For the last 3 months, I have dealt with you all in your damn outages and me being suspended all over the place, particularly while I'm working ! So I'm going to drive and switch my service over to AT&T or whoever else I can get with. Because I am done with you all! I have worked with y'all for mont

About a week ago, I switched from T-Mobile to Xfinity and ordered new phones. However, the employee who processed my order made it incorrectly. I specifically asked about getting new phones for my existing line and did not request or authorize an additional line. Because the order was processed inco

I do not want to get billed beyond that date. When do I need to turn the Equipment to the store?

I was charged twice for my payment

As a dedicated customer for seven years, my bill has been increased to $70. Meanwhile, new customers are offered attractive options: $40 for 300 Mbps, $45 for 500 Mbps, and $50 for a gig. Unfortunately, Xfinity has been unable to assist me. It is important to note that I only use the internet for a

I recently had a new cable buried and the team who came out to bury it hit gravel and left several feet of the coaxial cable exposed and just piled the gravel in top of it. I reached out to the cable technician who updated my equipment indoors and he escalated the issue to his boss and in turn got w

How can i get Redzone

I have a customer-owned UniFi UCI modem. I am on a grandfathered TV and Internet bundle that I do not want to alter or re-rate. I need a Digital Care official employee to manually add the $30/month Unlimited Data Plan feature code to my current billing profile as a standalone add-on. I do not want t

Why won't they bury my fiber cable it's been 4 weeks since I got my system installed I got fiber laying across the road through my yard can't move the grass people are complaining I've called tech support three times I've had two technicians come out tell me they were going to schedule the cable to

Have an Arris cable box (x1v3 I think) with 150 hours of HD storage. This is properly reflected when I check the Xfinity settings on my TV (9% full with around 15 hours of saved shows). According to the Xfinity website, I should be able to record up to six shows at once. However, when I attempted to

Do you have wireless WiFi without cable cords

I know this had been raised in the past -- and never fully resolved! -- but I am having trouble forwarding my email from Gmail into my @comcast.net email address. Worked flawlessly for years but now I get messages blocked by the Comcast email server with various error codes ("throttling" and other a

Hello, I am unable to link or activate the complimentary ESPN Unlimited subscription that is included with my Xfinity service. My exact package is Ultimate TV with the More Sports & Entertainment Package. I explicitly have all baseline ESPN channels active on my cable boxes, which qualifies my accou

I got my storm ready a few yrs ago because one of Comcast people told me it would be perfect for allowing the internet to make it out to my trailer and it worked great until Comcast said I needed an updated modem and storm ready now it won't connect so im back to service that works off and on but mo

We increased our Internet and we have more problems now than ever. We need someone to come out to the home to assess the situation.