If I have wifi from Xfinity it says I have local channels how do I access these

Every time I select activate i get a pop up saying error try again later.

So when I signed up for internet and talked to representative on the phone the promotion was $50 for internet. No mention of needing to sign up for mobile line (was available but not required). I go to pick up equipment in store they are telling me to get promotion I had to sign up for the mobile li

I cancelled services, but the same day got charged for another month of services. Can I get a refund?

Good Afternoon, I am having issues viewing the balance on my incentive mastercard that came with signing up with Xfinity. I have access to the url link that will allow me to link the card, but I am unable to view and urls leading to https://xfinity.myprepaidcenter.com/ that is not just the front pag

I signed up for 300 Mbps internet in May 2026, and at the time, Xfinity was running a promotion for a $100 Amazon eGift Card with activation of either a 300 Mbps or 500 Mbps internet plan. It has been almost 4 months, and I never received the $100 Amazon eGift Card. This is the only reason I signed

Please provide me with a way to talk with collections asap.

Trying to access our email while on my phone.

I called to discuss my bill with customer service as my 1 year deal was up, I was paying about 50 bucks a month. customer service told me they would prorate the 101 dollar charge and credit my next month, when that next month came they billed me 101.32 again, when I called to fix it they told me to

For about 1–2 years, my internet connection has had frequent ping spikes, jitter, and packet loss, confirmed through speed tests, bufferbloat testing, and in-game network diagnostics. Despite many support calls, multiple technician visits, and a recent plan upgrade, the issue is still unresolved. I'

My NETGEAR CM1100 cable modem is experiencing frequent connection drops and packet loss. Looking at my modem's diagnostic interface (192.168.100.1), the signal metrics and logs show severe line noise and instability: Upstream Power Levels: Maxed out between 51.5 dBmV and 54.5 dBmV across all 4 upstr

I cancelled my Xfinity service effective August 29, but my final bill does not reflect the prorated adjustment. My account is already disconnected, but it still shows a $50 balance. I need assistance reviewing and correcting my final bill.

A samage report was filed on Saturday. Jon Montalvo in the escalation dept was helpful and fave me his direct number and work schedule. I have not heard from him and his number just rings and no text. He said he'd be in close contact with me for updates. We spoke once and that's it. Is he still work