I'm trying to set up Xfinity internet at my new residence. I created an Xfinity ID and chose a plan, but didn't finish (had to go double-check that I had entered the correct address for my new place). When I signed back in later to finish, I was not able to manage my plan, access my account settings

To Whom It May Concern, I am following up on a refund that remains unresolved despite multiple contacts with Xfinity support. On 2/10/2026, I returned a Storm Ready device and backup battery to a Comcast store (Transaction Receipt #226078). I was told verbally during a 45-minute phone call on 2/10/2

I had the worst experience I have ever had with Xfinity customer service yesterday, MJ was her name. My Xfinity email wasn’t syncing with my iPhone. She had me delete my iPhone email account, which then deleted all of my email except for one day. She has me change from imap to POP. Only 1 day of ema

For at least the last year, I haven’t been receiving important emails from major companies and organizations including my pharmacy, my utility companies, etc. I have no blocked emails, an empty spam folder. Because of multi factor authentication, I can no longer access my own electric company accoun

To Whom It May Concern, I am following up on a refund that remains unresolved despite multiple contacts with Xfinity support. On 2/10/2026, I returned a Storm Ready device and backup battery to a Comcast store (Transaction Receipt #226078). I was told verbally during a 45-minute phone call on 2/10/2

I can’t seem to activate account for Disney and Hulu without having to pay even though it says included as a bundle. I already activated peacock which was simple, wish I could say the same for the Disney and Hulu. I have already tried every step xfinity offered and still nothing .

DVR records wrong time for “Doc” on KTVU (guide is correct, recording is not) I’m seeing a DVR scheduling issue on X1 that looks like a backend metadata problem. On KTVU (FOX – Bay Area), the on-screen guide correctly shows “Doc” airing Tuesdays from 9:00–10:00 PM Pacific. However, when I set a seri

We are deeply disappointed that Scripps and Xfinity have failed to resolve your contract dispute. Every day this drags on, you are not just losing a channel — you are losing customers. Our loyalty to both of your businesses is not unconditional, and this standoff is testing it. Respected companies d

If you’re having Xfinity for years and paying almost $300 a month mid show watching WXYZ Detroit Will Trent halfway through the show it just cut out and gave some message about not being able to negotiate with them because they want more money. You need to suck it up and pay it because you’re chargi