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DON’T TURN OFF MY TV!!!!!!!
Dear Xfinity, Change the Power Save option so that it leaves the TV on all the time regardless if there is prompt telling me if I’m still there! I need my TV on all night because it keeps away the thieves and acts as a safety net for me and my family. SO AGAIN SEND AN UPDATE OUT TO MY BOX THAT ALLOW
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X1
@XfinityDilary "WiFi Equipment" does not exist in the "Wifi" section of the app. Latest version, Android. The only options that aren't upsells are "Troubleshoot" and "Wifi Hotspots". The latter is irrelevant as it pertains to how I interact with ot
Disabling public wifi hotspots on XB7
Situation: I'm using this in bridge mode. I am able to stop broadcasting what would be "my" wifi networks (both guest and private on all available bands) but there is no current way in the admin panel to disable ALL wireless signals coming from the device. Meaning, the XB7 continues to broadcast "Pu
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Hi there @user_3x5dxn, thanks for reaching out to our Xfinity Community Forum. For future reference, keep in mind that sending unsolicited private messages to an Official Employee of the Xfinity Help & Support Forums, is a violation of Foru
Tech Support
I need help re-installing my box to my home TV. None of the tech videos or other materials on line are helpful. I need a tech to visit my home and I need to schedule a tech visit. The on line forum, including here, does not provide helpful information on how I can simply schedule a tech visit. I do
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Pezza, hello there! Oh no, I totally understand your concerns and frustrations regarding your services. Based on what you've shared and with my judgement, I would recommend another technician to visit. Hands-on would be the best thing to pursue. To m
Frequent internet drops and T3/T4 timeouts - tech says all is well!
Hi there! Hoping someone can advise me on how to proceed. I've been having internet connection issues for several weeks, often worse on weekends and in evening but overall quite unpredictable and variable in timing. Some days I cannot stream a movie without the spinning circle and/or "you are not co
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This is the standard answer I have seen. I have no idea what this means and when I follow the link, there is no such "Direct Message" icon. Click "Sign In" if necessaryClick the "Direct Message" icon or https://forums.xfinity.com/
Tech Support
I need help re-installing my box to my home TV. None of the tech videos or other materials on line are helpful. I need a tech to visit my home and I need to schedule a tech visit. The on line forum, including here, does not provide helpful information on how I can simply schedule a tech visit. I do
Question
Tech Support
I need help re-installing my box to my home TV. None of the tech videos or other materials on line are helpful. I need a tech to visit my home and I need to schedule a tech visit. The on line forum, including here, does not provide helpful information on how I can simply schedule a tech visit. I do
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Customer Service
Hey there, @rgm4546, thanks for reaching out through Xfinity Forums regarding your More Sports and Entertainment package. I would be happy to check that it was added correctly. Can you please send us a Direct Message with your full name and your full
More sports and entertainment
Had this package added but is not available after 3 hours. How long does it take?
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@user_2cgvpg This is not a connection to a live chat. No, it's not a connection to live chat but if you post about your issue we might be able to help solve it for you.
how to speak with actual person
I need to chat with an actual person. I have been getting the run around for over 30 minutes. I called and was on hold for 15 minutes. Can I please just chat with someone real? This shouldn't be this hard !!
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@seasonal123 Did you try the link that @XfinityOrlandoM gave? https://www.xfinity.com/seasonal
Can't access seasonal convenience online
On the Xfinity website, when you click on enroll (in seasonal convenience), it won't send you there. Second day trying...
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@Tek If you want 2.0 from stereo channels, Expert is the way to go, although neither works properly with stereo third party apps.
5.1 Audio from Stereo Sources
Deep tech question. I have an XG1v4 DVR. When I play content from third party apps like YouTube and Spotify, which only do stereo, the XG1v4 output is 5.1. When set to Expert mode, I get 5.1 PCM. When set to Auto Detect, the output is DD+ 5.1. So, what is Xfinity doing that takes a 2.0 source and se
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I have same issue. Has any one at Xfinity actually tried this page? comcastseasonal.com and then actually try to login? I have tried everything - clear cache, different browser... no luck.
Can't access seasonal convenience online
On the Xfinity website, when you click on enroll (in seasonal convenience), it won't send you there. Second day trying...
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@tbill1 I have 2 ipads and a iPhone. When I set up Apple mail for the iPhone, will I also have to do the same for the 2 iPads? Yes, for each device if you access email on them.
migration question
I have 2 ipads and a iPhone. When I set up Apple mail for the iPhone, will I also have to do the same for the 2 iPads?
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I am glad to hear you did receive the information you needed. If you do require any additional assistance, we are happy to help.
Disconnecting VoIP
My elderly father has been moved to a care facility in a different town from his home and we have installed new Comcast service there, including a VoIP. Unfortunately, we couldn't move his existing number that he has had since 1964 because of laws/rules surrounding routing to emergency services when
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Thanks, but I already got the information I needed from the chat tool. Unfortunately, the chat transcript download was empty The multiple "Here’s the additional info you requested." emails I received had NOTHING in them except a series o
Disconnecting VoIP
My elderly father has been moved to a care facility in a different town from his home and we have installed new Comcast service there, including a VoIP. Unfortunately, we couldn't move his existing number that he has had since 1964 because of laws/rules surrounding routing to emergency services when
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Hi @user_u3zfga, thank you for sharing your issuer with us. Could you tell me a little more about what you are seeing exactly, are you running into an error?
XfinityJustinM
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peacock
I am subscribed thru Xfinity. I had to update my box. Still unable to access Peacock. What am I paying for?
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