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Hello @XfinityNatalie, you have answered the question. I looked on YouTube and found a video from Spectrum using the Xumo Stream Box with their Spectrum Stream app, similar to the Xfinity Stream App, that shows how to navigate the app. It appears to
Xumo Number buttons for Xfinity Stream App
Hello, I am hoping someone knowledgeable can answer this question for me. Once I am in the Xfinity Stream App using the Xumo Stream Box, can the number buttons be used to find and select the different channels, that is, channel 702, etc.? I have a Roku streaming device using the Xfinity Stream App,
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Thank you for reaching out here. The direct message icon should be on the top right of the screen to the left of the bell icon. If that is not present you can use the https://forums.xfinity.com/direct-messaging to send a direct message.
Free Peacock Premium for Xfinity Internet customers who remain enrolled as a Platinum tier?
I initially qualifed for free Peacock when signing up 5 years ago, but didn't get their streaming device and therefore didn't activate it. Now, I have become a platinum member after 5 years of service, and I'm trying to get the "Peacock Premium, on us" listed on xfinity.com/membership for my account
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I've gone through the same thing. I opened a complaint here and with the FCC about their billing and customer service issues. I have gotten told so many different things when I contact them about my bill and every agent tells me something diff
Untruthful customer service
Alright, so for starters. Your customer service is not that great. Some of the people are kind and try do their job, but they have no problem lying to you. I was told I’d be reimbursed and never was. Got hung up on when transferring my call. Said I could access my Peacock app at any time. In which w
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I can not find the direct message location anywhere, I am also a platinum member and peacock is coming up as im not eligible as well
Free Peacock Premium for Xfinity Internet customers who remain enrolled as a Platinum tier?
I initially qualifed for free Peacock when signing up 5 years ago, but didn't get their streaming device and therefore didn't activate it. Now, I have become a platinum member after 5 years of service, and I'm trying to get the "Peacock Premium, on us" listed on xfinity.com/membership for my account
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Email on iPhone
I keep getting incorrect id or password. Works on my laptop fine but iPhone while using Oulook
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Sign-In and Account Management
New router causing irregular connection with Steam and browsing
I got a new router a couple weeks ago (FCC ID: g954331x). According to the ISP's connectivity tests, my connection is fine. However, I am having intermittent connectivity issues with my desktop computer, with both Steam and browsing affected. I'm using the same ethernet cable as with my previous rou
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Your Home Network
Cancel Order
I have an order for Internet Wifi that I want cancelled. Can you help me?
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Customer Service
I sincerely apologize for the stress this move has caused you. I hear your frustration loud and clear, and it’s disappointing that our systems and teams haven't hit the mark for you yet. This is definitely not the smooth transition we aim to pr
XfinityQuemekia
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Customer service
The worst experience I have ever had. I went to change my address and the PEOPLE WORKING cannot do it. I call the stupid robot and it doesn’t work or help. My issue is still not solved. All I got was “sorry” from the people.
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