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need to talk to a human now
I don't know what U means...why am I given a crazy user name. I need a human to talk about my monthly charges now
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Customer Service
Internet
My Internet is disconnected. When I log in it's show disconnected
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Your Home Network
Horrible customer service
All I want is account put in 1 name. Hours upon hours of wasted time with bots and AI. Finally live person and accomplished nothing
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Customer Service
Goodwill Letter request due to being a Comcast customer nearly 15 years.
[Edited: "Personal Information"] 03/30/2026 Comcast Customer Care / Credit Reporting Department Subject: Goodwill Request for Removal of Late Payment Dear Sir or Madam, I hope this letter finds you well. I am writing to respectfully request a goodwill adjustment regarding a late payment that was rep
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Billing
user_xt57oo Thank you again for reaching out. I'm glad we were able to put you in touch with the escalation team to investigate your concerns.
Fake offer from customer service and they won’t honor the offer, been use Xfinity for over 15 years .
This is what i am dealing with now I can apply a loyalty discount that will reduce your monthly bill to $50 for the next 12 months. Me : Every month will be $50 ? And prior to the plan expiring, you will also be notified about it. We can surely help you renew your internet plan to provide you with t
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@Jcdriscodc Thank you for taking the time to create this post here in Forums. What error message are you getting, please also confirm here that this channel is a part of your line-up. https://www.xfinity.com/support/local-channel-lineup. If a part of
I should be getting Washington Nationals game coverage but am not
I should be getting Washington Nationals game coverage but am not. The screen says there are programming restrictions, and I should tune in on my tv, which is where I am trying to access
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Greetings, johnlozy! Thanks for knocking on our XFINITY Community door. We always want you to be able to stream your favorite movies with peace of mind! I am sorry to hear you have not been able to access Tubi. Have you experienced this issue with an
trying to access third party app tubi
I cannot get tubi. i have tried re-booting and still will not get access
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That's great information. On the browser you're using to get to the website, can we ask you to sign out, do a full clearing of cache and cookies for the site, then log back in and give it another try? It is possible there's some junk data in y
Cannot record bravesvision
I have access to the new Bravesvision channel (1254) and have watched games live Friday and Sunday. However, every time I try to set a future game to record I get an error code. Today it was code 403 which just tells me something went wrong. I have a team recording set (from last year) but that is s
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No, I already did that. Tried multiple browsers, tried private windows too. I am an IT Admin by trade. The simple stuff has been tried, trust me.
Email login
I want to login to my home email [Edited: "Personal Information"] on my Office desktop
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The most current error (TVAAPP-00100) occurred on the xfinity website. I signed out on the website and back in and got the same error. I also get it for Tuesday and Wednesday but Thursday worked just fine and set the recording. I also we
Cannot record bravesvision
I have access to the new Bravesvision channel (1254) and have watched games live Friday and Sunday. However, every time I try to set a future game to record I get an error code. Today it was code 403 which just tells me something went wrong. I have a team recording set (from last year) but that is s
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Went on DM, agent went through the info I provided, then sent me to an internal web site for IP Blacklist problems. None of the FAQs applied, although 1 was close, but for SMTP server blocking logins, not the IMAP server. A link there went to a repor
Xfinity email on Gmail app "Blacklisted IP"
I am traveling. A few days ago I noticed my comcast email not updating, not even getting the usual spam. Today I cleared Gmail app cache, reset phone, no luck. I re re-entered my login credentials and got a popup notice that my IP was blacklisted. What the heck? I am a 21 year comcast customer, been
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Exposed cable on property
I would like to report an exposed cable on my property.
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Customer Service
And on which device was the most recent error, the iPad? If so, can we try signing out of the app, uninstalling it (Settings > General > iPad Storage, tap the app, and select Delete App), fully power cycle the iPad, then reinstall the app and
Cannot record bravesvision
I have access to the new Bravesvision channel (1254) and have watched games live Friday and Sunday. However, every time I try to set a future game to record I get an error code. Today it was code 403 which just tells me something went wrong. I have a team recording set (from last year) but that is s
Question
You can sign up for MLB.tv for less and get all MLB games with it.
Seattle Mariners baseball TV channel
I am very frustrated with Xfinity cable TV. I received an Xfinity email earlier this week telling me I could get Seattle Mariners baseball games on HD channel 1261 for free since it was included on my TV plan. For the past 20+ years I have watched Mariners games on Root Sports channel at no extra co
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@jal1959 What does the Direct Messaging icon look like?? I am signed in, and I have a chat box and a user profile in the right hand corner. This is the direct message icon
missing group email addresses that disappeared
I had several groups of emails that I use to run my book club and mahjong groups, but the groups have disappeared from the address screen. I can still use the group name to write an email, but I cannot open the group and add new names or delete old ones, because that whole section is gone since the
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user_b9fgdd Thanks for reaching out to us here with your concerns! You can find steps for viewing how much data you have used at the following link https://www.xfinity.com/support/articles/data-usage-usage-history. Xfinity does offer one courtesy mon
Internet usage breakdown
Hi! We somehow ran out of our data limit of 1.2 TB, where in the past we used no more than 2/3 of it. I'm curious to know how this has happened, and if there is anything we can do to limit it. I would like to get a breakdown of the usage please
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You can sign up for MLB TV for less and have all MLB baseball games across the leage each day in the process. In addition, they offer other content that is good as well.
Seattle Mariners baseball TV channel
I am very frustrated with Xfinity cable TV. I received an Xfinity email earlier this week telling me I could get Seattle Mariners baseball games on HD channel 1261 for free since it was included on my TV plan. For the past 20+ years I have watched Mariners games on Root Sports channel at no extra co
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Just wanted to add that I have had the same issues for several years now with no assistance at all from Comcast/Xfinity support other than to check the SPAM folder. I had to give up my reverb dot com account because I could never get the MFA codes.&
Happypackets
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7 hours ago
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End of my wits. Xfinity has no idea why I’m not getting emails from certain places.
For at least the last year, I haven’t been receiving important emails from major companies and organizations including my pharmacy, my utility companies, etc. I have no blocked emails, an empty spam folder. Because of multi factor authentication, I can no longer access my own electric company accoun
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