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user_ef34d5

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September 5th, 2021

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user_ef34d5
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3 years ago

I have the same issue. It really is annoying because you think a command wasn't received so you click something else and once it catches up you are now watching something you didn't intent to.  I've reset by box many time over the course of the

user_ef34d5
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3 years ago

I am having the same issue. The apps are really slow and laggy to respond. I honestly can't believe the X1 is Xfinity's top platform. I've recently switched out 3 boxes and had a tech come. Unfortunately, it was a kid that was just sent to swap out b

user_ef34d5
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3 years ago

@XfinityAlisha if I am using an app, the lag is always there. If I am watching a recording from TV the lag is there but sometimes it's worse than others. I see this when I go to fast forward. I press the button to fast forward 3x and it just sits the

user_ef34d5
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3 years ago

I just installed the xfinity box. I don't have Paramount+ and I'm not tempted after seeing the comments here. (Edited: See Forums Guidelines https://forums.xfinity.com/conversations/guidelines/xfinity-forum-guidelines/602da8fdc5375f08cd20b38c -but it

user_ef34d5
liked 's reply

3 years ago

@XfinityAnna​ I have the same issue as the rest very slow loading the app after the app is open I click on a movie and many times I get an error something went wrong. It would be nice if there was an error code I can look up. I have Xfinity's fastest

user_ef34d5
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3 years ago

It is only the main x-1 box that lags on loading up 3rd party apps. The bedroom box has no problem loading up the apps but for some reason the main x-1 box connecting to the wireless internet and front tv is the one having trouble. I’ve reset it and

user_ef34d5
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3 years ago

Same problem. It's annoying how they keep acting like it's a device issue. This is a service issue they need to take responsibility for and fix.

user_ef34d5
liked 's comment

3 years ago

Same issue for all apps. Disney+, netflix, youtube, hbo max. So frustrating. Hey at least the service is cheap, oh wait no its not!

user_ef34d5
liked 's comment

3 years ago

Same issue here. So frustrating that for the $200+ a month that I’m paying to Xfinity that these apps are ridiculously slow and often unresponsive. I get continual spinning and then an “error has occurred” pop-up. It is worse with Paramount Plus, wh

user_ef34d5
liked 's comment

3 years ago

Same here, all apps slow, have done the resetting and it’s painfully slow!

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