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email sometimes, just deosnt work
My Comcast email sometimes just doesn't receive mail. I've had to go through Gmail or other mail sites for schooling and otherwise, since sometimes this is locked up tighter than Fort Knox for things that actually matter, while allowing an unending spew of spam to go through perfectly fine, but ther
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user_8277a3 Is this happening on multtiple shows/movies or just certain ones? Do you see an error code or message come up as well?
It appears the buffering happens only on HBO Max. I am having the same issue as everyone else! Frustrating does not cover it!
HBO BUFFERING NIGHTMARE IS DRIVING US CRAZY! Buffers every minute, or just stops and kicks us out of the app all together!
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@XfinityAbel Please see my response to XfinityCarolyn. Is there something wrong with DM at the moment?
Question About Promotional Email I Received
I got an email today talking about benefits for Diamond Member benefits (email is dated today, 4/30/2026) that I'm not understanding. One part of it says, and I'll copy and paste it here: New! Gaming perks $10 off games from GameStop Enter for a chance to win a Herman Miller gaming chairPlus more ex
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@user_puvlza, thanks for reaching out on our Forums page. I'd love to do everything I can to assist with your Xfinity Membership offer. Please send a direct message including your full name and service address, and we can get started anytime.
Question About Promotional Email I Received
I got an email today talking about benefits for Diamond Member benefits (email is dated today, 4/30/2026) that I'm not understanding. One part of it says, and I'll copy and paste it here: New! Gaming perks $10 off games from GameStop Enter for a chance to win a Herman Miller gaming chairPlus more ex
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@XfinityCarolyn When I click on the DM icon the cursor just spins constantly, never showing the page. I left it for literally minutes, not seconds. Cursor never stops spinning. Besides, there is another poster who has already confirmed s/he i
Question About Promotional Email I Received
I got an email today talking about benefits for Diamond Member benefits (email is dated today, 4/30/2026) that I'm not understanding. One part of it says, and I'll copy and paste it here: New! Gaming perks $10 off games from GameStop Enter for a chance to win a Herman Miller gaming chairPlus more ex
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Thank you for reaching out to our team, and for being with us for as long as you have. Did you receive an email with the activation link for that Peacock subscription, or did you attempt to set that up at the https://www.xfinity.com/yoursubscriptions
Xfinity Peacock “Included Benefit” Is a Total Scam
Xfinity Peacock “Included Benefit” Is a Total Scam Posting this so others don’t fall for it: Xfinity advertises Peacock Premium as an included benefit with certain plans. I signed up for a 5-year contract at $65/month based on that. When I went to activate it, the system wouldn’t redeem the offer. H
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I have been a customer for 40 years and I was given a free peacock subscription but I can't activate it. I was asked to pay. Can someone help me with this? Thank you!
Xfinity Peacock “Included Benefit” Is a Total Scam
Xfinity Peacock “Included Benefit” Is a Total Scam Posting this so others don’t fall for it: Xfinity advertises Peacock Premium as an included benefit with certain plans. I signed up for a 5-year contract at $65/month based on that. When I went to activate it, the system wouldn’t redeem the offer. H
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Thanks for reaching out about the loss of channels owned by E. W. Scripps. This programming is currently unavailable as Comcast’s agreement with the network has expired. Please know Comcast pays programmers to bring you the entertainment you lo
Lost stations
I can no longer watch any of my favorite programs or the news on abc. When I called xfinity about a reduction in my bill due to this loss he tried to have me sign up for another $110 disney and Hulu and another channel when I told him I did not want to pay anymore and I feel I should be compensated
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I’m having the same issue, the $10 off won’t show up under my gaming perks or through the link in the email
Question About Promotional Email I Received
I got an email today talking about benefits for Diamond Member benefits (email is dated today, 4/30/2026) that I'm not understanding. One part of it says, and I'll copy and paste it here: New! Gaming perks $10 off games from GameStop Enter for a chance to win a Herman Miller gaming chairPlus more ex
Question
Lost stations
I can no longer watch any of my favorite programs or the news on abc. When I called xfinity about a reduction in my bill due to this loss he tried to have me sign up for another $110 disney and Hulu and another channel when I told him I did not want to pay anymore and I feel I should be compensated
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Customer Service
Okay, if you choose to redeem that reward you will get an email with the Promo code to add on the date that you choose. If you need me to look at that reward on your account you can send me a direct message with the full name and complete address for
Xfinity discount tickets to Universal Orlando Resort
I keep trying to use the link for Xfinity Rewards to Save on tickets to Universal Orlando Resort. It says a 3-Day Park-to-Park Xfinity Membership Ticket should start at $170.50. Every time I select a day for a single ticket the rate is double what I select.
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@OldeFatGuy, Thanks for reaching out to us regarding your Diamond Xfinity Membership. I would be more than happy to assist you today and take a look at your account. Please send us a direct chat message with your full name and complete service addres
Question About Promotional Email I Received
I got an email today talking about benefits for Diamond Member benefits (email is dated today, 4/30/2026) that I'm not understanding. One part of it says, and I'll copy and paste it here: New! Gaming perks $10 off games from GameStop Enter for a chance to win a Herman Miller gaming chairPlus more ex
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No, it is part of the Xfinity rewards program in the app.
Xfinity discount tickets to Universal Orlando Resort
I keep trying to use the link for Xfinity Rewards to Save on tickets to Universal Orlando Resort. It says a 3-Day Park-to-Park Xfinity Membership Ticket should start at $170.50. Every time I select a day for a single ticket the rate is double what I select.
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Don’t switch from Comcast to yahoo. You won’t get all of your emails. You will see a bunch of filthy ads. Comcast and yahoo should have legal action brought against them. So totally angry.
Would like to return back to xfinity email from Yahoo email
I don't really like yahoo appearance and would like to switch back xfinity email. How I can do that?
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Thank you for reaching out to our team. I will be happy to check on that from here. Did you receive the email with the promo code for that Reward after you redeemed it?
Xfinity discount tickets to Universal Orlando Resort
I keep trying to use the link for Xfinity Rewards to Save on tickets to Universal Orlando Resort. It says a 3-Day Park-to-Park Xfinity Membership Ticket should start at $170.50. Every time I select a day for a single ticket the rate is double what I select.
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Accepted Solution
Activate direct messaging
Need to direct message to purchase the battery back up for the pro WiFi extender
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Customer Service
Question About Promotional Email I Received
I got an email today talking about benefits for Diamond Member benefits (email is dated today, 4/30/2026) that I'm not understanding. One part of it says, and I'll copy and paste it here: New! Gaming perks $10 off games from GameStop Enter for a chance to win a Herman Miller gaming chairPlus more ex
Question
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Customer Service

The buffering on hbo max is terrible. Every one to two minutes the movie will freeze and other times, it will not load after a commercial. This only happens when watching hbo max via the Xfinity gateway on my tv.
user_8277a3
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15 hours ago
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It appears the buffering happens only on HBO Max. I am having the same issue as everyone else! Frustrating does not cover it!
HBO BUFFERING NIGHTMARE IS DRIVING US CRAZY! Buffers every minute, or just stops and kicks us out of the app all together!
Question