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I have already done that . It keeps saying if you've made changes to your account recently.The updates may still be in process.If you haven't made any changes , please try watching another channel. I have not made any updates.My cable was shut off.I
Cable box
I paid my ill last night and my wifi works but my cable isn't working at all my remote also doesn't work it keeps saying contact xfinity there is an error
Question
Yes I can't play anything live at all
Cable box
I paid my ill last night and my wifi works but my cable isn't working at all my remote also doesn't work it keeps saying contact xfinity there is an error
Question
user_bnctsj The number of people or number of emails being sent was my first thought followed by the size of the attachments. But with the spam error message I am moving away from that thought. Just in case I am overlooking something that may be a fa
Why Is Your Artifical [Edited] Censoring My Outgoing Email?????
It seems that 1/2 the email I try to send is blocked as spam. Calling the "help" nuber is worse than useless. Today is the final straw, I tried to send and email to one person and it was blocked. If this isn't resoved asap you are going to lose a 25+ year customer to starlink!! [Edited: All Caps] No
Question
The CSA team seemed to have no idea, they thought maybe I was trying to send to to many people ( never more than 18 people) but even emails I try to send to one person get stopped.
Why Is Your Artifical [Edited] Censoring My Outgoing Email?????
It seems that 1/2 the email I try to send is blocked as spam. Calling the "help" nuber is worse than useless. Today is the final straw, I tried to send and email to one person and it was blocked. If this isn't resoved asap you are going to lose a 25+ year customer to starlink!! [Edited: All Caps] No
Question
The same non-delivery report each time. I change my signature (usually historic quotes) regularly. Only emails with links and pictures seem to be stopped some go through and some do not. If they don't go though I can't even send them to myself
Why Is Your Artifical [Edited] Censoring My Outgoing Email?????
It seems that 1/2 the email I try to send is blocked as spam. Calling the "help" nuber is worse than useless. Today is the final straw, I tried to send and email to one person and it was blocked. If this isn't resoved asap you are going to lose a 25+ year customer to starlink!! [Edited: All Caps] No
Question
user_d13d27, I know it is frustrating dealing with buffering issues. What troubleshooting steps have you tried?
Max buffering issue
I’ve been experiencing over the last week very frequent buffering on MAX. The buffering is not occurring on Netflix, Disney+, Paramount+, Prime or Apple+ is anyone else experiencing this issue on Max?
Question
XRE-03121 IS ThE CODE THAT SHOWS UP in the bottom corner
Cable box
I paid my ill last night and my wifi works but my cable isn't working at all my remote also doesn't work it keeps saying contact xfinity there is an error
Question
Thank you for authenticating your account. We also want to thank you for your business with us, and we hope to serve you for many more to come! I am ready to start troubleshooting! When that message pops up do you see an error code? It
Cable box
I paid my ill last night and my wifi works but my cable isn't working at all my remote also doesn't work it keeps saying contact xfinity there is an error
Question
user_lma8vw feel free to send us a direct message. You can use the Direct Messaging icon at the top of the page to send your name and service address to "Xfinity Support." If you don't see an icon, you can use this link. https://forums.xfinity.com/di
Yard Damage
You have absolutely wrecked my yard doing maintenance work on cable that needs to be fixed. There is no lawn left where they touched and the buried my direct water lines. It’s terrible. I hope your coming to fix what you damaged. I can send pics.
Question
I have active internet service but don't have details of when last login occurred. Does https://security-console.identity.xfinity.com/signinactivity help?
reactivate email
How do I reactivate my email? I received "Your inactive Comcast.net email account is now closed".
Question
{REMOVED} is the code thank you
Cable box
I paid my ill last night and my wifi works but my cable isn't working at all my remote also doesn't work it keeps saying contact xfinity there is an error
Question
user_bnctsj I know this is important to you and I want to help out in any way we can. Are you receiving the same non-delivery report with the other emails that you were unable to send? When you contacted the CSA team, did they recommend making any
Why Is Your Artifical [Edited] Censoring My Outgoing Email?????
It seems that 1/2 the email I try to send is blocked as spam. Calling the "help" nuber is worse than useless. Today is the final straw, I tried to send and email to one person and it was blocked. If this isn't resoved asap you are going to lose a 25+ year customer to starlink!! [Edited: All Caps] No
Question
I prefer it be sent to my email please and thank you
Cable box
I paid my ill last night and my wifi works but my cable isn't working at all my remote also doesn't work it keeps saying contact xfinity there is an error
Question
Hi there! Thanks for taking the time to send us a message. Our team is happy to help with this. We have located your account. Now we just have to verify it. We can do this by sending a 6-digit code to the email or cell phone number we have on
Cable box
I paid my ill last night and my wifi works but my cable isn't working at all my remote also doesn't work it keeps saying contact xfinity there is an error
Question
Thanks for getting back to us and letting us know, @user_zp322. I'd love to take a closer look in case we have access to any further details for you. Could you please send our team a direct message to continue? To send a direct message: Ensure you
Frustrated Xfinity WiFi Outage
I live in Nashville TN. The ice storms have caused an outage due to power. The power has been on since 1/27/26, but wifi remains out. The app gives no clarity on when it will be fixed as it says as soon as possible instead of an exact date. The customer service line goes silent when trying to provid
Question
Billing issue
Hello Team, I'm not sure why I'm being charged when I was promised a one-year free mobile line. Additionally, I cannot find this bill in my Xfinity account.I have contacted Xfinity multiple times via chat and phone, and every time, agents have confirmed that I will not be charged and that my money w
Question
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Billing
Same as it’s been the last 2 weeks. WiFi still out. No text message updates. No ETA. Still pretty disappointed.
Frustrated Xfinity WiFi Outage
I live in Nashville TN. The ice storms have caused an outage due to power. The power has been on since 1/27/26, but wifi remains out. The app gives no clarity on when it will be fixed as it says as soon as possible instead of an exact date. The customer service line goes silent when trying to provid
Question
No mam have not seen no changes
user_or6u2h
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6 hours ago
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Cable box
I paid my ill last night and my wifi works but my cable isn't working at all my remote also doesn't work it keeps saying contact xfinity there is an error
Question