Xfinity Community Forum

@user_x025y6 You'll want to pull up the Xfinity app, select Account then Bill details, and you'll see your recent transaction history in the middle of the page. You can select All transactions to view up to 2 years worth of previous payments.

XfinityBradM

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5 hours ago

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My most recent transaction

Looking for my most recent bill transaction receipt

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XFINITY SUPPORT OR MORE ACCURATELY LACK THEREOF

I am suffering continued Xfiniity Internet outages. After spending 3.5 hours on line in the chat app, with multiple Xfinity employees, all doing the same steps over and over, I finally escalated. That employee understood that we have had this problem multiple times over several years. Each time when

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Customer Service

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Like Its completely broken the Xfinity wifi won't connect and fails to configure an IP address but i can't get any help because I have no account number on a service where one is not given. I'm so done with this.

user_ub3j7v

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5 hours ago

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Xfinity Now wifi pass not working and there is no support to get it fixed!!

Xfinity Now wifi pass not working and there is no support to get it fixed!! I have used this service for about 3 months now and it has been great, I only had one issue but I was able to contact support and they fixed it. Now it has completely stopped working and it's impossible to get anyone to help

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@user_2zwu1c I appreicate you sending the direct message with the requested information. I was able to locate that, and will follow up with you there to continue with the billing concerns.

XfinityJustinC

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5 hours ago

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5-year Contract Guarantee is a lie

In October I went into an Xfinity location to sign up for internet. I told the employee I just wanted the internet deal for $65/month (as listed on the website). I was told that “if I wanted to I could try out Xfinity mobile. It’s free for me to try out.” I told him kindly thank you, I’ll think abou

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What is not made clear until is that this is a promotional offer and is free for ONE MONTH! Then you are signed up for Hulu Disney+ and ESPN. The really shady part is once you hit the activate button you lose espn throu

user_tkt16a

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5 hours ago

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espn unlimited

I received an Xfinity email message informing me that ESPN Unlimited is now included in my plan, at no charge. Wonderful, however... I've been paying extra for a Sports Entertainment Package, which includes all the ESPN channels in the ESPN Unlimited package, plus NFL.com, Tennis Channel, and a few

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You know what don't worry about it you keep talking in circles. I have used the assistant only to be told that they couldn't help because I don't have an account number, they then gave me a phone number to call but would you believe It.... I need an

user_ub3j7v

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5 hours ago

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Xfinity Now wifi pass not working and there is no support to get it fixed!!

Xfinity Now wifi pass not working and there is no support to get it fixed!! I have used this service for about 3 months now and it has been great, I only had one issue but I was able to contact support and they fixed it. Now it has completely stopped working and it's impossible to get anyone to help

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Hi there, @moosh3731 As former Military thank you for your service. Thank you so much for reaching your Digital Care team. I appreciate your patience while you waited to connect with me. I'm sorry for the trouble you having trying to get your phone u

XfinityRichard

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5 hours ago

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Military deployment

I have called customer support maybe five times and have had multiple tickets created and denied for a military unlock of my phone. I tell them they need my orders but they never take them and then the request just gets denied. This has been extremely frustrating and I don’t know what’s going on.

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My most recent transaction

Looking for my most recent bill transaction receipt

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Billing

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Hello Flufflover345! Thanks for creating the post on our Xfinity Forums. I'm sorry that you received this notification when you did not request the account to be closed. I have worked with customers where this has happened, and it turns out that some

XfinityPaula

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6 hours ago

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Account closing

I received notification that my account was being closed. Please help.

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user_mrp80d Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue. To send a Direct message:Click "Sign In" if necessary• Click the "Direct Message" i

XfinityThomasB

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6 hours ago

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New service phone is not working

A few weeks ago I switched to your phone service, since then I had to return to the store in Concord, NH since I could not phone anyone. I dial the number and it appears to be calling the person I am try to reach but nothing happens. I also do not received any voicemails and when someone calls me it

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user_q37cd3 If you're getting the same RL000020 error back, I would recommend reaching out to our Customer Security Assurance Team (CSA).

