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6179 N Lincoln Ave, Chicago Xfinity experience
I am moving Internet and mobile providers and had a great time working with Mark. There were a few hiccups on the end of my current Internet provider but he was very helpful every step of the way! Would recommend this location and Xfinity to everyone I know, 10/10.
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Customer Service
They decontent, lowered their cost and sheep fall in line. Why would settle? They are a monopoly. Did your monthly go down as their cost went down with not providing service? Hate this company.
I want access to WXYZ again!
I pay for a the service and I want access to WXYZ. If not restored, I'll explore other companies.
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More Sports and Entertainment Package and ESPN Unlimited
If you cancel the More Sports and Entertainment Package will ESPN Unlimited also be canceled? When I tried this online it showed this and I did not completed order. If I do not need More Sports and Entertainment will I receive ESPNU and ESPN News through the Unlimited plan? Thanks
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Channels and Programming
I think this is ridiculous. I already pay so much money for cable and you can't figure out how to keep the channels accessible. So will this better deal profit you or cut my bill down? It's certainly not going to get me a credit.
Make a complaint about NFL network
How long will it take to get an agreement to return the NFL network?
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Complaint about setting up wifi
I know I'm shouting into the void but i need to say that it is stupid, ridiculous, terrible, bad, wrong, frustrating, and INFURIATING that you need an internet connection to set up your internet connection. You need to download an app to set up your wifi. That is ridiculous. And the guide that comes
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Your Home Network
Gotcha, I'd like to look into this a bit further. Please send a direct message including your full name and service address, and we can get started anytime. How to Send Us a Direct Message: Click "Sign In" if necessary. Click the "Direct Mess
Unable to activate Peacock as a Platinum member (>5y service)
I have redeemed my Peacock subscription but am unable to access and activate it. When I go to https://www.xfinity.com/yoursubscriptions, I see Peacock listed but next to it, it says "Activate your Xfinity service first for access to streaming services." I have an active Xfinity internet service (and
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Switched modems in my telephone landline won’t work. Everything is connected properly. What’s going on Xfinity?
I switched the modem’s and my landline is not working. Everything is plugged in properly. What’s going on Xfinity? I was a problem.
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Devices and Equipment
ABC Blackout Detroit
I am done with Xfinity. I lost a season of Detroit Tigers, Pistons and Redwings last year because of their nonsense with FanDuel. Now I'm blacked out of the Pistons game 7 on a station that is literally free over the air. I'm figuring out what to do about my Internet and then dropped Comcast/Xfinity
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Channels and Programming
No unfortunately not. I am prompted to sign up for a paid subscription when I attempted to log in on the app or website.
Unable to activate Peacock as a Platinum member (>5y service)
I have redeemed my Peacock subscription but am unable to access and activate it. When I go to https://www.xfinity.com/yoursubscriptions, I see Peacock listed but next to it, it says "Activate your Xfinity service first for access to streaming services." I have an active Xfinity internet service (and
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Good afternoon user_dqf8sz. You have reached the right team. I will be happy to assist, and to look into this further. Are you having connection issues on multiple devices? Or just one? Are you directly connected to the gateway with an ethernet cable
Internet dropping when trying to pay bills
Bellingham WA Ive had consistent drop outs with multiple routers from xfinity. The store reps cant help. Having no technician call line is crazy when your service has this many problems. My current issue is my internet completely drops out whenever I try to get to the billing page on the xfinity web
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@user_8lpih8 Thank you so much for that info. It sounds like I may need to take a closer look at the account. To do so, please follow the steps below to send a direct message. Please send us a direct chat message with your full name and c
I am not able to get my Amazon bookshelf reward
In the application the button for redemption of the Amazon bookshelf doesn't work. Can someone please help me. Thank you
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I can understand the frustration with the current negotiations. If you would like us to check on any new account options we have for you from here, I would be happy to do that for you.
Disappointment Over Loss of NFL Network & RedZone — Considering Leaving Xfinity
I’ve been a loyal customer of for years, largely because of access to NFL Network and RedZone. Losing those channels is extremely disappointing and makes me question the value of staying. This is a big part of why I’ve continued paying for your service, and without it, I’m seriously considering expl
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@user_1d907j, are you able to access content on the Peacock app after you went through the redemption process?
Unable to activate Peacock as a Platinum member (>5y service)
I have redeemed my Peacock subscription but am unable to access and activate it. When I go to https://www.xfinity.com/yoursubscriptions, I see Peacock listed but next to it, it says "Activate your Xfinity service first for access to streaming services." I have an active Xfinity internet service (and
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Hello there @user_r7k1ak it's been a couple of days since your post, have you been able to get your number port complete?
My Phone Number is Being held Hostage: 16+ Hours in Retail Stores & Still No Service
I am reaching out here because I have exhausted every possible traditional support channel. For the past 7 days, my phone number has been "held hostage" by an internal Xfinity Mobile system error, and I am currently left with zero cellular service. The Issue: My number is reportedly "stuck" in a bac
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Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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I need help adding a second home internet line to my account for a total of 2 locations
Hi, my daughter's roommate is moving out and she's looking to get an internet plan. I wanted to see what the options were for getting her a new line, at a separate address, in a different state (NH and PA).
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