Official

Accepted

Unanswered

Advanced Filters

Search Results (432.1K)

Most Recent
Selected Most Recent
Damaged street box

The green street box at Daniel Drive and West Gulf Drive on Sanibel, FL 33957 is damaged. Cables are exposed.

Question

6

1

0

Thank you! I haven't received an answer yet.  

 to the conversation: 

0

Cancel home internet services immediately

Hi, I would like to cancel my internet service immediately. I do not see an option online.

Question

I am very sorry the process was not easy. I am glad your concern was resolved. We are here to help if you need us!

 to the conversation: 

0

Missing Email Folders in Transition to Yahoo Email

I had a group of folders directly under the Inbox heading that I regularly transferred emails to, now that I've transitioned to Yahoo email those folders are not there. How can I recover them?

Question

Jan 31 - same problem. On the phone the entire day. All they propose - reset it, repair it, again and again. From what I see, nobody was able to solve it.

 to the conversation: 

1

New Apple Watch activation issues

Is Xfinity going to fix this issue? Cannot get Apple Watch Ultra 3 or my wife’s Apple Watch 11 46mm to activate when setting up cellular. My time to send things back is running out. This is unacceptable.

Question

Cancel service

I would like to cancel my service

Question

5

1

0

Agree with you. It even says online at paramount plus website that Paramount+ with Showtime from Xfinity includes Paramount+…. But it DOES NOT! Paramount+ should clean that naming up… very misleading.

 to the conversation: 

0

0

Paramount + with Showtime has no Paramount +?

After researching many comments due to being unable to access Paramount + even though my Xfinity cable plan says I have Paramount + with Showtime, it appears that Xfinity’s package for Paramount + with Showtime only includes Showtime and not Paramount +, is that correct? I don’t understand. Is there

Question

how to add a contact to a group in Xfinity contacts?

I have a name in my contacts that I now want to add to a group I already have set up. How do I do that?

Question

4

1

0

I Need help getting a hold of the bankruptcy team

I need to know my options for my device payments

Question

5

2

0

@XfinityOrlandoM​ thank you. I uninstalled the app and reinstalled it. Then I logged in. I still don’t see the “advanced” tab / screen. What can I do now? 

 to the conversation: 

0

Can't access gateway login page at 10.0.0.1

Browsing to http://10.0.0.1 used to take me to the gateway (router) login page. Now it just displays a page saying "To manage your gateway settings and other features, please download the Xfinity xFi app." I don't know why this changed, but it was within the past 10 days. I can't use the app, becaus

Question

Hello @user_047qnn Thanks for reaching out to us. Sorry to hear you are having issues connecting the Xfinity Stream app to Roku. One common issue with Roku is it gets mad at multiple accounts some times. Do you have multiple Xfinity accounts by chanc

 to the conversation: 

0

7

Unable to activate/authorize Stream App on Roku devices

I'm tyring to activate /authorize the stream app on my roku devices and i keep getting an error. I am able to install the app in the Roku devices. When i try to log-in in tells me to go to xfinity.com/authorize and enter the code showing in the stream app. The web page shows successful activation bu

Question

I have solved the problem. You could have made this Yahoo migration much easier. When I called Xfinity help, he gave me the website of the 20,000 pages of Yahoo help, no phone, no chat, no email. Thank you for the offer of help. But I was able to fi

 to the conversation: 

Missing Email Folders in Transition to Yahoo Email

I had a group of folders directly under the Inbox heading that I regularly transferred emails to, now that I've transitioned to Yahoo email those folders are not there. How can I recover them?

Question

Cable box connection.

I don’t have a coax connection in the room. Do I need it in order to connect the box?

Question

3

1

0

forum icon

New to the Community?

Start Here