Visitor
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2 Messages
Question about cables
So the person who owns the house that I am living at has AT&T installed and active and really doesn’t want any holes drilled, would a technician need to drill holes and bury a new line or is there a way they can use one of the old cables?
Accepted Solution
XfinityBrie
Administrator
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671 Messages
3 years ago
@user_d1cca8
@zandor60657 and @EG pretty much summed things up great though something to bear in mind that in many areas, our technicians are not permitted to perform custom work which includes wall fishing.
Wall Fishing refers to an installation technique that requires breaching the structure to repair or replace wiring that is behind sheet rock, brick, metal, cinder block, plaster, dry wall or similar structural elements. In most areas, Comcast technicians do not perform Wall Fishing in connection with the repair of In-Home Wiring and Comcast cannot do that work, you would perform the Wall Fishing yourself or arrange for an outside contractor to do so.
We use RG-6 coaxial cable in our residential installations so if that cable is the same, we can use existing wiring unless there is an issue with the wiring. Sometimes older wiring can present signal leakage problems, especially when it comes to older fittings like splitters or barrel connectors.
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zandor60657
Contributor
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204 Messages
3 years ago
Technicians will drill holes wherever but the owner might not like it. If there are existing cables or holes they can reuse the holes and usually the cables as long as they lead to the right place. If the cable's bad but the hole goes where they need it they can generally reuse the old hole and just pull a new cable through it. It's really quite site specific so I can't give you a firm answer either way, but usually if there's an existing line where you want it they won't need to drill a new hole and may not even need to run new cable.
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EG
Expert
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110K Messages
3 years ago
@user_d1cca8 Wrote;
That would depend on what kind of cables they are. Are they coax cable, copper telephone wire, or fiber optic cable ?
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