Visitor
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1 Message
I need to discuss billing and my plan with customer service!
Hi, I need to discuss billing and my plan with customer service. With a live human. I've called 1-800-XFINITY several times and this has only lead to a dead end. The live chat just sends me in loops and doesn't get me to a human being I can talk to.
Are there still people working at Comcast? Can I please talk to someone and get some help?
XfinityDena
Official Employee
•
3.4K Messages
15 hours ago
Please send me a Direct Message with your name and service address so that I can fully dive into your billing and plan with you! I will leave you instructions on how to initiate the message with us! I look forward to working with you soon! @user_j3uuqt
- Click "Sign In" if necessary
- Click the "Direct Message" icon (upper right corner of this page)
- Click the "New message" (pencil and paper) icon
- Type "Xfinity Support" in the to line and select "Xfinity Support" from the drop-down list
- Type your message in the text area near the bottom of the window
- Press Enter to send your message
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