It’s been a week or 2 and tnt will not work on my Xfinity stream app using my Apple TV. All other channels work fine. When I click on TNT I get an error message - playback issue TVAPP-00246.

I have the Technicolor XB8 CGM4981COM I've had an issue with the past 3 boxes here. They randomly reboot a few times a day or go a few days without doing so, then it happens again. Sometimes it's 3+ times a day. The first XB8 i had worked flawlessly and I received the full Gigabit I pay for, until a

My devices stay connected to the WiFi network, but the Internet goes out constantly, and even devices that are wired to the modem/router lose connection. This happens multiple times a day, and seems to happen more every day. Over the past 3 going on 4 months, I have been on multiple chats, calls, an

I can not find the peer to peer chat icon. I have looked all over the email and can not find it,

In my bill, in the "Equipment & services" section, there is an item "Internet/Voice Equipment". It says "Qty 2 @ $0.00 each". But, I do not have any Xfinity equipment. The plan I originally signed up for was "Connect INTERNET" which included "Xfinity Flex Service" at no extra cost, and when signing

For about a month now I've had issues with my service. Multiple times a day, I have issues with all of my devices simultaneously. Symptoms include: * No connection to Internet. Sometimes the network icon on my computer screen indicates a connection, but web pages won't load and I get a no internet m

I received the e-mail that my Wifi evaluation is complete and that I'm eligible for WiFi Boost Pods at no extra cost. Clicking on the redeem my pods link just tells me: Looks like you aren’t eligible for this offer Don’t worry, you can still purchase an xFi Pod to pair with your xFi Gateway. How do

I'm using Xfinity Stream Beta App on Roku. It works well, but it appears my account (Popular TV package + Gigabit Extra bundle) is limited to 20 hours of cloud DVR recording capacity. Is there a way to increase that limit while only using Stream Beta App? (In my prior home, I rented X1 Box and enjoy

Xfinity stream app does not work properly. It freezes and when it works the picture is degraded. I have very fast Wi-Fi and the xfinity app works fine on my iPad. But it doesn’t work on the Samsung tv. I’ve installed the latest software on the tv and reinstalled xfinity stream.

Hello, may I have some assistance in removing an old cable line that runs between our home and the pole? Many thanks, [Edited- Personal Information]

2 days ago I upgraded to a new modem - MB8600 from an old SB6121. A week ago I upgraded from 200 Mbps to a Gigabit plan. After activating the MB8600 online, I checked my internet speeds which now = 30-32 Mbps download and 40 Mbps upload. Previously, I was getting 130 Mbps with a slower plan and my o

I was just looking through my upcoming scheduled recordings on my dvr and noticed a few programs that have red dots with “recording conflict” listed next to it. If I click into the program line it just says Will not record due to a conflict. All messages are listed on the show Deadliest Catch. In ma

I just got an e-mail from Xfinity that says I have the BIG-10 network as part of my plan (Ultimate TV package). But when I click on the channel I get a box that says I need a subscription. I called Xfinity yesterday when I first heard the news and was told the ultimate tv package does not include th

Just got a CGM4140COM Modem/Router and it's making a lot of fan noise. Is there a solution for this?

I would like to watch OAN...When can I expect that it will be part of your programing?

Called in this week to ask about getting a better price on my internet/tv service. Wound up getting a deal on a different TV tier (will save me $100 a month) but Xfinity is sending me new X1 boxes. I already have 2 Cisco rgn200n DVR boxes. Mine store recordings locally and have coax connections for

I'm a bit at a loss, what exactly is the purpose of this forum if all the xfinity reps are seemingly unable to answer even the most basic questions? It even says in their signature 'We ask that you post publicly so people with similar questions may benefit from the conversation." How? How would that

When signing up for my Xfinity internet plan, I chose the 'Customer Owned Equipment' but the order still included the 'Getting Started Kit Delivery.' What will be included in the kit for customers using their own equipment for the internet? I hope the kit does not include any modem/router since I wo

For the last two weeks my DVR recordings have been freezing while watching them on the Xfinity Stream app. I can still hear the audio but the video completely freezes. It usually starts around the halfway point of the recording. Please help.

I am having nothing but problems posting in here.