Frequent Visitor
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5 Messages
Peacock removed
I no longer get peacock premium although my bill says I do. I have an older DVR and comcast package and internet. The xfinity site says: Peacock Premium is included at no additional cost for all Xfinity Flex customers and Xfinity X1 and video customers who have a subscription to Xfinity Internet or Digital Starter TV, or equivalent, or above. I do not have X1 but I think I should still be entitled to peacock. My bill is over $250 per month!
Accepted Solution
XfinityTony
Official Employee
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889 Messages
3 years ago
@staleyj1 We can definitely review your plan to check your Peacock Premium availability. Please, use the Direct Messaging icon in the upper-right (next to the bell) and compose a new message to "Xfinity Support" with your name and address? Thank you!
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MNtundraRET
Gold Problem Solver
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5.9K Messages
3 years ago
You do need a X1 series of cable-boxes to do streaming over Xfinity Internet.
The regular cable boxes handle only cable tv channels. No Internet streaming.
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