Xfinity Community Forum

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I'm only leaving if they remove DMZ. Getting 2.4/2.1Gb/s with this setup and my own router. It's essentially the same as when you are a business client with CC on their new modems and get a static. The gateway IP for the static is their local modem.

user_nfp9v8

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15 hours ago

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XER10 - Enable Bridge Mode

I was recently upgraded to a new modem/router combo (XER10) from the XB7-T. I am a power user and use a MINISFORUM MS-01 to do all of my network's routing, The XB7-T allowed me to use bridge mode and let my router handle all of the routing throughout the house. With this new XER10, I don't even have

Question

user_rgjg0d Thank you so much for stopping in for help with your upload speed with your new plan. There are a few things that can be done on your end to help make sure the correct speeds are coming through. First, I would recommend using the Xfinity

XfinityAmandaB

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15 hours ago

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Slow upload speed even after requesting an Xfinity gateway for symmetric speeds

Hello. I've recently changed internet plan to a 1Gbps download and upload speed. Download speed is fine, however my upload speed kept to around 30-45Mbps only. I realized my own Arris modem was listed in your compatible device list as only supporting 35Mbps upload limit and the broadband label for m

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Interim WiFi access

In the process of moving, unable to transfer service to new address until electric company comes. Is there any other internet hotspot or service I can have until my account can be transferred from one address to the other?

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Your Home Network

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Lightening

We had lightening strike nearby and immediately I lost connection to the xfinity mobile network. I talked with xfinity assistant who told me to go into safe mode and reconnect to the network. I went into safe mode but how do I reconnect to the network?

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Network

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I need the WiFi off so I can set up Ethernet for wired internet access only. The idea being to see how much it lowers the RF levels in my apartment, which I have measured to be extreme with a professional grade meter under the guidance of an EMF Con

suzanne01748

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15 hours ago

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COMMUNITY / MANAGED WIFI: Can WiFi in one apartment be disabled?

All units on the property have the Ruckus H550 Access Point. For medical reasons, I need the WiFi turned off in my apartment so that I can set up wired Ethernet connections to my devices. The Ruckus has four LAN ports on the bottom. Property manager says Comcast is telling him this is not possible,

Question

Hey there user_ud1qy8, we appreciate you joining us here in the community forums to reach out! I work from home as well and can fully understand the need to have a consistent connection. Our team would be more than happy to take a closer look at the

XfinitySean

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16 hours ago

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Internet constantly dropping

It's been an issue for almost two months now that the internet cuts out multiple times during the day at the most random of times. I've had multiple technicians show up to try and figure out the issue. I've gone to the xfinity store nearby to change out the modem. I've done everything from turning t

Question

There are two 4K X1 boxes. XG1v4 is a wired DVR. Xi6 is the wifi version.

BIslander

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16 hours ago

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4K supported Box

When getting my cable and internet i was given an Arris/Pace cable box model number XG2v2-P but i found out this box does not support 4K. I have the TCLQM850G Flagship that puts out 4K , HD10, Dolby Atmos and Vision but i need to get the right boxes can you help me?

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Please provide information on how far away are you both with an agreement on pricing NBC. What is scripts asking for And what is Xfinity asking for? settle!

user_dhwins

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16 hours ago

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E. W. Scripps Programming Agreement Expired

E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin

Articles

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4K supported Box

When getting my cable and internet i was given an Arris/Pace cable box model number XG2v2-P but i found out this box does not support 4K. I have the TCLQM850G Flagship that puts out 4K , HD10, Dolby Atmos and Vision but i need to get the right boxes can you help me?

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X1

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If you prefer to go back to the XB7 and ONU setup instead, we can set up a visit to change you back to that, @Eg-Zach-ly. We don't want to see you cancel and will help in any way that we can. Would that work better for you?

XfinityRay

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16 hours ago

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XER10 - Enable Bridge Mode

I was recently upgraded to a new modem/router combo (XER10) from the XB7-T. I am a power user and use a MINISFORUM MS-01 to do all of my network's routing, The XB7-T allowed me to use bridge mode and let my router handle all of the routing throughout the house. With this new XER10, I don't even have

Question

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Peacock subscription not working

Hello I signed up for xfinity with peacock included and I am unable to log into peacock without buying a subscription

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Channels and Programming

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@XfinityDemitrius Then I will be canceling my service as this is absolutely unacceptable, to say the least. I’d rather have slower internet with the competition than deal with this nonsense.

Eg-Zach-ly

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16 hours ago

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XER10 - Enable Bridge Mode

I was recently upgraded to a new modem/router combo (XER10) from the XB7-T. I am a power user and use a MINISFORUM MS-01 to do all of my network's routing, The XB7-T allowed me to use bridge mode and let my router handle all of the routing throughout the house. With this new XER10, I don't even have

Question

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I switched to Fubo and T-Mobil Internet. Saving $100 / Month. Never going back.

user_hl12t4

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16 hours ago

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Seattle Mariners baseball TV channel

I am very frustrated with Xfinity cable TV. I received an Xfinity email earlier this week telling me I could get Seattle Mariners baseball games on HD channel 1261 for free since it was included on my TV plan. For the past 20+ years I have watched Mariners games on Root Sports channel at no extra co

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@XfinityBenjaminM Yes, I tried upgrading near the end of March. Direct message sent.

camedia

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16 hours ago

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Are "Premium Unlimited" and "Unlimited Premium" two different mobile plans?

I just upgraded one of the lines to "Unlimited Premium" from "Unlimited," and the confirmation email says 50 GB/mo of high-speed data, reduced speeds after 50 GB 15 GB/mo of mobile hotspot data, reduced speeds after 15 GB HD streaming with 720p video This is different from the Premium Unlimited plan

Question

Sorry to hear about your phone janeadams100! That sounds like a really stressful situation, but I would be more than happy to help you get your account secured and your password updated right away! The quickest way to update your credentials is to

XfinityQuemekia

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17 hours ago

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Password

I want to change my password since my phone had a virus that wiped my passwords out.

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I have the same issue with the app on my Samsung tv as well. No local channels. Any fix for this?

pnt02

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17 hours ago

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No local channels on stream app

I have nothing but Samsung tv in my home, all smart tvs. One TV, I can not get my local channels while on other tvs I can. All are hooked up to same wifi. I tried deleting the app then reinstalling…. Logging back in a nothing.

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Password

I want to change my password since my phone had a virus that wiped my passwords out.

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Sign-In and Account Management

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X2 xb10

X2 customer here in a new edge out market (Lehigh Pa) I’ve been trying to get an xb10 for several months. I’ve had my time wasted by several store associates, and chat associates. It seems like customers have more luck here. is there anyone that can help me get an xb10??? my equipment behind the mod

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Your Home Network

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I just wanted to check the meaning of "For medical reasons, I need the WiFi turned off in my apartment so that I can set up wired Ethernet connections to my devices." Does this mean the Wi-Fi needs to be off ... period. Or is the need only to plug

strega7

commented

17 hours ago

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COMMUNITY / MANAGED WIFI: Can WiFi in one apartment be disabled?

All units on the property have the Ruckus H550 Access Point. For medical reasons, I need the WiFi turned off in my apartment so that I can set up wired Ethernet connections to my devices. The Ruckus has four LAN ports on the bottom. Property manager says Comcast is telling him this is not possible,

Question

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Unable to Activate Disney+/Hulu

I am on the Gig+ Streaming plan. My Disney+/Hulu activation button is missing from both the rewards page and xfinity.com/yoursubscriptions. I need a manual activation reset for my MyDisney credentials.

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Xfinity Stream Website

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