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I had the same question and we kept checking on the Acorn app on our TV. When we checked on the evening of 2026-01-10 around 8 pm PST we found that it now showed a Series 5 and that had the two episodes of the The Madame Blanc Mysteries Christmas 20
Acorn TV on demand
Why isn't Madame Blanc Mysteries Christmas Special Part 2 available on Acorn TV app or On Demand?
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user_3si111, hello there and thanks for reaching out. I am having a hard time understanding your concern, but I am assuming you're just having device connectivity issues. I also see that it has been 2 days since you've posted this submission. Apologi
Mobile technical support
Switched to your service yesterday. Some dialed numbers failed. Some go through. Also have 3 dogs instead of cell bars. Need help AND I CANT CALL YOU. Messaged support on X. Asked my name and it’s been 40 minutes and they haven’t responded since. Help!
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All I can say is that we checked on the Acorn app on our TV the evening of 2026-01-10 around 8 pm PST and we found that it now showed a Series 5 and that had the two episodes of the The Madame Blanc Mysteries Christmas 2025 special. As far as I am co
Acorn TV on demand
Why isn't Madame Blanc Mysteries Christmas Special Part 2 available on Acorn TV app or On Demand?
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That image was not personal information. It was speedtest information showing 886.12 Mbps download and 0.46 Mbps upload. Looking forward to seeing what the tech finds today. This intermittent issue has been horrible.
Highly Intermittent Uploads
For the last around 5 months, I've been dealing with wildly varying upload speeds. At times, down as low as 0.15 Mbps. I've had a tech out, the line signals are good to my modem. The speeds can be good, but at times the uplink (wired connection) drops to the dirt, stopping applications such as games
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How do I report property damage from Comcast installers in my area.
Comcast is currently installing optic lines and got their truck stuck in my yard last night. Ultimately destroying my front yard
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Customer Service
I need help with my admin. The website is secure so I can't login and by that it's restricted my Internet access. What should I do
Changing router admin password
I've just installed my new XB8 router. I cannot gain admin access to it. The article at https://www.xfinity.com/support/articles/change-wifi-mode-admin-tool-xfinity-xfi instructions are to access 10.0.0.1, use the password 'admin', and the default password on the base of the router. When I do the ro
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Thank you for trying to answer my question/concern.
Changing plans
I have been a Comcast/Xfinity customer for the past 45 years. I am thinking about changing my present tv/internet package from Ultimate TV (which I guess is now called Premium TV) to the TV Plus package because I do not even use one-third of the 185+ channels in the plan. My current plan costs inclu
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hitron coda56 ofdma upstream overview disabled
Title. My plan is 1100 down and 35 up, but tests say ~600 down and 4 up (yesterday
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Your Home Network
I supposedlygot upgraded Wi-Fi with a bundled plan but service is worse than ever. I was connected , got up for something to eat and when I got back I was disconnected. I tried and tried but all I got was a message saying that I could not be coming a
I have been a loyal customer for 6 years at my current address and 20 before that. I’m thinking of cutting the cord.
I had a bad experience with a new promotional offer. I recieved incorrect info according to the final agent I spoke with. I was told I would save $30 a month, I am not. I would think on how you are losing customers you would work harder trying to keep the ones you have. Xfinity is losing customers d
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@XfinityNatalie yes I have tried but either I'm being told there is no account in my name or I can't get through at all! I'm very frustrated with what to do next! Any help you can give will be greatly appreciated.
Not happy at all
Credence put a collection on my credit report! I immediately called them to see what was this about and they told me that I have a xfinity mobile account! I NEVER HAD A MOBILE ACCOUNT WITH XFINITY!! I've called xfinity multiple times and they don't see anything. This last representative told me to i
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sound issues with streaming amazon prime
Several times yesterday while watching the NFL playoff game on Amazon Prime, the sound dropped out. I had to exit out and bring the app back up. Annoying to say the least. What is causing this?
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Xfinity Stream Website
Hey there, user_0240i2! Please let us know if you still need further assistance with this matter. If you can, please confirm with us if you are still not seeing the option of enabling the filter as @Again asked.
Mail filters missing from email
Unable to add new filter to email. category missing from list
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user_ztnhjk thank you for using the Xfinity Community Forums page to reach out today. I am happy to assist you with regaining your Xfinity Stream access. Are you receiving any form of error message when attempting to sign in?
Access on all devices not working
I have not been able to get on the xfinity stream app on any of my devices. Tried restarting all, signing in and out, reset Wi-Fi connection, cleared caches, no luck
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I am not getting password reset emails from external vendors.
For the past two months I started not receiving password reset emails. I tried different browsers, not using third party providers and check the email limit. Help - nothing is working.
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user_k9kc1g thank you for using the Xfinity Community Forums page to reach out today regarding your email related concerns. The transition to Yahoo is one that is not being rushed for the very purpose of eliminating a variety of concerns with custome
Emails on iPhone are not working
I use an iPhone (16 Pro; iOS 18.5) and continually get error messages for Comcast. First I was continually prompted to enter my password (done), and would sporadically get emails after a few prompts/responses. But now I haven't received emails for weeks and get the message: "Cannot get mail; The mai
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@EG Thank you for helping me acquire the right exposure. This is the first question I have posted on the forum.
Changing plans
I have been a Comcast/Xfinity customer for the past 45 years. I am thinking about changing my present tv/internet package from Ultimate TV (which I guess is now called Premium TV) to the TV Plus package because I do not even use one-third of the 185+ channels in the plan. My current plan costs inclu
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Worst ever
I am now on hour 6+ on the phone with Xfinity customer service. This company's customer service is a joke. We have been double billed for three years, our service has been cut off repeatedly, and we are still showing that we owe money. Every person with whom we speak sends us to a different person,
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Customer Service
Hi, I have been having the same issue starting today, can someone please help?
xfinity support
I want to cancel my service for a week out. I don't want to have to go to the store or talk to anyone on the phone as I have no equipment to return. Thank you,
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Ok sent a message to you guys.
xfinity support
I want to cancel my service for a week out. I don't want to have to go to the store or talk to anyone on the phone as I have no equipment to return. Thank you,
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Hello @user_32fqfd, thank you for taking the time to reach out on our Community Forum. I can certainly help you check over the account. Please send us a direct message with your full name and address so that we can assist you further. To send a
XfinityAbby
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Bill
I was told twice that my bill and services would still be on and not suspended until the 25th of this month. They shut it off anyway this morning. I can't get ahold of anyone by phone; they'll just automatically turn it off, and an excuse about volume will appear when trying to talk to an agent in c
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