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Fox Sports 2/FS2
I have seen several posts (mostly yrs old) about this and I tried all the answers but I still can't watch FS2. It doesn't show as a channel I can add or even as an available channel if I check as a new customer moving to my address. I can't stream from xfinity. FS2 does show as a tvgo channel but sa
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Channels and Programming
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New XB7
How do I enable Wi-Fi6 on this new router? Don't see it when I log in. Thanks
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Your Home Network
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email problems
i am unable to check my email. i click on the link and it just keeps taking me in a loop
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Customer Service
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Turn off two factor authentication
How do I turn off two factor authentication?
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2 lines unlimited for 30 each = $80?
I upgraded to the 4th generation plan that is 2 lines unlimited for 30 each. When I go to my current cycle it says Unlimited (2 lines) $80.00. I was told that it would be $60. Now I have been on the phone for 2 hours and no one knows what to do. Anyone here that could help?
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Plan
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Login Loop
I'm stuck in a login loop.
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Sign-In and Account Management
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Received cancelation notice I didn't request
I have received 2 emails notifying me that Xfinity has received my cancelation request. I didn't request any cancelation. I live in an apartment so I assume someone in trying to set up service and using the wrong address. I need assistance to ensure my service isn't disconnected.
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Sign-In and Account Management
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Cancel service outside usa
Answers here are no help, there is no direct message link. I need to cancel service from outside USA and there are no options to do so.
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Sign-In and Account Management
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Turn off preview in xfinity email
There does not appear to be any solution to turning off the preview screen in xfinity email. It now takes over half of my e-mail listing page. there is nothing under the settings that addresses this?
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iOS problem with Comcast mail
I was prompted to change my Xfinity password. I did that and of course I couldn't get email on my Mac. I entered the new password and could again get email. However, despite having the right box checked in security settings( allowing 3rd party access); I can not get Comcast email on my iPhone or my
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CW programming agreement expired
Last night we had the CW channel 11 in the NY/Philadelphia area and this morning it’s showing “Our programming agreement with this station has expired. As a result this content is not available through Xfinity or Comcast business at this time.” What gives? I can’t find anything about it on Comcast w
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Channels and Programming
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Returning old equipment can't find remote
I'm returning equipment and cant find one remote. Will I be charged? Even though replacements are free?
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Customer Service
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Experiencing slow internet speed after few days - fixed by modem reboot
Very long time Xfinity customer and we've had this setup for several years without issues. Using a Motorola 8600 cable modem. Starting a little over a few months ago, noticed that Internet speeds drop and latency increases after several days (could be up to 2 or 3 weeks sometimes). This is then fixe
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Your Home Network
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Screensaver photos
This is a closed question that I don’t see an answer for? How to obtain current and previous screensaver photographs? I'd like to obtain selected photographs that are currently and/or have previously been displayed by my Xfinity X1 screensaver. Is this possible and, if so, how would I go about getti
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X1
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Xfinity Stream app on Visio TV
My Visio TV was a warranty replacement for my Samsung. How do I download the Xfinity Stream app to it?
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Xfinity Stream Website
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Bill Increase
I'd like to discuss lowering my bill as my upcoming rate is $40 above what I was currently paying.
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Billing
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Cast to Flex
How can we cast from a mobile device to Flex? I even have Xfinity as a mobile provider but can’t figure out how to cast what’s on my IPhone to my Samsung TV where Flex is connected and is otherwise working fine.
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Flex
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Xfinity Stream not working on any device
I have Roku, a Windows 11 pc, an iPhone 13, an iPad 9th generation. I was watching xfinity stream on the Roku and it just stopped, giving the error of TVAPP-00224. I tried on all my other devices and they are showing the error of TVAPP-00100. I have tried removing the app, restarting both the router
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Xfinity Stream Website
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Forum not allowing me to post from PC
Not sure when this started, buy I can no longer post to the forum using any browser on my PC. The description field is always greyed out. I have tried 4 different browsers (FireFox,Chrome,Edge,CCleaner) and they all do exact the same thing. I can still post if I use the browser on my phone... I
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Getting Started
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Temporarily Blacklisted IP Address
My email has been working fine for my PC, iPad, and iPhone for years. Now all of a sudden (Monday, 04/24/23) it stopped downloading email to my Outlook and iPhone/iPad email programs. I am getting an error that states: I have seen that others have had this issue on the Forums. What is the solution a
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