Can anyone explain to me what the purpose of this forum is? Every question seems to go unanswered
I'm a bit at a loss, what exactly is the purpose of this forum if all the xfinity reps are seemingly unable to answer even the most basic questions? It even says in their signature 'We ask that you post publicly so people with similar questions may benefit from the conversation."
How? How would that ever be possible?
Every single question on here is answered with a response to call tech support, which is exactly why most of us came to the forum in the first place, because we couldn't get help elsewhere and wanted to find someone who had the same issue and possibly found a resolution.
Am i misinterpreting what this forum is for?