Regular Visitor
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5 Messages
Xfinity TV Remote App going away
I just received an email from Xfinity stating that the Xfinity TV Remote App is going away as of 2/11/2025. This is unacceptable. I rely on this app not only to control my TV remotely for my aging mother who cannot change the channels but also to set recordings for TV shows remotely. Why would Xfinity take away a much needed tool from its customers? Please reconsider or offer an alternative that has all the same functionality for remote access and control when not at home where the TV box is located. I looked at the web browser remote and it is not an acceptable alternative. It is lacking most of the functionality that is in the Xfinity TV Remote App.
user_aamsuw
1 Message
9 hours ago
I agree! How do we convince Xfinity to keep this app? We use it all the time to schedule recording on the DVR
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user_9u7vvd
1 Message
8 hours ago
Couldn’t agree with you more. That App was one of the best of similar apps. The ability to see the guide on your phone, schedule recordings etc was invaluable. Don’t understand why they are going backwards…now focusing on a Web browser? Come on Xfinity, you’re better than this
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user_41287d
Visitor
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22 Messages
6 hours ago
Xfinity is going backwards, not forward. Their email basically said, ‘Use your voice remote or use the web app remote.xfinity.com.
There is a lack of forward-thinking and innovation from Xfinity. They are taking away the Xfinity Remote app and telling you to use a web browser or physical remote.
Also, they really should have an Alexa skill that allows you to manage your cable box and change the channel using an Alexa skill. For example, I would love it if, using an Xfinity Alexa skill, I could say, “Alexa, change channel to 1458 on Xfinity cable box” or something along those lines.
Xfinity has an Alexa skill, but it is only for doorbells.
The lack if innovation from Xfinity, and the going backs to saying use a web site or physical device instead of an app, is astounding.
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