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@user_dbdb89 I have been switched (without any notice or my approval) from comcast to yahoo. I am unable to switch over or open my emails. I can not contact "anyone" to resolve this issue. I must "speak" with someone......thank you!&nb
customer service
I have been switched (without any notice or my approval) from comcast to yahoo. I am unable to switch over or open my emails. I can not contact "anyone" to resolve this issue. I must "speak" with someone......thank you! How can I get a "person" on the phone......lines are always "busy".
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Hi @user_hjq9p6, thanks for reaching out on our Xfinity Forums, I'd like to do everything we can to help! Please send a direct message including your full name and service address, and we can get started anytime. How to Send Us a Direct Messag
Peacock premium
I have the platinum membership, but unable to access Peacock Premium from my membership page which should be a membership benefit. Could someone help on it please?
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Password
I have had an comcast.net email for over 30 years. For some reason I'm locked out. Please help
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@user_9ecv7w Regarding email migration to Yahoo! Mail It’s currently optional to make the switch. Eventually, we do plan to migrate everyone to the Yahoo servers (probably by late 2026) to keep our email systems streamlined. We’l
Email migration
What if I misunderstood what the email migration was and missed the invite? How do I get it back?
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Peacock premium
I have the platinum membership, but unable to access Peacock Premium from my membership page which should be a membership benefit. Could someone help on it please?
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Customer Service
Yes, but no invite and my trash/ deleted folder is empty. Isn’t there a link that we can use? To manually sign in if I missed the invite?
Email migration
What if I misunderstood what the email migration was and missed the invite? How do I get it back?
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@caschwendiman Has email forwarding changed? I have it set up and I know it used to work. But recently I noticed that emails might not be getting forwarded. So I sent myself an email and it was NOT forwarded to the email I had set
email forwarding
Has email forwarding changed? I have it set up and I know it used to work. But recently I noticed that emails might not be getting forwarded. So I sent myself an email and it was NOT forwarded to the email I had set up. I just now turned off email forwarding and then set it up again and typed the fo
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Xfinity streaming last channel problem
I access Xfinity streaming on four Hisense TV's using Roku Ultra devices. Starting today on all the TV's, the Last Channel function shows the list of recently accessed channels with the current channel (leftmost in the list) highlighted. This requires me to navigate the list every time to choose the
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Xfinity Stream Website
@dlj9999 Well gee thanks😡. I wish Xfinity had said this in September 2025 when you were pushing people to yahoo. I'm keeping my mother's email in comcast. I, on the other hand, need to get off yahoo. The pause in migration to Yahoo!
Will comcast force us to transition to yahoo email?
I transitioned one of my family's comcast email accounts to yahoo and , after much needless pain , got it to work. Sort of. Between ads, what appears to be messages in a text box on the yahoo webmail page from a reputed phishing site , and MOST IMPORTANTLY an aggressive spam filter that CANNOT BE SH
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Service issues call And they get worse
Too many Xfinity assistant sessions to count, 90+ min calls and mult live chats. My service issues get worse the deeper I go. I think I have a simple they refuse to acknowledge and can’t fix. Why am I paying for full cable?! I must be the crazy one. Can anyone tell me the secret to get to a true sup
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Channels and Programming
@user_m96s12 If you use a third party email app when you get one of those kinds of emails, check in webmail and if that particular email doesn't have the verified logo by it then you'll know that it's spam or phishing. This is what the icon looks
Comcast email moving to Yahoo?
I've gotten several emails (from Comcast.com) regarding closure of Comcast email if I don't confirm I accept the new Terms of Service. I suspect spam.
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port forwarding disappears everyday
Every single day my port forwarding drop. I have spend hours on the line with customer service who assures me it wont. BUT IT STILL does everyday. My device has a static ip. Port open is 32400. Advanced Security is on. I put the rule in the app every single day. It drops every single day.
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Rules and Automations
Pras06, Thank you for reaching out and creating a new post. I understand your upload speeds have not reached the full 35 Mbps included in your plan. Any performance issues with download speeds, or is it mainly uploads that aren't reaching the to
Upload speed is half of what is specified in the plan
Hi, I have the Superfast Plan of 800 down and 35 up, and I have never got the upload speed to what was specified, the max I hit is half of that, around 16 to 17. I have Arris S33 surfboard DOCSIS 3.1, I'm not looking for a next gen speed as my plan limits my upload to 35, and I read the specs that A
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How to activate a mobile line without an SSN
Hello Xfinity Support, I’m currently paying $50/month for my internet plan, and it includes one mobile line. I’d like to add a mobile line, but I’m in the U.S. on a J-2 visa and I do not have an SSN yet. Is there any way to add an additional mobile line without an SSN? If so, could you please let me
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Plan
@Chico5360 I can't open my emails, this is my primary account I have had for over 30 years!! It's my business!! You don't give us a lot to go on. Are you able to get to your email account on webmail and just not able to open an email when yo
Can't access my email!
I can't open my emails, this is my primary account I have had for over 30 years!! It's my business!!
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@user_czzpjn I'd like you to send us a direct message with your full name and service address so we can take a closer look at your services for you. I truly appreciate you answering my questions and clarifying things for us, and we're going to
AppleTv Activation
When I tried to activate my streamsaver subscriptions through the streaming subscriptions page I click the activate button, it loads for a few seconds, and ends with "Something unexpected happened". I tried multiple times on a computer and phone. Deleted browsing data and retried. Still with the sam
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i am so tired of not being able to connect to my email
user_z2z7ni
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Comcast.net email
How do I access my comcast.net email
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