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Can I watch Cable on a TV in another room not connected to a cable box?
I have a TV connected to a XG1V4-A box and it works correctly.Can I watch cable on a second TV (connected via coax) in another room not connected to the box? Do I need 2nd cable box?
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X1
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New recommended modem not achieving upload speed
In response to emails from xfinity, I upgraded my cable modem to the recommended Hitron CODA56. According to xfinity, I should be getting up to 200 Mbps upload speeds per my current Internet plan. But I am still seeing the same old 40 Mbps upload speed when I run a speed test. Both upstream and dow
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Customer Service
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Remote Skins
I'm looking for a Flyers remote skin. I went to the local xfinity store ans they said they heard you can get it online. I can't find it. Any thoughts?
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X1
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Connect my service from replaced utility pole
The electrical utility company installed a new pole in front of my home because the existing pole was found leaning too close to my house. They awitched their power cables to the new pole and provided underground service and a new meter. They also provided orange cable that is coiled at the new pole
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Customer Service
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Issues with Audio/Video Conferencing on Xfinity Internet connection
Hello. Video conferencing on our home network is effectively unusable. Video and audio freeze several times per minute. Each freeze lasts 3 to 8 seconds. We see this with Zoom, MS Teams, Skype, Cisco Webex applications, etc. This behavior doesn’t change whether using WiFi or a wir
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Your Home Network
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Xfinity DVR refusing to record shows
11/23/20 - Editing to add that I'm in the Seattle area, and this does seem linked to stations no longer appearing under the Guide as 'Free to Me', even though they are part of my cable package.-----------------------------------------------------------------------------------------My DVR is refusing
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X1
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How do I delete 1 channel from history on XRA voice remote
The XRA accessibility remote does not have A, B, C or D buttons. How do I call up the sports app (old C button) or delete a channel from last-watched history ( old D button)?
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X1
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Question about cables
So the person who owns the house that I am living at has AT&T installed and active and really doesn’t want any holes drilled, would a technician need to drill holes and bury a new line or is there a way they can use one of the old cables?
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Your Home Network
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remove ads from xfinity email page
all of a sudden on my account and my husbands on the right hand side there are ads and the popup blocker keeps trying to stop them. how do i remove these ads from my account i use edge to view my emails and my husband uses chrome?
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Peacock removed
I no longer get peacock premium although my bill says I do. I have an older DVR and comcast package and internet. The xfinity site says: Peacock Premium is included at no additional cost for all Xfinity Flex customers and Xfinity X1 and video customers who have a subscription to Xfinity Inter
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Channels and Programming
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Email not working properly
This morning, when I went to use my email, it wasn't working properly. Thunderbird gave some weird error message about trying to download an email. When I went to the webmail, it was there, but when I tried to open it, it was blank. I sent an email from my Comcast account to myself, and that work
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How to change my favorite channels
I can't add to my favorite channels
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Customer Service
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Unreturned Equipment Fee?
I graduated Uni and moved out of my apartment end of May and cancels my Xfinity service. My roommate was staying and so was starting an internet service with XFinity under their name. When I canceled and explained this the person in the phone said the tech/installation guy will pick up the old equip
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Customer Service
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Using My Account to pay bill online
I'm seeing a message that "My Account" will not be available after October. The message says to download an app. I don't have a smartphone, and can't use those apps. After October, will I still be able to pay my bill online, or will I have to start sending checks through the mail?
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Billing
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Comcast Email
Stopped downloading email to my email account end of July
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Frequent outage with the model error "Unicast Ranging Received Abort Response" / "No Ranging Response received - T3 time-out"
We have been experiencing random internet outages for the past couple of weeks. My modem: Motorola SB6121 My router: ASUS RT-AC56U While outages, my router admin page says "Please contact your ISP(Internet Service Provider) to find out the root cause of DHCP failure". And I checked the modem ev
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Your Home Network
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x2 availability?
I currently have the Gigabit Extra 1300 Mbps plan but I know some of my neighbors are eligible for the Gigabit x2 2100 Mbps plan. I assume there must be some distribution equipment to upgrade before I can get this tier at my house, but I'm less than half a mile away, so hopefully it's coming soon. H
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Customer Service
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How to increase cloud storage limit when only using Xfinity Stream Beta App on Roku
I'm using Xfinity Stream Beta App on Roku. It works well, but it appears my account (Popular TV package + Gigabit Extra bundle) is limited to 20 hours of cloud DVR recording capacity. Is there a way to increase that limit while only using Stream Beta App? (In my prior home, I rented X1
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Xfinity Stream Website
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Change DNS on Router
How can I change my DNS on the router level?Based on my experience in corporate American I know with 100% certainty that DNS queries to the default servers are spied upon and shared liberally. I would like to disable IPv6 DNS and change IPv4 to a trusted alternative.
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Your Home Network
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NESN for Legacy Triple Play Packages
It was announced today that NESN is moving to the Ultimate TV package on Tuesday, January 4th. How does that impact people with legacy Super Triple Play Packages ? I already pay a regional sports fee so I would think legacy packages would retain NESN?
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Channels and Programming