I am having a hard time rationalizing paying my almost $200 bill again this month, when something as basic as "program reminder" isn't working.  I'm a long time customer and have never missed a payment, even when channels are removed, and there's fre

Fix a problem?  Hah, they're too busy adding "features".  Like trying so sell me the "NBA league pass" that is now listed as one of my "recently watched" shows.  And custom playlists, restart notification, movie guide "improvements", ie. easier to se

Hello @vbonline! Thanks for taking the time to reach out to us here on the Xfinity Forums. You've come to the right place. We have two 4k options, the wireless xi6 and the XG1v4 which is the 4k DVR.   The DVR is in limited supply at the mome

@mdbuchman wrote: ... wish they would make note of that on their website.It sorta does -- sorta. Note 2 on https://www.xfinity.com/mobile/shop/phone/pixel-4a--5g--google says: 5G service available beginning in December 2020 via a software update. Req

@user_bd0tmt Hello, thank you for sharing the experience that you are having with the account and mobile device. I'm sorry that you were informed of this awesome promotion and that it's not panning out the correct way. My team is limited on directly

It is important to understand that since the consumer has very limited choice in programs available, any comments about paying local channel fees is completely irrelevant.Personally, I could easily eleminate the majority of stations avalable to me an

Thank you for reaching out over Xfinity Forum @user_a54095. I can't imagine the headache you have right now. This certainly sounds like an awful situation and is never what we want to hear. Due to account security, we have very limited access to

user_89f1kw Thank you so much for your post for help with splitting your Bands using the Xfintiy app. For our Xfi internet customers the option would be available when logging in using your primary Xfinity ID or the account Manager ID. I see the opti

Hello, @user_91jodh. Thank you for reaching out to us over our Xfinity Community Forums. We are a bit limited when it comes to assisting our Xfinity Mobile customers over social media or Community Forums due to security, and authentication requiremen

@user_1hre61 Services may be out in your area due to a number of reasons, including but not limited to weather, power interruptions or other outside factors. When a service loss is declared in an area, our teams are notified and will work as quickly