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Monday, January 1st, 2024 1:08 AM

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Why am i seeing spanish on channel 72

Why is my tv line up channels changed

Problem Solver

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1.3K Messages

11 months ago

@user_rvnyq6 Hello, did you check your lineup here? 

 

https://www.xfinity.com/support/articles/id11-channel-lineup

 

I would review your recent statements to see if any changes were applied. 

1 Message

I notice the same thing today. I watch channel 72, H & I, for Nash Bridges, Lethel Weapon, and Black Sheep. It is no longer on your channel line-up. WHY? Is it coming back?

1 Message

I wondered the same question so I went to H&I channel website.  Tapped: Where to watch.   Xfinity is no longer listed.   Occasionally and commonly at the start of a new year a channel lineup change will occur leading to some channels being moved or removed.  Happens every year with every TV provider not just xfinity.   H&I where to watch website has an update message for Washington state viewers of the channel.  In the Seattle area it can be viewed with an over the air antenna and tuning your TV (not cable box) to their channel, steamed online via few providers or viewed via other large TV package providers. Just not Xfinity.    Refer to the following "Where to watch" website for their update message and a list of where to watch H&I going forward:    https://www.handitv.com/wheretowatch/affiliate/819

Official Employee

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1.5K Messages

Hello, @user_dh0e9w. Thanks for reaching our team regarding the missing channel, I certainly understand the importance of being able to continue enjoying your favorite lineup! Have you tried all the channels this station has on your lineup? 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

1 Message

11 months ago

My account states there is no TV line-up for my address in Puyallup. Give me a break! Would have been nice to know if channel 72 has been moved or removed. 

Official Employee

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1.2K Messages

Thank you very much for reaching out to us here @user_hislqc. You should be able to see your channel line up at the https://www.xfinity.com/stream/listings site. If there are any channel changes that information would have been included in your last bill as well. I can also look at any changes from here if you can send me a direct message with the full name and complete address for your service. 

To send a direct message [private message]:

   Click the "Direct Message" icon or  https://forums.xfinity.com/direct-messaging

   Click the "New message" (pencil and paper) icon

   The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there.

   - As you are typing a drop-down list appears. Select "Xfinity Support" from that list.

   - An "Xfinity Support" graphic replaces the "To:" line.

   Type your message in the text area near the bottom of the window

   Press Enter to send it

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

1 Message

11 months ago

This is all a bunch of BS..  Ch. 72 was H&I and I liked Star Trek: Voyager and ST: Enterprize also Numbers and others.  Is is only Spanish programming.  Where is H&I now???

Official Employee

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1.9K Messages

Hi there @user_h3qy26!  Thanks so much for taking the time to reach out to Xfinity Support here on our Community Forum.  We are so glad to hear from you and want to help in any way that we can with your service.  No worries!  You have reached out to the right team, and we are going to get things taken care of for you.  Please feel free to shoot us a private message so that we can get started for you.  

 

To send a "direct message" / "private message" message to Xfinity Support:

 • Click "Sign In" if necessary

 • Click the "Direct Message" icon or https://forums.xfinity.com/direct-messaging 

 • Click the "New message" (pencil and paper) icon

 • The "To:" line prompts you to "Type the name of a person". Instead, type "Xfinity Support" there

 •  - As you are typing a drop-down list appears. Select "Xfinity Support" from that list

 •  - An "Xfinity Support" graphic replaces the "To:" line

 • Type your message in the text area near the bottom of the window

 • Press Enter to send it

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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