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Thank you for reaching out @user_36969d . Did you visit the link: https://www.comcastseasonal.com/? Under pricing, it does list Xfinity Internet (Seasonal Access) for $29.95 which supports additional Internet-driven devices. Seasonal Internet Access
Seasonal Internet Access Plan vs. Seasonal Convenience Plan
The Xfinity site describes two types of Seasonal Plans for Internet. The Seasonal Internet Access Plan ($29.95) is supposed to provide low speeds for Internet-driven devices like Ring cameras. The Seasonal Convenience Plan ($8.00) is supposed to only allow you to keep your email address, with no Int
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Gigabit Extra Plan Not Getting Advertised Upload Speeds of 200+ Mbps
Live in CO Springs, CO, and I have the Gigabit extra plan. Lately I haven't been getting the advertised upload speeds I'm supposed to get. My download speeds have been fine, get about 1350mpbs download on my pc/phone through wifi6e/wired but my upload has been stuck around 45-60mbps. I was previousl
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Your Home Network
Ok people I found an answer to the Streaming Error code TVAPP-00100 and similar. I have tested this method repeatedly or I would not bring it to this forum. The remedy that worked for me was to temporarily turn off VPN and security from my Norton ap
Problems with my streaming services
Is anyone else having issues with streaming Xfinity on their laptop? I pay all this money and now I cannot stream on my Macbook or chromebook.
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@user_251tsp Hello! We just wanted to check back in with you and see if you still need assistance with your download speeds. We would recommend going here (https://speedtest.xfinity.com/) to run your test and if it still seems to be coming in a bit t
Wireless 5G well below, wired and service speed
I have a 1gbps service speed, my wired connection gets ~800mbps, which seems fine, but my wireless connection (the 5G not 2.4) gets ~200mbps. There are no other devices running and downloading data when I do the speed tests. Any ideas?
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Aged_Flyer, It is our pleasure to assist. In addition to the app, here is a great weblink to another XFINITY speed test that shows both the upload and download speeds. Please let me know if this helps.
Xfinity App no longer displays upload speed
Just as Xfinity notified me that -- due to a network upgrade in my service area, my upload speed should be 5x to 10x faster than before the upgrade -- I have discovered that the Xfinity app no longer displays measured upload speed in the gateway test results! What on earth informed Xfinity's decisio
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@EG thanks for escalating to correct PoC i am waiting on next steps from xfinity and will update this thread as things progress PS- i factory reset it again last night in hopes that it will force firmware download but that did not help.
Xfinity not updating gateway firmware
Hello i am using my own top of the line modem gateway (Arris G36). It is currently running this firmware AR01.04.028.01.01_040121_724.NCS.20.X2 which according to Arris has a bug where modem will intermittently loose connection. According to Arris, xfinity pushed a firmware update in Nov 2023 with t
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The work is supposed to begin tomorrow, but the notice said the infrastructure changes would ultimately allow symmetric high upload and download speeds without saying when. TBH, even going to 200 Mbps uploads would be a significant improvement, so I
Eligible for faster upload speed?
I'm on the 1200 Mbps plan. Although I rarely achieve that rate - it's usually around 940 Mbps - I'm OK with that for downloads. But uploads are usually only in the 35-40 Mbps range, which is too slow for much of the work I do. Ideally, I'd like symmetrical 1 Gbps or something close, but even 200 Mbp
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They still have not fix the problem but the last tech saw levels way out of spec waiting for line tech this has been going on for 9 + months they will probably find another bad wire the wires were hit by lightning 2 years ago so I would not be surpri
Intermittent drop out on the internet
This problem is intermittent it takes about 3-4 weeks when it starts my speed slows down and start to drop out internely then it comes back and my be fine for3-4 weeks everything is fine have changed the router 3 times and the router several changed all wires to cat 7 and replaced switches to new 2.
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It's not a complete solution, but Xfinity should give us Peacock Premium for free until they get this resolved. That way we can watch the Bravo shows, although with commercials, and can download them as we ought to be able to do on the Xfinity Stream
Xfinity Streaming Bravo Channel Content Audio and Video Out of Sync Issue; Recorded and On Demand
NEW EDIT - (Mar 24, 2024): Issue has not happened since Jan 23. I am hoping the issue has been resolved. Edit (Jan 23, 2024): Issue presented AGAIN today in recorded Bravo Content; The Real Housewives of Salt Lake City; S4E19; Reunion Part 3 Example: https://youtu.be/jwP9W5jP6c0 ISSUE When using the
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New equipment to use Apple TV?
