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@OldeFatGuy Geez you can be so frustrating sometimes. I can't get to my email. I sign in, I can go to my voice mail, but whenever I try to go to my email, it spits me out to a sign in page. Every. Single. Time. I have clea
CANNOT GET MY EMAIL
Geez you can be so frustrating sometimes. I can't get to my email. I sign in, I can go to my voice mail, but whenever I try to go to my email, it spits me out to a sign in page. Every. Single. Time. I have cleared my cache so don't come back with that standard response. I have tried multiple times.
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@zfastss I'm having the same exact issue. Except for me it shows HBO Max is are already active, but Hulu/Disney+ have the same "Activate" problem you are having. Pretty sure the bundle is for all three, so I don't know why the HBO Max
Bundle Activation Isn’t working for Disney plus and Hulu
I can’t seem to activate account for Disney and Hulu without having to pay even though it says included as a bundle. I already activated peacock which was simple, wish I could say the same for the Disney and Hulu. I have already tried every step xfinity offered and still nothing .
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We have been customers for almost 50 and you only care about your billions and over charging. Taking away channels , especially ABC. We are looking elsewhere for TV service.
Getting ABC back on Xfinity
Please get ABC back on my Xfinity Harford county. I have been a loyal customer for over 30 years. Please get ABC back. Thanks [Edited: All Caps]
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I have sent to the listed contact, this is currently still open.
Unresolved Equipment Return & Collection Issue - Formal Complaints
We have been trying to resolve an equipment return issue since 2023. The equipment was returned, and we were told multiple times that everything was resolved. Despite that, we’re still receiving billing notices and are now being contacted by a collection agency for a balance that isn’t valid. We’ve
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Hello @wesleyy, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. We will need to pull up your account to go over promotions. If you could send our team a direct message with your
Contract Discounts Expired
My 12 month contract discount has expired. Need to updated my plan yet again. Which will get me a better deal -- visit an Xfinity Store by Comcast OR Direct Message?
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If you don't like the Yahoo mail interface you can always use a third party email app - no ads. Depending on your browser, there may be an extension for blocking ads in yahoo mail.
Anyway to get my old Xfinity/Comcast email accounts back after yahoo conversion?
iPhone user here. I did the suggested conversion about 2 months ago, with the understanding that I would lose access if I didn't. When I did the conversion I had to create two new accounts in my iphone, and the old ones since they did not connect kept giving me errors so I deleted them. About a week
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Contract Discounts Expired
My 12 month contract discount has expired. Need to updated my plan yet again. Which will get me a better deal -- visit an Xfinity Store by Comcast OR Direct Message?
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Customer Service
Thank you very much for reaching out here, and with that feedback. I am very glad to hear you were able to get all those question and concerns handled. I will be happy to share the feeback about your interaction with that agent from our end. Was that
To do a survey of customer service
Want to do survey of a member of your customer service agent
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Added a landline without authorization
I recently moved last month and I needed internet for my new home. I order what I thought was just the internet and went to pick up the gateway at the store. A couple of days later a representative from Xfinity called me about some Mobile line. He mentioned that my bill would be $94 and I verbally s
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Plan
user_yznvyi We can help you with getting your camera's connected. Please use this link https://www.xfinity.com/support/articles/change-wifi-mode-admin-tool-xfinity-xfi as it will go over on how to change your Wi-Fi channels.
Enable dual band Wi-Fi camera
I need help getting my camera to connect to my Wi-Fi network and creating two bands. Please help!
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I want to compliment Kanchan for excellent customer service. All of my questions and concerns were answered promptly and efficiently. We are now a Xfinity household and Kanchan played a major part of it. Sincerely, Kathy
To do a survey of customer service
Want to do survey of a member of your customer service agent
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@user_scsfq9 Thank you for connecting with us about your billing and service concerns. We're happy to assist. Please find the best board to author your question or concern, and post your question publicly. This will open a ticket in our system for us
Page for ASK TOM KARINSHAK
I've searched everywhere, I've failed completely with the infinitely unhelpful "Ask Xinity Assistant", to locate a page on the Xfinity website that allows you to send a message directly to the Office of Tom Karinshak. Where is it, or what happened to it? I was able to accomplish it last February (mi
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No, we would like this issue rectified sufficiently.
XER10 - Enable Bridge Mode
I was recently upgraded to a new modem/router combo (XER10) from the XB7-T. I am a power user and use a MINISFORUM MS-01 to do all of my network's routing, The XB7-T allowed me to use bridge mode and let my router handle all of the routing throughout the house. With this new XER10, I don't even have
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Hello @user_8mnjty and thank you for posting on our Xfinity Community forums. We're here to help. 😀If there is misplaced equipment belonging to Xfinity, we would need additional details in order to assist you with your concern. So w
URGENT: Non-Compliant Utility/Communications Box Requiring Relocation per Seattle City Light - Affects Multiple Units
Seattle City Light has issued a non-compliance notice requiring the relocation of a utility/communications box that was installed after the initial new build inspection. The box is currently obstructing the workspace needed for the property’s electrical service connection. If this issue is not resol
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I'm sueinjh cause I was cohurst to pay money all I had left them telling me that as soon as I pay the 60 dollars my services would be restored and it was all one big lie as soon as she found out i payed the 60 she sent me to another department the ho
Page for ASK TOM KARINSHAK
I've searched everywhere, I've failed completely with the infinitely unhelpful "Ask Xinity Assistant", to locate a page on the Xfinity website that allows you to send a message directly to the Office of Tom Karinshak. Where is it, or what happened to it? I was able to accomplish it last February (mi
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@user_j8nn9i For a few days now I have been trying to change my email passwords. Whenever I believe that I am getting there I get a message that this cannot be done. I have been repeatedly getting emails from mailerdaemon. The sup
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I keep getting the run around with support,
For a few days now I have been trying to change my email passwords. Whenever I believe that I am getting there I get a message that this cannot be done. I have been repeatedly getting emails from mailerdaemon. The support system is a big waste. Please help! [Edited: "Personal Information"]
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