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@XfinityRoberto alternatively, maybe we just use the Xfinity Voice Remote to say "CANCEL MY COMCAST MEMBERSHIP"!
Big Ten Network-I want to see old 'Pac 12' teams!
I pay for the sports package and I can't get local sports games on Big Ten. There are so many options out there now, why should I stay with Comcast when I can't see my local teams. Either fix this issue or be prepared for one less customer.
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Hi, we would love to look into your remote concern. Have you tried swapping your box for a newer one?
Xfinity remote repeatedly loses connection with cable box
We recently upgraded our Cable service to have more channels. The new remote kept losing its pairing/connection with the new cable box. It would work for a day, then after turning off the TV overnight or for a while, upon turning it back on, the remote wouldn’t work - couldn’t adjust volume, change
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... I have to press enter to select the specific input ... Unless Comcast has changed remote programming recently, you won't be able to use their remote to select inputs on any TV that requires the user to press an Enter or Select or OK key to cha
Remote not selecting input option
I have a new LG tv. When pressing the x1 remote input, the input options show up on the tv display. With the tv remote, I have to press enter to select the specific input. The enter on the xfinity remote doesn’t do anything. I’d like to avoid using the LG remote. I saw a thread like this from 3 year
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It's not the box, I'm using Xfinity Stream while on the road traveling In hotels, and it's happening to me. The sound will be fine, and I'll pause playback on something or stop and start a program and when I unpause/restart said program I suddenly h
Sound Cutting Out
Same issue as everyone is saying. I hate the comments about HDMI cables, TV ports etc. it’s not a me problem, it’s a Comcast problem. In addition, they tell you to change out a box. Guess what, they are used boxes, so not a fix. I actually change my main box and now have dozens of recordings set tha
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CNN not working
CNN will not come in. On the program quide it says no data is found. Anyone else having a problem?
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Channels and Programming
@user_2yr05i You can find out more about our Xfinity Rewards Program through its webpage.
Customer Reward Program.... scam?
I have received the same popup 3 days in a row now on both my work and home laptops. I've tried blocking it, but I still receive it. Seems fishy to me. [Edited: "Phishing email/Image"]
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Im having the same issue obtaining my Comcast email on my mac mail program - just started today
Can't connect from Mac Mail to Comcast email
When I enter my password for my Comcast email account, I get the reply that it can't verify the password and account. I know the password is correct, because I can connect to email from my iPhone. I know that the IMAP and SMTP fields are correct. I don't know why the connection fails. Don't tell me
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@ShireenS have you tried resetting the remote first before trying the 5 digit code method? Instructions to unpair remotes can be found here - xfinity.com/unpair. since you have a setup button sounds like you have an XR11 which ca
Xfinity remote XR11 remote won’t pair tv and audio receiver at the same time
We just upgraded our xfinity box and received a new XR11 remote with it. We had the same remote before and it was paired perfectly to work with the tv and audio receiver. We have called customer service twice (2 hour phone calls) and have exchanged the original remote that came with the new box. I h
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Why is UPTV programs not coming on?
LAFF channel programs are coming on UPTV channel (887). It there a problem?
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Channels and Programming
Paramount+ works perfect on my main Xfinity box. Very sluggish on the other remote boxes (X1?)
Paramount+ very sluggish when using the Xfinity box
Streaming Paramount+ through the Xfinity box is almost unusable -- very, very, very sloooooow. Takes forever to load content; constant circle/loading/freezing while streaming. I've tried the recommended power off/on, restarts of the cable box, modem and TV and uninstall/reinstall of app ... to no av
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@daringdragoonx same here. This program is not available on this device. youtube tv is looking better all the time.
Unable to Access FOX, CBS and ABC
Since yesterday I cannot access FOX, CBS and ABC channels in my amazon firestick tv through the xfinity stream app. The message prompted Subscription Required::12012 Your subscription does not include this channel. Please choose another channel. All other TVGO channels are working just fine. Why am
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I just had this very issue, all the buttons on the X15 remote worked fine, except for the voice control. It kept saying "something's not right try again later". I tried resetting, re-pairing the remote, I even tried factory resetting the remote, all
Voice control not working
I'm trying to help my elderly neighbor and customer service is absolutely no help. Her remote won't respond to voice commands. All other functions work, on/off volume. If we push the mic button it tells us "somethings not right, try again later". We've paired, unpaired, paired again, made two calls
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Hello user_tbsjzs. Thanks for reaching out to us on our Xfinity Forums for help with the program! There are indicators that show when the internet will be used to access a program, however it is usually based on the program being offered through an a
Internet
I'm watching a show on 4214 and it says internetwhat does that mean is it using my data
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Lysol spray will damage the finish of the XR11 style remote controls. I would recommend a wipe instead
How to clean my comcast remote,
concerned re corona virus on my remote, how do i keep the remote clean? what can I use? can I spray it?
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I really appreciate you troubleshooting your equipment through the restart. We definitely want to help with getting your remote working properly for you as I can see how that would be frustrating when trying to select a show or movie! Have
Slow App response and load times.
Why is there so much lag time between the remote and 3rd party apps on the X1? Even load times are much longer than using my roku. Is there a simple fix besides calling a tech to come out?
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Well - the votes are in. The people have spoken. Bring the TV Remote app back.
ChicoLeroux
commented
3 months ago
to the conversation:
2
Xfinity TV Remote App going away
I just received an email from Xfinity stating that the Xfinity TV Remote App is going away as of 2/11/2025. This is unacceptable. I rely on this app not only to control my TV remotely for my aging mother who cannot change the channels but also to set recordings for TV shows remotely. Why would Xfini
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