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Friday, August 2nd, 2024 4:26 PM

Scam call?

I have a technician coming out this afternoon, and about an hour ago, I received a call from [Edited: "Personal Information"]. I missed the call, but the voicemail said that it was someone calling from the “Xfinity Advanced Technical Support Team” about my scheduled appointment. Since I couldn’t find this number on Xfinity’s website, I didn’t want to call it back in case it was a scam.

Is this a legit number Xfinity uses?

Official Employee

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2K Messages

2 months ago

 

user_87crhi Hi there! We would be happy to look into this for you! Can you initiate a direct message and start with your full name and address? To start a direct message, you must be signed in. Please click the "Direct Messaging" icon in the top right of the page next to the bell, and send your message to "Xfinity Support". Talk to you there!

 

2 Messages

@XfinityAirelle​ 

Sent a message!

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