Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (476.2K)
@user_kgkuqn I was able to access my Comcast email online last month but have not been able to login this past week. It tells me 400 bad request. How can I fix this? Clear your cache and cookies. Sign out of your account. Close your browser. Then
Access online to Comcast email
I was able to access my Comcast email online last month but have not been able to login this past week. It tells me 400 bad request. How can I fix this?
Question
I can’t activate my streaming channels in my new home
It’s saying that my xumo box is outdated and can support
Question
•
Xfinity Stream Website
@user_zyvj57 Are you aware that when the Xfinity VPN is turned on, emails can’t be sent from the Comcast outgoing mail (SMTP) server, smtp.comcast.net, on an iPad? When I turn the VPN off, it works fine. Not sure if this just started with the
Sending Comcast Email
Are you aware that when the Xfinity VPN is turned on, emails can’t be sent from the Comcast outgoing mail (SMTP) server, smtp.comcast.net, on an iPad? When I turn the VPN off, it works fine. Not sure if this just started with the latest iOS update to 26.5 or not, as I just started using the VPN and
Question
Moved to Customer Service from Customer Compliments.
Official Complaint: Repetitive Billing Errors and Inability to Cancel Service due to System Glitch
I am writing to formally lodge a complaint regarding a persistent system error with my NOW Xfinity prepaid internet service that has resulted in overcharging and unresolvable account issues. I have been a customer for six months. Initially, the service was satisfactory. However, the experience becam
Question
Good evening achrysoulakis. You have reached the right team, and I will be happy to assist you further with stopping your seasonal service, and restoring your normal service. I can assure you we want to ensure your concern has been resolved. Pl
How to complain about Xfinity Customer Service?
I have seasonal plan. I am unable to start up internet for the season via the web site. First I try logging in with iOS Safari -- simply loops back to the 'enter your login id page. Okay, let's try Firefox on iOS -- after logging in and navigating to /seasonal, I'm greeted with error: unable to proc
Question
user_BullyDog4466 - Thank you for sharing your feedback—we truly appreciate you taking the time to let us know how you’re feeling. I’m really sorry that your experience left you feeling this way, as that’s never the impression
Apple TV StreamSaver subscription activation problem.
I have been unable to activate Apple TV. At xfinity.com/yoursubscriptions when I go to activate Apple TV it gives me an error message saying "Something unexpected happened. Please close this pop up and try again. If the problem persists, try again later." I have tried for several days still getting
Question
@user_g8pncv This is Lana's husband. I apologize and don't laugh at me, but what do you mean by webmail? Philip [Edited: "Personal Information"] No laughing here. Webmail is where you check your email using a web browser like Edge, Chrome, Firefo
Comcast emails
I am no longer receiving my Comcast emails. My husband has written several emails yesterday and today, the emails were sent from his iCloud email address but I have not received them in my inbox. Please help. Lana
Question
Thegreyhearted, have you tried clearing your cache and cookies history from your web browser settings and trying that step again?
Email Inbox
So I am trying to reach my email inbox to view my mail, the only problem is when trying to click on the link that says "check email" under the top right menu dropdown, or no matter what address I go to after I sign in it brings me to this page "https://www.xfinity.com/support/articles/account-email-
Question
@XfinityChelseaB Thanks so much for replying to my post. I just sent a message with my full name and address.
Xfinity keeps coming after me for a wrongful charge already resolved multiple times
I talked to an Xfinity chat agent on 9/24/2025 to cut off my internet service on 10/18/2025. They reassured me there would be no more charges after that date after I pay a prorated amount, which I did. In November, I got an email about an overdue bill, so I got on a call with Retention in December.
Question
@user_fgtgtc Is Xfinity in negotiations with nfl network if not I’m leaving Yes, they are.
Disappointment Over Loss of NFL Network & RedZone — Considering Leaving Xfinity
I’ve been a loyal customer of for years, largely because of access to NFL Network and RedZone. Losing those channels is extremely disappointing and makes me question the value of staying. This is a big part of why I’ve continued paying for your service, and without it, I’m seriously considering expl
Question
We just did this recently did this and you must be on the same generation billing plan. They made me upgrade to the current generation billing in order to port the number.
Porting Mobile Number from one Xfinity account to another Xfinity account
My mother-in-law has lived with us for several years. I had originally added a line to our Xfinity Mobile account and ported her number over. She recently moved out and we established Internet and TV through Xfinity at her apartment. She is receiving emails and offers regarding one free year of Xfin
Question
We just recently did this and you have to be on the same generation pricing plan to port numbers.
Porting Mobile Number from one Xfinity account to another Xfinity account
My mother-in-law has lived with us for several years. I had originally added a line to our Xfinity Mobile account and ported her number over. She recently moved out and we established Internet and TV through Xfinity at her apartment. She is receiving emails and offers regarding one free year of Xfin
Question
@XfinityFrank well almost I “HAD”a issue with my password and recovery & two step verification, I fixed that by getting lucky to have someone who took over my old phone number send me my password reset verification code. the only problem I
Email Inbox
So I am trying to reach my email inbox to view my mail, the only problem is when trying to click on the link that says "check email" under the top right menu dropdown, or no matter what address I go to after I sign in it brings me to this page "https://www.xfinity.com/support/articles/account-email-
Question
I agree. Been with Xfinity for 6 years. No more after today.
Customer Loyalty Retention is a JOKE
I have been tossed around like a rubber duck in the ocean. I went from rep to billing rep to Loyalty rep who literally listened to my story and then TRANSFERRED ME TO REPAIR. He dumped me like a hot potato because he didn't give a flying [Edit: Language]. Customer retention my [Edit: Language]. I'm
Question
Accepted Solution
How to complain about Xfinity Customer Service?
I have seasonal plan. I am unable to start up internet for the season via the web site. First I try logging in with iOS Safari -- simply loops back to the 'enter your login id page. Okay, let's try Firefox on iOS -- after logging in and navigating to /seasonal, I'm greeted with error: unable to proc
Question
•
Customer Service
user_bkll3x Thank you for your feedback, we really do appreciate it!
Customer Loyalty Retention is a JOKE
I have been tossed around like a rubber duck in the ocean. I went from rep to billing rep to Loyalty rep who literally listened to my story and then TRANSFERRED ME TO REPAIR. He dumped me like a hot potato because he didn't give a flying [Edit: Language]. Customer retention my [Edit: Language]. I'm
Question
Hey there dendy7329 👋 I appreciate you stopping by, and I definitely want to help get you back into your comcast.net email. Can you start by letting me know how you're trying to access it?
XfinitySeth
commented
18 hours ago
to the conversation:
0
0
Email
Can't access my comcast.net account.
Question