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cannot send email from Spectrum through Outlook
I am having the same problem as outlined in a post from 1/18/2025 with the same title that I've used here. The rest of that initial post read as follows: "I am unable to send email from my Spectrum rr.com email account through Xfinity network. Receive error code 1130. Task '[Edited: "Personal Inform
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Thanks for the reply. Actually over the past several days it has not been perfect. After initial success, the internet now does drop when I move between zones. I turn my device off - then it works for several days and then it is back to
Mesh network drops when I move around
I just got a xfi gen2 pod to help coverage when in my basement. I was dropping internet coverage on my phone when going into my basement - turning wifi on and off (on my phone) helps, but I am trying to avoid that. I found this thread https://forums.xfinity.com/conversations/your-home-network/iphone
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I tried every reward and they all like this error I shared.
Xfinity reward error message
I recieved this message, when I tried to redeem a reward: Membership - Access Your Rewards or Sign Up Today. A rendering error occurred: Cannot read properties of null (reading 'fields).. This been going on for 5 days now. Please help. Best, Vivian
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I need to schedule a future cancellation without a phone call
I need to schedule a future cancellation without a phone call please. Thanks.
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Your Home Network
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I need to request a letter of no objection for an easement on my property
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Customer Service
Hi there, @user_y8lr9r I’m sorry your residential apartment address is showing as commercial. We’d be happy to take a closer look and help determine the next steps. Please send us a DM with your full name and complete service address, inc
Residential apartment address listed as commercial
Please help correcting my apartment address from commercial to residential.
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Appreciate the update. It's disappointing to see how low of a priority this is. I was told it could be 14 days.
A rendering error occurred: Cannot read properties of null (reading 'fields').
Xfinity Member benefits started getting this error a few days ago
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Kermon My team can assist you further about this through DM. Click "Sign in" if necessary. Click the "Direct Messaging" icon. Click the "Start new conversion" (Pencil and paper) icon. In the "To:" Line, type "Xfinity Support". As you typ
Drop Line Removal - How To Request
We are having construction done under the Comcast cable. How do we request the drop line be removed from the house?
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Hi, I haven't been a Comcast customer for years, and I have the same situation. I want to remove a Comcast box near my house. The box is about 100 meters from the road (i.e. nowhere near the road). I do not have an account with Comcast, so I can't "S
Drop Line Removal - How To Request
We are having construction done under the Comcast cable. How do we request the drop line be removed from the house?
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@user_iixv9q Our team would love the opportunity to review your accounts current options and promotions. If you could please send me a DM with your first and last name along with your full-service address, we can get started. To send a "Direct Mess
Longtime Customer Seeking Loyalty Pricing and Lower Monthly Bill
Hello Xfinity Support Team, I’ve been a loyal Xfinity/Comcast customer for many years and appreciate the services you’ve provided. My monthly bill is currently approximately $237 for Internet, TV, and Voice services. I’m reviewing my household expenses and would like to explore ways to reduce my mon
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Residential apartment address listed as commercial
Please help correcting my apartment address from commercial to residential.
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Customer Service
Hello @user_vja8m0, and thank you for reaching out on our Community Forum. I understand how frustrating it must be to experience another issue after the previous one was resolved. Could you let us know whether this is affecting your Xfinity Voice or
telephone service
first my incoming calls were being directed to some telephone number im Massachusettes now the calls are being blocked what is wrong with you people? one problem gets solved then you create another one
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We're aware of an issue affecting DVR fast-forward features on certain devices, but it would help to run some troubleshooting to report that your account is experiencing it. I'd be happy to help with that. Could you please send our team a Direct Mess
DVR Doesn't Allow Rewind or Fast Forward
I DVR'd Monday Night Football and the meter that shows how far into the game we are is all the way to the right with no option to rewind or fast forward. It was doing this last week, too, and I assumed ya'll might notice and fix it. I'm on a Windows 11 laptop fully updated with the Windows updates.
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Refund for Unused Month of service
The service/billing cycle for May 2nd-June 1st was charged on April 27th. I cancelled my service on April 30th. I've spoken to customer service agents who tell me that my account was credited and now sits at $0, but those charges were on there for other bills, because the service cancellation was no
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Billing
New address
I want to pay my bill, but my app is showing my old address. How do I fix this?
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Billing
dsowinternet. Hi there! Thanks for sharing those detailed signal readings. I can definitely understand why seeing uploads capped at 140 Mbps after upgrading for symmetrical speeds would raise concerns. While the FDX channels are locked, we’d wa
Gateway Locked on FDX Upstream Channels (50, 51, 52), but Upload Speed Capped at ~140 Mbps — Need FDX Symmetrical Bootfile
Hello, I recently upgraded my Xfinity equipment for symmetrical upload and download speeds, but my upload speed remains capped at around 140 Mbps max even though my gateway is locking onto all three Full Duplex (FDX) high-band upstream OFDMA channels with healthy signal levels. My current gateway di
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This just happened to us today. Someone who regularly calls us was asked to enter a code. So far only one person has had to do this but it may turn out to be more.
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spam call filtering problems
My friend both have Xfinity phone service for our land lines. I've been calling her for years with no issues. Over the past two or three months whenever I call her I get a message that her number is protected by Spam Call Filtering. The recording tells me to enter a two digit code, but when I do, th
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