XfinityMartyR

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6 hours ago

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Xfinity Is Blocking Emails from my Gmail Account

Hello. Xfinity has suddenly started blocking any emails sent from my Gmail address -- including to my own two Comcast email addresses (and to my friend's Comcast email). I am receiving this bounce-back message: 451 4.2.0 Throttled - https://postmaster.comcast.net/smtp-error-codes.php#RL000010 Can yo

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Account closing

I received notification that my account was being closed. Please help.

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Customer Service

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Hello, @user_im21y2 thank you for reaching out over Xfinity Forums. I completely understand the frustration with not being able to get in contact with someone to process the request. Now that you've created a post, and if you're signed in, the option

XfinityJustinC

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6 hours ago

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I need to cancel my services

It should seriously be illegal how difficult it is to cancel this service. I've been overpaying for internet for way too long, which I've been aware of. That's my own fault from laziness but the fact that I'm finally going to cancel and it's impossible to find an option to do so is enraging. The res

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I wish we were able to provide more assistance for that service but you'll have to use the Xfinity Assistant for issues with that service as mentioned above.

XfinityBradM

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6 hours ago

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Xfinity Now wifi pass not working and there is no support to get it fixed!!

Xfinity Now wifi pass not working and there is no support to get it fixed!! I have used this service for about 3 months now and it has been great, I only had one issue but I was able to contact support and they fixed it. Now it has completely stopped working and it's impossible to get anyone to help

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@user_m3xqsp For issues pertaining to the inability to send emails to comcast.net email addresses we would have you fill out this form from our Customer Security Assurance page.

XfinityBradM

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6 hours ago

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Xfinity Is Blocking Emails from my Gmail Account

Hello. Xfinity has suddenly started blocking any emails sent from my Gmail address -- including to my own two Comcast email addresses (and to my friend's Comcast email). I am receiving this bounce-back message: 451 4.2.0 Throttled - https://postmaster.comcast.net/smtp-error-codes.php#RL000010 Can yo

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@XfinityAmira - I'm not the above user.. But the problem isnt with sending or email from my comcast email. Its sending from my Gmail TO ANY comcast email account.

user_q37cd3

replied

6 hours ago

to the conversation:

Xfinity Is Blocking Emails from my Gmail Account

Hello. Xfinity has suddenly started blocking any emails sent from my Gmail address -- including to my own two Comcast email addresses (and to my friend's Comcast email). I am receiving this bounce-back message: 451 4.2.0 Throttled - https://postmaster.comcast.net/smtp-error-codes.php#RL000010 Can yo

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I need to cancel my services

It should seriously be illegal how difficult it is to cancel this service. I've been overpaying for internet for way too long, which I've been aware of. That's my own fault from laziness but the fact that I'm finally going to cancel and it's impossible to find an option to do so is enraging. The res

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Customer Service

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The browser page never comes up because the service doesn't work. I don't want any alternate solution, that's like you saying it can't be fixed. I just want what I payed for to work not someone telling me about "low cost (income)" solutions.

user_ub3j7v

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6 hours ago

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Xfinity Now wifi pass not working and there is no support to get it fixed!!

Xfinity Now wifi pass not working and there is no support to get it fixed!! I have used this service for about 3 months now and it has been great, I only had one issue but I was able to contact support and they fixed it. Now it has completely stopped working and it's impossible to get anyone to help

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New service phone is not working

A few weeks ago I switched to your phone service, since then I had to return to the store in Concord, NH since I could not phone anyone. I dial the number and it appears to be calling the person I am try to reach but nothing happens. I also do not received any voicemails and when someone calls me it

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Home Phone Service & Equipment

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Thank you for reaching out @rsftlf I am sorry to hear of this issue with your email. Are you having issues logging in or just the issue when you delete on one device it still shows on another device?

XfinityDena

commented

6 hours ago

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Email on Iphone will not synch since I deleted and readded

Help, I no longer have an option to update the IMPAP settings when I readded by email to my iphone. I have not migrated to yahoo yet. I still am on the comcast server. Please advise. This is so annoying. I have to go in and delete on 3 devices now since it will not synch.

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