Xfinity is a scam

Xfinity is a scam. They bait and switch packages. My TV package was supposed to have all sports channels. I am being charged an additional $20 per month for Root sports now, so I can watch Mariners away games.   

The only other service I have is internet.  I pay for 300 mbps service and had that for a month or so. Now I'm capped at 48 Mbps. No changes to equipment or service.  They just reduced my speed and keep charging the highest price. 

AI service goes nowhere.  Live support keeps you on the line repeating all the same lines, but they don't fix anything. I finally asked to please make progress because after 10 minutes we had only established that my issues were valid.  I called in to get them fixed, not spend the afternoon listening to someone tell me the problems are true.  

Really, really bad Xfinity. You should be ashamed, but scammers don't have shame.  

I will be canceling service, reporting to the BBB and disputing charges with AMMX.