To be clear, this is the “Paramount” app and NOT Paramount+. my Xfinity live tv subscription includes the Paramount channel. What is the problem? the Paramount app forces me to a screen that has a list of TV providers and Xfinity isn’t even listed??? [Edited: "Language"] help!!!!

I have been an Xfinity customer for over 25 years at one address. I moved 9 months ago to a rental and TRANSFERRED my service (while our new home is being built).  I signed up for Rewards after receiving information about it.  It seems that I am only eligible for silver status because the

I get a notification that a team I like is playing in a short while. I don't want this message as it sometimes causes the dvr to churn as it tries to reach the game on a channel we don't subscribe to.  How do I turn this off?

I changed to the gigx2 plan which should provide up to 200 MBps. My old plan was the Gig Extra and limited to 35 MBps. Using xfinity's speed test I still show 35 MBps. I've rebooted my modem a handful of times and called support twice with no avil. Any advise on how to resolve this issue?

Previously set a series recording for a show. Now, the show has been removed from Comcast ("Information for this program isn't available right now").  Therefore can't modify (cancel) recordings.  Anyone know a workaround to remove this series from the Series Priority recording list?

Very long time Xfinity customer and we've had this setup for several years without issues. Using a Motorola 8600 cable modem. Starting a little over a few months ago, noticed that Internet speeds drop and latency increases after several days (could be up to 2 or 3 weeks sometimes). This is then fixe

Every time I turn on the TV I get a notification at the bottom of the TV screen showing me "Featured" and "Recent" folders. This notification lingers for a while and eventually disappears. I press the "Exit" bottom on my remote but that doesn't work.  How can I make this not show up every time

I upgraded to the 4th generation plan that is 2 lines unlimited for 30 each. When I go to my current cycle it says Unlimited (2 lines) $80.00. I was told that it would be $60. Now I have been on the phone for 2 hours and no one knows what to do. Anyone here that could help?

​Not sure when this started, buy I can no longer post to the forum using any browser on my PC. The description field is always greyed out.​ ​I have tried 4 different browsers (FireFox,Chrome,Edge,CCleaner) and they all do exact the same thing. I can still post if I use the browser on my phone...​

Well after 35 years as a Comcast loyal customer it may be time to switch to DirectTV streaming, I watch the Nationals and Orioles baseball games. I do not want to pay extra for the MASN access.

I have Roku, a Windows 11 pc, an iPhone 13, an iPad 9th generation. I was watching xfinity stream on the Roku and it just stopped, giving the error of TVAPP-00224.  I tried on all my other devices and they are showing the error of TVAPP-00100.  I have tried removing the app, restarting bo

I’d like to add a contact from my xfinity address book to an existing xfinity Group, but the Edit function is not working.Edit is greyed out on the screen and when I hover over it, a circle with slash is displayed. Is there any other way to get this done?  Is this happenning because I cancel

I feel like an idiot, but can anyone help me use the parental controls via the router? I log into the router. I navigate to parental controls.  I enable managed sites.  I enter the URL for the site I want blocked, and select 'Always' But then that site is still accessible by all devices

I am not able to turn off the X1 Cable box using the remote. We have two X1 Cable boxes, one is turned off by the remote, the other stays on all the time.  We have repaired it numerous times.  It was factory reset and the Xfinity Store replaced the remote with a new one and the X1 Box sti

I have a different internet provider now and would like to cancel Xfinity service.

Does Comcast participate in the Emergency Broadband Benefit Program? The one that comes with a $50/month subsidy on internet service? And I know about Internet Essentials which is a different program with different eligibility criteria and a different benefit amount.

This morning I logged into xfinity.com and was asked to update my password. I have 4 eMail accounts across 2 different desktops for different family members.  I changed the password on two of my accounts.  I then went into Outlook and updated the password for those 2 accounts.  Right

I just ordered new service for my apartment and I went through checkout and choose to get my modem in store because I figured it would be fastest. It did say it would be ready in an hour or so. It's been 8 hours and the store is closed now. My order seems to be stuck on "Order Confirmed" and won't g

I'm returning equipment and cant find one remote. Will I be charged? Even though replacements are free?

I installed the Xfinity App on my RV's Roku TV. The Xfinity app works perfectly as long as I am connected to my home wifi.  When we travel and connect to either my phone's hot spot or campground's wifi I am unable to use the Xfinity app.  I receive an error message stating that I am not o