Official

Accepted

Unanswered

Advanced Filters

Search Results (443K)

Most Recent
Selected Most Recent

LRod0320 We can certainly help get your wifes name added to the billing statements for you, and it normally takes 1-2 billing cycles to apply depending where you are in the current billing cycle when you get her added. When you're ready to have her a

 to the conversation: 

0

0

Adding spouse to bill

Hello I’m wondering how I can add my wife to my bill for proof of address purposes. I have already added her to the account so she has the power to make payments and contact for troubleshooting purposes. Just need to know how I can add her name to the bill. Also how long does it take to show up.

Question

I am wondering about why my negative review regarding a “”free gift” of 2 free smartwatches watches that in actuality was charged over $100.00 even though seconds before was “promised” that rep had cancelled order and I would not be charged. 

 commented 

8 hours ago

 to the conversation: 

0

0

"free Apple" Watches scam

I purchased a new phone in October of 2024. I was offered 2 "free" Apple Watches. I told the salesman that I did not want them if there was any cost involved. He told me that there would not be. I believed him and took the watches. (He was also a new employee). We do auto pay and have not checked mo

Question

Poor Service Continued

It must truly be an embarrassment to be a web designer for Xfinity. An internet provider with a terrible website. Who would have imagined the logic. T-Mobile, ATT and soon others will be the fall of xfinity.

Question

11

2

0

Looking for my negative review 2058 on two free smartwatches as gift for twelve years being a customer

 commented 

9 hours ago

 to the conversation: 

0

0

Negative Xfinity reviews written on Friday febuary 2026

Review about 2 free smartwatches as a gift for being a customer for 12 years

Question

This response and time here was ill effective and a continued waste of my time

 to the conversation: 

0

Hole & wires left hanging out of my home for months and technician no showed and countless hours wasted w/customer service

Service is always going out in my area. Back in October i was told they were updating our Service and this update needed to be done or see rvice would get worse, it was fiber cable lines. I was one of the first houses being done. The technician drilled a hole through my wall from the outside in and

Question

Negative Xfinity reviews written on Friday febuary 2026

Review about 2 free smartwatches as a gift for being a customer for 12 years

Question

4

2

0

Can’t connect to Xfinity home

I can’t set home alarm from my iPhone, connection is erratic. Won’t connect, unreliable

Question

2

0

0

Email

I can't sign into my email. It just won't open. Please check into this as this is my only email. Thank you.

Question

7

1

0

I just received the remote siren. Can you tell me how to connect it to the system?

 to the conversation: 

0

Remote siren for Xfinity Home

I have an XH Touch Screen panel for Xfinity Home and want to add an additional indoor wireless siren for better upstairs coverage. What model is compatible?

Question

Spoofed Call from Xfinity

Received a “call back” from Xfinity on 02.27.26. The callers voice was somewhat disguised. I think they did something either with, or to my phone. They were trying to figure out how I could order an Apple watch for 300 off and even waive the ten dollar fee. My phone got hot during the call but becau

Question

7

1

0

Cancel Hulu

"I need to cancel my Hulu subscription that is currently billed through Xfinity. I no longer have an X1 or Flex streaming box, so I cannot access the 'Apps & Subscriptions' menu on my TV to do it myself. Can someone please manually remove the Hulu line item from my account and confirm the date the s

Question

7

1

0

Requesting tenure bridge for Xfinity rewards

Hi, I am a returning customer with 15 years of previous history. I was told to reach out here to speak with an official employee about bridging my tenure to restore my Diamond Rewards status. Please reach out so I can provide my details via DM. Thank you!

Question

6

1

0

Adding my Spouse to my Billing information

Hello, I would like some help on Adding my wife's name on our bill to information. Thank you

Question

5

1

0

We are unable to send emails from any of our email apps on our Android phones. It appears to work only for about 3 hours once a day and then goes down again and I can tell when it's down by by not changing any settings on the outgoing server but it'

 commented 

14 hours ago

 to the conversation: 

0

0

Cannot send emails from phone app

We are unable to send emails from any of our email apps on our Android phones. It appears to work only for about 3 hours and then goes down again and I can tell when it's down by. Never changing any settings on the outgoing server but it's simply gets a 421 error that comes back. When is this going

Question

I'd like to apologize for the frustration this has caused, especially after coming home from vacation! I completely understand that a three-day wait feels like an eternity when you rely on your email @user_lsk81d. To confirm, are you able to access y

 to the conversation: 

0

0

outlook stopped connecting to comcast

When I got home from a vacation on 2/25/2026, I discovered that MS Outlook can no longer connect to Comcast and that somehow New Outlook got loaded on to my PC. (I live alone, so no clue how that happened.) When I click Send-Receive, an error message displays the error code 08x00CCCE "Cannot connect

Question

I am getting Peacock error PPG_0017 and need help from an agent.

I am getting Peacock error PPG_0017 and need help from an agent.

Question

6

1

0

Billing

My TV channels were missing or pictures were poor quality for 3 days from 2/24 to today.. unable to request credit..because there was no outage but I was unable to watch several channels

Question

5

0

0

forum icon

New to the Community?

Start Here