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Missing channels now latino
I am a new customer and I signed up for Now Latino when I access xfinity stream I can only see 3 channels, NBC ABC AND CBS. I have called and texted and I keep getting the run around ! Very upsetting
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Xfinity Stream Website
My husband is ready to start looking for another provider if NFL Network isn’t restored.
NFL Network Programming No Longer Available.
Our agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone and any other related Xfinity Stream and On Demand programming. Please know Comcast pays programmers to bring you the entertainment you love, and, so far, Disney/ESPN has not proposed a de
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Who in The Villages does not have service
2 days with internet outage and phone land line
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Your Home Network
Hello user_e31eb9_Robin_ thanks so much for taking time out of your day and reaching out with these Xfinity email questions! Beginning January 2025, inactive Xfinity Email (comcast.net email) accounts will be closed after a 90-day window of n
Trying to delete empty email account that I don't want to migrate to Yahoo. How?
Hi! I have an Xfinity email account that is no longer necessary. It's empty. It became unusable following one of the Xfinity data breaches. I'll never use it again. I do have 4 other Xfinity email accounts and 9 Yahoo accounts. I want to close and delete at least this one Xfinity email account - pro
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user_yx1ghx Hi there! Thanks for the Forums post and we are sorry to hear about the damage to your mailbox. Please send us a DM by following the steps below, make sure to include your name and address. To send a "Direct Message" to Xfinity Support: C
Property Damage - Mailbox
My mailbox was ran over by an Xfinity truck around 11:45. It is pretty much destroyed.
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Solved topic now. closed.
iphone and ipad dropping wifi every few seconds
Several people have brought up this issue but I have not seen resolution. I have a new router after being replaced last week by xfinity onsite techs. It is working fine on my laptop connection but my iphone, ipad and a friend's phone and ipad drop wifi every 5 seconds or so. This is costing me big b
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Property Damage - Mailbox
My mailbox was ran over by an Xfinity truck around 11:45. It is pretty much destroyed.
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Customer Service
Thank you for posting this! I phone every year to ask why my previous agreement isn't being adhered to (e.g., multi-year contracts that no one can confirm) and am consistently unable to produce evidence. I'm hoping there's another way to locate the s
Error "This communication is built and sent through Adobe, so preview is not available within CMP." When I try to view my Order agreements
Hello, I receive the error message, "This communication is built and sent through Adobe, so preview is not available within CMP." when I try to view my order agreement under 'legal agreements and contracts.' I've tried going into different browsers and even incognito mode, but I still can't see this
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Hello, @user_sddz26. Thanks for reaching out to us here on the Community Forum and sorry to hear about the email trouble. If this is still going on with your mobile device, could you attempt to power it down and back on and let us know if the behavio
Mail not working on iphone
Initially getting server error. Had to reset password. Was able to get iPad to work. Finally got iPhone settings to verify but when checking mail I get nothing, just spinning
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Okay, thank you for that information. The past couple of days, you have been receiving them daily again? How long have you been experiencing issues with receiving them? If they seem to be coming in daily again, I can set a reminder to check back here
help with email not getting thru
I have an email from a game I play that gives me free coins everyday but it will not come thru to my account any longer. I have added it to my safe senders and I get maybe 2-3 a week when it should come daily. They have tried everything on thier end. I use out look to check my mail but even when I g
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Trying to delete empty email account that I don't want to migrate to Yahoo. How?
Hi! I have an Xfinity email account that is no longer necessary. It's empty. It became unusable following one of the Xfinity data breaches. I'll never use it again. I do have 4 other Xfinity email accounts and 9 Yahoo accounts. I want to close and delete at least this one Xfinity email account - pro
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@XfinityJon Yes it did not show there as well. Yesterday and today they seem to be coming in again, but I don't know why most days they do not.
help with email not getting thru
I have an email from a game I play that gives me free coins everyday but it will not come thru to my account any longer. I have added it to my safe senders and I get maybe 2-3 a week when it should come daily. They have tried everything on thier end. I use out look to check my mail but even when I g
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@user_71at64 Thank you for working with us. We were able to get the account request submitted but due to unforeseen circumstances the account was ultimately closed as requested. In the event you need assistance in the future, please create a new post
Transferring account ownership
I'm reaching out to see if anyone else has had issues with transferring account ownership. I've called up Xfinity twice to transfer the internet account ownership to the person currently residing in the residence. I had moved out of state and unfortunately I'm no longer in contact with my former roo
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I don't do streaming, I'm an older gal and don't even have a "Smart Tv".... I don't actually need Max, I just want to watch shows with "ON Demand". I don't even know where to start to send a direct message, is that an email (no tech savvy here at all
HBO Max Glitch
Why are there still problems with the "Subscription Verification Loop" regarding HBO Max....I had to cancel and not happy about it. Issue could not be resolved even with system refresh and app cache clearing.
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When will you complete a deal with the nfl network and red zone? If the is no deal then can we expect a reduction in our monthly bill as you are providing less channels in your lineup?
NFL Network Programming No Longer Available.
Our agreement to carry NFL Network expired, so it’s no longer available with Xfinity. This includes NFL RedZone and any other related Xfinity Stream and On Demand programming. Please know Comcast pays programmers to bring you the entertainment you love, and, so far, Disney/ESPN has not proposed a de
Articles
Terrible Internet Service
I am getting disgusted with Xfinity internet service. About two months ago service started deteriorating. Buffering, stuttering on game playing. About that time 4 and possibly 5 messages from Xfinity that network problems have been detected and that repairs would take hours. Nothing has improved. A
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Your Home Network
user_frxbq5, You can either add them as an account manager by following these steps: https://www.xfinity.com/support/articles/primary-and-secondary-accounts Or, we can submit a ticket for you to have the account switched to their name. Let me kn
Adding spouse to bill for proof of residency
I am hoping to add my spouse's name to my bill so he can use it as proof of residency.
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scoot86 That's a fair question. If the Xfinity app is displaying these hotspots, it's reasonable to ask what purpose they serve for Xfinity customers. At this time, I have not found any documentation stating that Xfinity Internet-only customer
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Xfinity App Hotspot Map shows 'Spectrum Mobile' SSIDs — Expected behavior for Internet-only accounts?
Product Question: In the Xfinity App hotspot map, locations broadcasting the 'Spectrum Mobile' SSID are displayed. As an Xfinity Internet-only customer (non-Xfinity Mobile subscriber), am I eligible to connect to these locations using account credentials, or is the map displaying MVNO partner hotspo
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