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user_ssm91 We appreciate that update as it seems the issue stems from when you use GoDaddy. Is that correct?
Sending emails from Outlook using comcast.net stopped working due to DMARC policy enforcement? (can still receive email)
Earlier today, I tried to send emails using the Outlook client for Windows, but they consistently failed to send, with an error code of 0x800CCC0F ("The connection to the server was interrupted. If this problem continues, contact your server administrator or internet service provider (ISP)."). I the
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i'm trying to cancel everything
cancel
i was trying to get a new phone trough the xfinity wifi plan but i wasn't approved for the plan and they've already sent out my router how do i cancel my plan before they start billing my account
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Recurring Intermittent service outage every afternoon from 12 to 4pm
I need to report a recurring intermittent service outage that has not been resolved after three technician visits. My XBB gateway loses its connection to the Xfinity network every afternoon. Internet, TV and voice all stop working, while the Wi-Fi network itself remains visible and devices show " Co
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Your Home Network
Pairing printer
Can’t pair my canon mg5220 printer. Just received my new xb10 router. My network shows up on tje wireless lan list bit wont connect. There was a suggestion to change setting from wpa3 to wpa 2 nit went to the xfinity app and wpa3 is the only option. Looking for a wps button on the router but it only
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Your Home Network
Put wrong address into form when setting up
Hello, I unfortunately forgot to add my apartment number when setting up my home internet. The hardware is out for delivery at the moment, but to somewhere else in my complex. I need some help working out what to do about this, thanks.
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Customer Service
Thank you for your speedy response. yes, I am using the Xfinity Stream app on the Fire TV stick. I could find no Xfinity app on the LG system. The message I get is Please connect to your in home WiFi. Due to licensing agreements, some content c
Streaming not available
Screen says Device Not at Home. Suddenly can't access Xfinity stream.
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Xfinity support - transfer Verizon number
I have been trying to port my number from Verizon to xfinity for over a week now. There seems to be an issue with the account details or the transfer pin. After searching the forums it seems as though this is a known reoccurring issue. Is it possible to “reset” all the info (like the eSIM and IEMI),
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Devices
user_1p4m09 Hello, I am happy to be of assistance. Please send us a direct message with your full name and complete service address to "Xfinity Support". To do so, click on the direct messaging icon located at the top right of this forums page.
Lawn aeration company cut my exterior internet line, need a technician to repair it
Lawn aeration company cut my exterior internet line, need a technician to repair it. No issues with service until this afternoon after our yard was serviced for the fall. Same issue we had in the past. Thank you for the assistance.
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I am having the exact same problem. I’ve been in contact with Xfinity at least 5 times. No body knows the reason?
Stream the local TV channels remotely using the xfinity stream app with a fire stick
About a week ago I have been unable stream the local TV channels remotely using the xfinity stream app with a fire stick I have connected to my TV. The other togo channels stream without a problem. My home location is at 02035 and the remote location is at 02532. The notification states ” To play vi
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Xfinity mobile account showing old address
I ordered a new iPhone and it’s being shipped to our old address that we moved from 2.5 years ago. Need help ASAP to redirect shipment and then update my address on the backend to our current Xfinity internet and cable service address.
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Customer Service
Hello user_xpf6ii we're glad to hear from you and see your voice added here via the Xfinity Forums. This is never the experience that we'd want for you as our valued customer, and would like to assist with your device activation. Please send
Complaint Regarding Xfinity’s Device Transfer Process
Dear Xfinity Customer Service Management, I am writing to express my deep disappointment and frustration with Xfinity’s poor system for transferring a device between two lines under the same account. I have spent the past four days trying to complete this simple transaction, but despite my repeated
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I spent 45 minutes on the phone with hulu customer service. It’s not a Hulu issue. I can still watch episodes from my phone on my home WiFi but not my TVs.
hulu streaming not working from xfinity X1
Have Xi6 xfinity box and hulu app comes up fine but any video on demand gets an error P-DEV310. How can I fix this issue
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I am having the same issue. When I try to watch a recording that is still in the process of recording, for example a I start recording a football game at 7pm and then try to start watching it at 7:45 while it is still recording, it will not allow me
rewind and fast forward on DVR
I used to be able to rewind and fast forward (already recorded portions) on DVR while recording live TV on Streaming App. on Smart TV Now when I try to do so it goes back to the beginning of the show. Sources tell me this is a known Xfinity issue. Despite Topic below this is not about the website.
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A little more detail to add. While waiting for a response from the forums, I tried playing around with the DNS records on GoDaddy and found something interesting: if I change the section of the existing DMARC record from "p=reject;" to "p=quar
Sending emails from Outlook using comcast.net stopped working due to DMARC policy enforcement? (can still receive email)
Earlier today, I tried to send emails using the Outlook client for Windows, but they consistently failed to send, with an error code of 0x800CCC0F ("The connection to the server was interrupted. If this problem continues, contact your server administrator or internet service provider (ISP)."). I the
Question
user_3y5m58 Thank you for reaching out for help with your free line promotion. If you could send our team a direct message with your full name, the name listed on the account (if different), and the service address associated with your account, I'd b
Free Line Promotion Not Applied After Account Transfer: Request to Restore
I've been an Xfinity customer with internet and mobile service, including a promotional free line valid for twelve months. I recently moved and was told by both a store representative and an Xfinity chat agent that my services could be transferred and the free line promotion would carry over to my n
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user_7f3pux Can you try clearing your cache/cookies, and try a new web browser? Did you try making a payment from the Xfinity app?
Unable to make payment
Every-time I go to Make a Payment I keep getting Restricted Section. My account is set as primary.
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Hulu is no longer working through Xfinity on either of my TVs. I can enter the app but once I chose an episode I get error P-DEV310. I had to go through the TV remote (not Xfinity remote) and log into the Hulu app through that for it to work. Xfinity
hulu streaming not working from xfinity X1
Have Xi6 xfinity box and hulu app comes up fine but any video on demand gets an error P-DEV310. How can I fix this issue
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Good evening @user_njjxiq. We can assist you with your request of canceling your mother's account. If you could send our team a direct message with your full name and full address, we can get started. To send a "Direct Message" ("Private") mess
Cancel Account Without a Phone Call
My elderly mother has moved out of her place and no longer needs her Xfinity account. Where she has moved, she will not need the services. Thank you!
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Hey there, user_ooy7mj! Thanks for reaching out to us with your recent security concerns. Please contact our Customer Security Assurance team at the following number 1-888-565-4329 listed. You may also review XFINITY CSA to report this concern. Let u
XfinityNatalie
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13 hours ago
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hacking
i received three texts providing a code but i didn't request
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