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My email of [Edited: "Personal Information"] has not converted to yahoo and I’m unable to forward to an alternate email and now I can’t sign into. help please.
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@user_pjvsov can you explain what you meant with you just "inherited this?" Is it a smart TV?
connection interuption
Several times during any show I watch, the connection either freezes or it sends me back to the home screen to start all over again. When this happens, it also loads the wrong content before cutting out again and sending me back to home. I know this is NOT my internet connection as my computer has n
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@user_pjvsov Our site works best with Chrome. Are you able to use the link: https://www.xfinity.com/bill-pay to pay your bill?
Xfinity site
How can I pay my bill when this site keep displaying a can't access this page now message. I have a development background and I have major problems with the site - anyone else?
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@user_kdmgyx I cannot find the Direct Chat option to reply to your message and offer to assist directly… please help. Thanks
Internet Issurs
Ya’ll really need to have your CARE Team call me this week to figure out how to reimburse us for dealing with home internet issues for the last 6 months.Tonight watching the Bronco game with family and friends we were forced to watch the game on my 7.5” iPhone screen! Xfinity claims to achieve over
Question
I just moved in and inherited this so since I can't see any 'box' and the large TV set shows all the options, I imagine this is streaming as well.
connection interuption
Several times during any show I watch, the connection either freezes or it sends me back to the home screen to start all over again. When this happens, it also loads the wrong content before cutting out again and sending me back to home. I know this is NOT my internet connection as my computer has n
Question
Thank you for your response. There was no other troubleshooting options other than to try a different browser (Edge). However, it had the same problem. The site just keep spinning with that message of "we're on it". I have to change my payment optio
Xfinity site
How can I pay my bill when this site keep displaying a can't access this page now message. I have a development background and I have major problems with the site - anyone else?
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Cancel hbo
I’d like to cancel hbo max. I no longer have an Xfinity account
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Customer Service
Greetings @betanc, and thanks for posting to the Xfinity forums, I hope this message finds you well. I am sorry to hear about the issues with the phone not showing compatible. When you check the website, does it say why it is not compatible?
BYOD Issue – Unlocked Galaxy S25 Not Compatible
Hi, I recently got an unlocked Samsung Galaxy S25 from T-Mobile. I’ve verified that the phone is unlocked, but when I try to bring it to Xfinity Mobile using the BYOD tool, it says the device is not compatible. I’ve already spoken to Xfinity support by phone and was transferred to the Mobile Repair
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Thank you. I have been working with a corporate team member at this time and am still finalizing the last few details of this concern with them.
Total disappointment with Xfinity.”
⭐ My Experience with Xfinity Mobile I want to share my experience with Xfinity Mobile so others can think twice before switching. I’ve spent the last two months trying to fix several issues, and it has been one of the worst experiences I’ve ever had with a phone and internet company. 1. Problems wit
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Same issue here, unlocked S25 Ultra from Samsung.com
BYOD Issue – Unlocked Galaxy S25 Not Compatible
Hi, I recently got an unlocked Samsung Galaxy S25 from T-Mobile. I’ve verified that the phone is unlocked, but when I try to bring it to Xfinity Mobile using the BYOD tool, it says the device is not compatible. I’ve already spoken to Xfinity support by phone and was transferred to the Mobile Repair
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@XfinityPaula Nope. Just asking about whether users can install third party apps. Thanks for confirming that's not something we can do.
BIslander
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Prime Video not launching with Xfinity app
Problem started last month... If I speak into my Xfinity remote to open Prime Video, it launches with typical blue screen Prime Video logo and 3 white dots on the bottom. After a couple of minutes the 3 dots/logo disappear but the blue screen stays and does not go away. Prime Video doesn't launch. I
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