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Store location
Where exactly is the store on Palm Beach Lakes in the Tanger Mall in West Palm Beach?
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Customer Service
16-Year Diamond Member switching to 1 Gig Internet-only.
I am in Stuart (34996). I want to move to the $60 for 1 Gig 5-Year Price Lock plan using my own modem. I am already on paperless billing.
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Billing
@Defmincex133 Was your issue resolved? im still experiencing the same issue.
Severe inbound packet loss only when connected to EA anti-DDoS Apex servers (wired Xfinity connection)
Hi Xfinity team, I’m experiencing severe and persistent packet loss specifically when playing Apex Legends, and after extensive troubleshooting, this appears to be an upstream routing or peering issue that occurs only when traffic is routed through EA’s anti-DDoS–protected Apex servers, not a local
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Hello there @user_3vtvz6, just wanted to reach out to see if you were able to get your streaming active?
Streaming at second hime
First home has Xfinity cable and streaming second home I like to stream from my first house account first house is at 08243 second home 19355, we like to watch our hometown sports how’s does that work
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Account sign up $50 1Gig
I was told that I didn’t have a paper saying that the 1Gig was $50 a month for 5 years. I was told when I signed up it was $50 a month for 1Gig. Now I have been told it was always $60 and that the $10 off makes it the $50. Then another guy said it was actually $55 a month not $50 or $60. Then a lady
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Billing
Request for Resolution: Inaccurate Appointment Information, Support Barriers, and Non‑Functional Ethernet Port
am submitting a formal complaint regarding the service issues and support obstacles I experienced between February 26 and March 1, 2026. My primary concern is that the Ethernet port in my office does not have an active internet connection, and despite multiple attempts to resolve this through Xfinit
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Customer Service
Hello there @user_vi3hoz, I do want to apologize for any inconvenience the installation process might have caused you, as a person that is very punctual I understand the importance of sticking to a schedule. Were you able to get your installation com
2 hr installation window is a joke
trying to get a live person on the phone. Installation was supposed to be 8-10am. Its now 1:30 and chat is not responding after they told me at 10:15 that the tech would be here at 12. They used to do 4 hour windows and couldn't deliver, why did they shorten it to 2? They should probably give you a
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Peacock
am reaching out to you, unsure if you even exist or will read this email. I am having such a difficult time trying to resolve an issue with watching Peacock on my television. I used to be able to view it, and now I can’t. Please see the email below that I wrote to an Xfinity employee who had reached
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Xfinity Stream Website
COAX outlet activation
I am having problems gaming on my PC. I would like to move the modem closer into my room to plug in a ethernet cord. The current COAX outlet in my room doesn't work. How would I be able to get someone to activate it?
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Customer Service
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
2 hr installation window is a joke
trying to get a live person on the phone. Installation was supposed to be 8-10am. Its now 1:30 and chat is not responding after they told me at 10:15 that the tech would be here at 12. They used to do 4 hour windows and couldn't deliver, why did they shorten it to 2? They should probably give you a
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I also tried on my iphone, deleted the app and reinstalled it with no success
Can I get a Yahoo email invitation faster?
I am at my wit’s end with Xfinity email. I have essentially been locked out of my own life because Xfinity emails from major companies, including my health insurance company and my utility provider, don’t reach my inbox and haven’t for over a year. Xfinity has been useless in fixing this. It isn’t a
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"Configuración básica" = "Basic settings""Idioma" = "Language" "Se requiere refrescar o iniciar sesión de nuevo para que esta configuración surta efecto" = "The setting requires a reload or relogin to take effect"
I need English not Spanish
I keep seeing the xfinity email home page in Spanish. I went to settings & I am supposed to be in English. My married name is Spanish but I do not speak or read Spanish!
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How do I do this on a computer. I exited and entered the site again with no success wrt getting email.
Can I get a Yahoo email invitation faster?
I am at my wit’s end with Xfinity email. I have essentially been locked out of my own life because Xfinity emails from major companies, including my health insurance company and my utility provider, don’t reach my inbox and haven’t for over a year. Xfinity has been useless in fixing this. It isn’t a
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@user_12pi8h, Thank you for confirming you have reviewed the links provided by @BruceW. Have you tried checking for any updates for your Outlook Professional 2019? Let us know if you have completed these steps below as well. -Open the applica
Migration to yahoo is a NIGHTMARE
I have been able to use Yahoo to email. I'm sending and receiving just find. However, I want to do so in Outlook. Please don't send over the settings. I have tried it all. I DELETED my account and started from scratch. I simply says there is trouble connecting to the server. I have cleared/deleted/r
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If you would like us to look at any options available on your service you can send me a direct message. I will be happy to look over the account from here.
LOYALTY!!
As a xfinity customer for over 10 years, it's really bad. How they do not appreciate the loyalty to their company. They give new customers all the good deals and discounts and benefits while the loyal customers get nothing.! We get higher bills, we don't get the promotions. And yet we stay cause we
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Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
EG
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10 hours ago
to the conversation:
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Billing
My TV channels were missing or pictures were poor quality for 3 days from 2/24 to today.. unable to request credit..because there was no outage but I was unable to watch several channels
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