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I had a tech come out and replace my box with a new one, and that fixed it. No idea why it was just that one app, though. o_O
Crunchy Roll app Not Working.
For the past few days, any time I try to access the Crunchy Roll app, I get a blank screen, then Error Code APPS-04277. I've cleared my cache, I've Restarted multiple times, and even did a System Refresh, but nothing has helped. Every other app seems to work fine. Please help?
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2d day of technician not showing to appointment
This is the 2d day my scheduled service appointment had a no show for the technician. Had an appointment to setup service on the 13th of May and no technician came. Called and was told they don’t know why the technician didn’t show. Scheduled a second appointment for today 16 May and again the techn
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Customer Service
I removed the old one and received a new 16 key password which allowed me to access the email via web browser without entering in the password even. But I am not able to gain access after entering the 16 digit password. I am able to repeat this proce
Accesing email on android
I can't access my email on android but after some work got it to work on desktop outlook.
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You would need to go to your profile menu and select Account Info the select Account Security. From there you should have an option for generating an App password. Under either External Connections or Other ways to Sign in. Then you'd cl
Accesing email on android
I can't access my email on android but after some work got it to work on desktop outlook.
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Activate Peacock Premium
can't get my Peacock Premium account to come up
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Sign-In and Account Management
@user_2wmt8v, thanks for taking the time to post on our Xfinity Community Forums page. Sorry to see there was trouble activating your SIM when you made the change to Xfinity Mobile. Certainly not the type of experience we want to provide. Were you ab
Switch my phone to Xfinity - terrible experience
I switched my phone service to Xfinity today from Lyca, and the experience has been extremely frustrating. It has been more than four hours, and Xfinity still has not been able to activate my SIM. I spoke with multiple live agents, and each time I was transferred or the agent changed, but no one was
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Not sure where that is. I think I tried that 4 hours ago with yahoo customer service. I am at a security page with 2 step verification, pass keys, additional emails current sign ins lots of options but not that, I think we did that 4 hou
Accesing email on android
I can't access my email on android but after some work got it to work on desktop outlook.
Question
user_396g8v Hello, I am happy to be of assistance. Can you please send us a DM? You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support.
Change Account Ownership
Hi I am moving and would like to transfer my account to my remaining roommate. Same address. Please advise on how to do this.
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Repeated request for IMAP password
Whenever I am traveling my email account keeps asking for my IMAP password but won’t accept it. Then I don’t get my email till I return home and have hundreds of emails
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Hello, user_1cb734, and welcome to the Xfinity Forums! Great question. I’m glad you asked! I know how frustrating it can be when certain areas of your home don’t get a strong WiFi signal. Depending on your home’s layout, building ma
wi-fi home assessment
I not sure what type of Xfinity wi-fi service I have but I pay for 2gigs monthly. I don't have a strong singal downstairs and my washer never stays on my network. Do I need a wi-fi home assessment done? Is it a free service?
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I want to add comcast(yahoo) email to gmail account
POP/SMTP email servers I used before transitioning to Yahoo no longer work. Does Comcast have a solution? AT&T generates a SECURE MAIL KEY for a password. This is the Google instructions for AT&T: Step 1: Generate an AT&T Secure Mail Key Because AT&T requires extra security, you cannot use your regu
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Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Change Account Ownership
Hi I am moving and would like to transfer my account to my remaining roommate. Same address. Please advise on how to do this.
Question
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
wi-fi home assessment
I not sure what type of Xfinity wi-fi service I have but I pay for 2gigs monthly. I don't have a strong singal downstairs and my washer never stays on my network. Do I need a wi-fi home assessment done? Is it a free service?
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I appreciate you taking the time to step through this with me @MattJ1. We're eliminating potential issues one by one. Are you able to generate a specific 16-character App Password for your Android device via your Yahoo Security Page, rath
Accesing email on android
I can't access my email on android but after some work got it to work on desktop outlook.
Question
wi-fi home assessment
I not sure what type of Xfinity wi-fi service I have but I pay for 2gigs monthly. I don't have a strong singal downstairs and my washer never stays on my network. Do I need a wi-fi home assessment done? Is it a free service?
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Customer Service
Hello @user_e7t51a, and thank you for posting our Xfinity Forum providing this detailed write-up.❤️ We completely understand how frustrating it is to have audio gradually drift out of sync, especially when a power cycle becomes the only temporary fix
XfinityMelinda
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17 hours ago
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Xfinity TV wifi adapter design problem leads to drifting audio/visual sync
The Xfinity TV wifi adapter design has a problem leads to drifting audio/visual sync. In particular with a noisy RF environment such as apartment or condo buildings. It appears that the audio is carried over a TCP based protocol while the video is carried over a UDP based protocol. The problem is th
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