Xfinity Community Forum

me too. It’s happening again. Tuesday, May 19

fishfix

replied

14 hours ago

to the conversation:

LAST button no longer shows DVR shows

If I stop a DVR program while watching it, using the LAST button will show this DVR program along side the last watched channels. As of today, the Last button only shows channels, not a DVR program that I stopped mid watch. Anyone else seeing this? Is there now some setting on the X1 box for this be

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U

Info

Internet is slow for connected devices

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Your Home Network

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The problem is back. Last button no longer shows DVR shows. Tuesday, May 19.

fishfix

replied

14 hours ago

to the conversation:

0

LAST button no longer shows DVR shows

If I stop a DVR program while watching it, using the LAST button will show this DVR program along side the last watched channels. As of today, the Last button only shows channels, not a DVR program that I stopped mid watch. Anyone else seeing this? Is there now some setting on the X1 box for this be

Question

I agree the problem solved itself. But today is Monday, May 19 and it’s happening again

fishfix

commented

15 hours ago

to the conversation:

0

LAST button no longer shows DVR shows

If I stop a DVR program while watching it, using the LAST button will show this DVR program along side the last watched channels. As of today, the Last button only shows channels, not a DVR program that I stopped mid watch. Anyone else seeing this? Is there now some setting on the X1 box for this be

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Internet issues

Internet just stopped.

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Customer Service

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user_zaex96 Thank you for reaching out to us here with your questions! It may be possible to move the equipment to a different room your self, it would depend on whether the new room has an activated coaxial cable outlet. To quickly determine if your

XfinityBrianH

commented

15 hours ago

to the conversation:

0

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WiFi relocate

Hello I think I need to make a appt for tech to come out and move my wifi equip to a different room. Unless I can just do it myself?

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You should still be able to utilize third-party clients as well.

XfinityThomasD

replied

15 hours ago

to the conversation:

0

U

Comcast email transition

I heard Comcast email is switching to yahoo or something??? Do I need to do something? My email ends in @Comcast.net

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On a daily basis I access my email through my MacBook Pro laptop mail program. Will that be a problem?

user_fj79by

replied

15 hours ago

to the conversation:

0

U

Comcast email transition

I heard Comcast email is switching to yahoo or something??? Do I need to do something? My email ends in @Comcast.net

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Can't send comcast.net email from my Apple Mail app.

I've been using my comcast.net email address for years on my iPhone and Macbook Air, but for some reason about 2 weeks ago, I could no longer send emails. I still receive them, but if I want to send an email I have to log into the Xfinity Web email web server and send it. I did discontinue my Xfinit

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Sign-In and Account Management

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Hello user_wru4xx, thank you for reaching out here in our Xfinity Community forum. We appreciate you and your time. I see you have sent us a DM, already. I will assist you there.

XfinityJeffB

commented

15 hours ago

to the conversation:

0

U

Need assistance with xFi Complete Whole Home WiFi Guarantee evaluation

I am experiencing frequent Wi-Fi drops and need an agent to assist with my account's xFi Complete WiFi Boost Pod evaluation, as the app is only showing the paid purchase option.

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You should still be able to continue to access your Comcast email from the same website.

XfinityThomasD

replied

15 hours ago

to the conversation:

0

U

Comcast email transition

I heard Comcast email is switching to yahoo or something??? Do I need to do something? My email ends in @Comcast.net

Question

Unfortunately, we don't have the option to clear out the cart from here. My apologies. Have you tried logging out and logging back in?

XfinityDilary

replied

15 hours ago

to the conversation:

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Trouble with my account

I'm having difficulty accessing different options on my Xfinity account. For instance checking other offers or deals. The pages will not load or I receive errors. And asked to select account. Happens in the Xfinity app as well. I think it's because I have 2 accounts at the same address. Can someone

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Hello user_yfzjiq thanks so much for taking the time to reach out here via our Xfinity Forums! In order to best assist you, we would like to have a bit more context from you regarding this possible double account situation. Have you recently moved or

XfinityAlfonso

commented

15 hours ago

to the conversation:

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Account update

Have I got two accounts now with xfinity

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user_eawcri Thank you for taking time out of your day to bring your recent experience to our attention. I would feel the same way in your position and I'd like an opportunity to earn your trust back. One of the great things about working over this pl

XfinityEmilyB

commented

15 hours ago

to the conversation:

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Billing issues, poor service and basic operations [Edited]

I am extreamly upset. I have spent 1 week, over 5 hours, and 6 agents to get the following issues fixed. I have never been more upset or had a worse experience with any company. I had a contract that had a loyalty discount for 11 monts. it started in september and then with no notification or reason

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Greetings, @user_o0ttsy! Thanks for taking the time out of your day to make the final payment on your account. We hope to see you back again someday! The final statement with the billing corrections is sent by USPS mail a few weeks after closing the

XfinityRay

commented

15 hours ago

to the conversation:

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Pay account

Account closed. Pay bill

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@XfinityThomasA Yes I did, did not help.

DreamSayerZ

replied

15 hours ago

to the conversation:

0

Trouble with my account

I'm having difficulty accessing different options on my Xfinity account. For instance checking other offers or deals. The pages will not load or I receive errors. And asked to select account. Happens in the Xfinity app as well. I think it's because I have 2 accounts at the same address. Can someone

Question

I love the Mark a reply as the accepted answer. The only acceptable answer is to fix the problem. No one the Comcast seems to understand that.

fishfix

commented

15 hours ago

to the conversation:

0

LAST button no longer shows DVR shows

If I stop a DVR program while watching it, using the LAST button will show this DVR program along side the last watched channels. As of today, the Last button only shows channels, not a DVR program that I stopped mid watch. Anyone else seeing this? Is there now some setting on the X1 box for this be

Question

U

Need assistance with xFi Complete Whole Home WiFi Guarantee evaluation

I am experiencing frequent Wi-Fi drops and need an agent to assist with my account's xFi Complete WiFi Boost Pod evaluation, as the app is only showing the paid purchase option.

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Customer Service

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Thanks for posting on our community forums, lt62. We can handle complaints here. What's your complaint about?

XfinityDilary

commented

15 hours ago

to the conversation:

0

4

complaint

how i can email my complaint to the Comcast \ xFinity headquarters ?

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I am on week 3 of the missing channels. I have put 10+ hours in trouble shooting with agents. I also explained to them that the issue is on their end, since the same thing happened in December. I was basically told they cannot help me since more peop

user_smuhof

replied

15 hours ago

to the conversation:

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K

Xfinity Stream app not showing LiveTV channels, only TV GO channels

**UPDATE** I had a ticket created by a support agent here to put me in touch with someone from the corporate executive resolutions team. Joe was the agent who contacted me, and he, along with Xfinity's engineering teams, was able to fix my LiveTV issue! It took a week, but all 125+ LiveTV channels a

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