1 Message
change to 2.4 ghz from 5ghz
i have tried to go to the certain 10.0.1 website and it keeps on telling me my user and password are incorrect when i know they arent. i need to get my wifi changed to 2.4 ghz to download important software. i have the xb8 gateway
XfinityBenny
Official Employee
•
790 Messages
1 year ago
@user_57r0cf If the portal states the username or password are not right, it's correct. Only customers have access to change those details. Reset the gateway to factory settings, so you can use the default log in. The easiest way to do what you need is through the Xfinity App. Check out all the ways on this https://www.xfinity.com/support/articles/view-change-wifi-password page.
0
0
user_k2kl49
2 Messages
11 months ago
Hi! The username and password for the 10.0.0.1 admin tool are as follows: username: admin / password: password. This is universal until you login to create your own password. It knows you're you because you can use the admin tool if you're connected to your local gateway (not remote). I had the same issue. Just know it is not your xfinity login information or the login information for your wifi network. :)
(edited)
0
0