U

Monday, June 24th, 2024 5:19 PM

Scam

These people are pretending to be Xfinity what I am confused about how did they get my personal info from Xfinity in regards to the amount I am paying to my address…Also; they sent me a code…Now I was thinking it was a deal so I paid…But come to find out it all was a scam… I had to contact my bank and Xfinity to report these people…Today they had the audacity to call again about giving me a deal..I went totally off in the nice way letting them know I have reported them to the fraud department at my bank and Xfinity…I have be looking for another cable company because this is ridiculous that these people can get our info sooo easily..[Edited: Inflammatory]


Thanks,

Concern Customer 

Official Employee

 • 

1.5K Messages

4 months ago

 

user_9xo1p0 Hello! Thank you for reaching out to us here on our Community Forum. If you believe your information was accessed without your permission or were potentially subject to something you did not authorize, please reach out to our Customer Security Assurance Team at (888)565-4329 and they will investigate this further.

 

forum icon

New to the Community?

Start Here