@user_rv6vaq ,I'm so happy we were able to get you taken care of tonight and get that device working again. If you need anything in the future please feel free to make another post and a Digital Specialist, Forums Expert, or community member will help you as soon as possible. I hope you have a great rest of your night and stay safe.
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I am an Official Xfinity Employee. Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation. Was your question answered? Please, mark a reply as the Accepted Answer.
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XfinityMartyR
Official Employee
•
1K Messages
5 months ago
Hello, @user_rv6vaq. Thanks for reaching out! Here is an article that will help you with the Xfinity Flex box.
Pair your Wireless X1 or Flex TV Box to your Xfinity in-home network
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