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We will be moving everything to Yahoo. That is inevitable. Once I have the date and timeline, I will update the forums.
how to get away from yahoo I hate yahoo
I totally despise yahoo email! I did want to migrate but it was mandatory and I had not choice. I get so many ads but to get rid of them yahoo wants you to spend money for a plan to be add free? Ridiculous, The emails are hard to read and find. too much spam. Any suggestions on how to get away from
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Same here. Could't get it on laptop but could get it on my phone till yesterday, now I can't access it either place.
Email Error 10a
Since yesterday, almost every time I try to access Xfinity email, I get "ERROR 10a." Is it only me ???
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@user_fl13gh Our team can get a ticket put in for the local team to investigate and provide solutions. If you could please send me a DM with your first and last name along with your full-service address, we can get started. To send a "Direct Message"
Need lines relocated for driveway construction
We need our lines relocated for construction of a driveway. For some reason they decided to bore under our existing garden and go underground instead of straight from the pole. We are putting in a second driveway and these lines are in the way. It is impossible to contact customer service and I have
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Batman movie reward
Why am I, a Diamond member, not being allowed to add "Batman" from my Rewards?
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Customer Service
Thank you for meeting us here in our community about your billing concerns, @user_ygm8nv. We're happy to help. Thank you for your service. I'm happy to hear your Military status has been confirmed. We'll gladly review the account and see
Being Billed for Now TV
I was given Now Tv stream for a free one year membership as I am active duty. However, on the Xfinity app I am being charged for it. I have verified my military status and received confirmation of this. I also activated my now streaming service. How long will this take for a resolution? If there is
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We appreciate you reaching out to us over our Community Forums, @user_0l9q9f. We would be more than happy to help get you pointed in the right direction. Based on the information provided, this sounds more like a messaging provisioning or porting iss
Message not sent: invalid destination address
I am unable to send messages in some group chats or receive any messages. There have been cases where people have made a group chat with me and sent messages and I do not even see it on my end. This is not the case for all group chats though. I am using Google Messages on an Android. I switched from
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Xfinity Is INCOMPETENT
I was on the phone with Xfinity for 3+ hours on 9/9/2026. I was transferred to several departments, each more incompetent than the last. After confirming my account when I called in, an hour and a half into the call they re-confirm and the name, address, and phone number were incorrect. Safe to say
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Customer Service
Hello user_a1iyqj, thank you for reaching out here in our Xfinity Community forum. I will be happy to assist you with your damage concern. I see you sent us a DM, and I will continue with you there.
Installation damage report
An Xfinity contractor has damaged my yard and sidewalk during installation of Fiber in our development. How can I file a damage report?
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Xfinity Trespassing
My new neighbor is signed up for Xfinity and the technician came out and ran a wire across the center of my backyard (08/25/2026) and it is lying on the ground. I called the city and they confirmed that I do not have a utility easement in my yard and that I am within my rights to tell them no. They
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Customer Service
Hey there, @user_3eweao, thanks for reaching out through Xfinity Forums regarding your move. I would be happy to help with getting your move set up to your new address. We are so excited to move with you and want to make it as easy as possible. Can y
Moving Service
I am having trouble moving my service. It is displaying my soon to be address as a business. Wondering how I can go about fixing this. Thank you!
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Hey there user_q79y42 👋 I appreciate you coming to our community to share your recent experiences, and you're in the right place for help from here! We infinitely appreciate the years you've spent with us, so we want to help make things right any wa
Complaint
How do I submit a formal complaint? I have a phone from years ago I purchased through Xfinity. It is still sim locked despite being paid off. I have tried since Sunday to get this issue resolved. I’ve talked to multiple agents, some which REFUSED to connect me with a supervisor. I was finally able t
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Thanks for your comment, jbcottage. Did you transition your email to Yahoo already?
How to have my iPhone Mail App show my Xfinity emails and folders
I had deleted the iPhone Comcast Mail App since the pdfs were not downloading from the server on my emails. Now None of the Xfinity inbox/folders I have will show on my iPhone. And the Comcast Mail app now looks like gmail. How do I get back to my Xfinity emails.
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I can get email on my phone but not my computer. What gives?
Email Error 10a
Since yesterday, almost every time I try to access Xfinity email, I get "ERROR 10a." Is it only me ???
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Hey there, @user_am2nju, thanks for reaching out through the Xfinity Forums regarding your door and window sensor. If you're using the Xfinity app for the self-replacement, the Technician Code is generated from the touchscreen controller. On the touc
How do I get technician code
“I’m replacing an existing failed Xfinity Home door/window sensor. I have the replacement XHS2-UE sensor and need the one-time Technician Code for the self-replacement process.”
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Internet
I’m losing connection about every 10 minutes. Painters in house today and might have done something to connection. I have tightened all connections. Keeps dropping.
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Your Home Network
Hello user_tf, thank you for reaching out here in our Xfinity Community forum. We appreciate your time, and I will be happy to help you. Billing questions require some account information best kept private, so I have to ask you DM us. Please se
XfinityJeffB
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Price Increase
When I first started using Xfinity, it was advertised for $40 for 5 years. Why is my total $75 each month now? Only after one year of service.
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