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Better Plan Options
With NFL Network being discontinued, plans are out there for cheaper price?
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Customer Service
Hello @user_iuyh0a! I wish I had better news, but Xfinity isn't set up for authentication on the Braves.TV app just yet.
Atlanta Braves
I have access to channel 1254 on Comcast and can watch game live from home. However, I cannot DVR the game nor access the game when I am out of my home network. I have plenty of DVR space, have reset our connection, and have been able to access all other channels outside of my home network. I was on
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Visa gift card never received
I was promised a Visa gift card to pay off my previous mobile service for switching services to Xfinity. It’s been since March 3rd and several times contacting customer service on this matter and was told it should be resolved within 5 to 7 days days and now it’s been over a week and nothing. If I w
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Plan
Hello there, just wanted to follow up to see if your network issues has been resolved?
Newsmax Channel Constantly Freezing
Starting on 12/22/2025 while watching Newsmax on the Xfinity Stream App Newsmax has been constantly freezing. I have to back out of the channel and hit watch. Channel plays for a short time and freezes repeatedly. I use both a Roku 4K Express and a Roku stick to watch TV programs through the Xfinity
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@alphapete Customer Security AssuranceBusiness Hours: 8:00am - 12:00am EST, 7 days a week Contact: 1-888-565-4329
Legacy Email Password Reset Loop – Closed Account – Cannot Locate Records
I had Comcast service in my homes for 20+ years here in the Atlanta market and moved about five years ago to a new location where I have fiber optic Internet connection. My service provider is AT&T. Comcast policy allows me to maintain my Comcast email address which has worked well for years. Someho
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@user_ftxx0f Thanks for reaching out to us regarding your account. I would be more than happy to assist you today and take a look at your account for any better plan options. Please send us a direct chat message with your full name and complete serv
Disappointment Over Loss of NFL Network & RedZone — Considering Leaving Xfinity
I’ve been a loyal customer of for years, largely because of access to NFL Network and RedZone. Losing those channels is extremely disappointing and makes me question the value of staying. This is a big part of why I’ve continued paying for your service, and without it, I’m seriously considering expl
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@user_io6ufk Do not like Yahoo email it's terrible want to go back to Xfinity can't seem to do it You won't be able to return to Xfinity since you've migrated to Yahoo. Tell me what you don't like about Yahoo! Mail and I might be able to help you
Would like to return back to xfinity email from Yahoo email
I don't really like yahoo appearance and would like to switch back xfinity email. How I can do that?
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I have been a loyal Comcast customer for decades and in turn get treated with price increases every year for less channels. You charge me extra for red zone so where’s my refund? Horrendous customer service !! The last straw !!!!!!!!
Disappointment Over Loss of NFL Network & RedZone — Considering Leaving Xfinity
I’ve been a loyal customer of for years, largely because of access to NFL Network and RedZone. Losing those channels is extremely disappointing and makes me question the value of staying. This is a big part of why I’ve continued paying for your service, and without it, I’m seriously considering expl
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@opjose What does the Yahoo migration message look like?I received an e-mail that has an embedded link to [Edited: "Possible malicious link"] which looks suspicious to me.Could someone confirm that this is not a valid message?Thank you This is wha
What does the Yahoo Migration e-mail look like? Is this site a scam?
What does the Yahoo migration message look like? I received an e-mail that has an imbedded link to [Edited: "Possible malicious link"] which looks suspicious to me. Could someone confirm that this is not a valid message? Thank you
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@BruceW What I meant was, and didn't say well, was did you follow up with another DM within 48 hours of the one you were asked to send in March?
Is Xfinity Support broken? Requesting admin assistance
In response to a question I posted I was invited to send a Direct Message to Xfinity Support, and did so. But there was never any response. In addition, ever since I sent that DM, the Xfinity Support icon in the DM editor's "Conversations" list has changed from a white X on a purple disk, to an all
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@MacLady Because you get a nice automated email from Comcast that says Xfinity NON DELIVERY REPORT, that's how you know. It's getting tiresome. My email is becoming unusable. Maybe it's time to find another email provider like GMail. Of course,
Why does Xfinity keep censoring my emails?
I get a lot of phishing emails that I need to report to the hosting servers. For example, Survey Monkey and Wix are hosting the latest spate. [Removed Malicious Links]But Xfinity always blocks me with these 'non-delivery report' emails. !!!!! Why are they censoring these important reports?And the ir
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@Again wrote: "... On that DM you send did you send another one or respond to the one you sent? ..." Not quite sure what you mean. The Black Disk icon appears as soon as I click the DM link to open the editor. The most recent message I sent to Xfini
Is Xfinity Support broken? Requesting admin assistance
In response to a question I posted I was invited to send a Direct Message to Xfinity Support, and did so. But there was never any response. In addition, ever since I sent that DM, the Xfinity Support icon in the DM editor's "Conversations" list has changed from a white X on a purple disk, to an all
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Cancel my xfinity wifi service
It is impossible to cancel your internet service with Comcast/XFINITY. You have to request a callback, and then the scheduling service to request that fails. Trying to cancel via 1-800-XFINITY never gets you to a real person to cancel. I'm trying to raise a complaint and a dispute with the service c
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Customer Service
@BruceW All my icons in DM are like your second image, so I don't know what's going on. On that DM you send did you send another one or respond to the one you sent?
Is Xfinity Support broken? Requesting admin assistance
In response to a question I posted I was invited to send a Direct Message to Xfinity Support, and did so. But there was never any response. In addition, ever since I sent that DM, the Xfinity Support icon in the DM editor's "Conversations" list has changed from a white X on a purple disk, to an all
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I sent you name and address
Verification issue
Hi, I’m trying to place an order for Xfinity Internet, but I keep getting stuck on the identity verification page. After I enter my date of birth, it says: “Unable to verify your identity. Check your details and try again.” The information I entered is correct, but the system still won’t let me cont
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In possibly related news: in the past, and until a week or two ago, when ever I posted a Comment or a Reply, Sprinklr automatically made me a "Follower" of the topic I responded to. But no longer. Now, when I post on a topic, if I don't MANUALLY clic
Is Xfinity Support broken? Requesting admin assistance
In response to a question I posted I was invited to send a Direct Message to Xfinity Support, and did so. But there was never any response. In addition, ever since I sent that DM, the Xfinity Support icon in the DM editor's "Conversations" list has changed from a white X on a purple disk, to an all
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Paramount + is the only subscription that doesn't work. Has always been a issue thru xfinity. Wish they would quit saying it's our fault and acknowledge that it's a issue on their end.
user_4hc7pv
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15 hours ago
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Paramount Plus Error "Something Went Wrong" just recently
Since the beginning of Feb 2026, we have been getting the following error when watching reruns of NCIS: New Orleans on Paramount Plus: The error appears after a long streaming delay, apparently up to 10 minutes into the episode, based on repeated experiments. (Ignoring the annoying delay that occurs
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