Gold Problem Solver
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8K Messages
Email not working properly
This morning, when I went to use my email, it wasn't working properly. Thunderbird gave some weird error message about trying to download an email. When I went to the webmail, it was there, but when I tried to open it, it was blank.
I sent an email from my Comcast account to myself, and that worked. I sent from Comcast to some other accounts. That worked. I sent from those other accounts (Gmail and AT&T/Yahoo) to Comcast, and nothing yet received.
Is there a known issue going on?
Accepted Solution
Andyr1
Gold Problem Solver
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8K Messages
3 years ago
This is long resolved and was just a temporary glitch.
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ggeinec
Contributor
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223 Messages
3 years ago
I am experiencing the same thing in Maryland, with same email client, and the same behavior with Comcast and alternate web email . . .
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Andyr1
Gold Problem Solver
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8K Messages
3 years ago
It seems to be working better now. I did get those emails a few minutes later, and I did get email about the reply from @ggeinec.
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angeldeb82
Contributor
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273 Messages
3 years ago
I'm experiencing the same issues in Connecticut! It seems that Xfinity Connect is down as well! When will the issues be fixed? :(
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Andyr1
Gold Problem Solver
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8K Messages
3 years ago
Webmail is a bit flaky. Sometimes it will give an error about not being able to access the inbox, but a refresh fixes it. I assume there is some sort of update or maintenance going on in the background.
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Andyr1
Gold Problem Solver
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8K Messages
3 years ago
Seems to be more or less fixed, at least for me. I did get a delivery failure for the first test message I sent from AT&T/Yahoo, although a later one made it through after a delay. I did another test, and that one was received within seconds.
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Ferretguy
Contributor
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18 Messages
3 years ago
Haven't received any emails for two hours.
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Ferretguy
Contributor
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18 Messages
3 years ago
Seems to be working now.
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wtrens
Visitor
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2 Messages
3 years ago
Same here but last 14 days worth of emails in inbox and trash have just vanished! Older ones and those from later today still there.
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ggeinec
Contributor
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223 Messages
3 years ago
After my earlier reply to another comment this morning about emails starting to dribble in they stopped and nothing since then . . .
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seckatary
New Poster
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4 Messages
3 years ago
I have the same problem here in Pennsylvania. To make it worse, my download speed was down to 33.1 for a while earlier today.
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Paula47
Contributor
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34 Messages
3 years ago
I am also having issues with Comcast webmail. Emails that are usually forwarded from my gmail account to my Comcast account aren’t showing up or are coming in several hours later. In addition, the subfolders I have set up in my Comcast account under the parent folder “Inbox” have moved to the parent folder “My folders”. When I look at my settings, it shows 0% email usage, and it was 75% earlier today. The last time that percentage dropped to 0%, I lost most of my folders and the emails that were in them.
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jim.d321
New Poster
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8 Messages
3 years ago
Anybody still having issues?
At least my in box will load now. I was able to get a few messages out last night. Now this morning I can't reply, forward, or even compose new messages. The window opens but the cursor just spins & spins. Nothing loads.
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seckatary
New Poster
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4 Messages
3 years ago
Unofficial word today (3/18) from a nontechnical Comcast employee: Comcast has been working on email server "for a couple of days."
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Andyr1
Gold Problem Solver
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8K Messages
3 years ago
Still intermittent as far as external mail getting in. Sent a test message awhile ago, but still not received.
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