Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
Search Results (464.7K)
I’m getting the imap pop up on my apple phone. I haven’t changed by password but asks for password and when I put it in it’s saying the password is incorrect. I’ve read what others were asked to do. I’ve removed the comcast from my mail app on my iPh
why does the IMAP account password pop up each time after I have already updated my email
Last night when I opened my email a box popped up for me to log in to IMap account. I don't even know what that means. I called comcast today and a technician helped me but my email is not right and the box is still popping up. WHAT IS THIS
Question
I literally just got a text with a code from Xfinity, followed by a voicemail from Dave requesting a callback. The recording mentioned that I might have been trying to access My Queue and that the line might have disconnected. I never requested assis
Phishing Scam Suspicious Calls and Texts
I am receiving multiple calls a day from what appears to be a legitimate Xfinity number (888 266 2278), but they never leave me a voicemail. I also receive multiple text messages a day from a 266278 number: Example one - Your Xfinity account has a past due balance. Please pay your balance now to avo
Question
this effects FOX channel KSTUD 13 here in Salt Lake City. this whole thing is nothing but greed on both sides. Please bring it back...
E. W. Scripps Programming Agreement Expired
E. W. Scripps cable network programming is currently unavailable as our agreement with E. W. Scripps has expired. Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made and they haven’t been accepted. Comcast is working toward bringin
Articles
Bring back ABC that I pay for.
Bring back ABC! I pay for it. I want to watch the NBA Playoffs. Your business matters are not my problem.
Question
•
Channels and Programming
autopay
I SIGNED UP FOR AUTOPAY TWICE. Both times, I received emails stating that my bill hadn't been paid and services would be terminated.
Question
•
Plan
Thanks for pointing that out, @user_abmafk. That was not clear to me on your posting that the landline to be ported was also with XFINITY. If you have not yet heard back from the supervisor, we can check it out. Please send a direct message to u
More than 9 hours with customer service- still not resolved
I have been trying since February to get a former land line ported to the new Xfinity mobile phone you sent me. I the past 10 days I have spent almost 9 1/2 hours- NOT A TYPO - trying to get the cellphone operational with the landline number. Every time I call it is 60-90 minutes, that person has to
Question
Thank you for the follow-up. Yes, the browser-based access always works during these "third-party" syncing interruptions.
IMAP Password on 3rd Party Apps
IMAP PASSWORD NOT SYNCING is a repeated issue for Xfinity. The current one is dragging on for 2 straight days. I am unable to receive Comcast’s emails on neither Apple Mail or Outlook. Turning the iPhone off and on no longer fixes the issue.
Question
Problem
I'm not getting any Scripts network programs at all. It's been 2 weeks
Question
•
Channels and Programming
Well, I am running into the same thing...finally broke down and called Xfinity...an hour later, I get to pay for faster internet (they say that the 500/MB service will do the trick over the 400/MB service...(That was the best laugh I have had in a wh
Paramount+ freezes then tells me to try again later
Paramount+ runs for a bit and tries to buffer, then freezes and tells me to try again later. Any suggestions to try resetting my modem as a fix are [Edited: "Language"] as I get Paramount+, like so many others, via the X1 cable box... those 2 devices aren't connected. Cable comes in, goes to a split
Question
Good afternoon user_i1fw5w. I would be happy to assist you further. I do just have a few questions to better understand. How are you accessing your emails? Are you going directly to xfinity.com? Or are you using another application like Outlook, Mail
Can't Find Emails [Edited]
I can't find my emails for my account. [Edited Subject to remove personal information - email address]
Question
It has always been an Xfinity landline.
More than 9 hours with customer service- still not resolved
I have been trying since February to get a former land line ported to the new Xfinity mobile phone you sent me. I the past 10 days I have spent almost 9 1/2 hours- NOT A TYPO - trying to get the cellphone operational with the landline number. Every time I call it is 60-90 minutes, that person has to
Question
user_y8svc6 Traditionally even with the transition to a new hosting platform for the email, the domain is still the same, which is the name after the @and before, that is what the filters are detecting on a base level when relaying that information.
Whitelist A Domain
Hello, Any emails from our HOA is going into the spam folder. I have added their email address to my address book. I have selected "not spam " multiple times and the emails are still going into the spam folder. I need for Xfinity to whitelist the following domain @ascenthoa.com
Question
I have spoke to 5 reps and none of them seem to have any understanding. All I get is there is nothing we can do. My question is if I go online while my service is on and try to get an alternate pay date, it’s acknowledged and I am told my serv
Payment Arrangement Issue
I have been with XFINITY for over a year and have nothing but problems. They do not honor their payment arrangements that their system sets up and then when you try to explain it to them they tell you there is nothing they can do even though their system clearly states payment arrangement and my acc
Question
user_rw4phl No, you cannot access Peacock if you are only using a TV box without Comcast Internet. To use the Peacock app, you need to have Xfinity Internet services. If you do not have Xfinity Internet, you can only watch Peacock on a computer, mobi
XfinityPeterH
commented
8 hours ago
to the conversation:
0
0
Xfinity network
I have a Xfinity coax cable box connection. I have a smart tv which I can connect to the internet via a 3rd party provider. Because I don’t use Xfinity for internet, I can’t use services like Peacock which is part of my Xfinity subscription. I get a message that I don’t have internet connection. Is
Question