‎Laurie | Xfinity Community Forum

The Xfinity ID you entered was incorrect

This started happening the other day when I was trying to log in on my mobile device using my main account it will not log me in. Now I'm trying to login on my computer and it's telling me the same thing. Laurie

I know what my ID is and this is the correct ID I have been using since my account was set up I was able to log in to my account from Firefox but I usually use Edge. For some reason I got logged out of my account and now it won't let me log back in.

The Xfinity ID you entered was incorrect

This started happening the other day when I was trying to log in on my mobile device using my main account it will not log me in. Now I'm trying to login on my computer and it's telling me the same thing. Laurie

2.1K

17

The Xfinity ID you entered was incorrect

This started happening the other day when I was trying to log in on my mobile device using my main account it will not log me in. Now I'm trying to login on my computer and it's telling me the same thing. Laurie

2.1K

17

Cant access voice

It started the other day I created a new pin but every time I try to access the voice on my account. I received a pop-up saying I need to set a pin I've always had one and I did reset it just in case.

I have redone the pin about 10 times it lasts a day and then it starts asking for it again on my desktop on my phone on my tablet using different browsers. I've had the service since 2003 and now I'm having issues

Set Voice pin to access voice

It started the other day I created a new pin but every time I try to access the voice on my account. I received a pop-up saying I need to set a pin I've always had one and I did reset it just in case.

147

4

Set Voice pin to access voice

It started the other day I created a new pin but every time I try to access the voice on my account. I received a pop-up saying I need to set a pin I've always had one and I did reset it just in case.

I fixed it by actually changing the PIN on the website on my computer

Cant access voice

It started the other day I created a new pin but every time I try to access the voice on my account. I received a pop-up saying I need to set a pin I've always had one and I did reset it just in case.

It's not the app giving me a problem it is the website I tried resetting it via Chrome and Samsung internet on my phone

Cant access voice

It started the other day I created a new pin but every time I try to access the voice on my account. I received a pop-up saying I need to set a pin I've always had one and I did reset it just in case.

98

1

0

Cant access voice

It started the other day I created a new pin but every time I try to access the voice on my account. I received a pop-up saying I need to set a pin I've always had one and I did reset it just in case.

98

1

0

Set Voice pin to access voice

It started the other day I created a new pin but every time I try to access the voice on my account. I received a pop-up saying I need to set a pin I've always had one and I did reset it just in case.

147

4

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