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Schedule an appointment for a coax outlet?
Our house doesn’t have a coax outlet and we need to make an appointment for one
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Customer Service
This isn't a linux issue. The issue is Xfinity not managing their equipment properly. There is now a patch that provides a workaround since Xfinity is unwilling to review this issue that they have created - https://git.kernel.org/pub/scm/linux/kernel
Slow speed on Linux laptop
I am having the same problem as the linked threads. My internet speed on my Linux computer ranges between 6mpbs and 12mpbs. This is ONLY the case on my home network. I have run through every Xfinity troubleshooter, changed Linux distro, and replaced my computer's WiFi chip. The speed was great up un
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The worst experience ever
I was forced to use Yahoo for a better email experience and for 1 week I’ve tried to filter by sender, delete emails, sort……I am unable to do ANYTHING. I will be contacting the Better Business bureau and will share all over social media what a nightmare experience this is.
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You can try. I would assume they will claim incompetence for the sales people as they legitimately have no clue what they're talking about half the time. I don't know of any place they actually had it marketed or advertised as saying you can h
Dual eSIM with two xfinity mobile numbers on Phone
Over the past year and a half I had an iphone 16 Pro and had it setup with Dual eSIM. Both phone numbers were xfinity mobile numbers/plans, one personal and one business. I recently purchased a Google Pixel 10 Pro Fold and was trying to transfer the two numbers over when I ran into the issue of not
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Understood. We do appreciate all the info you are providing. Now, we will need to look at an account level. Please send our team a direct message with your full name, the name listed on the account (if different), and the service address associated
Due to a recent change with your Xfinity service, your subscription to Paramount+ Essential Monthly has been canceled as of May 23, 2026.
I just got this notice today, May 23rd! Is this a scam? I have made no changes to my account. I watched Paramount Plus last night, as usual. Xfinity Your subscription has been canceled Due to a recent change with your Xfinity service, your subscription to Paramount+ Essential Monthly has been cancel
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I’m going through the same issue right now. Except Xfinity is claiming it was a $200 not $300. Bogus. I wrote down on my phone the amount and date that instant, along with a calendar reminder 90 days after my sign up date. Do the right thing Xfinity.
Gift card 300$
We got a promotion deal. We were supposed to receive a 300$ gift card by now. Still nothing please help
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Negative. When opening the app from the X1 menu, choosing connect provider, Xfinity or Comcast are not listed as options, as a result cannot be billed and discounted through the Xfinity bill.
Due to a recent change with your Xfinity service, your subscription to Paramount+ Essential Monthly has been canceled as of May 23, 2026.
I just got this notice today, May 23rd! Is this a scam? I have made no changes to my account. I watched Paramount Plus last night, as usual. Xfinity Your subscription has been canceled Due to a recent change with your Xfinity service, your subscription to Paramount+ Essential Monthly has been cancel
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user_5wgknr Hello, I am happy to be of assistance. Can you please send us a DM? You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support.
illegal withdrawal
On 5/26/26, Comcast withdrew $61.13 from my checking account. On 5/15/2026, my usual amount of $70.94 was charged to my credit card. When I called Comcast on 5/26, they had no record of $61.13 and the customer service rep treated me like I was crazy. My bank has provided proof that this amount was t
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Update to XB10 Router
I have an old router and has never been upgraded as per agreement it should be "upgraded" every 2 years. How do I get an XB10 Router upgrade?
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Your Home Network
Need to log into email [Edited: All Caps]
Getting into my comcast.net account
I am trying to receive tickets from ticketmaster but it wants to send a code to my comcast.net email. I am unable to access my comcast.net email account . How do I get into this account.
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construction
[Edited: "Personal Information"] I am looking to extend my driveway and want to understand how close to the xfinity box I can get. I need someone to call me to discuss from the construction team. Thanks.
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Customer Service
I've done some research since my post. The way I'm understanding it is (now), you can do this with another carrier as long as the phone is unlocked. Phones don't get unlocked until they are paid in full. Why would someone pay $85 a month for a single
Dual eSIM with two xfinity mobile numbers on Phone
Over the past year and a half I had an iphone 16 Pro and had it setup with Dual eSIM. Both phone numbers were xfinity mobile numbers/plans, one personal and one business. I recently purchased a Google Pixel 10 Pro Fold and was trying to transfer the two numbers over when I ran into the issue of not
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Follow up. The Xfinity rep here (via forum chat) said the same thing as the call center and store. I’ll check again when my one year is closer to up, or I’ll just cancel and get service using my wife’s name. Ridiculous.
How to get 5 year price: $50?
I've been an Xfinity customer for years. I see advertisements for the 5-year/$50/1Gig plan, but when I asked Xfinity about it (I both called customer service and also when into a store and spoke a person there), or when I check my Change Plan options, I don't see this heavily advertised plan offered
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Hello, @user_kinim0 thank you for the additional information that is helpful. So the default username and password would be the one that is on the Xfinity gateway, that would be correct. It would only work if you hadn't previously changed that inform
Router change password
I need to change the username and password for my home router. I need assistance. I know i have to go into the app Wifi-View Equipment -Advanced settings - Gateway Tool Admin - Allow access Then I have to go on my browser to hrrp://10.0.0.1 and place in username and password. I am on my phone and i
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illegal withdrawal
On 5/26/26, Comcast withdrew $61.13 from my checking account. On 5/15/2026, my usual amount of $70.94 was charged to my credit card. When I called Comcast on 5/26, they had no record of $61.13 and the customer service rep treated me like I was crazy. My bank has provided proof that this amount was t
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Billing
user_phdv07, Hey! No problem at all. I can help you get your service transferred over. You've come to the right place. Our team of experts are dedicated to help with service transfers over social media. We an help To get this started, would you mind
Moving my service to my new adress
I moved over the weekend and need my Internet moved here too
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Xfinity team, this is an issue with how you've configured your equipment to advertise capabilities. This isn't a linux issue. There is now a patch that provides a workaround since Xfinity is unwilling to review this issue that they have created - htt
jibgilmon
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Slow speed on Linux laptop
I am having the same problem as the linked threads. My internet speed on my Linux computer ranges between 6mpbs and 12mpbs. This is ONLY the case on my home network. I have run through every Xfinity troubleshooter, changed Linux distro, and replaced my computer's WiFi chip. The speed was great up un
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