New Poster
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2 Messages
Scammed by xfinity
I just found out that Xfinity Engages in Deceptive Practices the hard way. They offered me a unbelievable price on Internet, Landline, and Two unlimited mobile lines for a $122 per month. It was a straight up bait and switch scam. I guess I'm going to file a complaint with the FCC and The State AG. Didn't think I would be scammed by what I Thought was a reputable company.
Andyr1
Gold Problem Solver
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7.9K Messages
12 days ago
What is different from what you were told?
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EG
Expert
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105.9K Messages
12 days ago
The concern is not "Home Networking" help related @Andyross @zclipper ........................ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
(edited)
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XfinityOrlandoM
Official Employee
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1.2K Messages
12 days ago
@zclipper
Thank you for reaching out to our social media team, it’s great we can connect this way! I understand how concerning it is to receive a bill higher than expected as a customer myself I would not be happy if I was given a price plan but my bill was higher than what I expected!
Go ahead and send me a direct message so we can get this resolved for you!
To send a direct message:
Click "Sign In" if necessary.
Click the "Direct Message" icon in the upper right - it looks like a chat bubble
Click the "New message" (pencil and paper) icon just to the right of Conversations
Type "Xfinity Support" in the "To:" line - do not use the Employee's name!
Type your message in the text area near the bottom of the window
Press Enter to send it
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