eickmann's profile

Visitor

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1 Message

Friday, March 21st, 2025 3:44 PM

Remotes

I upgraded my services and I should have reveived 2 new remotes

Official Employee

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1.9K Messages

2 months ago

Hello, @eickmann. Thank you for making us aware that you didn't receive these two remotes. I would be more than happy to mail you these devices but that will take up to 3-5 days before the order is delivered. You're more than welcome to visit any Xfinity store and pick them up today. You may use the Xfinity app to find the address to the nearest store to you.

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