Xfinity Community Forum

xfinity DVR PC PX013ANM

On the DVR PC PX013ANM there is an Ethernet port in the back. What is it used for? Is it an input or output? I have an Amazon Prime TV Cube that has an Ethernet input, can it be connected to the DVR?

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X1

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Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.

EG

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19 hours ago

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The system in our condominium was apparently upgraded a few weeks ago and we have had multiple outages since. My job relies on the internet so my income and quality of work has been disrupted. Mostly, I want it permanently fixed, but in the meantime, I want a rebate for the time lost with the intern

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Error code APPS 03046

When watching Hulu or Peacock after, the picture freezes and boots us out of the app. Then the following error code appears on the screen: APPS 03046. A search has not rendered any matches for this error code. Does anyone have any experience with this issue? I have also tried the ai assistant.

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Xfinity Stream App

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I am having the same problem on all my devices. please help!

user_w8rsh7

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20 hours ago

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Cannot access IMAP server, get "Temporarily blacklisted IP Address" on phone and outlook.

Yesterday, my wife and I both started getting prompted for our passwords on our comcast.net email accounts on both outlook and our iPhones. On the iPhone, I the error "Server code "ALERT:, server message "Temporarily blacklisted IP Address". Note xfinity isn't in our new location, but we've been acc

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user_jhf2 Hi there! Thanks for using our Forums to contact our Xfinity Support Team. I know how important our emails are and I am sorry you are having some trouble. We are here to help you out, have you recieved an invitation for the migration of the

XfinityJorge

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20 hours ago

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Email

My email of [Edited: "Personal Information"] has not converted to yahoo and I’m unable to forward to an alternate email and now I can’t sign into. help please.

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Hello @user_c29jnp, thank you for taking the time to leave a post. I completely understand how frustrating it must have been to go through multiple attempts to resolve the issue, only to see your credits and credit balance disappear afterward.

XfinityMarshante

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20 hours ago

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Billing issue

Multiple attempts to resolve. Finally corrected. Then all credits disappeared and credit balance disappeared. kevin longterm Xfinity customer

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@jdawg90 the problem is with Disney and can be resolved by going into Disney settings and change data setting from automatic to save data

user_c2eq10

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20 hours ago

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Disney+ App hangs during commercial breaks

Hey all, Recently resubscribed to Disney+ and it works like well, [Edited: "Language"], via the Xfinity App. It tends to hang during the commercial breaks. Inevitably have to exit the App, restart and hope the commercial break completes. Anyone else have the same issue?

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I keep sending messages and no one answers?

user_dopte1

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20 hours ago

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RE: File complaint

I’d like to file a complaint because for 3 different days I was told that someone would come to my house to bury a temporary cable and no one had show up

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Interesting perspective and feedback, @jdawg90, thank you! I'm sorry to hear about the trouble you've had with our website, and I'd love to pass your suggestion along given the opportunity. To clarify, when you've run into problems with the app and/o

XfinitySara

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20 hours ago

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Xfinity My Account

The website has been about as stable for me as it's ever been over the last few months. A few days this week things have been odd with it. Again today. In getting an answer to a question I can normally access in my account (but that wasn't working this week), and chatting with a person online, they

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I too am just about sick of all the outages this summer and now into winter. It seems like there is an outage every single week. What is Xfinity doing to prevent all the outages. You act like it is no big deal. People have security cameras that rely

user_syrkga

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20 hours ago

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Chronic internet outages making me reconsider Xfinity service

My internet will drop randomly throughout the day or will slow to a crawl. It's been doing this for a few weeks and started around the time there was an outage and work being done in my area. I've tried customer support, but I've found it really hard to get in touch with a human being.

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Greetings, mjaaa24! We appreciate you sliding by our XFINITY Community forum. I would be more than happy to help with upgrading your TV box. Please send our team a direct message with your full name, the name listed on the account (if different), and

XfinityNatalie

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20 hours ago

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XG1v4-A 4k TV box

I am wondering if the XG1v4-A box is still available. I have 2 Xi6-A 4k boxes, and they work fine, but one is far from the modem and has a weak signal.

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Understood, and our apologies for any inconvenience or frustration this has caused. My team would be more than happy to further look into this for you, as well as stick with you until the line bury is complete. Please send us a Direct Message followi

XfinityAmira

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20 hours ago

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RE: File complaint

I’d like to file a complaint because for 3 different days I was told that someone would come to my house to bury a temporary cable and no one had show up

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Billing issue

Multiple attempts to resolve. Finally corrected. Then all credits disappeared and credit balance disappeared. kevin longterm Xfinity customer

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Billing

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I am having the same issue

radicals4

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20 hours ago

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No More Junk E-mail ?

I haven't gotten any junk mail since July 10. What's going on? I have junk mail filters in my mail client (Windows Live Mail 2012). I began filtering junk mail about two years ago. I used to never get junk mail, but for reasons unknown, I started to get lots of junk mail, 10-15/day. I filter to a Ju

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I too am just about sick of all the outages this summer and now into winter. It seems like there is an outage every single week. What is Xfinity doing to prevent all the outages. You act like it is no big deal. People have security cameras that rely

user_syrkga

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20 hours ago

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Outages Outages Outages Outages Outages Outages

Below is a list of all the dates of outages I've experienced in July. After trying for another credit due to yesterday's outage, I'm told too bad, so sad, you can't have any more credits. I am furious. Will an Xfinity employee come along and explain what it is I'm paying for, and why I'm expected to

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From my contact with Disney+ a few weeks ago, it appears to be a Disney issue, not Xfinity. The Disney+ issue has happened to me on multiple devices and connections which seems to heavily imply it's NOT an Xfinity issue. Since earlier this fall/late

jdawg90

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20 hours ago

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Disney+ App hangs during commercial breaks

Hey all, Recently resubscribed to Disney+ and it works like well, [Edited: "Language"], via the Xfinity App. It tends to hang during the commercial breaks. Inevitably have to exit the App, restart and hope the commercial break completes. Anyone else have the same issue?

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Refund promised 8/22/25 and still not have received on 12/6/25

Have had terrible cable service for months and months and months in the Roosevelt, NJ area. Have been told work is being done in the area. After not being able to watch shows because of freezing, pixling etc, and many, many calls, upgrading all of our boxes we were still having issues. Finally on 8/

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X1

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Xfinity My Account

The website has been about as stable for me as it's ever been over the last few months. A few days this week things have been odd with it. Again today. In getting an answer to a question I can normally access in my account (but that wasn't working this week), and chatting with a person online, they

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Customer Service

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@Kay1965 Thanks for reaching out. You are not the first to report this similar issue. We have teams looking into it. But in the meantime your account is not at risk of being shut off or any late fees and so long as the balance has been paid you can d

XfinityMatthew

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21 hours ago

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Billing system glitches?

Is Xfinity experiencing billing system glitches this week? I've received two official push notifications from Xfinity this week. I have no balance due on my account.

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Not helpful. Do I need to update my Comcast,net email ?

jksparky

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21 hours ago

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Cannot access Comcast.net email

We cannot access our Comcast.net email from iPhone 16 pro max nor Mac Book. Getting this pop up. (The mail server "map.comcast.net" is not responding. Verify that you have entered the correct account info in Mail settings. Server code "ALERT", server message "Temporarily blacklisted IP Address - try

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