Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (474.7K)
I think it's time for us football lovers find another network. [Edited: "Soliciting"]
Make a complaint about NFL network
How long will it take to get an agreement to return the NFL network?
Question
Accepted Solution
We certainly do hate to see you leave the Xfinity Family, @eyong551! We do hope you can return the future, and I am happy we were able to get everything squared way with your account. Please don't hesitate to reach out in the future if you have any o
I want to cancel my internet service.
The price rises again, I don't want to make a phone call, can anyone help with this, I can provide my service details in private.
Question
user_8sjtco Thank you for reaching out, and working with us directly on your concern. Hopefully we have pointed you in the right direction since we have not heard back from you.
Property Easement
Like many others, I am trying to communicate with Xfinity trying to find access to an easement Comcast claims they have on my property. I have gone through chat and provided my address information and asked for documentation, but all I get back is a question asking what services can I help you with.
Question
@user_38xqxt That could be the $10 autopay/paperless billing discount. Has there been any change to your autopay information or status?
Billing
So I got Xfinity installed November of last year and the deal I signed was for 45/mo and now I’m curious why it’s gone up to 55/mo for no reason and the ai support can’t tell me a single thing
Question
user_aey3pb Thanks for reaching out to us for help with the unlocking of a device that was bought through us in the past. To confirm, was the phone needing unlocked paid in full before the past 60 days, and is it still on an active service or was the
Locked replacement phone
My brought her IPhone 16 pro max to xfinity. My brother broke her phone. Her new phone she got through xfinity mobile is locked. Xfinity mobile is refusing to unlock the phone. Help.
Question
This sounds relatively similar to the thread I posted a couple of days ago. https://forums.xfinity.com/conversations/email/outlook-keeps-asking-for-password/6a0938cedc502e0eb3548a08
Imap email client no longer syncing
My Imap email client no longer syncing incoming mail. This is a 'Public chat post so that I can get a chat icon to DM this issue to Xfinity Email Support. I have spent several hours and several days using the chat bot and phone support to no avail. My email will occassionally sync incoming email the
Question
Hello, @user_aeyjm8 Thanks for reaching out to us on the forums! To help we ask that you please find the most appropriate public board for your question type and post it there. If needed, we may invite you to send us a Direct Message.
I need to cancel my service
I have been trying to get this done for almost an hour and a half. I waited on hold for 45 minutes only to be disconnected. SO then I tried to do it via chat and they told me that I have to call in to cancel because they have limited access. They gave me information to request a call back, well gues
Question
I love how Xfinity won't even use an in-house messaging app, but relies on Fakebook. I tried logging in, but said it wasn't available. Is there another option, like that device called a telephone?
I need to cancel my service
I have been trying to get this done for almost an hour and a half. I waited on hold for 45 minutes only to be disconnected. SO then I tried to do it via chat and they told me that I have to call in to cancel because they have limited access. They gave me information to request a call back, well gues
Question
Billing
So I got Xfinity installed November of last year and the deal I signed was for 45/mo and now I’m curious why it’s gone up to 55/mo for no reason and the ai support can’t tell me a single thing
Question
•
Billing
The Easement must be fixed or remover from my property ASAP
The ComCast easement is in my property at [Edited: "Personal Information"] and It's totally destroyed, the wires are exposed and interfiering in the way in and out of my house, I demand please get it fixed or remove it from my property ASAP...
Question
•
Need IMAP password
Can’t receive email under user name [Edited: "Personal Information"]
Question
•
Well let's see what can possibly be done, @user_fclo5s. Sometimes the equipment is ancient, and doesn't need to be returned. We'll need some additional information to get started. Please send our team a direct message with your full name and service
Lost TV Box
I will be cancelling the TV service, but I noticed I would need to return the TV box. I haven't used that box in probably 10 years and have no idea where it might be. Is there any way to avoid the non-return fee? I've been paying a monthly fee for a box for years, which more than paid for the cost o
Question

would like my IMAP password on my iphone
user_legqph
commented
7 hours ago
to the conversation:
0
0
comcast.net email
want to log into my comcast.net email
Question