Forum not allowing me to post from PC

@XfinityJessie​, Thanks for the update on this issue, but unfortunately it doesn't seem to have fixed anything for me. I tried FireFox, Chrome and Edge on my main PC, clearing everything in all 3 (which I do all the time anyway), and all 3 browsers still exhibited the same issue - I can't reply, post new, etc., - the text box is greyed out.

Had to login on my cell to post a reply.

Example from FireFox on the PC showing I cleared everything:

@Again​, I'm not a moron, of course I'm logged in to the forums. I've been using the forums since 2007 and know very well how they work.

I stated that the description field was greyed out, not all fields.

If I try to reply to a current post, the text box to enter anything is there, but in light Grey and nothing can be entered. If I try to create a new post, I can enter all fields except for the description field (box).

I haven't changed any browser settings on my PC since the last time I used the forums and had no such problem.

I've also since tried using a different PC and it acts exactly the same way. And as stated, and as I'm doing now, it does work in Firefox on my cell. I just don't want to have to post anything only from a small screen on a cell.

Also, on the PC, if I try to edit a post I've already made, such as this one from my cell,  it completely wipes out everything except for the fields it allows me to enter. So that means all text in the description field does not show at all.

                             ...Seems no one has any idea about this issue...

It is still the same, no change. The text box to type your post in (this very box I'm typing in) is greyed out.

Can't post anything from a PC at all (tried 3 different PCs), same issue on all 3.

PCs use 2 different AVs so that can't be the issue.

Tried 5 different browsers (FIreFox, Chrome, Edge, CCleaner, Opera), same issue in all 5.

Even tried resetting browsers, same issue.

Installed Opera for a completely new install (never previously installed on that PC), same issue.

Created a new Comcast Xfinity account, then created a new forums profile account, same issue!

I don't use any VPNs, and the firewall settings are either what Microsoft sets by default in Windows 10, or what Xfinity sets on the gateway by default, or what Xfinity checks for by default for it's Internet customers. I haven't installed any VPN or firewall software on my own.

...

It does work from my cell phone thru the FireFox browser, though it's not really as easy to do anything as on a PC. This is what I have been doing just to be able to use the forums again.

Any ideas?

@XfinityJessie​ , Thanks for an update on this issue!

Unfortunately, as I mentioned, I have done the things mentioned, many times, on 3 PCs. I even installed a browser that has never been installed and it still had the same issue. I will check back periodically but currently my use of the forums on a PC is limited to reading posts only.

I can continue to use my mobile for posting and updating posts, but I really hate it as it's slower, more clumsy, and some features, like spell check, are missing or don't work as easily as when on a PC.

Hey @erm54 !  I'm sorry if you thought I thought you were a "moron"; that was the furthest thing from my mind.  This is certainly a mystery, not to mention a frustration for you.

Just a clarification for me, if you please.  So, you're saying that the Subject box is okay to type in, but the Body box [sounds like a coffin, doesn't it?  😀] is greyed out, including the format bar?  Can you type in the Body at all, or it just plain won't let you?

@Again​, sorry, my comment about not being a moron wasn't directed at you because I thought you were thinking I was, just that I'm more experienced than that (been in IT since 1972) and it was just bad wording on my part...

To answer your questions:

Yes, I can type into the Subject box.

No, the description box or body box or whatever, is greyed out and is therefore no longer a text entry box and I can't do anything more since it's marked as a required box...

And it's like that no matter what browser I use or what PC (out of 3 here) I use. And it also doesn't matter what profile I use. But it doesn't do that in the Firefox browser on my mobile...

Also, if I look at a post already in the forums and want to reply to it, whether I place the cursor in the "Comment on this post here..." box or click "Reply", it refreshes and changes the screen with the expanded text box, but it immediately greys out and I can't continue.

@erm54​ 

So, the format bar at the bottom of the Body box is greyed out as well?

@Again​ @erm54 

Does your box look like this?

@Again​ , For the Reply to this comment here I can PLACE the cursor in the box (or whatever you want to call it) but it immediately changes to the greyed out box that allows absolutely nothing to be done...it's like it changes it to just some background pic on the page... (see image below)

As for typing something outside of the forums, say in Notepad and copying it, it doesn't help as I can't even place the cursor in that box to paste it before it changes to the greyed out box....

But basically the same thing happens when I click on Reply - it changes to pop up the text box but again it's greyed out and impossible to enter anything in.

And when trying to create a new post (ask a question) the Description box is just greyed out to begin with and doesn't allow anything to be entered.

@erm54​ 

And the format bar at the bottom is also greyed out?

@Again 

The box was greyed out for me. I am sending this test reply.

It worked for me.

A number of Microsoft servers around the world have been hacked with a virus, including the USA. I wonder if that is playing into the Op's problem in his location. 

@Again​ , sorry for the late reply, been busy lately.

Since the format bar is only available for text typed in and it won't let me type anything in, it isn't even displayed yet.

It is odd that different users seem to be impacted differently, but since they are working on finding and fixing the problem I will wait and hopefully evrything will be working normally again soon. In the meantime I will continue to use my cell phone only to post to the forums.