Official

Accepted

Unanswered

Advanced Filters

Search Results (21.2K)

Relevance
Selected Relevance

Closed

Laff TV

I’m in Washington State and Laff TV was channel 326. It looks like this channel was recently switched to a Spanish speaking station. What happened to Laff and where can I find it now?

Question

691

2

0

Closed

Intermittent Internet Connection Issues - High Upstream Power Levels

Hello Xfinity Support, I am experiencing intermittent internet connectivity issues. My upstream power levels are consistently above 51 dBmV on all channels. Here are the details: - Upstream Channel 1: 51.3 dBmV - Upstream Channel 2: 51.5 dBmV - Upstream Channel 3: 51.8 dBmV - Upstream Channel 4: 52.

Question

48

1

0

We cannot get Channel 10 Boston. Now was notified we won't be getting Channel 5 anymore. It is impossible to talk to someone in customer service. It is forcing is to go with another carrier.

 to the conversation: 

0

0

Bristol County MA- no longer have WCVB!!

I was just informed that as of Dec 22nd, we will not have access to Channel 5 -WCVB and will be switched to WLNE ABC 6 in Providence. This is absolutely crazy!!! I have watched WCVB news for over 30 years, why in the heck would I want to watch a Providence news station?? I live in Massachusetts and

Question

I'm getting the same "This channel is temporarily unavailable" for CBS channel 654. I has worked through last night. There was an outage this morning and this message occurred after I was back online.

 to the conversation: 

0

0

"This channel is temporarily unavailable" message

Hi, I've been having a problem where I get a message that reads "This channel is temporarily unavailable" when I try to watch several channels. I've tried rebooting my cable boxes and have done a system refresh, but the problem persists. How can I get this resolved? Thanks

Question

Hello, @user_1b0a06. Let's look into your channel concerns further. Were any changes made to your package around the time the issues started? Can you access the channel content On Demand or is all programing from the channels with the error showing i

 to the conversation: 

0

"This channel is temporarily unavailable" message

Hi, I've been having a problem where I get a message that reads "This channel is temporarily unavailable" when I try to watch several channels. I've tried rebooting my cable boxes and have done a system refresh, but the problem persists. How can I get this resolved? Thanks

Question

@XfinityChristy​ None of what you stated works. When I go to delete from favorites premium channels, all I get is subscribe, record, and channel info. When I select channel inof my choices are subscribe, record.

 to the conversation: 

Can't delete channels from favorites

I can't delete premium channels that I no longer subscribe to from favorites in the guide or from the saved menu. it only offers subscribe or record, delete is not offered as an option. The delete option is offered on all other channels

Question

channel that has issues and right after it was reported they beat fox in the ratings___________Why would they care if they beat fox in the ratings? A huge difference between channel issues and censorship

 commented 

5 years ago

 to the conversation: 

0

0

NewsMax issues

This morning, 12/10/2020 NewsMax is blackout on my ch 1115. In TN. Is this Censorship? The same issue also exists if you try to stream it from their App.

Question

HI @user_q5mfjh Thank you for your comment on the thread in the Xfinity Community Forums. We appreciate your feedback regarding the channel lineup. We will be sure to pass it along. If you need any assistance with your account please do not hesitate

 to the conversation: 

0

No MASN

Well after 35 years as a Comcast loyal customer it may be time to switch to DirectTV streaming, I watch the Nationals and Orioles baseball games. I do not want to pay extra for the MASN access.

Question

I've narrowed it down to Channel 41 upstream. The channel is getting added every 11 minutes or so and when this happens, I get a latency spike. You can see the SNR on the channel is very bad and the channel eventually goes away after a minute or so p

 to the conversation: 

0

0

2000+ Latency every 10-12 minutes after recent storms

We recently had some storms come through last week and knocked down a lot of trees and power. Once the outages were resolved, I started having intermittent latency issues. The issue occurs roughly every 10-12 minutes where I will go from 10-20ms to 2000+ms. This is causing issues with gaming / strea

Question

Accepted Solution

Closed

Big Ten Network

Both channel options appear to be in SD and not HD (1313 and 403). Why is there no HD option in 2023?

Question

5.5K

5

Closed

Page up/down in guide view

FireTV Xfinity Stream app: Using the channel guide. In this forum, there are comments from a couple of years ago about no Page UP / Page Down in the guide view. Has this ever been addressed? In the Live TV guide on FireTV, pressing the channel up or down buttons jump a page at a time. But not so in

Question

53

0

0

Closed

HDHomeRun PRIME, CableCard Paired but Conditional Access Not Staged so no Channels

I found another poster on here about 3 months ago that seems to have the same problem I'm having. I got my CableCARD from xfinity (that was not straightforward). I then attempted to get the card paired to my device through cablecardactivation.xsp.comcast.net. When I did this, however, it just kept s

Question

489

1

0

Hi all! Thanks for responding. I have an XR15-UQ remote, and it does have Page Up and Page Down physical buttons (which work great!) Thing is, I'm trying to drive my X1 box, and everything else, with a Logitech Harmony Elite remote - and on that r

 to the conversation: 

0

3

Please make it possible to page-up/page-down in Guide with the channel-up & channel-down buttons

Pretty sure I'm using an X1 box, and I far prefer Guide interfaces where channel-up and channel-down cause the Guide to scroll a full page (and the directional pad moves between channels on a given page.) I can't find any config option to get that behavior. Could you please create one? Thanks!!

Question

forum icon

New to the Community?

Start Here