Xfinity Community Forum

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

EG

commented

6 hours ago

to the conversation:

0

U

Cancel service

I'm cancelling my Internet service.

Question

U

Our household has been watching ABC/WXYZ channel 7 for over 30 years , my wife specifically watches GMA and our local news coverage. To suddenly not have access to LIVE broadcasts through our Xfinity account is not acceptable. Please return the ABC

user_9rraw3

commented

6 hours ago

to the conversation:

34

E. W. Scripps Programming Agreement Expired

E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin

Articles

U

With my Cable Bill going up almost every month over $340 now which is ridiculous. With the removal of ABC from channel line up I am now looking into other service providers. I have been a loyal customer for over 30 years. I get my TV service, 1GIG in

user_e9sl4d

commented

6 hours ago

to the conversation:

0

E. W. Scripps Programming Agreement Expired

E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin

Articles

U

Are you offering a discount or making Peacock available for your customers?? This is very concerning that we are not getting a local news channel and a major broadcast channel of NBC. Note: This comment was created from a merged conversation original

user_y4n7lp

commented

6 hours ago

to the conversation:

4

E. W. Scripps Programming Agreement Expired

E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin

Articles

U

Scripps is CBS in my area. I have planned for months around watching the Masters this weekend. I WILL be looking at alternative entertainment providers other than Xfinity; especially considering how much we pay each month. Your dispute i

user_on404a

commented

6 hours ago

to the conversation:

6

E. W. Scripps Programming Agreement Expired

E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin

Articles

Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

EG

commented

6 hours ago

to the conversation:

0

Cancel my service

I want to cancel my service please

Question

We can certainly help take a look and ensure the order was completed/submitted @user_xnhg1w. Please send a direct message by clicking the chat icon in the upper right corner of the page, clicking on the pen and paper icon, and then entering “X

XfinityDemitrius

replied

6 hours ago

to the conversation:

0

U

Hulu/Disney+ Activation issues

No purple activation under “Xfinity.com/yoursubscriptions” or when I look at my subscriptions on the app I’ve tried logging in on multiple devices. I never received a Hulu activation email. It’s been a couple of days and I am still not able to activate Hulu/disney I’ve called customer service and us

Question

Please bring back NBC’s WPTV. Note: This comment was created from a merged conversation originally titled NBC

Beverly11090

commented

6 hours ago

to the conversation:

0

1

E. W. Scripps Programming Agreement Expired

E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin

Articles

U

Email

Trying to to access my email [Edited: "Personal Information"]

Question

•

Email

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1

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U

Hello I would like to request to keep Channel 5 television in Nashville TN Note: This comment was created from a merged conversation originally titled Channel 5

user_f1mf8i

commented

6 hours ago

to the conversation:

0

E. W. Scripps Programming Agreement Expired

E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin

Articles

U

Any idea how much longer this will take to reach an agreement? Note: This comment was created from a merged conversation originally titled Scripps contract negotiations

user_0wax4d

commented

6 hours ago

to the conversation:

0

1

E. W. Scripps Programming Agreement Expired

E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin

Articles

Cancel my service

I want to cancel my service please

Question

•

Customer Service

13

2

0

U

So disappointed that you can't get channel 5 restored!!!!!@ [Edited: All Caps] Note: This comment was created from a merged conversation originally titled Need Channel 5 Restored Asap!!! [Edited]

user_2uq06o

commented

6 hours ago

to the conversation:

0

5

E. W. Scripps Programming Agreement Expired

E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin

Articles

U

Cable box not working

Cable box does not turn on

Question

•

Customer Service

7

1

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If abc not back by the time nhl playoffs start i will cancel Note: This comment was created from a merged conversation originally titled Abc needs to come back

user_vn7bub

commented

6 hours ago

to the conversation:

0

E. W. Scripps Programming Agreement Expired

E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin

Articles

U

I sure hope Comcast is working on getting an agreement with Scripps Broadcasting here in Michigan. The loss of the ABC stations means I have to find other ways to view them. Once I do that, I will learn I don't need to rely on Comcast. Additionally,

user_fv8tpd

commented

7 hours ago

to the conversation:

12

E. W. Scripps Programming Agreement Expired

E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin

Articles

U

I sure hope Comcast is working on getting an agreement with Scripps Broadcasting here in Michigan. The loss of the ABC stations means I have to find other ways to view them. Once I do that, I will learn I don't need to rely on Comcast. Additionally,

user_fv8tpd

commented

7 hours ago

to the conversation:

12

E. W. Scripps Programming Agreement Expired

E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin

Articles

@Jamilttm @XfinityCarolyn Please circle back here and post any possible solutions for the issue here in these open public forums so that all readers here may benefit from the exchange / info. This is in keeping with the spirit for which these

EG

commented

7 hours ago

to the conversation:

0

J

Internet

My Internet is as not been working accordingly

Question

U

No, I bought the $35 streamsaver bundle

user_xnhg1w

replied

7 hours ago

to the conversation:

0

U

Hulu/Disney+ Activation issues

No purple activation under “Xfinity.com/yoursubscriptions” or when I look at my subscriptions on the app I’ve tried logging in on multiple devices. I never received a Hulu activation email. It’s been a couple of days and I am still not able to activate Hulu/disney I’ve called customer service and us

Question

Hello user_yglz64, thank you for reaching out here in our Xfinity Community forum. We appreciate you and your time. I am happy to take a look at your account and assist, but I will need some information best kept private. Please send our team a

XfinityJeffB

commented

7 hours ago

to the conversation:

0

U

Canceling my hallmark channel

How do I cancel the hallmark channel

Question