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Just to confirm, at this time, you still have not officially migrated the email over, correct? Once you do is when additional information will be sent along regarding the change.
email switch in Outlook
Greetings, I'm one of these folks who had Comcast for many years, then moved to a city it is not offered. However, I have kept my comcast.net email addresses for the past five years and continued to view them them in Outlook. I migrated my main email address from Xfinity to Yahoo as instructed, but
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How do you find out if you are on DVR Lite?
Stream App Not Showing All DVR Recordings
Hi, I'm having an issue with my DVR recordings not appearing correctly in the Xfinity Stream app. Previously, all recordings were showing as expected, but after some recent account adjustments, most of them have disappeared from the app. My DVR currently shows 139 recordings and is about 80% full. H
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Tamiz1 Thanks for reaching out! We can take a look at your account, and see if we can help you today. Please send us a direct message. To send a "Direct Message" message:• Click "Sign In" if necessary• Click the "Direct Messa
Moved out
Hello! my name is Tamiris [Edited: "Personal Information"], and ive been trying to cancel my service for a month now. I moved countries and i no longer have my american number, so im not being able to cancel my service. Can you help me?
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My caller ID does not display on my TV
The caller ID associated with my home phone which is through Xfinity does not display on my television which is also Xfinity service. The caller ID would always display with an incoming call before. Ever since I got a brand newest modem Xfinity offers,it doesn't work anymore. The caller ID number do
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Home Phone Features
I have checked their FAQs and followed their instructions, but nothing has worked. When I click on Contact Us in Yahoo Mail, it states: Support from a Yahoo specialist is not available. Please search our help articles for assistance. If you have a pr
email switch in Outlook
Greetings, I'm one of these folks who had Comcast for many years, then moved to a city it is not offered. However, I have kept my comcast.net email addresses for the past five years and continued to view them them in Outlook. I migrated my main email address from Xfinity to Yahoo as instructed, but
Question
Still isn't working for me. Been down since 3:30pm yesterday!
Unable To Recieve Outlook Email But Can Get Webmail
All of a sudden Outlook stopped receiving emails and on my Android as well, but can send emails and can send/receive on Webmail. This is not a issue with settings because it just suddenly happened. Here is the error: Task 'xxxxxxx@comcast.net (2): Folder:Inbox Check for new mail.' reported error (0x
Question
What we are all failing to realize is that this is Comcast's way of forcing us all to migrate our email to Yahoo now. Since they deem email to be an unnecessary service on their platform they have farmed us off to Yahoo. I understand that Comcast see
Unable To Recieve Outlook Email But Can Get Webmail
All of a sudden Outlook stopped receiving emails and on my Android as well, but can send emails and can send/receive on Webmail. This is not a issue with settings because it just suddenly happened. Here is the error: Task 'xxxxxxx@comcast.net (2): Folder:Inbox Check for new mail.' reported error (0x
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popular apps not coming up on one of my tvs
I have 4 tvs set up with xfinity. Our main TV in living room the popular apps stopped working; ie disney+, you tube, prime video, netflix. I an access these from a secondary bedroom tv. Any ideas on how to fix?
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Channels and Programming
Its been working and not working most of the day for me.
Unable To Recieve Outlook Email But Can Get Webmail
All of a sudden Outlook stopped receiving emails and on my Android as well, but can send emails and can send/receive on Webmail. This is not a issue with settings because it just suddenly happened. Here is the error: Task 'xxxxxxx@comcast.net (2): Folder:Inbox Check for new mail.' reported error (0x
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user_morw6q Welcome to our community forum! You've reached the perfect place to get help with the Xfinity Stream app on your smart TV. Let's talk about the steps you've already tried so we don't repeat anything, then we can troubleshoot together unti
Streaming problem with Xfinity App on smart TV
I'm experiencing issues with streaming from the Xfinity Stream app on my smart TV. The app works great EXCEPT when transitioning back to programming from only certain commercials, but not all. Specifically, there are a few commercials; if shown just prior to when regular programming is to begin agai
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Okay user_87nuj8, let us see how we can assist you with getting this updated. Please send us a Direct Message. Here are the detailed steps to direct message us: • Click "Sign In" if necessary • Click the "Direct Message ico
updating date of birth for verification
I need help updating my dob for verification. I cannot get verified with the dob i am entering.
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white screen
I get the "white screen of death" each time I try to open my Comcast email. This started yesterday afternoon. I have tried emptying caches, different browsers and also on my PC. Same result on the PC. My daughter has a Comcast email account and was able to open hers on my laptop. Why is this problem
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Thanks for reaching out to us, go ahead and send us a direct message including your first and last name and complete service address so we can access your mobile account and get this resolved for you Here's the detailed steps to direct messa
Help with free line mobile bill
Hi, I flew out of the US on Nov 29, 2025 for a few months. So, I had to cancel my wifi plan and also the mobile free line that came with the wifi plan on the very same day. That was my secondary phone line and did not make sense to keep that line while I was abroad. I did the cancellation in Xfinity
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Xfinity Mobile Charge
I am going through a similar situation only it is through Xfinity Mobile, where I’m being charged when I no longer have the service since March 2025 and money I was charged I was told by multiple representatives I would be reimbursed and that I didn’t owe a balance and that I would no longer be char
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Plan
user_ynq2h7 Please come back to us in Direct Message as requested if you still require our assistance. The email you mentioned would not be a resource in this situation. Please DM us.
Agent missed trade-in when i moved my phone from AT&T to Zfinity
Hi, on Nov 18th i placed a move for my mobile service from AT&T to Xfinity. During the call Agent agreed for the following 1. Mobile trade-in of my Samsung S21 plus at price of upto 500 USD 2. No activation fees for moving my line 3. Monthly mobile bill of 30 USD ( combined with 2 other lines alread
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@user_bma18 - It can be frustrating to see that high-speed signal hitting your Gateway but not reaching your devices. Based on the numbers you provided—specifically seeing exactly half the speed on your devices—this sounds less like a "ma
XfinitySara
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9 hours ago
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Gateway not functioning properly
Gateway receiving 1.2-1.3 GBs, but devices only getting 550-625 MBs download. Upload speeds around 300-325 MBs, so they are good.
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