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Revise Fearnet or chiller; or create a new cable horror channel
Hello! Im a big fan of horror as many other Comcast customers are and was hoping FEARnet could be revised or chiller. Or a 24/7 horror channel could be created. Each cable has 24/7 content. Like the food network has cooking 24/7 and Cartoon Network has cartoons 24/7 to name a few but there isn’t a 2
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Channels and Programming
Bury Cable
I started Xfinity internet on May 1. The tech said someone would be out to bury the cable within 14 days. No one has come out yet. I need this buried. How do I get this done. Checking status has not changed at all.
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Customer Service
I asked them to deactivate the line and the charges keep coming. I may have used the phone once last year. I can't remember exactly, but they didn't deactivate the line, and they didn't tell me to return the watch in that conversation or in any previ
Xfinity agents scam the customers with free Apple Watch!
On November 2nd 2025, while I was trying to upgrade two phones on my account to the new iPhone 17 Pro Max, the agent offered me two Apple Watches for FREE which kids can use it without needing an active Phone. He told me that devices are free and I will pay only the lines for the watches which costs
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Concern moved here to the Customer Service help section for greater exposure to Comcast corporate employees (The Digital Care Team) for assistance.
Tivo Cable Cards & Adding HBO
We have two televisions, each connected to a Tivo DVR with cable cards from Xfinity. Both televisions and DVR's work perfectly. I understand I cannot switch my Xfinity cable plan, or I run the risk of the cable cards no longer working. But if I stick with the same plan I have now, and add HBO as a p
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Comcast email transition
I heard Comcast email is switching to yahoo or something??? Do I need to do something? My email ends in @Comcast.net
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The concern is not "accessibility / disability" help related............ Topic moved here to the proper help section.
Construction estimate needed at [Removed: Address]
A comcast/Xfinity technician came out but could not install Xfiinity because "construction" had not connected the street box to our house. We have a long driveway from Hale Ln to our house. We also have Georgia Power poles from the street to our house with the last 100 yards underground.
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Why does every streaming bundle include peacock when a lot of us already have it as part of our internet?
I get Peacock with my 1 GIG internet package. Why does every streaming bundle include it when a lot of us already have it? Charging us twice for Peacock makes the bundles not worth it.
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Xfinity Stream Website
user_jwx5qz, Hi there! I just wanted to check in and see how everything is working for you so far. I did take a look at the account and noticed some additional maintenance scheduled for your area on Thursday, so I’ve set a reminder to follow up
Coda56 issues
I recently was having slow internet speeds due to having an older modem. I have just upgraded to the Hitron Coda56 about 5 days ago, and since “upgrading” my internet has gotten even slower. I’ve talked to countless agents on the chat with no solution. I just want my internet back up and running. So
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Concern moved here to the Community Center help section.
Delete Community user
Please delete from Xfinity Community user_Oegjgd I do not wish to have this account and click on a button in error.
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user_53wpdr We appreciate you reaching out to us over our Community Forums, we would be more than happy to help! I do apologize you were unsuccessful getting assistance over the phone with our automated system, or the phone technicians. This is not t
Awful and Untrained Service
How is this the only method to escalate a complaint? Is it so far removed that we can barely talk to a human let alone someone trained. Firstly your AI assistant programming is awful. Tech issues should never be handled by such a poorly written LLM. It froze on giving me the same answer for five str
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@user_710300 I did receive a message but I wasnt notified. Unfortunately, it did not work.
Caller ID not Displaying on TV
I with no success and I'm requesting that you check your end. Why it might be "on our end" Since you mentioned this started with the new modem, there is a possibility that the Rate Codes on your account weren't updated correctly. When a new modem is scanned in, the system sometimes fails to "attach"
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Concern moved here to the TV help section.
Setting up new cable box
I just picked up my new cable TV box followed all the instructions but the box itself will not turn on
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Concern moved here to the TV help section for assistance.
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Adult on-demand channels
Adult on-demand content
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