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Direct Message Chat Icon
I keep seeing this message but it's faulty. There is absolutely no direct message chat icon anywhere on the forum or main site. To send a "Direct Message" ("Private") message: • Click "Sign In" if necessary • Click the "Direct Message chat" icon • Click the "New message" (pencil and paper) icon • Ty
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Customer Service
close comcast email account
Hello, I need to close my Xfinity Comcast email account. I don't use it any longer. Any messages that are in the account and any address stored there is no longer needed. Please advise me. [Edited: "Personal Information"] Thanks, DJ
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Customer Service
My Wi-Fi pass is not working and I paid
This is very frustrating I have gone days without Wi-Fi even though I have paid this is not fair at all,my number is [Edited: "Personal Information"], fix it
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Customer Service
CBS and NBC
When we will get CBS AND NBC back in the channel lineup? Those channels are non-negotiable for our family. We appreciate a swift resolution to this outage. Thank you.
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Customer Service
Same situation here. I’ve spent close to 4 hours on the phone over the past 5 days with friendly but ultimately unhelpful agents trying to ‘subscribe’ to Mariners TV. Not sure what’s going on but the whole thing is maddening.
Seattle Mariners baseball TV channel
I am very frustrated with Xfinity cable TV. I received an Xfinity email earlier this week telling me I could get Seattle Mariners baseball games on HD channel 1261 for free since it was included on my TV plan. For the past 20+ years I have watched Mariners games on Root Sports channel at no extra co
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Hi, if it's available, I'd like to change my user name to [Edited: Personal Information] Thank you. Note: This comment was created from a merged conversation originally titled Change user name
Dual SIM supported by most except Xfinity
While eSIM technology has been around since 2016-2017 and dual SIMs have existed even longer in mobile phones, why is it that Xfinity is one of the only carriers that does not allow 2 lines on 1 phone? It's easy to say, "dual SIMs are not supported", but they actually are. Why won't Xfinity allow so
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user_acrzz7, perfect! Thank you for understanding. I have this now merged and we'll make sure we cover both for you.
Dual SIM supported by most except Xfinity
While eSIM technology has been around since 2016-2017 and dual SIMs have existed even longer in mobile phones, why is it that Xfinity is one of the only carriers that does not allow 2 lines on 1 phone? It's easy to say, "dual SIMs are not supported", but they actually are. Why won't Xfinity allow so
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Billing Extension Help
Hello, I spoke with an agent last night about extending my payment arrangement. They said that they had set it up for me and that I could pay next week. However, the payment still tried to come out today and the extension they promised they put in was never set up!! I do not have the funds right now
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Your Home Network
Schedule an appointment
received a text to schedule an appointment for service in my home
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Your Home Network
Hi there querqeekid 👋 I appreciate you stopping by our community for something as crucial as missing emails, and you're in the best place for help! There are emails I've held onto for years myself that had gone missing in the past, so I know how dev
XfinitySeth
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10 hours ago
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Xfinity Deleted Hundreds of E-Mails From Files I Created
I did not authorize this and they never warned me it would occur. This is outrageous. I am livid. These are extremely important communications and I need a way to locate, protect and RETAIN these e-mails. Shame on Xfinity for pulling this stunt.
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