Hello, I have been a Comcast/Xfinity customer for over 13 years and recently renewed my Internet service after a lengthy chat with one of your representatives on July 26, 2026. Overall, much of the experience went well. My new XB8 Gateway was delivered the very next day, I installed it successfully,

I signed up for a new plan in December 2025 by phone. Then I went on my account and found a cheaper plan, went on chat, received confirmation, but never received the cheaper plan. Although I called every month, I was told it was a glitch in the system, or yes, I see that, you are correct, and receiv

Is the e-mail service changing any time in the future?

Hi, I am writing you to dispute a recent international charge I was hit with. To start off, back in April I called just to discuss recent promotions on my internet service. In our discussion Xfinity Mobile was brought up as part of the promotion. I travel between the USA and Canada often so I asked

... meaning you'll likely damage the HOA's French Drain burying that fiber (...and since you're being forewarned about this problem then HOA will expect Xfinity 2fix any resulting damage 2their French Drain ). ALSO, parts of HOA's French Drain already have some needed pending repairs, so during thos

I have internet plus mobile and I was supposed to get the promotional billing rate for mobile but that is not what’s happening. I am getting billed for two lines when I didn’t sign up for two lines, and phone support people can’t figure out how to help. I was on the phone with them for over 3 hours

So, I just recently signed up for Now Internet but haven’t received any type of confirmation email. Even when I tried to login with my credentials it wouldn’t allow me to. Yall was fast to take the money out my account but not fast enough to send a confirmation email or text. I need a real live agen

I saw a few adds about $40 and $50 deals and would like to know if I have the ability to get those as I am not sure how my current plan would interact.

Power outage reported and still no service Did not lose power to our home and it wasn’t weather related Was supposed to be restored at 12:08 AM now it says as soon as possible with no other info Outage map says 3-100 affected

I have had nothing but issues, since I opened an Xfinity Account. When I signed up on July 14, I essentially agreed to some sort of contract over the phone through some bizarre dial tone system. After which I never received a copy of the contract OR of my account number. Since then the main Xfinity

So, I just recently signed up for Now Internet but haven’t received any type of confirmation email. Even when I tried to login with my credentials it wouldn’t allow me to. Yall was fast to take the money out my account but not fast enough to send a confirmation email or text. I need a real live agen

I messaged Xfinity through the app to try and get the promotion for $50 a month for 1gb internet for 5 years. After some back and forth in the chat, the associate basically told me I could go to a different provider because there was nothing else to do for the price. Kind of ironic that they thank y

... meaning you'll likely damage the HOA's French Drain burying that fiber (...and since you're being forewarned about this problem then HOA will expect Xfinity 2fix any resulting damage 2their French Drain ). ALSO, parts of HOA's French Drain already have some needed pending repairs, so during thos

I’m seeking help from the official Xfinity Support team with an outside drop-bury project that has been unresolved since June. On June 8, Xfinity installed a temporary above-ground cable after our underground line was accidentally cut during tree removal. The technician proposed a route for the perm

Link was sent to me and I clicked it here I am