Xfinity Community Forum

Can't delete channels from favorites

I can't delete premium channels that I no longer subscribe to from favorites in the guide or from the saved menu. it only offers subscribe or record, delete is not offered as an option. The delete option is offered on all other channels

@XfinityVictor The only way I was able to resolve my problem was to resubscribe to the premium channels that I couldn't delete; wait a few hours; remove those channels from my favorites; then unsubscribe from those premium channels. I am now retired

Can't delete channels from favorites

I can't delete premium channels that I no longer subscribe to from favorites in the guide or from the saved menu. it only offers subscribe or record, delete is not offered as an option. The delete option is offered on all other channels

@mbieganski3 You are correct about Paramount+ being terrible on the Xfinity cable box. I have ROKU TV and use the app on the TV to watch Paramount+ with no buffer issues. It is amazing that; even though the signal is coming through the same wire; b

Can't delete channels from favorites

I can't delete premium channels that I no longer subscribe to from favorites in the guide or from the saved menu. it only offers subscribe or record, delete is not offered as an option. The delete option is offered on all other channels

@XfinityChristy i seem to have a problem communicating the fact that I no longer have a subscription to Stars or Cinemax; therefore the Unsubscribe option or the Remove Favorite option is not offered in any menu I can access, the only options are su

Can't delete channels from favorites

I can't delete premium channels that I no longer subscribe to from favorites in the guide or from the saved menu. it only offers subscribe or record, delete is not offered as an option. The delete option is offered on all other channels

1.2K

18

Can't delete channels from favorites

I can't delete premium channels that I no longer subscribe to from favorites in the guide or from the saved menu. it only offers subscribe or record, delete is not offered as an option. The delete option is offered on all other channels

1.2K

18