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Bill
Idk like to be enrolled in the WiFi program for people who receive state benefits.
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Sign-In and Account Management
@5696mimi Thanks for adding to the thread. What device are you watching it on?
It appears the buffering happens only on HBO Max. I am having the same issue as everyone else! Frustrating does not cover it!
HBO BUFFERING NIGHTMARE IS DRIVING US CRAZY! Buffers every minute, or just stops and kicks us out of the app all together!
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@TALBeth I appreciate you taking the time to make us aware of your experience with these cable lines being installed. I would be more than happy to look into this to see what we can do to use an alternate route when installing these cable lines. Pl
Property easement issue -- Orange Cable running across 80ft of private property for years -- Bury the cable now
Good morning - For several YEARS now I have been reaching out to Comcast Xfinity to deal with an issue on our property. There is an orange internet/cable wire (electrified I am told) than runs over our yard for nearly 80 feet. Eighty feet. This was meant to be temporary, but alas, it is still here.
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@user_ettlfs We moved out of the Xfinity service area 1 year ago. Still had comcast.net email. Now after moving primary email to Yahoo, I cannot access a secondary email account to move it to Yahoo. Help, please. Did that secondary account also re
Lost access to secondary email
I was able to move my primary email over to yahoo. The problem I'm having now is not having access to my secondary email so that I can reset the password. Yahoo does not recognize my secondary for some reason and it appears it may have been deleted by xfinity.
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My Phone Number is Being held Hostage: 16+ Hours in Retail Stores & Still No Service
I am reaching out here because I have exhausted every possible traditional support channel. For the past 7 days, my phone number has been "held hostage" by an internal Xfinity Mobile system error, and I am currently left with zero cellular service. The Issue: My number is reportedly "stuck" in a bac
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Network
Gotcha, and thanks for checking with them, @snoo1. I'd love to help with the Peacock Premium redemption issues. Please send a direct message including your full name and service address, and we can get started anytime. How to Send Us a Direct
Trouble activating Peacock Premium subscription.
I am trying to activate Peacock Premium subscription that was included in my plan. However when I tried activating it from my plan but I got a message - "Your Xfinity account is already linked to another Peacock account". Searching this forum I found others with the same problem but they have been r
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@user_n5ho0t We can help. Send us a direct message with your full name and complete service address to “Xfinity Support”. To do so, click on the message icon located at the top right of this forums page. Here's the detailed steps to
please cancel my internet, tv xumo box and mobile accounts today
Please cancel internet, tv and mobile accounts today. I am moved to a senior retirement home and no longer need these. Thank you, Nancy
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@rgdaddy22903 I LOATHE Yahoo!. It refuses to allow me to delete emails designated "Ad". Has anyone figured this out? Use an ad blocker.
Solved! Comcast/Yahoo email migration
It's become clear that I'm not the only one who has run into a wall trying to complete the email migration. It's regrettable that Comcast didn't publicly provide its customers with the same excellent guidance offered by @XfinityEva. For the past month, I've been trying to complete the migration to Y
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Good afternoon user_v4sset. Thank you for reaching out through our Xfnity Community Forum. You can certainly pick up the equipment at a different location, as long as there is a pending order that should not be an issue. The only thing that would als
Pickup location
I recently moved to DC and I chose a pickup location by accident not realizing it was the one farther away from. The order has been placed but I was wondering if it's possible to change my pickup location to a closer one.
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user_19867d If the home is wired for the service we can instal the outlet. Otherwise you might need to contract an electrician.
No Coax Outlet
Hello I live in an apartment complex, and need a coax outlet as my current apartment doesn't support or have one. My property manager gave me an improvement form for the contractor to fill out for approval. Does xfinity do the contract work themselves to install outlet or do i need to find a 3rd par
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@XfinityTommy pretty awesome new internet options ??? Most of these new options according to support only seem to apply to new customers, seems we need to drop service for 3-4 months to get treated fairly. The webpage seems to offer some deal
Would like to return back to xfinity email from Yahoo email
I don't really like yahoo appearance and would like to switch back xfinity email. How I can do that?
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We would like xfinity to finalize the negotiations with WMAR and Scripps and return them to the xfinity lineup.
Lost wmar local abc channel in carroll county Maryland.
Because comcast didn't make a deal with the owner of our local abc wmar channel we now have no abc channel. However we have the Washington dc abc channel wjla in sd only. I pay for hd service. Why can't we get that channel in hd also? All of my abc dvr recordings didn't record because of this snd i
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I've lived at my current property (Tallahassee Fl) for 20 yrs and all this time I have experienced Comcast running cable lines through my back yard (which is not an easement) so that they can access my neighbors' properties of which there are 3. I ha
Property easement issue -- Orange Cable running across 80ft of private property for years -- Bury the cable now
Good morning - For several YEARS now I have been reaching out to Comcast Xfinity to deal with an issue on our property. There is an orange internet/cable wire (electrified I am told) than runs over our yard for nearly 80 feet. Eighty feet. This was meant to be temporary, but alas, it is still here.
Question
@XfinityShawn it happens any time and any show I watch. No error codes.
It appears the buffering happens only on HBO Max. I am having the same issue as everyone else! Frustrating does not cover it!
HBO BUFFERING NIGHTMARE IS DRIVING US CRAZY! Buffers every minute, or just stops and kicks us out of the app all together!
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Thanks for moving this @EG.Good afternoon @user_r97lkb. Can you provide me some more details on your issue?
XfinityRaf
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10 hours ago
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1
Transfer order
I can't sign to my internet did it get reconnect
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