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Xfinity customer care has kept account active and keep auto detecting money even when i requested transfer of service
Xfinity customer care has kept account active and keep auto detecting money even when i requested transfer of service , when request to disconnect and refund the amount it got detected , none of the agent was able to resolve it , at stores they told me to reach out over phone but still no solid solu
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Customer Service
Same here: Your eGift cannot be viewed at this time Sorry, this card is not valid. Please contact the retailer from which you purchased this gift card and reference error code EGIFT_IRE3_504.
Gamestop perk not working
For the members benefit, it says click the unique link but when I do, it takes me to a page that says "your egift cannot be viewed at this time"
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@XfinitySara Same here. Only option after accepting reward is clicking on a link which errors. There is no other information provided after accepting reward. Your eGift cannot be viewed at this time Sorry, this ca
GameStop $10 reward
Code is not there. When I go to the Gamestop website it says card is not valid.
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user_434e70 Comcast pays programmers to bring customers the entertainment, information, and sports they want. Comcast works to negotiate fair terms in order to ensure the greatest value for customers, given all the ways content can be accessed today.
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
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Merging 2 households-need to cancel one xFinity account-want to retain a DVR on one account
We are merging households and currently have 2 xfinity accounts at two different addresses. We will maintain one account and need to cancel the other. We'd like to retain the DVR from one account either by canceling that account and moving the DVR to the other or by retaining the account the DVR is
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X1
Hello, @user_bm34i0. That is incredibly frustrating, especially when it’s a reward you’ve earned. Based on similar reports, we have a few things you can try! If the code isn't in your email, it often hides in your Xfinity Rewards (now c
GameStop $10 reward
Code is not there. When I go to the Gamestop website it says card is not valid.
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I am having this issue as well.
Gamestop perk not working
For the members benefit, it says click the unique link but when I do, it takes me to a page that says "your egift cannot be viewed at this time"
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No power to my gateway.
My gateway (the white box) will not power on. I have tried multiple outlets that all work. I have tried unplugging it for a variety of periods of time, and there is nothing. The bill is completely paid. I have had no WiFi for days.
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Your Home Network
Howdy tyton337 Are you in a wireless ready apartment? I am curious if there is one distribution station for your building that covers a few different tenants? Appreciate you taking valuable time to loop us in on the status.
Slow Speed
According to my service, I have 2000 mbps, but if I do a speed test, my download is around 333 mbps. I had similar speeds when I was at 1000 mbps. I cannot plug in directly to the gateway given the setup provided in my apartment, but I'm only 10 ft away from the box, so I would expect better service
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XB10 gateway availability
Wondering if the new XB10 Gateway is available in my area?
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Customer Service
Gamestop perk not working
For the members benefit, it says click the unique link but when I do, it takes me to a page that says "your egift cannot be viewed at this time"
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Customer Service
@user_y8c1nw I would like to dig deeper into your concerns to find a resolution for you. Can you please direct message me your first and last name along with your full service address so I can assist you further? To do so, click on the chat icon loc
Paramount Plus Error "Something Went Wrong" just recently
Since the beginning of Feb 2026, we have been getting the following error when watching reruns of NCIS: New Orleans on Paramount Plus: The error appears after a long streaming delay, apparently up to 10 minutes into the episode, based on repeated experiments. (Ignoring the annoying delay that occurs
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GameStop $10 reward
Code is not there. When I go to the Gamestop website it says card is not valid.
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Customer Service
I need to speak to someone
Unauthorized withdrawals from my account
For the last two month’s xfinity Mobil has withdrawn almost 300 dollars from my account. They refunded last month only to have it happen again. I just get to speak to foreign people on the phone. Supervisors can never come to the phone. I need to speak to someone. They said they refunded my money ag
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Unauthorized withdrawals from my account
For the last two month’s xfinity Mobil has withdrawn almost 300 dollars from my account. They refunded last month only to have it happen again. I just get to speak to foreign people on the phone. Supervisors can never come to the phone. I need to speak to someone. They said they refunded my money ag
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Devices

XfinitySara…none of your fixes worked. The path to the card is clearly a broken link. This is the 4th time this has happened since Jan and it’s getting old. It is never resolved and I just miss out. I pay waaay too much a month and rewards are the on
user_bm34i0
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GameStop $10 reward
Code is not there. When I go to the Gamestop website it says card is not valid.
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