I went to download the Apple TV app and I received a message that told me I needed to upgrade my equipment. It said they would send me new equipment and I would have to send back my old equipment in 30 days. Is this for real?
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X1
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Motorola MB7621 firmware update
My internet speed is slow, 30MPS. I am paying for 200MPS. I do not have a computer, only my smartphone. Can you please help me update my modem so I can get the download speed I am paying for?
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Your Home Network
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Netgear Nighthawk CM2000
Anyone else have issues with modem not getting 1 Gig +services? I just hd a tech test coax an coax recieved over a 1 Gig on download but modem only outputs less than 900Mbps. modem displays correct bootfile and latest firmware. Any ideas?
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Your Home Network
I have the same problems. I have the 1200mbps internet package and get 500 download speed to my Xbox and 6 upload. This is hardwired too. Something is going on and xfinity says everything is fine to the modem. I don’t think so. Can anyone help
XB7 vs XB6 initial performance disappointment
My wired download speed on the XB6 was over 1100 Mbps. The wired speed on the new XB7 caps out at 950 Mbps. Is this modem relatively deficient, or has the overhead cushion on my gigabit service been eliminated? The wireless speeds are also not as robust throughout the house as the service I enjoyed
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@XfinityKrista All things being equal, they'll still need a compatible modem to be able to get 100 up. Period... An incompatible modem will also default to using a slower-speed bootfile for the download as well....
My 300mbps internet appears to be throttled to 100mbps
First of - I am paying for the 300/100mbps "connect more" plan. I noticed that I was only getting around 100-110mbps, even when directly connected to the cable modem (no router or switch). I bought a new Arris SB8200 cable modem, as the one I had was not on the supported list (anymore). Speeds still
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New Xfinity App
It seems that the new Xfinity app is not available for Amazon Fire tablets. I know there is work about to download it from Google and then full around with it, but why can Xfinity simply changes the few lines of code and upload it to Amazon?
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Xfinity App
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change to 2.4 ghz from 5ghz
i have tried to go to the certain 10.0.1 website and it keeps on telling me my user and password are incorrect when i know they arent. i need to get my wifi changed to 2.4 ghz to download important software. i have the xb8 gateway
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Your Home Network
Your upload data looks to be an obvious error and you should report that issue to Xfinity tech support and have them send a technician to fix it. I have had data count error before but only happened on download side but not upload side. The reason is
Sudden huge increase in internet data usage
I have been a Comcast/Xfinity customer for over 20 years. I got an alert this month that I’m exceeding my 1225GB plan. I’ve historically used 125-200GB. I haven’t been home much this month. What is happening?
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I am also so frustrated that we can't watch crunchy roll or funimation through the xfinity service. I may switch to the Google streaming device instead. I like being able to download whatever app I wish to use instead of being limited whatever comes
No Crunchyroll or Funimation???
I hate that Flex doesn't have Crunchyroll or Funimation!?! Why don't you have at least one of these? Please add soon.
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@bwd5107 I think Jan/Feb 2025 is when "Next Gen" Modems on Comcasts approved list will >fully< support x2. They do great with download speed 2.5Gpbs, but upload speed is still throttled. If upload speed is not a concern, then you
Gigabit x2 Upload Speed Issue
I just updated my plan to gigabit x2 from gigabit. My download speeds increased from 1400 to 2200 but my upload speed has not moved. It has stayed at 40mb. I am currently using a Netgear Nighthawk CAX80 6.0gbps router. My issue seems similar to this one https://forums.xfinity.com/conversations/your-
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Yes, Xfinity has suddenly made it impossible to pay online unless you download their app, which I refuse to do. They made it very difficult to pay by phone as well, I had to give another reason in order to speak to a live person. Ridiculous.
user_koiv4g
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2 years ago
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Can’t pay my bill online or over the phone!
My xfinity internet is shut off and I’m trying to pay my bill. Xfinity’s website will not let me into my account it’s says access not authorized and I tried 3 different devices to get into my account and none work so I figured I would call the xfinity number to pay my bill and it doesn’t even give m
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