How do I delete 1 channel from history on XRA voice remote

The XRA accessibility remote does not have A, B, C or D buttons. How do I call up the sports app (old C button) or delete a channel from last-watched history ( old D button)?

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XfinityAmandaB

Official Employee

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2.5K Messages

6 months ago

user_vcsn7v Thank you so much for reaching out for help with your New XRA remote. Since this remote is designed to be accessible for our customers that needs a little more help some feature were removed. To access your Sports app you can use the voice remote option and say "Sports app" to pull that option up.

As for the watch history. You can still access this in the menu. Navigate to Settings by pressing the blue microphone button and saying “Settings.”
Select Privacy.
Select Watch History.
Toggle the feature Off and then On again. This will clear the history.

If you still have your XR15 remote it will work as well with the XRE remote.

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user_vcsn7v

2 Messages

@XfinityAmandaB This was very helpful. Thanks so much for your help.

6 months ago

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XfinityOrlandoM

Official Employee

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2.4K Messages

@user_vcsn7v

You're welcome this link https://www.xfinity.com/support/articles/remote-controls also has great information on all our Xfinity remotes. Feel free to reach out to us anytime and thanks for being the best part of Xfinity!

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6 months ago

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user_vcsn7v

How do I delete 1 channel from history on XRA voice remote

XfinityAmandaB

user_vcsn7v

XfinityOrlandoM

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