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Horrible company
This company will rip you off if they can make sure that you know what you’re getting before you pay for it cause any chance they have they will rip you off and take your money and have a lot of excuses for it.
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Devices and Equipment
@user_85y4vi you are amazing! I did what you said and it worked. Xfinity and paramount should be paying you. Lol
Paramount+ app no longer has Xfinity as an option
I subscribed to paramount+ through my Xfinity service. This is an optional addon. Last night an email came my way saying it is now cancelled but I never requested that. I checked with 2 different employees through the chat and they both told me I am still subscribed to it. When I try to sign in thro
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Hello, @Xfifi - That sounds incredibly frustrating, and I completely understand why seeing unexpected charges after switching plans would be alarming. We definitely want to help in any way we can. To help me point you in the right direction before we
International data on Unlimited Premium
Why was I charged for international data after switching to $0 plan? Another bait-and-switch by Xfinity Mobile? I switched one line from "Unlimited Intro" to "Unlimited Premium" because "Unlimited Premium" was described as --------------------------------------------------------------------- Int'l t
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Says I don't have Sims can't call out
Can't make outgoing calls says I don't have Sims
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Devices
Thank you for adding your voice to this conversation, user_415005. Have you taken similar steps as the OP when troubleshooting this issue, and coming up with similar results?
Outlook keeps asking for password.
Each Comcast.net email account asks for my password when checking mail. Never mind that it's been stored there since forever. Initially this only happened when I was using a VPN, or was not on Comcast internet, and I figured it was just because I was off the Xfinity network. However it started happe
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So when I go to try to purchase a phone on shop Mobile and it takes me to go check out it says one line and use and then one line existing or when I click on my cart it has the internet service in it and it will not let me remove the internet at all
I have internet service in my cart and need to remove
Yes so 8 have Internet service in my cart and I've talked to 3 different Xfinity agents and nothing they said help so please help me
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Sounds like a plan, @user_i49eip. We can help you out with that cancellation request. Just send our team a direct message with your full name and service address. To send a "Direct Message" to Xfinity Support: Click "Sign In" if necessary C
Cancelling my wifi services on June 3rd
Hi I want to cancel my Xfinity for the month of June 3rd
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doornut, thank you for sharing the simple steps above. I followed them and my disney+ is back to working. My 3 year old will be very happy.
Disney plus Error Code 83
Hello, I am attempting to access Disney plus. I have not had any problem until 2 days ago. I am able to login and get to the front page of Disney plus and search and select a video. However, when I select a video and start to play, Disney plus responds with Error Code 83 Disney+ Error Code 83 is a c
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Cancelling my wifi services on June 3rd
Hi I want to cancel my Xfinity for the month of June 3rd
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Customer Service
Do you get any errors or what do you see on your end when you have attempted to set it up?
having trouble setting up email on my iphone
I have setup my iphone according to everything on this site (https://www.xfinity.com/support/articles/email-client-programs-with-xfinity-email) and it still doesn't work.
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Hi there @rpf75 Thank you so much for reaching out on our Xfinity Community Forum. We still have our "Free This Week" offers that are available for Xfinity Members. Please click the link below for more info. https://www.xfinity.com/hub/fre
Member Benefits
What happened to what used to be called "Rewards"? It appears it has been changed to "Member Benefits" and the change is extremely disappointing Previously, when the download of a movie was offered that was "yours to keep", it was available for download all week. Now, the movie downloads "run out" i
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Gotcha! Thank you for that additional information, and we are here to dig deeper into this. We got your back and appreciate allowing our team a chance to get this corrected. In order to get started can you send us a DM with your full name and service
BILLING ISSUE
Being charged for a mobile service that you do not have - never used it ever! Please give me an e-mail so I can send you proof! Mine is [Edited: "Personal Information and All Caps"]
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Hey there, @user_m970zm! Thank you so much for taking the time to reach out to us here on the Xfinity Forums! I do apologize for the experience with accessing your email, do you receive an error? Have you fully migrated over to yahoo-mai
how do I get my Comcast email
I have had a Comcast email since Comcast was first started. I am not receiving anything now. What's wrong? I used that email for all my logins on streaming sites and when they want ID I can't retrieve the code they send.
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Hello, @KGQVkgqv! Thank you for leaving a comment on another user's post regarding your similar concerns. You've come to the right place! Our team is great at reviewing and resolving issues as quickly as possible, and I'd love to help however I can t
Re: "Packet Loss issues"
Living in Bay Area, this seems exactly what happened to me after the maintenance on 5/8. Experience with Discord, Google Meet and video games has been degraded so much. Investigated with Wireshark and traceroute, suggests no issue with my home setup. Hope this can be solve, please let me know what i
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Re: "Packet Loss issues"
Living in Bay Area, this seems exactly what happened to me after the maintenance on 5/8. Experience with Discord, Google Meet and video games has been degraded so much. Investigated with Wireshark and traceroute, suggests no issue with my home setup. Hope this can be solve, please let me know what i
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Your Home Network
I can’t get into my Comcast/yahoo mail
how do I get my Comcast email
I have had a Comcast email since Comcast was first started. I am not receiving anything now. What's wrong? I used that email for all my logins on streaming sites and when they want ID I can't retrieve the code they send.
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@Razkle Do you mean Outlook and not Outlook Express? Because Microsoft discontinued support for OE years ago. Can you get your emails by just using your browser and the webmail UI for your Comcast email? https://connect.xfinity.com/app
Latoque
commented
12 hours ago
to the conversation:
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No e-mails
I am not getting my e-mails from Outlook Express
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