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Internet Account Transfer
My roomate is moving out and wants to transfer ownership of the internet to me.
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Your Home Network
Freezing and repeating.
My television service keeps freezing and or repeating while watching. We have changed our modem at least three times this year alone I believe. We noticed this often coincides with our billing due date. We are on automatic payments, so our bill is paid on-time. Please advise.
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Xfinity Stream Website
@XfinityAirelle no signal
TV connecting failure
Anyone else having a problem with their cable TV connecting? This is the second day our TV is not connecting. Yesterday there was a problem with Xfinity. I'm checking to see if anyone else is having a reoccurring issue .
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Greetings, user_rms92! Thank you for reaching out with your cable line relocation request. As a homeowner myself, I understand the importance of preparing your yard for your landscape project. Our team will be more than happy to help you with your re
Need Existing Above-Ground Cable Relocated Underground for Landscaping Project
We need our existing Xfinity service drop relocated from above ground to underground. The cable currently runs along the top of our backyard fence. We have a major landscaping project beginning in late September/early October, and we need the cable burial coordinated with the landscaping work. We ne
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I did all this but once again, it keeps saying my password is incorrect even though it's the same one I used when I added back my POP accounts after manually entering the correct IMAP settings.
Can't add Comcast email account to Apple Mail on my MacBook
I deleted both my iPhone and MacBook mail accounts to re-add them and hopefully correct syncing problem. I was able to add back my email account on my iPhone but only my my inbox reloaded and now when I try to add my account to my MacBook, it says the password is not correct when I just used the pas
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xfinity store feedback for Lowell MA
Hello I was in the Lowell MA store today. Your seating is TERRIBLE for a person with hips issues such as myself. Either TOO low which can dislocate my hips or bar stools which are TOO tall! How about a few normal height seating for us "old geezers"
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Accessibility
XFINITY offer
Got this email “Upgrade your Xfinity WiFi Gateway to get faster speeds and less lag” is it legitimate?
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Customer Service
this is Xfinity service compared with Frontiers all logs have time stamps
Intermittent Connection
The internet randomly drops outs. I have called repeatedly and have been told the modem is online and nothing is wrong or the problem is local to my home. I have setup ping traces directly to the modem, then to 8.8.8.8, 1.1.1.1, 8.8.4.4 and msn.com. I also had my computer hardwired directly to the m
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Hello, Thank you for bringing this to our attention. I can certainly understand your concern, especially after being advised not to activate the tablet and then experiencing overheating issues after activation. For your safety, please discontinue use
Return
I received a phone call from an Comcast rep., stating the tablet I received has an issue and tablet should not be activated,however when I received the call the tablet was already activated. The tablet now is showing signs of over heating. Requesting return of tablet and issuing a new replacement.
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Trade in phone
How can i continue to trade in my mobile device and upgrade ?
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Customer Service
user_blcv6u thank you for using the Xfinity Community Forums page to reach out. The programs playing on channels that are not owned by us would be controlled by the networks themselves.
Why aren't you showing the University of Washington football games on the BTN feed in Tucson?
The BTN does not show the University of Washington fooball game at 4:15 Tucson time today Saturday 9/19. They are playing Eastern Washington. The BTN at that time is showing the North Dakota vs Nebraska game. Similar last week, University of Washington game was not not shown but some other one. Why
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Slow connection
My cable service is slow to connect, especially with streaming services. My tv upstairs doesn’t have this issue. What gives?
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Non-X1 Service
It's possible that Xfinity's security system automatically turned off access for third-party email apps, this can happen if the system detects unusual activity or if the account sits idle. Turn your access to third-party email programs on or off in X
Can't add Comcast email account to Apple Mail on my MacBook
I deleted both my iPhone and MacBook mail accounts to re-add them and hopefully correct syncing problem. I was able to add back my email account on my iPhone but only my my inbox reloaded and now when I try to add my account to my MacBook, it says the password is not correct when I just used the pas
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We can help you with that here, @Help_Quickly! Please send us a direct message with your full name and address where the line/pole are located to “Xfinity Support”. To do so, click on the direct messaging icon located at the top right of
Power company waiting on Comcast to remove inactive coax from unsafe pole
Rocky Mountain Power determined the old utility pole at my property is a safety risk and installed a new pole about 10 feet away. They can't remove the old pole until Comcast's attachment is off it. The only Comcast equipment on the old pole is a single coax line that is not in use by either propert
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Thanks for taking the time to post here on the community forums, user_jzd8w6! We definitely don't want you paying for internet through both Xfinity and NOW. Considering it's $10/mo, it sounds like you may have inadvertently signed up for a NOW WiFi P
Being built for now internet Xfinity and Xfinity Internet two bills
I'm being charged $10 a month for Xfinity now internet and $30 a month for Xfinity Internet I'm trying to get answers and get it straightened out
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Hey there, @user_iw03t6, thanks for reaching out through Xfinity Forums regarding your autopay. Have you checked using these steps to see if autopay is set up: https://www.xfinity.com/support/articles/setting-up-auto-payments? Keep in mind, you will
How do I make sure I have autopay set up for the monthly discount?
I think I have autopay set up but I don't remember doing that. I want to make sure I have it set up so that I get the monthly discount. Why is it so hard to get in touch with someone to just ask that question about my account? Can someone help me to confirm??
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2 numbers 1 phone
For everyone having issues because exfinity greed to sell product and will not put 2 numbers on 1 device. Maybe we should all get together and go to the ceo house up in. West Chester and boycott at his house. I was told I had to get a second number from another company then with both numbers on my p
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Devices
Good evening user_9s1pk7. Did you still need assistance with getting the iPhone activated? Please let me know if you do still need help.
XfinityJon
commented
13 hours ago
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Need Assistance with creating an eSIM for new iPhone 16
Hello, I am in need of assistance with activating an eSIM for a new iPhone 16. I currently have an iPhone X. When I bought the iPhone 16 form the apple website, I checked Xfinity’s website to make sure it was compatible using the IMEI number and it said it was. When I tried to activate it and transf
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