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I see nothing that says direct chat and I am signed in!

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Down cable

There is cable on ground that is still attached in the air! Don’t want kids to get hurt who may play near it!

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NFL Network

Get your act together XFinity. I've been a customer for years! You charge us the highest prices in the country. You could at least give us what we want! If not, I'll be cutting the cord!

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I want to add an additional authorized user

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Adding an authorized user

I want to add a fully authorized user

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alex.eecs, Hi! Thanks for taking the time out of your Saturday to reach out. You've knocked on the right virtual door. Over social media, we are a dedicated team of experts who are happy to help with modem replacement concerns. Great question. 

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Inquiry on old replaced router

I received this email Improve your connection with a new Xfinity WiFi Gateway – on us. Tap below and we'll ship it to your home with quick and easy activation instructions. A new gateway will deliver more consistent coverage, so you can experience reliable WiFi across your devices. Tap below to orde

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Concern moved here to the E-mail help section.

 commented 

13 hours ago

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Accesing email on android

I can't access my email on android but after some work got it to work on desktop outlook.

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Hello @user_5zkfqm, and thank you for posting your concern on our Xfinity Community forums.  OAuth errors can be frustrating when they occur, especially if it affects multiple applications your normally use.  They're typically caused by ina

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Oauth not working

Won’t let me in Xfinity app , says not authorized, won’t let me in silver sneakers app, says too many redirects. Only on my IPhone. Can access both sites through website.

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What an insulting, and patronizing response. BTW the amount of Xfinity commercials are unprecedented. Looking for options to replace Xfinity today.  today

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Xfinity commercials on Xfinity Stream

For the past couple of weeks I have been subject to really awful commercials for Xfinity on Xfinity stream. I am shown three Xfinity commercials in a row on at least every other commercial break. As an Xfinity customer I am really feeling abused. Isn't it enough that I'm grossly overcharged, and cha

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They seem to think I need a cell phone they can text me on which I don't understand has anything to do with. I let them view everything as I was doing it.

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Accesing email on android

I can't access my email on android but after some work got it to work on desktop outlook.

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Inquiry on old replaced router

I received this email Improve your connection with a new Xfinity WiFi Gateway – on us. Tap below and we'll ship it to your home with quick and easy activation instructions. A new gateway will deliver more consistent coverage, so you can experience reliable WiFi across your devices. Tap below to orde

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Corporate greed is wild

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Removing NFL Network?

You're removal of the NFL Network is the last straw. I have been loyal to your company for over 15 years and you want to pull this garbage? I'll be changing services.

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tickets

if i got told there was a ticket created for a promotion that was never added to my account few weeks passed no resolution no ticket created after days of calling and asking if there's any update how does this happend?

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Thank you @user_p0akdm, for taking the time to share your experience so openly on our Xfinity Community forums. It’s really helpful feedback, and we hear the frustration behind it. Ongoing billing changes, difficulty reaching the right support

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Xfinity Experience

I had a mobile line and internet service with Xfinity for about 2 years. When I initially signed up we were given a discount for the internet and mobile line, but over the course of the two years the monthly charges continued to increase by $1 or $2. When I tried to call and see why the bill had inc

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Hi @MattJ1, Have you already migrated over to yahoo and are you running into a particular error?

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Accesing email on android

I can't access my email on android but after some work got it to work on desktop outlook.

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I can't get into my account on my phone.

I previously had a yahoo account. I can't get into exfinity even when I try to add an account on my phone

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user_xr1c4p    We definitely understand your frustration with this situation and can appreciate why the multiple account activity and billing history caused confusion. Based on the review completed by the executive escalation team, it was

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discrimination?

Since moving 3 months ago & no longer having my former husband's name associated with my account I have been very differently & am starting to think it is gender discrimination. When a male name was the primary on my account, there were no issues getting problems solved, questions answered, & not be

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