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user_133252 We appreciate you reaching out to us over our Community Forums. We would be more than happy to help get you pointed in the right direction. Just so we can better understand the situation, have your services been transfered, and working at
Change of address
It has been two years since I have moved and I have called in 5 times and my address still isn’t changed
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FYI the call would have originated from my # 239-572-****.
I canceled because of CSR
[Edited: "Personal Information"] My cable through our HOA was discontinued as of May 1st. I had every intention of keeping my internet services that I pay separately for. April 29th I took my cable equipment to the Estero Florida location. I didn't have time to wait for a sales rep but was told I ha
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Our Xfinity Forums community is a great place to discover helpful insights and answers to your Xfinity related questions. You can also easily manage your account, troubleshoot issues, and access support through the Xfinity App. We truly appreciate yo
Bill increase
Upcoming bill jumped from $89 to $144. Noticed Loyalty Discount was removed, how can I get that added back to my account please?
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Thank you for your help.
Bill increase
Upcoming bill jumped from $89 to $144. Noticed Loyalty Discount was removed, how can I get that added back to my account please?
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No it wasn’t answered.
Bravesvision
Why is braves vision not included in the sports package? I do not care much for the other many channels but have the sports and new package. It makes sense that baseball should be part of that. Thanks
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I can’t watch the Braves game on here.
Bravesvision
Why is braves vision not included in the sports package? I do not care much for the other many channels but have the sports and new package. It makes sense that baseball should be part of that. Thanks
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Why can’t I watch 1254 on my tv.
Bravesvision
Why is braves vision not included in the sports package? I do not care much for the other many channels but have the sports and new package. It makes sense that baseball should be part of that. Thanks
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Why isn’t this Channel on my tv?
Bravesvision
Why is braves vision not included in the sports package? I do not care much for the other many channels but have the sports and new package. It makes sense that baseball should be part of that. Thanks
Question
Peacock No Longer Premium
I recently moved addresses and since then have been encountering multiple issues relating to my internet and subscription with Xfinity that were not occurring at my previous address. One of which is that my Peacock Premium, included in my 1 gig internet subscription alongside Disney Plus, is no long
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Flex
user_uhmx4z - What device are you using that is expieicng this issue and have you tried another? Is the Xfinity Stream app impacted as well?
Paramount Plus
Hi, I am constantly having issues streaming shows through Paramount plus through Xfinity system. This has been an ongoing issue for me and seems to be an ongoing issue that others have had for years. Has a solution been figured out beyond a bunch of tricks that make it work for a while and then end
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Frequent Outages
I live in the Lehi/Saratoga Springs Utah area. For the past several months we have been experiencing very frequent outages. Sometimes lasting an hour or two, but sometimes lasting four hours or more. What is causing all of the outages, and what is being done to prevent them? If this continues, it mi
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Your Home Network
I will give them till June 1 to bring back my two favorite channels, REDZONE and NFL channels. Cant do Football without the two and we pay 360 a month for a bundle package.
Im paying for NFL network why is it gone?
I should get some sort of refund on my enormous bill if NFL network is gone
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Why do I have to get a number sent to my ohone to log in every [Edited] time.
Having to enter a number sent to my phone every [Edited: "Profanity"] time I log in.
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user_c02rgi Still having issues activating Peacock?
Peacock
I cannot activate the free Peacock subscription the Xfinity has offered. I keep bouncing between the "Activate and manage subscriptions" page, and the Streamsaver page. Neither one advances my free subscription. I have not even gotten to the point that I'm able to connect Peacock to my Xfinity accou
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Help with bill
I went to another service and the date I brought my modem in was added to a phone line as the date the service stopped. All 4 phones stopped at the same time
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Devices
I would like to cancel my service
Hello, I need to cancel our service. We have moved and already have Xfinity service set up at our new address.
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X1
Fellow Xfinity customers….using this support forum and direct messaging was a complete waste of my time. All you get are the standard responses and it takes the agent about 10 minutes to respond each time while you go back and forth. I got no
user_lxxelk
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Service interruptions - daily
Ever since planned maintenance that occurred in April 2026 the internet service in Cromwell, CT goes out almost every day. Today it has been out since 9:30am and it is now 2pm. I work from home and need reliable internet service. It is impossible to speak to a live agent who can explain what is happ
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