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Email migration to Yahoo
Dear Tom Karinshak, I have been a customer of Comcast/Xfinity for more than 24 years and I have never been more disgusted than today. We migrated one of our email addresses to the Yahoo platform that you promoted and it is filled with ads - every 15-20th email is actually a paid Yahoo ad and ads lin
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Phone not compatible
I am having issue with getting my phone compatible with Xfinity. It makes no sense they run off Verizon 5G but I am issue with my Galaxy Z Fold 7 being compatible with the mobile side. There has to be some way for me to get this done. Is there anyone who has been having the same issues. I need help.
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Devices
Okay thank you, I’ll take a look
router
can a home have two xfinity routers being used? or would it need to be one xfinity router and one from somewhere else like best buy or amazon. i have a split network circuit and i thought getting a second xfinity router would work but it's just asking me to basically use it as the primary and to ret
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Thank you for the information @user_9740d0. When you try to add the email to your phone, what is the error you get?
Cannot add Comcast email after account canceled
I recently switched providers and have been able to access Comcast email on my phone and via webmail with no issues. Suddenly yesterday I am no longer able to receive new emails nor add it back to my iPhone 17. I am able to send emails but cannot receive any despite having enough GB. I followed all
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This is fantastic news, Brittnclay, thanks for updating us. Please be sure to reach back out to us for any future concerns. We're always here to help! Thanks for being the best part of Xfinity.
Slow upload speed after upgrading to 2GB/sec and XB8-T modem-Looking for help
I just upgraded my internet speed to 2GB/sec with a stated 217MB/sec upload speed and the XB8-T modem. I have performed about 30 speed tests today, all close to: download 892Mbps and upload 38.9Mbps on a MacBook Pro M1 Max plugged straight into the modem using ethernet. I upgraded both get the highe
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Hello @user_53lvhp, thank you for sharing your experience with us. Our team is here to help! You should be able to manage your auto-pay via the Xfinity app or Xfinity website by following the instructions in the Set up or turn off automatic payments
Xfinity billing
I have been on the phone with customer service and every time I get that they will not automatically withdraw money from my account and they always do. I’m getting so sick and tired of this. The app does not work and their system is highly flawed. I’m thinking about going to someone else and I will
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I can access email via the web portal and view older emails. I can send emails but cannot receive any. I also am unable to add my email account to my iPhone. I tried using the chat help feature on my laptop but when I type my question, it asked me to
Cannot add Comcast email after account canceled
I recently switched providers and have been able to access Comcast email on my phone and via webmail with no issues. Suddenly yesterday I am no longer able to receive new emails nor add it back to my iPhone 17. I am able to send emails but cannot receive any despite having enough GB. I followed all
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I really do not want yahoo but got sick of the invitation keeps coming up so I tried to follow their directions but keep getting message not valid so I will just keep it the same
Transition from Comcast to Yahoo Email
I use Xfinity Connect to receive my email. I have 3 Comcast email accounts. The landing page on Xfinity Connect shows the invitation to change to Yahoo email. I hit the link to "get started" and am prompted enter my Comcast email and password. However, this activity goes nowhere. Nothing comes up as
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Xfinity billing
I have been on the phone with customer service and every time I get that they will not automatically withdraw money from my account and they always do. I’m getting so sick and tired of this. The app does not work and their system is highly flawed. I’m thinking about going to someone else and I will
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Billing
Thank you for reaching out. The onsite technician got this resolved.
Slow upload speed after upgrading to 2GB/sec and XB8-T modem-Looking for help
I just upgraded my internet speed to 2GB/sec with a stated 217MB/sec upload speed and the XB8-T modem. I have performed about 30 speed tests today, all close to: download 892Mbps and upload 38.9Mbps on a MacBook Pro M1 Max plugged straight into the modem using ethernet. I upgraded both get the highe
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Well then the system limitations need to be updated. It shouldn’t be that complicated.
unenrolling from community forum
I accidently created the community forum account thinking I was signing in to my email. Please delete this account. I am unable to find out how to do it myself-there is no unsubscribe option that I can find. Thank you.
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An Xfinity technician had to physically connect to the XB8 router and push a new boot file. The Xfinity system was also holding me on my prior plan until he closed the ticket. As soon he closed the ticket, I got the speeds of my plan. 2.4 gbps downlo
Slow upload speed after upgrading to 2GB/sec and XB8-T modem-Looking for help
I just upgraded my internet speed to 2GB/sec with a stated 217MB/sec upload speed and the XB8-T modem. I have performed about 30 speed tests today, all close to: download 892Mbps and upload 38.9Mbps on a MacBook Pro M1 Max plugged straight into the modem using ethernet. I upgraded both get the highe
Question
Good morning @user_9740d0, and thanks for posting your issue to the Xfinity forums, I hope this message finds you well. I am sorry to hear about the issues you are having with accessing the email through your phone, but you have come to the right pla
Cannot add Comcast email after account canceled
I recently switched providers and have been able to access Comcast email on my phone and via webmail with no issues. Suddenly yesterday I am no longer able to receive new emails nor add it back to my iPhone 17. I am able to send emails but cannot receive any despite having enough GB. I followed all
Question
Cannot add Comcast email after account canceled
I recently switched providers and have been able to access Comcast email on my phone and via webmail with no issues. Suddenly yesterday I am no longer able to receive new emails nor add it back to my iPhone 17. I am able to send emails but cannot receive any despite having enough GB. I followed all
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Customer Service
Customer service
Who in the world schedules the same commercial to play consecutively on these specialized program specific channels offered on Xfinity Comcast cable …. the SAME exact commercial CONSISTENTLY repeats up to six times in a row… day after day . it’s obnoxious and provides a very poor customer experience
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Channels and Programming
@user_qsa17 can I ask you what you are using for the incoming and outgoing address are. I am using imap.Comcast.net and smtp.comcast.net. Is that the same as yours?
Comcast Email is not working on Iphone
As of yesterday, I’ve had issues getting my Comcast email on my iPhone. I’ve insured that the third-party setting is enabled. I’ve updated my password appropriately and I’ve even deleted the account and try to add but now that I’m trying to add, I keep getting the message that the service not respon
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@XfinityQuemekia if you see their message they had to try it multiple times to get it to work. I am having the same issue, have done all of the steps and no luck. I am not sure how Comcast thinks completely disrupting email, without any warning or
Comcast Email is not working on Iphone
As of yesterday, I’ve had issues getting my Comcast email on my iPhone. I’ve insured that the third-party setting is enabled. I’ve updated my password appropriately and I’ve even deleted the account and try to add but now that I’m trying to add, I keep getting the message that the service not respon
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Thank you for the information @user_mkkt1y. I am unclear about what you mean by the cameras having to connect via WAN. A WAN, or wide area network, describes devices connected across a large geographic area like a city, not devices connected in the h
I can no longer connect my wireless cameras to my LAN following Xfinity’s latest update
I can no longer connect my wireless cameras to my LAN following Xfinity’s latest update. This has resulted in slower speeds, increased lag times, and overall connectivity and security issues. The only way I can view my live stream camera footage and use its app is if I lower my Firewall settings, pu
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user_0brkps Hi there, we completely understand why this is frustrating, especially coming back and finding one of your main channels missing. Right now, ABC (including your local Channel 7 in Denver) is unavailable due to ongoing
XfinityAirelle
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Loss of Channel 7 (ABC) Denver Colorado
I was gone from March 31 through April 13. On April 14th, I was dismayed to see that Channel 7 was no longer part of the Xfinity package I have purchased and am still paying for. There are many programs on ABC that I am missing. A number of my friends are unhappy also with this development. Please d
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