xf_user1's profile

Frequent Visitor

 • 

15 Messages

Wednesday, May 15th, 2024 12:45 AM

Closed

xCam2 security alert

My firewall is complaining that my xCam2 is trying to perform an outbound "ET SCAN Potential SSH Scan" from its IP (multiple different ports above 32k) to 169.254.99.8:22.

This happens several times a day.  My two other xCams do not exhibit this behavior.

What is going on here?

Official Employee

 • 

2.2K Messages

6 months ago

Hi there, xf_user1! Thanks for reaching out about the message you get about the xCam2. Our team is happy to help and get to the bottom of this. Have you tried to reset the camera and the modem which will give it a fresh connection? Are you seeing the notification pop up in the Xfinity app or do you have a separate firewall program that you use? 

Frequent Visitor

 • 

15 Messages

I have not tried to reset the camera yet, but the modem has had several resets.  This is showing up in a separate firewall.

Official Employee

 • 

1.8K Messages

Thank you for that info.  Can you try resetting the camera @xf_user1?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
forum icon

New to the Community?

Start Here