Moderators and Official Employees are aware of an ongoing service disruption affecting multiple customers across our footprint. We respectfully ask that you refrain from submitting new posts at this time, as this may contribute to delays in response

Hello there @user_47v2ki, it's been a few days since creating your post. Can you share with me if you are still having the same issues with your app?

Greetings, @user_9i5ieo! I am sorry that your TV service has not been working. Our engineers are working on this concern. Some customers have reported they are able to watch again. Is your TV service back up and running?

Ehill17410, Thank you for reaching out. We have had many customers let us know they had issues with their TV services. We started investigating, and we've since made progress. Currently, we have customers reporting everything is back up. Can you

Hi there, @user_6dxweo! Thanks for reaching out about watching the game. We appreciate that you reset the TV. I apologize that your TV service has not been working. Our engineers are working on this concern. Some customers have reported they are able

Thank you for posting on our community forums, user_1wb8su. I'm sorry to hear about the interruption in the area. There is a known issue that's affecting the TV services. If the Xfinity App is not working, you can also check for service interruption

Hello @user_nwag59 and thanks for posting on our Xfinity Communit forums. We are aware of a national service issue affecting Xfinity TV services.  Please check for updates on our Xfinity Status Map.  If the map indicates there are no servic

Hello @user_7xt4e3 and thank you for posting your concerns on our Xfinity Community forums.We are aware of a national service issue affecting Xfinity TV services. Please check for updates on our Xfinity Status Map.  If the map indicates there a

user_vx6fb0 thank you for using the Xfinity Community Forums page to reach out. As of now, there is a known service issue impacting video services that our engineers are working to resolve as quickly as possible.

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tpdryan thank you for using the Xfinity Community Forums page to reach out. As of now, there is a known service issue impacting video services that our engineers are working to resolve as quickly as possible.

Hi user_hedds7, we appreciate you taking the time to post here on the Xfinity Community Forum! There was a national issue with the TV service earlier today that may have been related to your issue, but we're receiving word from many customers that th

user_dhvh1p thank you for taking the time to reach out. There is a known issue being addressed currently to restore video services and online access.

user_ybv6sg Welcome to our community forum! Our technicians are professionally trained and I’m confident they’ll be able to get everything back up and running as soon as possible. To get the most up-to-date information, you can always vis

Happy Monday user_5dofs3 👋 Right away I want to thank you for getting started with Xfinity Mobile to become part of the family, and you're in the right place for help! If you stopped by our Xfinity offices to get a new device on a promotion you qual