Contributor
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149 Messages
peer to peer chat
I can not find the peer to peer chat icon. I have looked all over the email and can not find it,
Contributor
•
149 Messages
I can not find the peer to peer chat icon. I have looked all over the email and can not find it,
Accepted Solution
XfinityRay
Official Employee
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2.8K Messages
3 years ago
The icon should show on the upper right, @user_5b0fd4. It is below the black title bar where the white area starts and to the left of the Xfinity and bell icons on the upper right side of the page. You have to be signed in to see it. I am also going to send a chat message back from our conversation to see if you are able to maybe locate our conversation that way.
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Again
Expert
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31.5K Messages
3 years ago
Not Guidelines related; moved to Customer Service.
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user_5e8794
Visitor
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1 Message
2 years ago
I can't find it either. A picture would be helpful.
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Fbgeli
Visitor
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1 Message
2 years ago
Same issue here. I've been on the Xfinity website, logged into my account clicking around for 20 minutes & I can't find this "peer to peer" icon anywhere. I even followed the instructions below but there is no black header bar on the website or the icons specified by XfinityRay.
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