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Thank you for reaching out to our team with your feedback and advise on setting up those other accounts. If you ever need us to look at any account or service issue we are very happy to assist you here in any way.
how to get away from yahoo I hate yahoo
I totally despise yahoo email! I did want to migrate but it was mandatory and I had not choice. I get so many ads but to get rid of them yahoo wants you to spend money for a plan to be add free? Ridiculous, The emails are hard to read and find. too much spam. Any suggestions on how to get away from
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If Favorites are available on mobile devices, then tell me how to select my favorites. I’m on my iphone and I cannot figure out how to do so.
Why did Comcast feel the need to break (I mean update) the Streaming App?
Why did Good old [Edited: Language]brake, (I mean updated) the Streaming App, which basically stinks. I liked and enjoyed the flexibility on my streaming TV's (have 3 that stream and 3 that use the wireless boxes) of being able to: - Select All Channels, - Select Favorites, and so on! Now I have to
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user_5ygbv3 Thank you for reaching out to us over our Xfinity Community Forums. Our team would be more than happy to review your account, and see what promotional options may be available to you at this time. We may uncover possible Mobile savings fo
home internet expensive
Hello. my offer is expired and i passed from 75$ to 135$. what i can do for go down a little bite with the price
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user_ogkb43 Thank you for reaching out! Yes, that would be quite distracting. We can have another TV box shipped out to you, or you can exchange the one you have at a local Xfinity Store. If you would like us to ship one out, please send
Xfinity Cable Box making humming noise
hello, our Xfinity cable box has been making a humming noise for several weeks now. It’s gone to the point where it’s become very distracting and we can no longer enjoy any of the content on the television. If possible, we’d like a new one shipped.
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user_4hacnh Thanks for creating a post and for bringing this line to my team's attention. We can help by contacting our local construction teams to have the line escalated and taken care of as quickly as they can. We will need some info, so you are c
SAFETY HAZARD: 200 + feet of Temporary line over private road unburied since July (Customer since 2004)
Hello,I am writing to get immediate executive escalation for a safety hazard on my property. I have been a loyal Comcast/Xfinity customer since 2004.Back in July, a local crew ran a 200-foot temporary over-the-ground line along my private road. Currently, this line is hanging off tree limbs roughly
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Same here. It wants me to sign up for a Brit Box subscription. The only ones viewable are shows on channels I already have or are free, ie Peacock or Tubi.
Can't access Free Week of BritBox
The menu shows Britbox as being free this week starting today but when I try to view them there is no access.
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The Hitron CODA56 is junk,,nothing but issues,,so the Arris S33v3 has been reinstalled,,it works but the event log still shows multiple RNG-RSP CCAP Commanded Power 6dB below the DRW ,,,,,this is causing slow and intermittent brief drops on the inter
Incorrect configuration file
I have the Arris S33v3 currently installed with Gigabit internet,,the event log shows there is a incorrect configuration file along with multiple RNG-RSP CCAP Commanded Power ,,,,,,,,issues as well. In reading several other posts on this forum it seems to be a problem , the S33v3 needs the correct f
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Hey there, @user_t4ydh5, thanks for reaching out through Xfinity Forums regarding your services. We definitely want to ensure everything is up and running for you. We would be happy to help with troubleshooting and getting a tech visit scheduled if n
Need technician visit.
Changed service Saturday. Got new cable box. Wouldn’t connect, work. So went back and got second cable box. It won’t finish setting up -however you put it. So need technician to come figure out the problem.
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This concerns 2 service addresses.
Missing Equipment Shipment - Two Service Addresses - October 3
I have reviewed both Bringg tracking links associated with the October 3 delivery notifications. One shows completed, and the second shows cancelled. The 9:36 PM notification specifically stated that the order would be shipped through another carrier and that I would receive an email with confirmati
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Hello user_2hqiuk, thank you for taking the time to reach out here in our Xfinity Community forum. We're happy you're here, and happy to assist you. We can absolutely review your account to find out what caused the price increase, but I do have to as
Bill Releated
Team I am currently enrolled in $40 Plan (300 MBPS) and i see that i am been charged for $70 for the same plan . i would like you to please make the required chnages to bring me back to $40 . let me know at the earliest is not i would have to fimd other options. I never enrolled for any add on so no
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@user_5z7d0m How are you trying to access the email? Using only a browser and the webmail UI? Or a client like Outlook or Thunderbird? The mail app on a phone? What happens when you try to sign into the account?
Cannot Retrieve Emails [Edited]
i cannot retrieve my comcast emails [Title Edited: "Personal Information"]
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Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
I'm being charged double what I am supposed to pay and for installation that should have been free
I recently moved and transferred service. Prior to doing the transfer online I called and was told my bill would stay the same and installation would be free. I signed up and received emails confirming the price for 12 months and free installation. A month after I moved I got a bill for roughly $220
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This is what it looks like now, during the disconnect window, I am unable to access 10.0.0.1 .. and I dont see any historical data in the logs.
The problem I had earlier is back
https://forums.xfinity.com/conversations/your-home-network/frequent-comcast-xfinity-internet-disconnections-xb10-gateway-in-bridge-mode/6ae56a63ee6d4fc48c6a8ec3?commentId=6af1b17681a26211acf10496 I really need some help here.
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Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Slow XB10 speed
The speeds on my xb10 appear to be capped. Please audit my rate codes and push a fresh FDX bootfile to my MAC address.
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@user_qldjdo thank you for reaching out over Xfinity Forums. I completely understand wanting to have the missing $300 Xfinity Mobile device discount over 36 months applied to the account. I appreciate the detailed information you've provided so far,
XfinityJustinC
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Phone Upgrade Discount Changed After Contract was Approved and Now Not Being Honored
Upgraded one of my cell phone lines on my Xfinity account. There was a $300 discount for upgrading the phone (without a trade-in) that would be spread across the 36 months contract. I approved the contract and have copies of the transcript discussion with the representative confirming the discounted
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