Monday, August 28th, 2023 10:56 PM


remove old cable line between house and pole

Hello, may I have some assistance in removing an old cable line that runs between our home and the pole? Many thanks,

[Edited- Personal Information]

Accepted Solution

Official Employee


605 Messages

6 months ago

Hey there @user_e34a3c WE'd be happy to help! Please send a direct message by clicking the chat icon in the upper right corner of the page, click on the pen and paper icon, then enter “Xfinity Support” in the “To” section. Please include your name and address so we can find you in our systems quickly. 

2 Messages

@XfinityAlfonso​ Thanks so much for the quick response and the clear directions. I followed your directions and look forward to the next steps. Have a great day.

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