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Need service at new address
I have no service at my new address. I need a technician to come out.
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Customer Service
@OnSugarMountain Thanks for the additional information, we can look into it further. Please send us a direct chat message with your full name and complete service address to “Xfinity Support”. To do so, click on the chat icon located at t
Peacock Premium
I keep getting emails that I have to activate my free Peacock Premium subscription which I already had before I upgraded my Xfinity bundle with a new bundle (about 2-months ago) that also includes Peacock Premium. When I go through the steps, my Xfinity account says under Status, "Activation require
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The concern is not "E-mail" help related............ Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Add Manager as Billing Statement Addressee
Hi, I am looking to replicate the successfully-completed request in the referenced thread for our Internet service account: https://forums.xfinity.com/conversations/billing/add-manager-on-account-as-billing-statement-addressee/69c58fba85de0a227a85817b. My spouse is listed as a Manager on our Xfinity
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Hi there, @user_7g2acj. Thanks for reaching out to us here on the Community Forum. You can find out how to retrieve your account number with the directions at this link : https://www.xfinity.com/support/articles/find-your-account-number-online. Let m
Estoy buscando mi numero Del cuenta para para pagar Este es mi numero Del cuenta [Edited]
Estoy buscando mi numero Del cuenta para pagar el bill Este es El numero Del cuenta. [Edited: "Personal Information"]
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Buried cable needs to be buried
I need my buried cable actually buried and repostioned out of my wife's flower bed ASAP Edward [Edited: "Personal Information"]
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Customer Service
Account Cancellation
Help with account cancellation, please. Thank you in advance for the support!
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Customer Service
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Estoy buscando mi numero Del cuenta para para pagar Este es mi numero Del cuenta [Edited]
Estoy buscando mi numero Del cuenta para pagar el bill Este es El numero Del cuenta. [Edited: "Personal Information"]
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Thanks for responding. When I did the chat, I was hoping someone would get into gear to check things before the temps dropped. Sadly, that didn't happen. As I pointed out, from October until last week, everything worked perfectly, no com
Heat related outages = Trying to sell me more services
The first three days of this work week were really hot (90's) here in Maryland. Since we got our service back in October, it has worked perfectly. On Monday, once we hit the really hot part of the day, we lost our connection over and over. It would drop out, reconnect, stay for 5, 10, 30 minutes the
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@XfinityJeff I got an email from a Bev on the Memorial Day holiday. I responded this morning via an email and a return call. Then I get an email that my case is closed. No resolution and no return call from the Executive. still not reso
Returned Router On Autopay Charged Many months
We moved 4 plus years ago, set up our new router and returned the old at the drop off spot. Received email verification of the return. We recently updated our account asking for paper bills as I have a small business and like to have a paper copy. After this update and a closer review of our monthly
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user_umaw5y Hello, have you found a workaround to the issues you are having using the Xfinity remote on your LG TV?
USING THE XFINITY REMOTE EXCLUSIVELY TO WATCH LG TV
Right now, I need to use the LG remote control to open the Xfinity icon on the TV. Once it is open, I can use the Xfinity remote to control all other functions
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I reached out to customer care and they will send one (wired) out to me when they come in.
x1 4K box availability
I was at the Deptford xfinity store location last week and they did not have any 4K boxes. I was told they would be in soon. I was given a business card by one of your reps. I tried calling this morning and got a message stating that the voicemail for this contact has not been setup. I sent an email
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@user_619maf It might help to try a different device or clear your cache and cookies before giving it another go. I just checked the link on my end and it opened without any issues, so hopefully one of those steps gets things working for you
My Now account that paused. Can not restart.
My Now account that is paused. When I sign in it says you have an outstanding bill. Unable to pay that bill. Agent says Now no longer exists and that is why and offers a regular account at $40 /300mps. Perfectly happy with $30/100mps that you advertise. Try to sign up as new. Says there is already i
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Add Manager as Billing Statement Addressee
Hi, I am looking to replicate the successfully-completed request in the referenced thread for our Internet service account: https://forums.xfinity.com/conversations/billing/add-manager-on-account-as-billing-statement-addressee/69c58fba85de0a227a85817b. My spouse is listed as a Manager on our Xfinity
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Billing
Estoy buscando mi numero Del cuenta para para pagar Este es mi numero Del cuenta [Edited]
Estoy buscando mi numero Del cuenta para pagar el bill Este es El numero Del cuenta. [Edited: "Personal Information"]
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Billing
Hello, @user_sewsaww! Thanks for creating a post with your Xfinity Voice (landline phone) voicemail question. To turn off or disable your Xfinity Voice voicemail so that an answering machine or an external system can take your calls instead, you have
XfinitySara
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12 hours ago
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Turn off voicemail
Hiw to turn off voicemail
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