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Transfer pin

Transfer pin needed text not working. Can it be sent to email

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Hello there @user_47v2ki, it's been a few days since creating your post. Can you share with me if you are still having the same issues with your app?

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Sports App won't turn to channel when clicking the watch button

After pushing the c button on remote and selecting a show then try to select watch button and the app does not allow change to channel...problem now for weeks.

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Current billing

How can I look at my bill online?

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Underground wire install

I just had new sod put in my yard and am scheduled to have cable wiring put in underground. Please advise that my grass will not be destroyed!!!

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Hi there, @user_6dxweo! Thanks for reaching out about watching the game. We appreciate that you reset the TV. I apologize that your TV service has not been working. Our engineers are working on this concern. Some customers have reported they are able

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Outage at [Edited]

My tv is frozen. Unplugged the tv for 90 seconds. Tv still frozen. Help, I want to watch the Eorld Cup. My phone number for the account is [Edited: "Personal Information"]. My cell is [Edited: "Personal Information"]. [Title Edited: "Personal Information"]

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Thank you for posting on our community forums, user_1wb8su. I'm sorry to hear about the interruption in the area. There is a known issue that's affecting the TV services. If the Xfinity App is not working, you can also check for service interruption

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Xfinity television

Is there an outage in the Lynn MA area? I have no television and I can’t reach customer service. My Xfinity app will not load on my phone. Can I get some assistance to let me know if it is a problem that is being addressed?

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Find hard copy of past and current bills

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billing

I need to print my billing statement. Where can I find this?

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Hey there user_3ml1mo, thanks for reaching over the community forums! Can you specify what service it is that went out? If it was with your TV, there was a national issue with the TV service, but we're receiving word from many customers that their se

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Horrible Customer Service Agent

Our cable is out. I called at 2:49pm EST and spoke to Al. Al was horrible. He didn't want to even attempt to assist with our technical issue but wanted to see me additional services. When I expressed that I wanted to resolve a technical issue he continued to rudely try to move the conversation back

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Happy Monday user_5dofs3 👋 Right away I want to thank you for getting started with Xfinity Mobile to become part of the family, and you're in the right place for help! If you stopped by our Xfinity offices to get a new device on a promotion you qual

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Promotion Ineligible due to Store Agent bypassing Port-in process

Hello, ​I am seeking assistance regarding a missing $500 promotional credit for my Xfinity Mobile line. ​When I purchased my device, I signed up for a promotion that required porting in a phone number from another carrier. To fulfill this requirement, I purchased a number from NumberBarn and initiat

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Multiple requests to remove MLB Package

I have contacted customer service twice requesting that the mlb package be removed from the account and that the charges be removed as well. I do not wish to participate in the auto enrollment and have not subscribed to this package in years. Please confirm that fees and termination related to the m

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