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Xfinity stream app updated on Samsung TV

The Xfinity stream app updated on Samsung tv and it changed the entire format. I can't see my favorite channels anymore. I have to scroll down starting from channel 2 to get to any of the channels I watch. Does anyone know how to get back to the original settings on a Samsung TV?

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I did already thank you

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Yard restoration

The Xfinity subcontractor recently dug up my yard, destroying my grass and flowers and leaving markings on the pavement. Please look up the order history for my address [Edited: "Personal Information"]. Tell me who to contact for this job. I need to open a formal property damage claim.

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There wasn't any linked accounts, I followed the first link instructions.

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Peacock account error

Hello, I am getting PPG_0017_5c1153b Whenever I try to link my xfinity and peacock account.

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What do you mean, 'my own router'? I paid for the one I got from you. So it is mine. I am not interested in your explanations. You didn't inform me before I signed up. I'm done with your company. How can I get the refund?

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Wifi password

I recently switched to prepaid plan. I can't change my wifi password. On app I am getting info that " WiFi credential settings are currently unavailable ​We cannot display your network name and password because your device does not support this feature." I also tried to do this on admin tool (10.0.0

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Who can I call tomorrow? My cell phone works and my infinity Internet and TV is working OK. I just need my Home Phone Working.

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Home Phone

I'm interested in home phone service but want to first hear others experience first.

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Recibo

Quiero agregar a mi pareja al recibo de pago

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@XfinitySean​ yes, we signed back up recently, as we were in the process of moving and the new place didn't have our old isp available.

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Peacock account error

Hello, I am getting PPG_0017_5c1153b Whenever I try to link my xfinity and peacock account.

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Thank you for meeting us here in our community about your Xfinity Mobile billing concerns, @user_4jf5g3. We're sorry to hear about the trouble, but we're happy for the opportunity to help turn things around for you. Please send us a Direct Message wi

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Cramming

Why do customer service representatives trick customers into getting new phone with trade in and not honor promotion or said credits you was supposed to receive until phone is paid off? Are phone employees not being taught properly or is this something xfinity is okay with?

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We appreciate you giving that a shot! Have you moved or made any changes to your services recently?

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Peacock account error

Hello, I am getting PPG_0017_5c1153b Whenever I try to link my xfinity and peacock account.

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Hate this new layout and smart resume isn’t working.

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App update

App on Samsung tv updated, new format, unable to locate a favorite channels tab. Other tv has old app and favorites are still showing

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Xfinity internet support

I need to talk to someone about an error on my bill. The AI assistant keeps sending me in circles and I cannot get anyone to help.

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Hello @Kharihuffman101, Thanks so much for taking a moment out of your day to leave a post on our community forum, and we would be happy to help. I will need to pull up your account to investigate this further. If you could send our team a direct mes

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Upgrade issue

I am trying to upgrade my BYOD iPhone line, but the system blocks me with a 'DPP line limit' error. The checkout only works if I pay in full. My online dashboard only shows 1 phone, but your system is registering 2 devices on this 1 active line. I need a Tier 2 technical agent to clear the ghost IME

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@XfinityDilary​ yes, it's telling me my xfinity account is already linked to a peacock account. But I only have one peacock account.

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Peacock account error

Hello, I am getting PPG_0017_5c1153b Whenever I try to link my xfinity and peacock account.

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Hey there, @dvdmbln, thanks for reaching out to Xfinity Forums regarding your Xfinity Rewards concerns. We are happy to help you with troubleshooting your account! What issues are you having with your rewards?

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Unable to get to my rewards page and cannot redeem any rewards.

Nuff said, every time I try to explore my membership benefits I get a blank page with 'A rendering error occurred: Cannot read properties of null (reading 'fields')' at the top of it. I wasn't able to claim 'Beetlejuice Beetlejuice' when it was part of the movie give away and its currently the 19th

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Hi there, @user_cjuyqy! You are at the right place for help with using the MyTeams by NBC Sports app and the NBC Sports website. This link shows the available areas we offer access to that, https://www.xfinity.com/support/articles/tv-everywhere-csn.

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Streaming

I’m having an issue with my TV subscription authentication through NBCUniversal. I can watch live programming through the NBC Sports app on my iPhone using my Xfinity TV provider login. However, when I try to authenticate through the NBC Sports app on my Vizio TV, the NBC app, or NBCSports.com, I re

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I had the 2 gig down 300 up plan. and I would often achieve speeds higher than the plan 2 gig. If you look at EUA End User Agreement for any of the internet providers there is normally a Claus they guarantee 80% of the advertised speed. So you are wi

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Subject: Xfinity 2.3 Gbps Plan – Consistently Slower Than Advertised Download Speeds

I'm currently subscribed to Xfinity's 2.3 Gbps internet service, advertised at approximately 2,278 Mbps download and 293 Mbps upload. While my upload speeds are consistently meeting or exceeding the advertised rate, my download speeds are regularly falling short. My equipment consists of a NETGEAR C

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