Internet Keeps Dropping
My devices stay connected to the WiFi network, but the Internet goes out constantly, and even devices that are wired to the modem/router lose connection. This happens multiple times a day, and seems to happen more every day. Over the past 3 going on 4 months, I have been on multiple chats, calls, and even had an Xfinity technician out here once. The technician did not enter the home due to their current restrictions with the pandemic, but he said he fixed everything outside, replaced cables and tightened connections all the way to the street. I've called Netgear, but anything they had me try didn't help. I have even upgraded my speed package, which Xfinity said would ultimately fix the connectivity issues. But it hasn't, so I am paying more for what feels like the same thing. 😞 I will post the event log and upstream/downstream info here meantime. Hope someone can help me out.