Why the 10 minute timeout on pausing recordings

Why is there a 10 minute timeout when pausing recordings on Xfinity DVR? In my research there have been many customers complain about this, but have not found the reasoning behind it. I don't care about the "work around" because it is really unacceptable. I watch a lot of sports. So If i pause a recording that is pretty much live I am constantly forced to hit play and pause again to reset the timer. I'm afraid I will see live results which ruins the viewing of the event.

I assume there is some reasoning behind this timer. I used to be able to pause for an extended period of time, but now it seems since recordings are stored in the cloud this has become a setting.

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westwayneguy88888

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303 Messages

8 hours ago

my theory is that they do this to prevent screen burn in on your tv.....

now i have a question for you, why is it you record sports?.... do you work a 2nd shift? How do you keep yourself in the bubble to prevent learning the results ahead of time?

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user_0jty1f

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2 Messages

Appreciate the comments. Actually, the screensaver should come on which would prevent screen burn. Is screen burn an actual problem with today's technology? I honestly don't know. The way I keep my self in the bubble is to not look at results on my phone etc. And I am not typically far behind the actual live event. But If I have something I need to do I really should be able to pause for an extended period of time and come back to it and push play. If something happens and i see live results that's my problem. My question is why is there a 10 minute limit? Didn't use to be and not sure screen burn is the reasoning

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8 hours ago

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user_0jty1f

Why the 10 minute timeout on pausing recordings

westwayneguy88888

user_0jty1f

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