Official

Accepted

Unanswered

Advanced Filters

Search Results (444.2K)

Most Recent
Selected Most Recent

i am so tired of not being able to connect to my email

 to the conversation: 

0

1

Comcast.net email

How do I access my comcast.net email

Question

@user_dbdb89 I have been switched (without any notice or my approval) from comcast to yahoo. I am unable to switch over or open my emails.  I can not contact "anyone" to resolve this issue.  I must "speak" with someone......thank you!&nb

 commented 

13 hours ago

 to the conversation: 

0

0

customer service

I have been switched (without any notice or my approval) from comcast to yahoo. I am unable to switch over or open my emails. I can not contact "anyone" to resolve this issue. I must "speak" with someone......thank you! How can I get a "person" on the phone......lines are always "busy".

Question

Hi @user_hjq9p6, thanks for reaching out on our Xfinity Forums, I'd like to do everything we can to help! Please send a direct message including your full name and service address, and we can get started anytime.   How to Send Us a Direct Messag

 to the conversation: 

0

0

Peacock premium

I have the platinum membership, but unable to access Peacock Premium from my membership page which should be a membership benefit. Could someone help on it please?

Question

Password

I have had an comcast.net email for over 30 years. For some reason I'm locked out. Please help

Question

7

1

0

Peacock premium

I have the platinum membership, but unable to access Peacock Premium from my membership page which should be a membership benefit. Could someone help on it please?

Question

5

1

0

My Email

Why can’t I get my emails

Question

15

1

0

Yes, but no invite and my trash/ deleted folder is empty. Isn’t there a link that we can use? To manually sign in if I missed the invite?

 to the conversation: 

0

Email migration

What if I misunderstood what the email migration was and missed the invite? How do I get it back?

Question

@caschwendiman Has email forwarding changed?  I have it set up and I know it used to work.  But recently I noticed that emails might not be getting forwarded.  So I sent myself an email and it was NOT forwarded to the email I had set

 commented 

13 hours ago

 to the conversation: 

0

0

email forwarding

Has email forwarding changed? I have it set up and I know it used to work. But recently I noticed that emails might not be getting forwarded. So I sent myself an email and it was NOT forwarded to the email I had set up. I just now turned off email forwarding and then set it up again and typed the fo

Question

Xfinity streaming last channel problem

I access Xfinity streaming on four Hisense TV's using Roku Ultra devices. Starting today on all the TV's, the Last Channel function shows the list of recently accessed channels with the current channel (leftmost in the list) highlighted. This requires me to navigate the list every time to choose the

Question

3

0

0

@dlj9999​ Well gee thanks😡. I wish Xfinity had said this in September 2025 when you were pushing people to yahoo.  I'm keeping my mother's email in comcast.  I, on the other hand, need to get off yahoo. The pause in migration to Yahoo!

 to the conversation: 

0

Will comcast force us to transition to yahoo email?

I transitioned one of my family's comcast email accounts to yahoo and , after much needless pain , got it to work. Sort of. Between ads, what appears to be messages in a text box on the yahoo webmail page from a reputed phishing site , and MOST IMPORTANTLY an aggressive spam filter that CANNOT BE SH

Question

Service issues call And they get worse

Too many Xfinity assistant sessions to count, 90+ min calls and mult live chats. My service issues get worse the deeper I go. I think I have a simple they refuse to acknowledge and can’t fix. Why am I paying for full cable?! I must be the crazy one. Can anyone tell me the secret to get to a true sup

Question

5

0

0

@user_m96s12 If you use a third party email app when you get one of those kinds of emails, check in webmail and if that particular email doesn't have the verified logo by it then you'll know that it's spam or phishing. This is what the icon looks

 commented 

13 hours ago

 to the conversation: 

0

0

Comcast email moving to Yahoo?

I've gotten several emails (from Comcast.com) regarding closure of Comcast email if I don't confirm I accept the new Terms of Service. I suspect spam.

Question

port forwarding disappears everyday

Every single day my port forwarding drop. I have spend hours on the line with customer service who assures me it wont. BUT IT STILL does everyday. My device has a static ip. Port open is 32400. Advanced Security is on. I put the rule in the app every single day. It drops every single day.

Question

4

0

0

Pras06, Thank you for reaching out and creating a new post. I understand your upload speeds have not reached the full 35 Mbps included in your plan. Any performance issues with download speeds, or is it mainly uploads that aren't reaching the to

 to the conversation: 

0

4

Upload speed is half of what is specified in the plan

Hi, I have the Superfast Plan of 800 down and 35 up, and I have never got the upload speed to what was specified, the max I hit is half of that, around 16 to 17. I have Arris S33 surfboard DOCSIS 3.1, I'm not looking for a next gen speed as my plan limits my upload to 35, and I read the specs that A

Question

How to activate a mobile line without an SSN

Hello Xfinity Support, I’m currently paying $50/month for my internet plan, and it includes one mobile line. I’d like to add a mobile line, but I’m in the U.S. on a J-2 visa and I do not have an SSN yet. Is there any way to add an additional mobile line without an SSN? If so, could you please let me

Question

2

0

0

It's fixed   Thanks 

 to the conversation: 

Emails

Not receiving them since last Wednesday

Question

@user_czzpjn I'd like you to send us a direct message with your full name and service address so we can take a closer look at your services for you.  I truly appreciate you answering my questions and clarifying things for us, and we're going to

 to the conversation: 

0

AppleTv Activation

When I tried to activate my streamsaver subscriptions through the streaming subscriptions page I click the activate button, it loads for a few seconds, and ends with "Something unexpected happened". I tried multiple times on a computer and phone. Deleted browsing data and retried. Still with the sam

Question

forum icon

New to the Community?

Start Here