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@user_3b372k maybe so but you can't watch it on your TV with an Xfinity box unless you upgrade your plan with Xfinity to include it. Oh, and you can only get it with the most expensive package. MLB doesn't tell you that either when ordering through
Seattle Mariners baseball TV channel
I am very frustrated with Xfinity cable TV. I received an Xfinity email earlier this week telling me I could get Seattle Mariners baseball games on HD channel 1261 for free since it was included on my TV plan. For the past 20+ years I have watched Mariners games on Root Sports channel at no extra co
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redkomrad Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and service a
Large Number of Uncorrectables on download channels
Symptoms: Large Number of Uncorrectables on download channels. Download mode switches from Docsis 3.1 to 3.0 intermittently Upload mode is always Docsis 3.0 CM: Arris SB8200 Standard Specification Compliant Docsis 3.1 Hardware Version: 6 Software Version AB01.02.053.05_051921_193.0A.NSH Cable Modem
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Download tab not working
On the Xfinity stream app, I can download, watch, return…but the downloads tab/page is not working. It’s dead, blank. My downloads aren’t in the phone but not on the downloads page. So, I can watch downloaded shows from the ‘recordings’ tab. HOWEVER, the ‘recordings’ page/tab goes dark when I'm offl
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Xfinity Stream Website
Mine is acting the same way.On SamsungPlus it works fine.Comcast is doing something to it as you mentioned.
My Tubi app via the Xfinity X1 cable box is horrendously slow. Why?
The Xfinity streaming app for Tubi is so egregiously slow that it’s almost unusable. A single remote command on the app can take upwards of 20+ seconds, which is beyond ridiculous. I restarted my cable box and cleared my user data via the Xfinity settings to no avail. I have used Tubi at four differ
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Hello @user_3uyai7 - and thanks for posting your concern on our Xfinity Community forums. If you look at https://www.xfinity.com/support/local-channel-lineup and sign in with your Xfinity ID associated with your account, does the channel show there?
FanDuel Broadcast Issues
Like last season, the FanDuel Memphis Grizzlies broadcasts are pixelating, freezing, blurring, etc due to poor signal quality. This got corrected during the 24-25 season but is back this season. It is not my equipment or my setup. Same problem as last year between FanDuel and Xfinity.
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cedewitt Can you please send us a DM. You can start by clicking the chat icon located in the top right corner of your forums' page when signed in. Once there, you can direct your messages to "Xfinity Support." Please add your full name and servi
X1 box shows all channels but 1 pixelated...
Here's what we have: Switched to X1 box about 4 weeks ago. Watch channel 804 w/o any issues. All other channels show a pixellated screen and revert to an xre-03062 error. It does this for a day and then works fine. Then it happens again.Trouble shooting done: Rebooted several times Unplugged New sig
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Glad to hear the issue seems to be resolved. Feel free to send us a direct message if the issues return and we can take a deeper look at it.
Recurring packet loss since March 19, 2026 – multiple nearby homes affected, XB10 possible factor
I’m trying to get this properly escalated because normal troubleshooting has not fixed the issue. Since March 19, 2026, I have been experiencing recurring packet loss and internet interruptions. The packet loss tends to happen in intervals of about 5 minutes, often with 10%+ packet loss at a time, a
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Hello, @user_lra86w Thank you for taking the time to post here on Forums. I want to look into these texts you're receiving about returning equipment you mentioned shouldn't need to be returned. Please send us a direct chat message with your full name
Text to return equipment I do not need to return
After my recent plan change, I keep getting text saying that I need to return my unused xfinity equipment. I have no equipment to return. I’ve spoke to two agents who said they took care of it yet I keep getting the text saying I’m going to be charged an additional charge. This is outrageous.
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@user_9ac89y We have an ongoing negotiation with E.W. Scripps and our contract with them has expired. Which is why the local Chicago station is not working. As for Law & Order you can search for the show using your voice remote and it will tell y
WPTV-NBC Blocked by Xfinity Without Warning
WPTV-NBC was blocked right in the middle of the Evening News tonight😱🥺 with No Warning and this screen post followed...this is the NBC station serving over 2 million viewers across the entire southern half of Florida!!
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Thank you for the information, Sean. However, this was a mandatory relocation for my employment to an area Xfinity physically does not serve. I have filed a Notice of Dispute to seek an administrative waiver, as I am being penalized $25/month for a l
Moved out of service area
I moved out of the service area and need help with a standalone fee waiver.
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Text to return equipment I do not need to return
After my recent plan change, I keep getting text saying that I need to return my unused xfinity equipment. I have no equipment to return. I’ve spoke to two agents who said they took care of it yet I keep getting the text saying I’m going to be charged an additional charge. This is outrageous.
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Customer Service
Delete multiple recordings at one time
I want to delete multiple recordings
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Devices and Equipment
Home internet says no internet connection—happens daily?
My internet connection seems to drop everyday and all the technical support tips do not fix the issue. I’ve even gone to Corporate support and was ignored after reporting the issue to a representative who gave me their number after 2-3 times. I contacted the Federal Communications Commission and had
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Your Home Network
Accepted Solution
Hi @Carolyn49 Thank you for reaching out on the Xfinity Community Forums. We are happy to assist you with your Xfinity Advanced mobile security. Please check out https://www.xfinity.com/support/articles/advanced-security-on-the-go for details on how
Xfinity Advanced Mobile Security
How can I permanently disable Xfinity Mobile’s Advanced Security feature? I enabled it on my Samsung Galaxy S24, but now every time the phone starts up, most of my apps stop working — including Xfinity Assist. The only way to fix it is to restart the phone and manually turn off Advanced Security, bu
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Scripps contract
When will my channels return? Will I be getting a refund for loss of service
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Channels and Programming
Modem from Xfinity
Can't connect my printers to wifi. Message said I am on a 5 Ghz system. The printers will only connect with a 2.4 HGZ. What can I do. I got the modrem a few weeks ago from Xfinity?
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Your Home Network
I’m giving Comcast a few days to figure this out then I am dropping them. I will soon have a fiber option from a non-Xfinity source. I am tired of paying them so much for service that gets worse and worse. This is not some random weird channel im mis
Scripps dispute
Are you offering and free or reduced subscription offers for Hulu and Disney+ because of the scripps blackout? This is very upsetting for us.
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Its understandable that there are only so many tickets to be claimed but im still recieving the pop up and unable to claim it and that is what makes this sort of unacceptable 🤷♀️
"$5 off a Fandango Movie Ticket to see The Super Mario Galaxy Movie" code no longer working
The recent $5 Fandango promo code to watch The Super Mario Galaxy Movie no longer is working when purchasing tickets on Fandango.com. I'm under the impression that we have until April 8, 2026 to use the code. I'm very disappointed that I'm unable to use the code to purchase the movie tickets! The Te
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user_wibx98 Very sorry to hear that this issue is popping up again. Could you please send our team a direct message with your full name and full address? Our team can most definitely take a further look at this issue. To send a Direct message:Click "
XfinityThomasB
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Story ready
My gateway went down and storm ready was not connecting. I called xfinity which told me to remove the storm ready and add it again. When I tried to add it again, it said my gateway was down and I would have to retry when my gateway was back up. I tried the reactivation from my phone while on cellula
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