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I had a tech come out and replace my box with a new one, and that fixed it. No idea why it was just that one app, though. o_O

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Crunchy Roll app Not Working.

For the past few days, any time I try to access the Crunchy Roll app, I get a blank screen, then Error Code APPS-04277. I've cleared my cache, I've Restarted multiple times, and even did a System Refresh, but nothing has helped. Every other app seems to work fine. Please help?

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2d day of technician not showing to appointment

This is the 2d day my scheduled service appointment had a no show for the technician. Had an appointment to setup service on the 13th of May and no technician came. Called and was told they don’t know why the technician didn’t show. Scheduled a second appointment for today 16 May and again the techn

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Hello @user_e7t51a, and thank you for posting our Xfinity Forum providing this detailed write-up.❤️ We completely understand how frustrating it is to have audio gradually drift out of sync, especially when a power cycle becomes the only temporary fix

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Xfinity TV wifi adapter design problem leads to drifting audio/visual sync

The Xfinity TV wifi adapter design has a problem leads to drifting audio/visual sync. In particular with a noisy RF environment such as apartment or condo buildings. It appears that the audio is carried over a TCP based protocol while the video is carried over a UDP based protocol. The problem is th

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@user_gnammy​ need my Peacock account!

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Activate Peacock Premium

can't get my Peacock Premium account to come up

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how to activate my Peacock Premium Account

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Activate Peacock Premium

can't get my Peacock Premium account to come up

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Activate Peacock Premium

can't get my Peacock Premium account to come up

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@user_2wmt8v, thanks for taking the time to post on our Xfinity Community Forums page. Sorry to see there was trouble activating your SIM when you made the change to Xfinity Mobile. Certainly not the type of experience we want to provide. Were you ab

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Switch my phone to Xfinity - terrible experience

I switched my phone service to Xfinity today from Lyca, and the experience has been extremely frustrating. It has been more than four hours, and Xfinity still has not been able to activate my SIM. I spoke with multiple live agents, and each time I was transferred or the agent changed, but no one was

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Repeated request for IMAP password

Whenever I am traveling my email account keeps asking for my IMAP password but won’t accept it. Then I don’t get my email till I return home and have hundreds of emails

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Hello, user_1cb734, and welcome to the Xfinity Forums! Great question. I’m glad you asked! I know how frustrating it can be when certain areas of your home don’t get a strong WiFi signal. Depending on your home’s layout, building ma

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wi-fi home assessment

I not sure what type of Xfinity wi-fi service I have but I pay for 2gigs monthly. I don't have a strong singal downstairs and my washer never stays on my network. Do I need a wi-fi home assessment done? Is it a free service?

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I want to add comcast(yahoo) email to gmail account

POP/SMTP email servers I used before transitioning to Yahoo no longer work. Does Comcast have a solution? AT&T generates a SECURE MAIL KEY for a password. This is the Google instructions for AT&T: Step 1: Generate an AT&T Secure Mail Key Because AT&T requires extra security, you cannot use your regu

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Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

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18 hours ago

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Change Account Ownership

Hi I am moving and would like to transfer my account to my remaining roommate. Same address. Please advise on how to do this.

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Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

 commented 

18 hours ago

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wi-fi home assessment

I not sure what type of Xfinity wi-fi service I have but I pay for 2gigs monthly. I don't have a strong singal downstairs and my washer never stays on my network. Do I need a wi-fi home assessment done? Is it a free service?

Question

wi-fi home assessment

I not sure what type of Xfinity wi-fi service I have but I pay for 2gigs monthly. I don't have a strong singal downstairs and my washer never stays on my network. Do I need a wi-fi home assessment done? Is it a free service?

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