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@user_3k3a4q Why have you not fixed logging in to emails I really need to get to my emails and I can't when is it going to be fixed https://connect.xfinity.com/appsuite <----- try here. If that isn't working for you, post back
Why have you not fixed logging in to emails I really need to get to my emails and I can't when is it going to be fixed
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Same problem, no activate button at all
Apple TV StreamSaver subscription activation problem.
I have been unable to activate Apple TV. At xfinity.com/yoursubscriptions when I go to activate Apple TV it gives me an error message saying "Something unexpected happened. Please close this pop up and try again. If the problem persists, try again later." I have tried for several days still getting
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@strkbwlr I'm experiencing the same issue. After moving my xfinity (comcast.net) email mailbox to Yahoo, I cannot configure gmail to connect to the new yahoo hosted mailbox. Tried pop3 and imap server settings. Any ideas? You can find information
Transition to Yahoo and gmail use stopped
I use gmail as 3rd party app. Once I migrated I haven’t been able to get my mail. I’ve changed smtp server and port as yahoo provides and tried yahoo and comcast passwords. Not sure what the problem is
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Hi @user_37rwia, and thank you for posting on our Xfinity Forum community platform! We apologize you’re running into issues with watching Paramount+. To help narrow this down, can you please let me know what type of device you're using to acces
Paramount plus issues
Still there’s an issue with Paramount+ on Xfinity so I guess I never learned how to fix it. Stupid it’s taking me over an hour to try to somewhat compatible show together on Paramount+ using Xfinity. I’m so over this. i’m using the cable box and Paramount+ is stupid and I hate it
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@user_med09k Thanks for adding a post. We can check the latest promotions. You can too by signing in here https://www.xfinity.com/broadband-labels. It shows the same promotions we have access to. Send a direct message with your full name and complete
Request to Review My Current Internet Plan
I have been a customer for the past two years and have been satisfied with the service. However, I recently noticed that my monthly rate has increased from $65 to $100, which is a significant change. I am currently considering switching to another provider, such as T-Mobile, which offers a similar p
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@Annabelle2 I still haven't received an official email from Xfinity telling of the transition. It's now April 11, and I've heard talk this is goin' on through June 2026. Perhaps they've changed their minds and rescinded this whole thing af
Mailbox Update Needed Old Version Shutting Down
I received an email at 4:30 AM today, and it claimed to be an official Comcast Email, but when scanning the "From" field, it listed a personal comcast.net email address, with the name disguised as "Dear Comcast Owner". I can't give out the actual email address for fear this post might be flagged as
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I completely understand where you’re coming from. With the way things are in the economy right now, every dollar counts! I’d love the opportunity to review your account and see how we can bring that monthly total down to a more comfortabl
Cost of service hikes
I can no longer afford the internet and cable services due to the steady increase in your prices. It is more of luxury in this economy. Is there anything you can do to make your services affordable? Otherwise, I need to cancel everything.
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Thank you for the information, also, did you try Peacock Support yet? That link is: https://www.peacocktv.com/help/article/contact-us-in-customer-service Also here
Can’t activate peacock Account
I recently moved and it gave me a new subscription to peacock. It now won’t let me activate it since I already have an account associated with my Xfinity email. Is there a way to transfer my old Xfinity peacock account to my new Xfinity account? It’s the same email address.
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The problem only exists with Xfinity. If I bypass Xfinity by using the Paramount Plus app on my LG Smart tv, problem goes away... and lag goes away... blurry picture goes away.
Paramount Plus Error "Something Went Wrong" just recently
Since the beginning of Feb 2026, we have been getting the following error when watching reruns of NCIS: New Orleans on Paramount Plus: The error appears after a long streaming delay, apparently up to 10 minutes into the episode, based on repeated experiments. (Ignoring the annoying delay that occurs
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I am unable to stream on demand ABC programs. They are not part of scripts. Why?
Can’t watch CBS
Why can’t I watch CBS on the CBS app, CBS sports app, and Xfinity Stream app?
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Request to Review My Current Internet Plan
I have been a customer for the past two years and have been satisfied with the service. However, I recently noticed that my monthly rate has increased from $65 to $100, which is a significant change. I am currently considering switching to another provider, such as T-Mobile, which offers a similar p
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Customer Service
Hi! Yes! Same plan. And yes, when I logged back into my peacock account it asked me to choose a plan. When I went to try to activate through Xfinity it said I can’t because an account is associated with that email.
Can’t activate peacock Account
I recently moved and it gave me a new subscription to peacock. It now won’t let me activate it since I already have an account associated with my Xfinity email. Is there a way to transfer my old Xfinity peacock account to my new Xfinity account? It’s the same email address.
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Hey @user_zve3gw Thanks for posting here on forums, check this out https://www.xfinity.com/support/articles/manage-wifi-devices-my-account may be of help! let me know if you need further help.
Need to erase profiles so I can add
I can't to the page to erase old profiles connected to Wi-Fi pass I figured out it's because I have 3 accounts
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Cannot access my wifi advanced settings have tried all the other solutions hard reset, app reinstall, etc
I am so frustrated with your stupid automatic optimization bull, I got Xfinity now just a couple months ago and I need to be able to enable my routers 2.4 ghz but I cannot access wifi equipment in the app! All I can access under "wifi" is gateway details, troubleshoot, and ask assistant. I have hard
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Your Home Network
Hi @user_b9sda1 , thank you for posting on our Xfinity Forums Community platform! Please know we pay programmers to bring you the entertainment you love, and a number of reasonable offers have been made, and they haven’t been accepted. Comcast
Cancel live tv
I spoke to the chat & was told if I get the live tv through you the stream plus I would get channels 2, 4 & 7 for abc news and I don’t get it.
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@EG From a quick review, they all require that I have access to whatever controls them, which residents here do not. The property manager was in contact with Comcast multiple times and was told that all of the Access Points have to be operat
COMMUNITY / MANAGED WIFI: Can WiFi in one apartment be disabled?
All units on the property have the Ruckus H550 Access Point. For medical reasons, I need the WiFi turned off in my apartment so that I can set up wired Ethernet connections to my devices. The Ruckus has four LAN ports on the bottom. Property manager says Comcast is telling him this is not possible,
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Need to erase profiles so I can add
I can't to the page to erase old profiles connected to Wi-Fi pass I figured out it's because I have 3 accounts
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Customer Service
@user_dobwo4 It says my email account has been closed how do I reopen it? You need to log in to webmail at least every 90 days. Customer Security Assurance may be able to help you. Customer Security AssuranceBusiness Hours: 8:00am - 12:00am EST
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I tried Signing into my email account and it says it’s closed. How do I reopen it?
It says my email account has been closed how do I reopen it?
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