHL Center Ice problems

I have been reading lots of posts/complaints about error XRE-03137 with trouble connecting. It has been happening several times a night to me trying to watch a game. 5 to 6 times screen going black missing 10 to 15 minutes of the game easily. I paid $70 for 4 months of games and this is unacceptable

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884

37

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X1 dvr recording limit changes/problems?

I’m so confused about what is going on with my x1 this morning. I have 2 x1 dvr boxes, percentage full has consistently stayed around 22-25% full the last several months with around 130 recordings give or take. All of a sudden this morning, my system says 91% full. There is a new notice in my menu s

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22.5K

133

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New XB7

How do I enable Wi-Fi6 on this new router? Don't see it when I log in. Thanks

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810

5

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Xfi Pause feature is useless

The Xfi pause feature is useless, I had already set up a schedule for devices to disable their access to the internet yet the devices are still able to access the internet, just ran a test earlier but it seems the only way to pause the devices is the "forget" the devices and reconnect them then the

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21.4K

14

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Cast to Flex

How can we cast from a mobile device to Flex? I even have Xfinity as a mobile provider but can’t figure out how to cast what’s on my IPhone to my Samsung TV where Flex is connected and is otherwise working fine.

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40.1K

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After updating passwords, I can no longer send eMails via Outlook

This morning I logged into xfinity.com and was asked to update my password. I have 4 eMail accounts across 2 different desktops for different family members.  I changed the password on two of my accounts.  I then went into Outlook and updated the password for those 2 accounts.  Right

Question

3.1K

33

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Emails aren't sent or received - emails moved to outbox - open emails to see what's wrong

Since 2:07 am today, my Comcast emails aren't being sent or received on my android Galaxy S series. I tried to send a test message to my own email address. It gets moved to my outbox with the message: "Couldn't send." I select the email that didn't send and it says: "Couldn't authenticate...the pass

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34K

366

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No internet and blinking orange light on modem

I have had countless issues with my Wi-Fi connection and today my internet randomly shut off and never reconnected. The modem has been blinking orange and I have tried the troubleshooting steps COUNTLESS TIMES. It is plugged in, exactly as it has been for months and my account balance is $0. I am th

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49K

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