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The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
How to get Return label
Want to print return label. Won't print. Need to return unused equipment upgrade
Question
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Xfinity support
I am trying to cancel a subscription to the Starz App that was accidentally purchased. I have tried through the television, noting. I have tried through the Starz website and it says it has to be cancelled through Xfinity. Why is this so difficult?
Question
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
customer service
I have appt tomorrow to have some one come out, I need to r/s appt as I am sick
Question
Concern moved here to the Billing help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
FILING COMPLAINT
I have now made multiple payment arrangements and none of them are going through. One on the app and two with people on the phone. Internet service has been off all
Question
Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Check for XB10 modem
Can you check if I am eligible for the xb10 modem me being in the next gen area ?
Question
user_o0hrsl Hi there! I am sorry to hear that you are having issues trying to get help with setting up your connection. Our team here is more than happy to help especially over this platform. To get started can you send me a DM with your name and add
Service
I scheduled a service for my coaxial plug, Technician never came, When i called about it the robot claimed i never had an appointment (Even though i have emails and text messages regarding it) And refuses to connect me to a human it just immediately hangs up on me after speaking its first line. What
Question
@jny52 The only way to migrate it is when the invite is sent out by Yahoo. They're rolling it out gradually through 2026, and you don't have to use the email to start the process. When it's ready for you to move over, you can also start the migration
Accesing my emails
For a big while now, I’ve been receiving the same message: 100% capacity and no way of receiving more emails until I delete most of them. I have deleted ALL my emails, both on the cell and xfinity website. Now nothing is coming thru. No emails whatsoever. I keep waiting for the famous transfer to Ya
Question
Check for XB10 modem
Can you check if I am eligible for the xb10 modem me being in the next gen area ?
Question
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Customer Service
user_5aps24 Okay, well let's see what we can do to ensure your emails are no longer being routed in that manner. Also, seeing what we can do about that large influx of emails. Can you send over a direct message with your full name and complete servic
Service terrible customer service is worse
I have been a customer for over 40 years! The company and service used to be spectacular. It is horrendous now. I can't use my TV 3-4 days a month- I have to replace my boxes every every 3 months. Now I can't answer my phone- everytime someone calls I answer and they can't hear me. I can hear them.
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Service
I scheduled a service for my coaxial plug, Technician never came, When i called about it the robot claimed i never had an appointment (Even though i have emails and text messages regarding it) And refuses to connect me to a human it just immediately hangs up on me after speaking its first line. What
Question
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Customer Service
Hello @user_nceyqe, thanks for posting on our Xfinity Forums community page. We want to do everything we can to help. If you are experiencing these issues while accessing the app through your X1 or Xumo Streaming box this article may help: Clear loca
Jurassic Park Ad
How do I stop this ad from taking over my TV. It is either a repetitive commercial or gets stuck on loop and I have to leave the streaming app and go back in to make it go away. It is incredible annoying.
Question
I am currently having the same issue. I’ve followed the steps twice of refreshing the apps and then restarting tv, but closed captions are still on and they are delayed like the previous user said. It’s truly very annoying!
For those having issues with Peacock's closed captions not going away even though the settings are off(on XUMO Box)
So I went over the Peacock app and pressed the three dots button on my remote (not sure if being over the app when hitting that button even makes a difference but it's what I did), I went to app settings/management and hit the "refresh" button for apps, where it says that if there's any updates for
Question
@XfinityBenjaminM thank you for your reply. I deleted everything: mail, trash, junk. There’s nothing. Being that the case, I won’t see the invite to move all emails to Yahoo, ‘cuz I’m not receiving anything. Is there a way I can move all contacts to
Accesing my emails
For a big while now, I’ve been receiving the same message: 100% capacity and no way of receiving more emails until I delete most of them. I have deleted ALL my emails, both on the cell and xfinity website. Now nothing is coming thru. No emails whatsoever. I keep waiting for the famous transfer to Ya
Question
Lost Trade In Phone
I am writing to formally express my disappointment regarding how our case involving the lost trade-in phone has been handled. We have made multiple attempts to communicate through various channels and were issued several ticket numbers. Unfortunately, we did not receive any updates unless we persona
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Devices
customer service
I have appt tomorrow to have some one come out, I need to r/s appt as I am sick
Question
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Customer Service
The concern is not "Home Security Devices And Equipment" help related........... Topic moved here to the proper help section, and for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
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Over billing $255 for returned equipment
Over billed $255 for returned equipment
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