Here is our support article on how to pair your remote to your box https://comca.st/3KqFcvH. Please let me know if <edit, spelling> you are still having issues pairing your remote.
Tried every suggestion. Most of the instructions here and the Android app in my cell phone are to pair a TV with the remote. Nothing work to pair the XR11 remote with the new DVR. The XR11 will power the TV, adjust the volume and that is it. That is because it was already paired with the TV. But nothing works to use the XR11 with the new DVR X1 TV BOX.
I immensely dislike the XR15. Who designed it? I guess someone designed it to discourage the user to push the buttons and force them to use voice instead.
Andyr1
Gold Problem Solver
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8K Messages
3 years ago
If you can get an XR11, it will work fine with most Comcast boxes. Many people prefer it over the horrible XR15.
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CCZachary1
Problem Solver
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672 Messages
3 years ago
@user_5245e0 That is a great question. Yes, you can use the XR11 remote instead of your XR15 remote.
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