I sat on the phone with a rep for 2hrs . We got a new account made for Wifi services and he told me he was able to transfer my mobile service over to so I don’t have to pay the extra fees! It didnt work, its not showing up in my Xfinity account whatsoever. I’m not trying to pay 100+ for mobile and t

Came to my residence twice and could not provide internet service even though I currently have internet service with a different provider

I've been overcharged for my mobile billing since the 2nd month. Every monthI've had to call. The past couple of months the bills have more than doubled. I'm supposed to pay around $55 until I got my third line whi h should be around $75. I would like to havr a supervisor reach out to me.

The cable connect out front our house is exposed to the weather. The new equipment is too big for the current mechanical box. The installers put the new equipment in and then left it uncovered because it doesn't fit in the old mechanical box. We have called for Xfinity support twice and had two more

I am currently using a Motorola MB8611 cable modem which has been in service for the past couple of years without issue. My internet keeps dropping for a couple of minutes intermittently with the event log entry of DS Profile Assignment Change and then reconnects without me having to reboot the mode

When I signed up for your $40 per month deal, I was asked for my bank account number for autopay. I gave the store employee the card listing the account and he input it. I then received a communication from you stating the payment method for the first bill was rejected and $10 was added to the bill.

i have been struggling for the past week with this “free year ” promotion they are taking the longest time and always transferring me why can’t you just honor the deal you put out instead of making me jump through all these hoops.

Outages are becoming a normal weekly thing in my area that sometimes lasts for an hour or more. My area never had these problems before the upgrades were done. This really needs to be looked into because no one area should have outages this frequently.

The cable box in my neighbors yard is lifted off the base and exposed to the elements. We have been having some issues with our reception lately, could this be causing some of our problems? My address is [Edited: "Personal Information"]

For the last 3-4 months (mid-November) I have been experiencing intermittent connection issues while on video conference calls. This occurs regardless of video conferencing platform (Google, Zoom, Teams, etc) and occurs with multiple computers both connected via wifi and LAN, never with a VPN enable

I was told yesterday at the store in Kentwood Michigan that the store location didn’t have any at the time but they will ship one to my house by tomorrow (today) but I don’t have any way to track if it’s actually coming or not.