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Thank you for reaching out via our Xfinity Community forum to express your concerns. We'd be happy to assist. Based on the information you provided you've already done a bit of troubleshooting on your own.An additional step you can try is
Xfinity streaming not working on one of my fire TV’s but other streaming works fine
All streaming work fone Xfinity is stuck in every channel sometime a channel works but when I change the channel, it stops again…. Shows the three dots in the middle of the screen like it’s thinking I’ve unplugged for 10 seconds, 60 seconds, overnight I’ve uninstalled the app, erased cache, reset tv
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Hello @user_neb6mh, Thanks so much for taking a moment out of your day to leave a post on our community forum and we would be happy to help. If you could send our team a direct message with your full name, the name listed on the account (if different
Service times
Home internet went down on a Tuesday mornings. Next available time for a tech to come out and look at the issues isn’t till the following Wednesday. 8 days of no internet and having to rely on my phones mobile hot spot. This is unacceptable time to have something fixed.
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I forgot to claim my prepaid card
I forgot to claim my prepaid card just tried to redeem with code and it says it expired plz help
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Customer Service
Service times
Home internet went down on a Tuesday mornings. Next available time for a tech to come out and look at the issues isn’t till the following Wednesday. 8 days of no internet and having to rely on my phones mobile hot spot. This is unacceptable time to have something fixed.
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Customer Service
I think we are all in NE FL. Exactly the same here.
My scheduled recordings are missing
Is there another scheduled recordings outage? All of mine are missing.
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I am located in Northeast Florida and having the same problem. I've tried several things including pulling the plug, a DVR Sync, a System Refresh, etc. Nothing has helped. I don't know if it's related, but Wednesday evening I received a notifi
My scheduled recordings are missing
Is there another scheduled recordings outage? All of mine are missing.
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internet slow down and stoppage
I'm experiencing internet slow down and stoppages after slow down work was done yesterday. There were no problems until you tried to fix something that was working fine.
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Your Home Network
Comcast is aware there is an issue with DVR recordings, they are working on it, and the issue should be resolved by tomorrow.
Dvr not recording. Shows nothing scheduled and on grid has half circle
Dvr not recording and on grid shows red circle
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I'm in the same area and wanted to add that I am experiencing the same issue. I first noticed it last night Saturday March 13. Currently seeing about a 30ms increase in latency to Virginia and European servers. Normally I would ping 40-50ms to the ea
Regional Routing Fault: MN/WI traffic detouring through Denver/San Jose (ibone bypass)
Issue Summary: I am located in the Roseville, MN / Wisconsin node. I am experiencing a "tromboning" routing issue where traffic destined for the East Coast (Chicago/DC) is being sent to Denver and San Jose before returning East, adding 60ms of unnecessary latency. Proof of Local Low Latency (Chicago
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I’m having a similar issue that just started 3/12/26
Dvr not recording. Shows nothing scheduled and on grid has half circle
Dvr not recording and on grid shows red circle
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I’ve had same issue all day. Any fix?
user_ejrpbb
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Create your own Multiview error
When I try to use this feature I get the following... Something went wrong. Please try again later. Error-Playback Multiview itself seems to work but create your own fails every time. In the past, when I had problems with Multiview, I would restart my box and it would then work. That in itself was a
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