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user_8753cf
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Visitor

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8 Messages

Tuesday, May 10th, 2022 7:57 AM

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WHERE IS THE ME TV CHANNEL???

Why can't I get the ME TV channel, its telling me I have to subscribe to a new channel to receive it.  How do I fix this????

Question

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Updated 

3 years ago

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Accepted Solution

XfinityAmandaB

Official Employee

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2K Messages

3 years ago

Hello there @user_8753cf thank you so much for reaching out for help with METV and getting a subscription message. I know that METV has moved to a new channel in a lot of areas. You can check out their site to see what is the new channel in your area. I was able to take look at some previous posts and you can take a look here for a link provided by our customers to check out what channel you can find METV on. https://comca.st/3w62jYz

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user_8753cf

Visitor

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8 Messages

3 years ago

After multiple calls to Xfinity service and chats with techs on-line we are still no closer to solving the situation than we were four days ago.  Also I don't seem to get the same response from anyone as to the REAL PROBLEM or WHEN it will be corrected.  THIS IS VERY FRUSTRATING especially when this is an "OTA" channel and I don't want to pay extra for it in some new re-arranged channel package when its FREE over the airways.  Please....JUST SOLVE THE PROBLEM SOON!

3

XfinityKassie

Official Employee

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1.7K Messages

@user_8753cf Good afternoon! Thank you for reaching out to our Community Forums Team today. I'm sorry to hear you are experiencing some difficulties with MeTV, and I'd be delighted to get you in the right direction today. I can see how this would be frustrating, and want to help you get this resolved https://comca.st/3suuGxx make sure you and I are on the right track, are you just having the issue with your time being off by an hour, or are you experiencing other issues as well?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

3 years ago

0

burney240

Contributor

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18 Messages

The number listed on their site is wrong for Washington dc

3 years ago

0

burney240

Contributor

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18 Messages

why does Comcast hate its customers?

3 years ago

0

user_ef1eb4

Visitor

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1 Message

3 years ago

I don’t have ME TV anymore either what happened and how do I get it back?

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user_8753cf

Visitor

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8 Messages

@user_ef1eb4​ 

they moved several months back to Ch. 1048...& ME+ on 1193...hope that works for you

3 years ago

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burney240

Contributor

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18 Messages

3 years ago

why does comcast hate its customers?

1

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user_8753cf

Visitor

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8 Messages

@burney240​ ...I think its part of their business model, Only give deals to new customers to "HOOK" 'em, then after the deal is over they turn their back on the customers that have endured all the alterations they make to your channel coverage and dropouts...got to love them, maybe its time to look into just internet streaming.

3 years ago

0

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