Xfinity Community Forum

Hello, @user_gcm2b1 thank you for reaching out over Xfinity Forums. You've contacted the right place as we do work with local technician and construction leadership teams, and I'd like to help with the line relocation request. I'll need to gather som

XfinityJustinC

commented

16 hours ago

to the conversation:

0

U

Comcast relocation for construction project

Good morning, I am preparing to start a commercial construction project in Towson Maryland and will need to relocate existing comcast lines prior to the start of the project. Is there a point of contact that I can contact regarding moving forward. thanks, Mike

Question

U

Comcast relocation for construction project

Good morning, I am preparing to start a commercial construction project in Towson Maryland and will need to relocate existing comcast lines prior to the start of the project. Is there a point of contact that I can contact regarding moving forward. thanks, Mike

Question

•

Customer Service

14

1

0

@user_bp2qjy Thanks for clarifying let's go ahead and take a deeper look at your account, to get started send me a direct message including your first and last name and complete service address Here's the detailed steps to direct messa

XfinityOrlandoM

replied

16 hours ago

to the conversation:

0

U

Management

I’m having much difficulty with my account Please advise regarding options

Question

U

There were deductions from my checking account on file that exceeded my services. My bank tried to recover some but then my amount due was inflated. One of the matters is Peacock is “included” in my agreement but I am consistently charged additional

user_bp2qjy

replied

17 hours ago

to the conversation:

0

U

Management

I’m having much difficulty with my account Please advise regarding options

Question

@user_bp2qjy You are correct we are part of our corporate residential team and we can assist you with any and all your needs. Since you've reached out to us on our public forum, A lot of information can be provided in the public, so we always ask tha

XfinityOrlandoM

replied

17 hours ago

to the conversation:

0

U

Management

I’m having much difficulty with my account Please advise regarding options

Question

Hi there, I hope your day is going well. Thank you so much for reaching out to us regarding the driver. I am sorry to hear about this. Please send us a direct chat message with your full name and complete service address to “Xfinity Support&rd

XfinityRoberto

commented

17 hours ago

to the conversation:

0

U

Reporting wreckless Xfinity vehicle driver for unsafe driving practices.

I would like to report an unsafe driver of one of your company vehicles, I have the incident details, what is the best contact address for reporting this incident to ensure this employee is reprimanded.? I can be reached at [Edited: "Personal Information"], my name is [Edited: "Personal Information"

Question

user_02854b Thank you for taking the time to reach out to us here on our Xfinity Forums. I'd be happy to check on the status of your ticket. Please send us a DM to Xfinity Support with your full name and address to get started. To send a direct

XfinityBillie

commented

17 hours ago

to the conversation:

0

U

Update on ticket

Can I get an update on [Edited: Personal Information]

Question

U

I read that this is my best chance of reaching someone that can help

user_bp2qjy

commented

17 hours ago

to the conversation:

0

1

U

Management

I’m having much difficulty with my account Please advise regarding options

Question

@user_bp2qjy Thanks for reaching out to us, we do apologize for any inconvenience you're having with your account. Could you please give us a little more details on the concerns you're having?

XfinityOrlandoM

commented

17 hours ago

to the conversation:

0

2

U

Management

I’m having much difficulty with my account Please advise regarding options

Question

U

Management

I’m having much difficulty with my account Please advise regarding options

Question

•

Sign-In and Account Management

9

2

0

U

@Xfinity Support Can I get an update on [Edited: Personal Information]

user_02854b

commented

17 hours ago

to the conversation:

0

U

Update on ticket

Can I get an update on [Edited: Personal Information]

Question

U

Update on ticket

Can I get an update on [Edited: Personal Information]

Question

•

Customer Service

8

2

0

U

Same as this thread: https://forums.xfinity.com/conversations/xfinity-stream-website/xfinity-stream-app-stuck-loading-on-samsung-frame/690042127092b85ec134bc44

user_dfiior

commented

17 hours ago

to the conversation:

0

U

why is the Xfinity steaming app so poor?

Endless frustrating problems with the Xfinity streaming app on a Samsung Smart TV. Multiple times, just end up locked on the purple screen with the three flashing dots. Have to perform multiple random combinations of reinstall, power-off, clear-cache to get back to a working state, took 22 minutes t

Question

U

It's really not the TV/WiFi issue, it's an issue with xfinity streaming, Xfinity needs to start fixing it.

user_dfiior

replied

17 hours ago

to the conversation:

0

Xfinity Stream App Stuck Loading on Samsung Frame

I've been using the Xfinity Stream app on my Samsung TV for a couple years without problems. The last couple days the Xfinity Stream app has been stuck in the "three dots" purple loading screen an the app never loads. I tried using the "reinstall" feature on the app thumbnail, but it still got stuck

Question

U

Reporting wreckless Xfinity vehicle driver for unsafe driving practices.

I would like to report an unsafe driver of one of your company vehicles, I have the incident details, what is the best contact address for reporting this incident to ensure this employee is reprimanded.? I can be reached at [Edited: "Personal Information"], my name is [Edited: "Personal Information"

Question

•

Customer Service

12

1

0

@user_qk6b68 Thanks for reaching out to us we do apologize for any inconvenience you're having using the Xfinity streaming app. You mentioned you have three Samsung TV's but the issue is mainly on one specific device, Have you ruled out all possibili

XfinityOrlandoM

replied

17 hours ago

to the conversation:

0

Xfinity Stream App Stuck Loading on Samsung Frame

I've been using the Xfinity Stream app on my Samsung TV for a couple years without problems. The last couple days the Xfinity Stream app has been stuck in the "three dots" purple loading screen an the app never loads. I tried using the "reinstall" feature on the app thumbnail, but it still got stuck

Question

user_774669, Thank you for sharing your issue with us. I think it would be a good idea to take a look at your internet service to see if that is the cause of the problem. When you have a little time to run through some troubleshooting steps, please s

XfinityAngie

replied

18 hours ago

to the conversation:

0

U

Xfinity Mobile one bar issue

Hi, I recently activated an eSIM with Xfinity Mobile on my iPhone 14 Pro Max, and ever since, I haven’t had any signal bars at home. However, when I travel to nearby cities like Ann Arbor, I get full 5G+ service and a blazing-fast internet connection. At home, I typically see only one bar. Calls fre

Question

U

Switch accounts

I have 2 accounts and want to switch from one to another as my recorded shows are on one but not both.

Question

•

Xfinity Stream App

6

0

Error message from Iphone 14 will not allow Comcast email to load on wifi

There are tons of posts in here regarding Iphone issues with Comcast email but as somewhat computer literate I have tried all fixes to no avail. When I am at home and using Comcast they emails load no problem on the iPhone. It is when I am aware from home and using the wifi I get a message stating t

Question

•

Email

11

0

U

Email

My comcast email is slow or doesn’t load at all

Question

•

Email

11

1

0