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I have tried all of the above and still cannot get email on my iPhone. I still get the same message Cannot Get Mail The email server "imap.comcast.net" is not responding.
IPhoneis is not receiving emails
Message is: Cannot Get Mail. The mail server "imap.comcast.net" is not responding. Verify that you have entered the correct account into in Maill Settings. I have done this and am able to logon to Comcast mail on my PC by using the same login in.
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@user_f9ihvq Have you tried clearing out your cache and cookies? How about using a different browser?
Wicked movie tickets
I tried to get the Wicked movie tickets and they were gone as soon as they were available. I am a Diamond member and I don't get many good offers so I am super disappointed. Did you even have tickets or was this a scam? Thanks for nothing!
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gdov721, Thanks for sharing these details. When you receive this error on the laptop, are you connecting to the same internet network as the tablet?
email problem
I can receive email on my Comcast email account, but I can't send email from my laptop. I can send it from my tablet.
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Sure thing, @Loho23. Requests to bury overhead cabling may incur a charge if it is possible to even do so. If you want to look into submitting a request, please send a direct message to us by clicking the chat icon in the upper right corner of the pa
Do you have plans to replace overhead cabling with buried (without requests) in Pompano Beach, FL?
Just wondering if the cables are planned to be buried any time soon. They all come from telephone poles presently. Florida Power & Light has already removed electricity from the poles.
Question
user_8sc6d9 I would be reaching out if I were in your shoes too. Our team is here and happy to help you. Please feel free to send us a DM with your full name and complete address. How to Send Us a Direct Message: Click "Sign In" if necessary.
Promotion not being honored
I signed up in January 2025 for new Xfinity internet service that included a $40/month discount if I also signed up for Xfinity mobile. Meanwhile, a concurrent promotion offered free Unlimited mobile for a year with any internet package. I was assured that both promotions were valid by two different
Question
Yes, I have an account. Thanks for checking.
Do you have plans to replace overhead cabling with buried (without requests) in Pompano Beach, FL?
Just wondering if the cables are planned to be buried any time soon. They all come from telephone poles presently. Florida Power & Light has already removed electricity from the poles.
Question
@XfinityJeff I am using the xfinity connect website
email problem
I can receive email on my Comcast email account, but I can't send email from my laptop. I can send it from my tablet.
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@Again The connection to remote server imap-east.ge.xfinity.com timed out while awaiting the response. Please try again later. This is only when I try to reply to a message on my laptop. When I hit reply to the same email on the tablet, the
email problem
I can receive email on my Comcast email account, but I can't send email from my laptop. I can send it from my tablet.
Question
The same thing is happening to me. I cannot view attached documents in my Xfinity email.
Can't view attachments
I have always been able to either view or download attachments in my emails. All of a sudden I can no longer just view them. I get an error message saying I have to download. This happens on every device that I read my emails on.
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Promotion not being honored
I signed up in January 2025 for new Xfinity internet service that included a $40/month discount if I also signed up for Xfinity mobile. Meanwhile, a concurrent promotion offered free Unlimited mobile for a year with any internet package. I was assured that both promotions were valid by two different
Question
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Billing
user_mtuik8 After contacting Peacock did their code work?
Free Peacock Premium Activation Issues (How do I file a formal complaint with Xfinity?)
I’m hoping someone can guide me on how to officially file a complaint with Xfinity or reach someone who can actually resolve an issue. When I signed up for Xfinity Internet, it came with a 2-year Peacock Premium subscription. Unfortunately, I’ve been unable to activate it for over two months now. I’
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@user_q4r8zp I'm happy to see you were able to get the direct message sent, I'll follow up with you there to assist with the prepaid card concern.
Promotional Mastercard Declined everywhere
I have a promotional card that I recieved a month ago. It does not expire until 2026, yet it is declined every time, I have been able to log into the portal, I have also been able to add it to apple wallet. When I call the customer service department, it is a 30+ minute wait which stays the same amo
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Are you using the website or a 3rd party app @bschmotter
The connection to remote server imap-west.ge.xfinity.com was refused or timed out while attempting to connect. Please try again later.
I keep getting this message. The connection to remote server imap-west.ge.xfinity.com was refused or timed out while attempting to connect. Please try again later. What is going on?
Question
Hi there and welcome to Comcast @user_i6v2eh. Thank you so much for reaching out to us regarding your bill. You are in the right place and we are happy to take a look at your bill. Please send us a direct chat message with your full name and complete
Billing
I have had my service with Xfinity for several years now as of the last past months my bill has skyrocketed over $400 after speaking to customer service rep . The customer rep was unable to give me a reason why only stating that I possibly went over my plan She insisted that if I pay the $ 204 out o
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user_5yn7jc Fixes to Try Check Xfinity’s service statusGo to Xfinity Status Center to see if there’s an outage. Clear browser cache or try another browserIf you’re using the web app, cached data can cause errors. Try Chrome, Edge, o
The connection to remote server imap-west.ge.xfinity.com was refused or timed out while attempting to connect. Please try again later.
I keep getting this message. The connection to remote server imap-west.ge.xfinity.com was refused or timed out while attempting to connect. Please try again later. What is going on?
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@user_5rxm7k - The error message, "The connection to remote server imap-west.ge.xfinity.com was refused or timed out while attempting to connect. Please try again later," indicates a connection failure between your computer/browser and the Xfinity em
The connection to remote server imap-west.ge.xfinity.com was refused or timed out while attempting to connect. Please try again later.
I keep getting this message. The connection to remote server imap-west.ge.xfinity.com was refused or timed out while attempting to connect. Please try again later. What is going on?
Question
Hello jovigirl333! Thank you for reaching out to us on our Xfinity Forums for help with the technician accessing your property. I'm sorry for any distress that the technician caused your pups and yourself that someone was in your yard without contact
Technician access
Is it normal practice for a technician working on a neighbors house to climb the fence to access another yard without knocking on the door of that house to let them know what he’s doing? My dogs just ran inside scared from being outside and when I looked outside there was a technician in our yard me
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I tried to purchase the tickets but there was no place to enter the discount code and when I went back to look at the instructions that came with offer the whole thing was gone. Also the tickets say no passes or coupons can be used for these tickets.
user_f9ihvq
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Wicked movie tickets
I tried to get the Wicked movie tickets and they were gone as soon as they were available. I am a Diamond member and I don't get many good offers so I am super disappointed. Did you even have tickets or was this a scam? Thanks for nothing!
Question