At least five Xfinity customers in our subdivision are experiencing constant TV pixelation and poor reception. The problem has been occurring for more than two weeks. We have already reported the problem to Xfinity and were told that the matter would be escalated, but no one has contacted us and the

I have not yet received the $100 Amazon gift coupon that was part of the offer. Would you kindly check the status of this as well? I would greatly appreciate your assistance. as this is my account number : My account number : [Edited: “Personal Information”]

I have not been able to get all of my channels on the NOW TV & Streaming packages that I signed up for when I originally enrolled. I have had issues with the streaming packages and not being able to get channels or access to a platform. I call and text customer service but they always say they are w

I’m 1 day new to Xfinity. But, from all I’m reading Verizon’s remote is light years ahead of this. I set 1 minute forward & 30 seconds back and had it down perfectly….and I do mean perfectly, to skip commercials. Anyway, as I am typing this, and on a live Phillies game, I just rapidly press “exit” 3

I got switched to Xfinity Mobile for the simple fact that I thought it'd be bundles and I'm not saying about 200 together seperate. I want to change my plan to the 100 a month Xfinity wifi and mobile plan Pls

We had an issue a little over a month ago as a construction vehicle cut our internet cable and Xfinity came out that day to fix it. However, the orange cable is still running across our yard completely exposed. We are unable to cut our grass properly due to this wire. I am also a remote worker and r

I had enrolled for the stream service along with the wifi service, but I do not need it. I want to return the setup box (unopened). I would like a return or a waiver in the next bill for the internet, for the one-time fee of the setup box, which is costing around $15. How can I do it?

I'm currently paying $70 per month for 500 Mbps. I understand that the advertised $70 1 Gig five-year promotion is restricted to new customers, so I'm not asking you to override that promotion. I want you to review all existing-customer, loyalty, retention and account-specific offers for 1 Gig or hi

I would like to put in a huge complaint because this is unacceptable. The things that you all do to elderly people if possible someone can contact me back at [Edited: "Personal Information"] and my name is [Edited: "Personal Information"]. [Title Edited: "Personal Information"]