P

Visitor

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1 Message

Fri, Dec 24, 2021 9:14 AM

No Crunchyroll or Funimation???

I hate that Flex doesn't have Crunchyroll or Funimation!?! Why don't you have at least one of these? Please add soon. 

XfinityAbbie

Official Employee

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950 Messages

Hace 5 m

@PU3RTOR3CON Hello and thank you for taking the time to reach out to us with this feedback. I will definitely send your feedback up, and hopefully we can add one of those anime apps in the future. 

Visitor

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1 Message

Hace 5 m

We seriously need the funimation app. I personally pay for a subscription to funimation, but if I can't use it, then I'll send this Flex back and go get a fire stick.

Official Employee

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220 Messages

We are sorry to hear that you wish to possibly return the Xfinity Flex set-top box. There are other amazing and great features and applications that are available on the device that you can most certainly take advantage of such as the Xfinity Voice Remote, HBO Max, Hulu, and many more.

 

If you do wish to return the set-top box, we do provide a variety of quick and convenient ways to return the device such as visiting a local Xfinity Store, local UPS Store (Package and Ship for no charge), or print a return label from our Digital Return Center. You can find additional details, hours, and information by visiting our How to Return Your Xfinity Equipment support page. 

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Visitor

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1 Message

Hace 4 m

I would also like to express interest in Funimation and other anime apps. Its very disappointing to see the lack of decent apps and a whole lot of $$$ apps. If you guys haven't yet realized, Anime is pretty much the largest consumed media on the planet right now, next to manga. It would be ludicrous to not jump at that cash cow.

Food for thought for the suits up stairs.

New Poster

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2 Messages

Hace 3 m

Bumping this to show support for Crunchyroll, since Funimation and VRV have been folded into it.

Visitor

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1 Message

Hace 2 m

It's been a month since crunchyroll or funimation has been requested. Can we get an update on this soon? 

Visitor

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1 Message

Hace 1 m

Updated please, i need funimation and crunchyroll back in my life. 

New Poster

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2 Messages

Hace 1 m

I couldn't find crunnchyroll in the flex apps and I ended up in this post, please add crunchyroll!

(edited)

Official Employee

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209 Messages

@Shinku - Thanks so much for visiting and commenting here on the Xfinity forums! Your feedback is vital and helps us reevaluate the channels and programs we offer. Thank you! Your feedback has been documented here, and I myself am also hoping we can add Crunchyroll in the future! You can learn more about the apps availble using Xfinity Flex here.

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Visitor

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2 Messages

Adding my support for Crunchyroll on the Flex.  Not having it means I'll spend more time watching my computer than my TV, and my flex will remain the forgotten box in the corner.  I haven't missed it in the last 45 days, and I guess I won't miss it in the next 45 either.

Visitor

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1 Message

Please add crunchyroll

Visitor

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1 Message

I also would like Crunchyroll and Funimation please

Official Employee

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222 Messages

@Taego, I certainly understand your concerns and I will forward on your valued feedback to aid in our endeavors to make the customer experience our greatest product. Or if you would prefer, you can provide us your feedback by clicking on “Feedback” located on the bottom of any page on https://comca.st/3MgQrIS. Did you have any other questions or concerns that I can assist you with?

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick

Visitor

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1 Message

Hace 3 d

Please add the anime apps to the flex box.

Visitor

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2 Messages

Hace 3 d

We still need a Crunchyroll app on the Flex.  This is a critical oversite and anime is vastly underrepresented without it.

Official Employee

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187 Messages

Hi there @milythael, thank you so much for the feedback. As an anime fan myself, I do hope the Crunchyroll app comes to the Flex box as soon as possible. Once the App has been added to the Flex box, customers will be notified. 

I am an Official Xfinity Employee.
Official Employees are from multiple teams within Xfinity: CARE, Product, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Please, mark a reply as the Accepted Answer.tick
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