Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (550.8K)
I think my question was answered. Xfinity, A redo is all we need - no intervention. We were very happy Xfinity Stream users! Please make us happy again!
Mobile stream app update
Xfinity Stream iPhone Update Removed Scheduled and Recently Deleted Recordings I recently updated the Xfinity Stream app on my iPhone, and the new layout has eliminated two very important DVR management features: The ability to view Scheduled Recordings. The ability to access Recently Deleted record
Question
Community Best Answer
New App is AWFUL
Lost favorites, too much upselling of videos, login is complicated and different. Fast Forward is horrible and too short. might cancel.
Question
•
Xfinity Stream Website
@XfinityChristy this comment ‘ We know that having to scroll through the full channel guide isn’t a great experience, especially if you’ve already taken the time to set up your favorites‘ xfinity knew it was going to provide a NOT great experience
iOS stream app update is TERRIBLE
Just downloaded the latest iOS Stream app and they have destroyed everything that was good about the app. Full schedules NOT available. No way to show Favorites. Terrible interface for Library with no way to show saved and scheduled anymore. Bring back the old app NOW!!!
Question
@XfinityThomasA doing it now.
Accepted promo phone monthly $$, but inputted wrong by support - now charged full rate
Support sold me on a $400/device promo last November and I upgrade 2 devices for the kids as they had really old ones. Doing a chat with support just now, the support that "helped" me added both phones at the standard rate! - I was offered a $30 credit - denied that. I unfortunately havent looked at
Question
I have an Apple phone. Is that the problem?
Mobile stream app update
Xfinity Stream iPhone Update Removed Scheduled and Recently Deleted Recordings I recently updated the Xfinity Stream app on my iPhone, and the new layout has eliminated two very important DVR management features: The ability to view Scheduled Recordings. The ability to access Recently Deleted record
Question
@XfinityChristy actually favorites are not available on mobile app, totally gone. So when are all these issues going to be corrected? I’ve spent a couple hours in a loop with trying Help/support. Shocked that none of the support reps knew there was
iOS stream app update is TERRIBLE
Just downloaded the latest iOS Stream app and they have destroyed everything that was good about the app. Full schedules NOT available. No way to show Favorites. Terrible interface for Library with no way to show saved and scheduled anymore. Bring back the old app NOW!!!
Question
How to Forward and reverse through programs by using ear phone and Apple car play prompts
I have not been able yo use forward and reverse buttons on recorded programs!
Question
•
Xfinity Stream Website
@gary777 Like they are working on the Firefox tab issues?
iOS stream app update is TERRIBLE
Just downloaded the latest iOS Stream app and they have destroyed everything that was good about the app. Full schedules NOT available. No way to show Favorites. Terrible interface for Library with no way to show saved and scheduled anymore. Bring back the old app NOW!!!
Question
Yes there are. And when I record them, they are in a group to open to decide which day’s show to watch. I don’t understand it either. It’s a problem. Someone needs to look at it and figure it out.
Setting series recordings on Live TV shows
This is new as far as I know. For example, I want to record the Pat Mcafee show on ESPN at 12-2 EST for the series ie every day at that time. The show stopped recording everyday as usual. All of a sudden the show is labeled as “Live” instead of “New” or “Repeat”. I can’t give a date when this happen
Question
Upgrade solicitation leads to loss of service
I have a TV that works perfectly fine. I have Xfinity cale television service as well. A few weeks ago I received an email from Xfinity asking if I would like to upgrade my TV box. So I said sure let's do that. After having attempted to install the boxex to my tvs and then having their technicians c
Question
•
Getting Started
I agree 100% with your posting. Comcast (Xfinity) has by far the worst customer service of any company Ive dealt with over my lifetime.
Streaming Service is AWFUL since update!
The streaming service is AWFUL since this last update! Who ever decided to make these changes to the streaming services, needs to be evaluated! Lost favorite lists, lost past recordings, the view is terrible, the service is EVEN WORSE than before! Every 3 minutes it times out and says there are tech
Question
user_jis0fb Thank you so much for stopping in with your Feedback on the new update to the Xfinity Stream app. With the new Xfinity Stream TV experience, the option to filter the Live TV guide by Favorite Channels is currently unavailable. Favorites a
New Xfinity Stream App Format
Can you please go back to the old format for the Stream App on IPhone. Favorites have been taken away. You can no longer see your scheduled recording shows. You can’t pick up where you left off on shows. I have read so many other people with the same complaint.
Question
What would make Xfinity think that removing favorites and requiring scrolling through a list of hundreds of channels to watch tv would be a good experience for customers? Sounds like an AI generated update. I agree with many others and will begin lo
Favorite Channel Functionality Gone after Updating Streaming app on smartTV
There doesn't seem to be the ability to save and/or view favorite channels anymore. I don't want to have to favorite shows or sports teams. I liked my list of favorite channels.
Question
Xfinity Stream app removed favorites?
Ridiculous. Why would they remove something that’s actually useful?
Question
•
Xfinity Stream Website
Thanks for taking the time to post on our Xfinity Community Forums page, @user_3pnrla. While there is not a way to revert to a previous version of the Xfinity Stream app. I'd love to look into it further to help where we can and get that feedback su
Xfinity stream spp
Is there a way to install a previous version of the Xfinity Stream app on a Samsung tv? The November 2026 update is not user friendly and makes me consider canceling my service.
Question
Why is my profile not available in the updated version of Xfinity Streaming. All I can access is Household, Kids and Teens. I had my own profile but it's gone. Why am I not even able to delete saved programs after viewing them. Help???
Streaming Service is AWFUL since update!
The streaming service is AWFUL since this last update! Who ever decided to make these changes to the streaming services, needs to be evaluated! Lost favorite lists, lost past recordings, the view is terrible, the service is EVEN WORSE than before! Every 3 minutes it times out and says there are tech
Question
We are looking to get rid of Xfinity after this update. NOT USER FRIENDLY at all and feel like we are getting short changed with all the options
App update
App on Samsung tv updated, new format, unable to locate a favorite channels tab. Other tv has old app and favorites are still showing
Question

Community Best Answer
Even posting complaints is ridiculously difficult..
Habanaero_es_caliente
commented
10 hours ago
to the conversation:
0
0
New App is AWFUL
Lost favorites, too much upselling of videos, login is complicated and different. Fast Forward is horrible and too short. might cancel.
Question