Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (467K)
Hello @user_2u61qk, Beginning May 1, partial credits will start being applied for customers in affected areas who have the Broadcast TV Fee listed on their statements. Please keep an eye on your upcoming billing statements that generate after May 1,
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
ballgeier Thanks for letting us know. I can understand not being comfortable providing your bank account information to enroll in automatic payments. You can find additional payment options at the following link https://www.xfinity.com/support/articl
Unable to add new bank account through app
I have been trying to add a new bank account for auto payments through the app and I keep getting a message saying "We are unable to process your payment, please call.." I DO NOT want to use Plaid and saw that if you set it up through the app it will allow you to use an account number and routing nu
Question
I would like to leave a review for Ashley at the Cherry hill store
Couldn’t access my email, the 800 number told me there was email nationwide. Ashley took the time and with considerable effort found the issue and resolved the problem. What an asset she must be to the company and the community it serves.
Question
•
Customer Service
Sorry XfinityBrianH, You must have been responding at the same time I was!
Unable to add new bank account through app
I have been trying to add a new bank account for auto payments through the app and I keep getting a message saying "We are unable to process your payment, please call.." I DO NOT want to use Plaid and saw that if you set it up through the app it will allow you to use an account number and routing nu
Question
XfinityJon, I checked again today and it still didn't work. I even tried what others said to try which was try through a different browser. I was able to select "Manual Entry" of routing and Account numbers, however, when I clicked Save, I got the m
Unable to add new bank account through app
I have been trying to add a new bank account for auto payments through the app and I keep getting a message saying "We are unable to process your payment, please call.." I DO NOT want to use Plaid and saw that if you set it up through the app it will allow you to use an account number and routing nu
Question
user_5bfwkz Good to hear you found a solution, and thanks for sharing it here as well for others to see if they run into a similar situation. Feel free to reach out again anytime if you have any other questions or concerns we can assist with! &
select emails to forward
Is it possible to forward just emails automatically? I'd like to auto-forward auto-pay emails to my wife (but keep a copy in my own inbox)
Question
I found the solution: Microsoft elimiated "rules" in the new version of Outlook for Mac (?!?). Reverted to "classic" Outlook for Mac and the Rules work. Thanks for the input, everyone!
select emails to forward
Is it possible to forward just emails automatically? I'd like to auto-forward auto-pay emails to my wife (but keep a copy in my own inbox)
Question
user_lg5j7d My team is here to help! Did you sign up for streaming through our residential Xfinity service or our NOW service? Which subscription are you having trouble activating? What error do you see when you try to activate?
Hulu/disney bundle activation problem
I can’t seem to activate account for Disney and Hulu without having to pay even though it says included as a bundle. I already activated peacock which was simple, wish I could say the same for the Disney and Hulu. I have already tried every step xfinity offered and still nothing .
Question
I am having the same issue, no one I spoke to seems to know how to help me fix this.
Hulu/disney bundle activation problem
I can’t seem to activate account for Disney and Hulu without having to pay even though it says included as a bundle. I already activated peacock which was simple, wish I could say the same for the Disney and Hulu. I have already tried every step xfinity offered and still nothing .
Question
user_stp03r Comcast pays programmers to bring customers the entertainment, information, and sports they want. Comcast works to negotiate fair terms in order to ensure the greatest value for customers, given all the ways content can be accessed today.
Missing channels
When is NBC/KSHB going to return to my lineup along with 38 the spot??? I am paying for these ya know...
Question
Hello @user_vfmr5b, Did you still need assistance? Were you able to follow the steps provided by @Again?
Help with IMAP while in S Africa
I’m trying to get my email and I get “password incorrect for IMAP. I put in my Comcast password, which I just changed and it keeps saying the same thing. I can reply with either cancel or OK. Typing in my new Comcast password and then hitting OK does nothing but bring up the error again.
Question
user_4t75wq Thank you for taking time out of your day to let us know about your awesome experience with Ashley at the Cherry Hill location! I'd like to get more information so I can forward your kind words :). Please send a direct message to Xf
XfinityEmilyB
commented
8 hours ago
to the conversation:
0
0
I would like to leave a review for Ashley at the Cherry hill store
Couldn’t access my email, the 800 number told me there was email nationwide. Ashley took the time and with considerable effort found the issue and resolved the problem. What an asset she must be to the company and the community it serves.
Question