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When will road bore happen, been wait ING weeks
Need road bore to get service in Lockport il. Been waiting weeks
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Non-X1 Service
I am also having a very frustrating time trying to "redeem my free Peacock subscription"- I've been a Diamond member over 20 yrs, and clicking on the link doesn't work. I've tried to chat and call only to be stuck in a very inefficient chat, or to fo
I receive notices that my Platinum Membership qualifies for free Peacock Premium yet Xfinity will not let me activate.
As the title says above, I either get stuck in website loops that go nowhere, or it states I do not qualify even though Xfinity advertises to me that I do qualify. Can an Xfinity support rep help looking this? I tried both phone and online chat support and both instances were either dead ends or I w
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user_mv0eav Welcome to our community forum. Thank you for taking the time to bring the details of your concern to our attention. My team will stick with you here until you confirm the billing for the lost phone has been resolved and we have you up an
Paid for a phone never got a phone
I purchased and preordered a phone march 2nd. One time payment of 142.15 They added the phone line to my bill for monthly payment for 36 months of 37 plus 19.99 for insurance Delivery was supposed to be march 6th. Made it to the local UPS hub ware house. No move ment was told to wait until the 11th.
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Hey @user_3renjx! Thank you for reaching out about your streaming concerns. Do you receive an error when you are trying to stream outside of the home? When you are on the app are you using the Available out of home filter in the grid using the Filter
Atlanta Braves
I have access to channel 1254 on Comcast and can watch game live from home. However, I cannot DVR the game nor access the game when I am out of my home network. I have plenty of DVR space, have reset our connection, and have been able to access all other channels outside of my home network. I was on
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@user_iojzh9 Our team can definitely dive into the old account and provide some insight as well as finding a resolution. If you could please send me a DM with your first and last name along with your full-service address, we can get started. To sen
Was charged for service, for almost 2yrs, when not even in house!!
Between the period of Feb in 2022 until October of 2024 I was a customer of Xfinity/Comcast while living at [Edit: Personal Information] as the zipcode. I called on October 1st of 2024 to cancel the service with you guys, at 4:39pm, I was on the phone for 13mins. I got a new job and had to move to a
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Concern moved here to the E-mail help section.
Help with mail on Apple desktop [Edited]
I recently switched phone service from Verizon to Xfinity/Comcast with the assistance of Ms.Elizabeth [Edited: "Personal Information"]. My phone service is working and I was able to get my e-mail on my phone up and running. However, I don’t know how to get my email on my Apple desk top up and runnin
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Yes. I followed her instructions to send a direct message but never received a reply. Also, she suggested using a free Xfinity cable box to view this channel but I don’t have one.
Channel 1254 not enabled on my Comcast account in Atlanta
My Xfinity plan includes BravesVision channel 1254. However, when I tune to that channel I get a message “channel unavailable “. I called Comcast/Xfinity and the first representative confirmed I am authorized for the channel but she said since my equipment uses Cablecards that might be the issue. Sh
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user_hwx5qs, Hi there! Thanks for reaching out. I can completely understand why you’re upset as a video subscriber myself. Especially having a show cut out in the middle after being a long‑time customer. I know how frustrating that feels. When
So disappointing
If you’re having Xfinity for years and paying almost $300 a month mid show watching WXYZ Detroit Will Trent halfway through the show it just cut out and gave some message about not being able to negotiate with them because they want more money. You need to suck it up and pay it because you’re chargi
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@XfinityEva wrote; https://www.xfinity.com/support/articles/releasing-and-renewing-ip-address FYI. Doing that on a computer / device that is connected to a stand-alone router or a combo modem / router gateway device will only serve to renew / chan
local channels changed
I have Xfinity internet only, and I use Fubo and Peacock to stream my local broadcast channels. I live in Pittsburgh, PA, and have always received Pittsburgh-area local channels. Recently, all my streaming apps have started giving me West Virginia local channels instead of Pittsburgh, which means my
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Great! We do answer these in the order received, and we look forward to helping out!
Refund
I canceled my mobile service in February and no longer receive any bills. When I checked my bank transactions, I noticed I was charged a vague amount by Xfinity Mobile. I was confused about why you still charged me even though my contract with you had ended. Please issue a refund. Thank you.
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Absolutely unacceptable. Xfinity better wake up and make a deal or I will definitely find another service provider. And don't wait too long either. Once I leave I will not be coming back!
So disappointing
If you’re having Xfinity for years and paying almost $300 a month mid show watching WXYZ Detroit Will Trent halfway through the show it just cut out and gave some message about not being able to negotiate with them because they want more money. You need to suck it up and pay it because you’re chargi
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Concern moved here to the E-mail help section for assistance.
Why can't I get any mail in my Comcast account
No mail. Thus, I can not log into services I pay for
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@user_6whnbv, Hi there! Thanks for reaching out. I can understand the importance of receiving that refund. If you have a credit on your Xfinity account, a refund is typically issued once the account is closed or if there’s a qualifying credit b
XfinityGabriel
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Refund
I have a credit with Xfinity and need a refund
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