Visitor
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6 Messages
Remote not selecting input option
I have a new LG tv. When pressing the x1 remote input, the input options show up on the tv display. With the tv remote, I have to press enter to select the specific input. The enter on the xfinity remote doesn’t do anything. I’d like to avoid using the LG remote. I saw a thread like this from 3 years ago, but no solution was offered. Has anyone been able to fix this?
XfinityJeniece
Official Employee
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3K Messages
2 years ago
Hey there, @user_9f768c, thanks for reaching out through Xfinity Forums regarding your remote control. Congrats on your new LG TV. I definitely understand wanting to pair your X1 remote as it is so convenient to use one remote. Have you tried unpairing and repairing the remote control? Here is a link with the details on how to pair the remote, https://www.xfinity.com/support/articles/programming-your-xfinity-remote.
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BruceW
Gold Problem Solver
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26.3K Messages
2 years ago
Unless Comcast has changed remote programming recently, you won't be able to use their remote to select inputs on any TV that requires the user to press an Enter or Select or OK key to change the input.
Please be aware that there are 2 kinds of responses in this Forum: Replies and Comments. When you Comment on a post by scrolling down to "Comment on this post here...", I am notified of your response. But if you select Reply, I am NOT notified and may not be aware of your response.
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