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Thanks for trying that, user_wzvjp7! Let's take a look at the account on our end. Could you please send our team a Direct Message with your name and service address? Our team can take a further look at this issue.   To send a Direct Message: Cl

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Peacock Activation Issues

I'm trying to activate my Peacock, and everytime I get "We’re sorry, something went wrong on our side. Please try to activate again." I tried Firefox, Chrome, Edge. Cleared cache, etc.

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@XfinityDilary​ Already did all that. used private broswer, no VPNs and no adblocks.  Tried it from home, work and celluar.

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Peacock Activation Issues

I'm trying to activate my Peacock, and everytime I get "We’re sorry, something went wrong on our side. Please try to activate again." I tried Firefox, Chrome, Edge. Cleared cache, etc.

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THIS IS HAPPENING TO ME TOO. it is SOOOO frustrating.

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Why won't Xfinity help me activate my Disney+/Hulu Bundle?

I signed up for my Xfinity Internet service at the end of March. It came with two years of the Disney+/Hulu bundle included, however I have been having zero success in being able to access it. When I started trying to activate it, I would click on the link through the xfinity.com/yoursubscriptions p

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How can I access my email comcast.net

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Access Comcast.net Email [Edited]

How to access the comcast.net email?

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Hello user_aytwka 👋 Thanks for stopping by to connect with us! Above all, we never want you to be without internet service for any amount of time, so we'll do everything we can to help get that line restored 👍 To confirm where we're at now, are you

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Construction Crew Peaced Out Without a Fix

my wifi cable was cut through by the local water department during a recent dig in my street. i had a fantastic consecution crew come out to help, but they couldn't fix the issue without the water department's help. the crew told me they would do a patch fix and come back when they could schedule a

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user_p673x2Ah okay, thank you for the additional information! Let's get our local team scheduled for you, so they can review the best course of action in this situation. Please send us a direct message.       To send a "Direct Message

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Can I get exterior wires removed from my house? We are replacing siding and electrical panel

The Comcast/Xfinity coaxial lines and service box are currently mounted on the exterior siding that we need to replace. We are also upgrading our electrical service to 200 amps, and the electrical panel must be relocated to a different location to meet PG&E requirements. The existing coaxial line is

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I am signed in and do not see any bell at the top or anything that says Direct Message. If I click my profile icon, there is no option either.

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Need help from Comcast support

Billing loyalty discount expired and I cant afford the raise. Need to get it back or cancel. At work so I cant chat or call. Don't see any option as stated in other threads to "direct message"??

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user_rkkmgv Thank you so much for stopping in for help with your connection issues after reaching out for support. This does sound frustrating, and let me assure you, it is not that easy for us to access a customer's account information, let alone di

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Employee disconnecting my service intentionally every minute using their credentials and hacking into my account..

I have tried contacting chat who told me there is nothing that can be done and did not offer a solution or initiate an investigation. Matter of fact, each time I contacted chat they made my internet diminish even more to the point that made it seem like a modem issue, to protect the employee when th

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Thank you for posting on our community forums, user_wzvjp7. I can definitely understand how frustrating that is, especially after trying multiple browsers and clearing the cache. Thanks for taking those steps already. Let’s try a couple more qu

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Peacock Activation Issues

I'm trying to activate my Peacock, and everytime I get "We’re sorry, something went wrong on our side. Please try to activate again." I tried Firefox, Chrome, Edge. Cleared cache, etc.

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Adding roommate to my billing statement

Hello, I would like to add my roommate to my monthly billing statement.

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YW @XfinityRaf !

 commented 

16 hours ago

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Gateway

Sent me new gateway within 1sr year why??and is it free

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[Edit: Street Address Removed]

refund for returning canceled services

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Yes, the internet service is currently active

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Can I get exterior wires removed from my house? We are replacing siding and electrical panel

The Comcast/Xfinity coaxial lines and service box are currently mounted on the exterior siding that we need to replace. We are also upgrading our electrical service to 200 amps, and the electrical panel must be relocated to a different location to meet PG&E requirements. The existing coaxial line is

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Do I have to switch my email to Yahoo. What happens to my email if i don't?

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comcast.net email

want to log into my comcast.net email

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user_p673x2 We appreciate you reaching out to us over our Community Forums. We would be more than happy to help get you pointed in the right direction. Do you currently have active Comcast/Xfinity services?    

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Can I get exterior wires removed from my house? We are replacing siding and electrical panel

The Comcast/Xfinity coaxial lines and service box are currently mounted on the exterior siding that we need to replace. We are also upgrading our electrical service to 200 amps, and the electrical panel must be relocated to a different location to meet PG&E requirements. The existing coaxial line is

Question

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