Every time I pay my bill whether it be Xfinity mobile or Xfinity tv I receive a scam email telling me there is something wrong with my payment whether it be declined or expired etc I want to know how they know when my bill is being paid and also bring this to your attention because how many people a

So basically I would like to elaborate it for you, As I see that you pay $115/month for Internet and generally if we add iPad on account then it costs $40 additionalHowever for you we have a discount code of $40 on your Internet account. So if we add an iPad for you it will cost $40/month but your I

I've been scammed by a "3rd party billing" Checked with xfinity to see if they deal with 3rd arty payers and they told me they did and the company TALKPOINT MEDIA was a legit company they work with. After the payments from Talkpoint were returned, Xfinity tells me nope we don't work with 3rd parties

I just found out that Xfinity Engages in Deceptive Practices the hard way. They offered me a unbelievable price on Internet, Landline, and Two unlimited mobile lines for a $122 per month. It was a straight up bait and switch scam. I guess I'm going to file a complaint with the FCC and The State AG.

Who should I report fraudulent/scam emails received with the Xfinity branding on them? For the past several months I have received spam emails requesting money to prevent a downgrade of services. Below is the content of an example of the scam email:  From: XFlN‌ITY SERVICE <[Edited:

I have a technician coming out this afternoon, and about an hour ago, I received a call from [Edited: "Personal Information"]. I missed the call, but the voicemail said that it was someone calling from the “Xfinity Advanced Technical Support Team” about my scheduled appointment. Since I

I have only ONCE gotten a legit phone call solicitation from Xfinity, asking me to switch to their mobile service. I accused the guy of being a scammer and he laughed at me, but he had all my email names, addresses, phones, how many devices were currently online, it was scary until I confirmed that

Xfinity is a scam. They bait and switch packages. My TV package was supposed to have all sports channels. I am being charged an additional $20 per month for Root sports now, so I can watch Mariners away games.   The only other service I have is internet.  I pay for 300 mbps service and h

Xfinity called me saying I would save money by switching to their new plan. Ever since I’ve paid an extra 50-80 dollars per month. I was scammed and have become so stressed I can’t afford this! And for what?! I haven’t wanted or streamed anymore than I did before.

Quick question -- I was trying to use the xfinity live chat to solve an issue with account activation, and rather than solving my problem, the representative attempted to run what appeared to be a social security scam on me. Can anything be done about this? Thanks.

You should be able to call Xfinity to speak to a real person or send and email to a real person. Especially because this is a serious scam email that at first glance really looks like it's from Xfinity. Not all images copied here. Anyway, I received a very clever but suspicious email that looked EXA

These people are pretending to be Xfinity what I am confused about how did they get my personal info from Xfinity in regards to the amount I am paying to my address…Also; they sent me a code…Now I was thinking it was a deal so I paid…But come to find out it all was a scam… I had to contact my bank a

A guy called me saying he's from Xfinity and wants to talk about their mobile plan. He asked me to share the code he sent me through Xfinity text alert and then asked me to provide the IMEI number on my phone to check compatibility. Does it sound like a scam? I shared the code and told him the IMEI

I receive notification every month. I did not sign up for a $5 auto payment. Can you confirm that this is a text scam?  “Your automatic payment of $5.00 to Xfinity has processed - thank you. Review bill details here: [Edited: "Personal Information"]TxtHelpOrStopMsg&DataRatesMayApply”

Recieved an email. Header was Comcast 7463. The email identified me as the sender. How is this possible ?Then a couple of days ago my wife received a phone call from a person stating to be a comcast employee and that the security updates sent by comcast for my router were not uploading. That I neede

My firewall is complaining that my xCam2 is trying to perform an outbound "ET SCAN Potential SSH Scan" from its IP (multiple different ports above 32k) to 169.254.99.8:22. This happens several times a day. My two other xCams do not exhibit this behavior. What is going on here?

This number was on Google for Xfinity support. It is a scam! They knew my address, phone etc. They changed my Xfinity password and allowed me to place an order for added services. I stopped them on my credit card. The number was [Edited: "Personal Information"]. Check it out Xfinity!

I missed a call from a 972 area code. At voicemail was left asking me to call [Edited: "Personal Information" before spectrum removes a 50% discount from my account… I don’t have a 50% discount on anything. Is this a scam? I don’t want to call to check and have to verify my ‘account’ and give out my

I was scammed when I called to report an issue with my cable and internet, I was charged for the technician services $120.00 to my credit card and $290.00 on my checking account for a deal package. The charges showed on my accounts in the name of a company Universal Technical Support not Comcast Xf

Last week I initiated a transfer for a move of my Wi-Fi router to my new address next month. Last night, I received a call stating she was from Comcast construction department. In the voicemail she said that there was an audit done on my house to see if they could service it, and they now need to do