I'm seeing a message that "My Account" will not be available after October. The message says to download an app.  I don't have a smartphone, and can't use those apps.  After October, will I still be able to pay my bill online, or will I have to start sending checks through the mail?

Stopped downloading email to my email account end of July

We have been experiencing random internet outages for the past couple of weeks. My modem: Motorola SB6121 My router: ASUS RT-AC56U While outages, my router admin page says "Please contact your ISP(Internet Service Provider) to find out the root cause of DHCP failure". And I checked the modem ev

I currently have the Gigabit Extra 1300 Mbps plan but I know some of my neighbors are eligible for the Gigabit x2 2100 Mbps plan. I assume there must be some distribution equipment to upgrade before I can get this tier at my house, but I'm less than half a mile away, so hopefully it's coming soon. H

I'm using Xfinity Stream Beta App on Roku. It works well, but it appears my account (Popular TV package + Gigabit Extra bundle) is limited to 20 hours of cloud DVR recording capacity.  Is there a way to increase that limit while only using Stream Beta App?  (In my prior home, I rented X1

How can I change my DNS on the router level?Based on my experience in corporate American I know with 100% certainty that DNS queries to the default servers are spied upon and shared liberally. I would like to disable IPv6 DNS and change IPv4 to a trusted alternative.

It was announced today that NESN is moving to the Ultimate TV package on Tuesday, January 4th. How does that impact people with legacy Super Triple Play Packages ? I already pay a regional sports fee so I would think legacy packages would retain NESN?

I have experienced this over and over again in the past 30 days. The picture freezes for about 30-60 seconds and then starts back up. This happens on multiple occasions and channels. Sometimes it just gets a picture distorted instead of freezing. Why is this happening and is anyone else experiencing

So yesterday wanted to upgrade my service from a grandfathered Performance Internet plan to Performance Select. Local office couldn't find it has a stand alone, since I wanted to keep tv the same. Ended up getting Choice TV plan.So got the new Flex box. Setup needed a call last night to support. Got

Hello, My husband is hard of hearing and with the old X1 box we were able to plug his headphones into the audio output jacks on the back of the box, while the TV was plugged into a soundbar. I listened to the soundbar and he could turn the sound up on the headphones. (He had his own volume contr

all recordings are starting early and ending early. in order to get the complete show the recording we have to extend the recordings by 3 minutes. This has been happening for over 7 months. two techs have come out got a new box and still have the issue. Done the chat multiple times.  Still no

Does anyone from Coporate have a clue about the MLB Extra Innings subscription process for the short season of 2020 because none of your underlings seem to know.

In January 2024 Duda Construction, a contractor for Comcast, was digging in my yard and my neighbors yards to replace cable lines that failed. Three holes were dug across 3 properties. They were never properly filled in. There are chunks of road mixed in with the dirt.  I was assured a lands

I keep getting error RDK-03036 on this box. I have had the box changed out 3 times and a tech come out. They would change a box and it would work for a week. Then change a jumper wire and work for a week. I do not understand what is going on. Model Pace PXD01ANI

No scores when I go into sports by hitting C on remote.  Is it a setting on my end or an issue with Xfinity?

Hello, Last year, I was looking through mobile plans via chat with agent, then he opened an account for me, he told me a price at first, and before we finish, he changed the price to higher charges, I refused th Subject: Urgent Assistance Required for Account Charges Hello, Last year, I was explorin

My XR2 Remote menu is in Spanish and I can't get it to go back to English. When I press the menu button it only shows Spanish.

Can someone tell me if Xfinity Stream supports Windows 11 and Microsoft Edge? I got a new laptop and it has both. I need to know before I install Chrome. Thanks!

Has Xfinity come up with a fix for the stream app that stopped working on Samsung tablets last month?

I have been unable to receive REELZ HD on channel 1429 on cable card, for at least the past few weeks (I never tried that channel before). There is a new program on that channel that will be on starting mid-July, and I would like to be able to watch REELZ for at least that reason. I can receive ch