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X1 Intermittent Sound Cut Out Skipping Audio Issue
Hi everyone- I try to search diligently prior to posting a duplicate answer, so pls forgive my post if my same solution has already been shared- I tried looking everywhere and didn’t see it.
Anyhow, for the last five days, my sound has been cutting out on my new box that I received and it finally drove me insane 🤪
I’ve tried to reset the box via the app as well as unplugging the power source from the box and tv & a factory reset. Per the guidance from previous posts, it was suggested to change the audio from the HDMI audio output auto detect to the SAP audio language reset. Nothing worked.
HOWEVER what DID????
Changing the video display output resolution from 16:9, 1080p HD to 16:9, 1080i HD.
I tested this theory and switched back to the 1080p and it started skipping again. Switched it to i and it stopped.
Voila!
Hope this same solution works for you guys!
I hope you and your families are all safe and healthy!
God bless! 🙏🏼
Anyhow, for the last five days, my sound has been cutting out on my new box that I received and it finally drove me insane 🤪
I’ve tried to reset the box via the app as well as unplugging the power source from the box and tv & a factory reset. Per the guidance from previous posts, it was suggested to change the audio from the HDMI audio output auto detect to the SAP audio language reset. Nothing worked.
HOWEVER what DID????
Changing the video display output resolution from 16:9, 1080p HD to 16:9, 1080i HD.
I tested this theory and switched back to the 1080p and it started skipping again. Switched it to i and it stopped.
Voila!
Hope this same solution works for you guys!
I hope you and your families are all safe and healthy!
God bless! 🙏🏼
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