Contributor
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44 Messages
Email error in loading emails this morning
When I sign in I can't get any of my emails. I get An error occurred inside the server which prevented it from fulfilling the request. Then Error: failed to load messages. I have cleared my cache, cookies and history and retried it. The same thing happens.
I set up to receive my emails on my phone and I get the same thing.
Are your servers down?
Accepted Solution
Official Solution
CCJessie1
Retired Employee
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5.9K Messages
9 months ago
All,
This morning’s issue affecting customers’ ability to send/receive their Xfinity email has been addressed. You should now be able to use your service as you would normally, including seeing any missing emails. If you continue to experience these issues, please let us know.
25
Official Solution
CCJessie1
Retired Employee
•
5.9K Messages
9 months ago
All,
If you are still experiencing this issue, please log out of your email completely, completely clear your browser cache/cookies/history for all time, and log back in. Please let us know if you continue to experiencing this issue once you have completed these steps.
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emrosen69
Regular Visitor
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2 Messages
9 months ago
Same here in the Philadelphia area.
6
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kenred
New Poster
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5 Messages
9 months ago
Same here in NH.
Error
2
jselkins
Contributor
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13 Messages
9 months ago
Same in Maryland. Started about 2 hours ago.
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jmc58
Visitor
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1 Message
9 months ago
Same here. Very frustrating!! Any response Comcast?
1
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bmott
New Poster
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3 Messages
9 months ago
Same here in Delaware
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user_rhofy7
1 Message
9 months ago
Mine is out in Philly as well.
1
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ebrtmyr
Visitor
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4 Messages
9 months ago
I'm having a similar issue. All my active inbox-related folders suddenly reverted back to what was in them on January 3rd. I've lost some important email.
4
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DoverPARon
Contributor
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59 Messages
9 months ago
Same issue here in York PA area.
1
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user_jb7261
Regular Visitor
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7 Messages
9 months ago
Seems to be a general problem with server imap-east.ge.xfinity.com. Several email accounts here in NJ getting the same error.
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user_f53vsl
2 Messages
9 months ago
Same here, everything gone after 12/23 nothing new coming in. Philly area
1
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allstar13
Visitor
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1 Message
9 months ago
I'm in Indiana and same here.
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tam611
New Poster
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5 Messages
9 months ago
My area in Michigan is down as well. The snowstorm hasnt even started yet!
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Nashtn
Contributor
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54 Messages
9 months ago
I am now getting the inbox screen with the folders' names and but only the first two emails for today loaded. I am in the Nashville area.
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