U

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3 Messages

Thursday, July 20th, 2023 6:21 PM

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How to increase cloud storage limit when only using Xfinity Stream Beta App on Roku

I'm using Xfinity Stream Beta App on Roku.  It works well, but it appears my account (Popular TV package + Gigabit Extra bundle) is limited to 20 hours of cloud DVR recording capacity.  Is there a way to increase that limit while only using Stream Beta App?  (In my prior home, I rented X1 Box and enjoyed 150 hours of cloud DVR capacity.)

Accepted Solution

Official Employee

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1.3K Messages

1 year ago

Hi there, @user_1b69b6 Thank you so much for taking the time to reach out to us regarding increasing your DVR recording capacity. You came to the right place for assistance, and we'll get you taken care of. We do have Premium DVR service includes 300 hours of Cloud storage and is available for $20 per month a la carte, or an additional $10 per month if you already have existing DVR service.-Richard

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