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That is a great question! I am happy to take a look at this with you and see what we can do to help. I do need you to go in and make a new post about this since this post is from December of last year though.

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Error Code TVAPP-00279

I can't watch anything on my TV app on my Samsung 4k TV. It keeps saying this video cannot be played. I read some other posts with similar issues and

Question

Hey there, thanks for reaching out through Xfinity Forums! We would be happy to help you with ordering our xFi Pods to help extend your WiFi connection in your home. Here is a link to our xFi Pods, https://comca.st/3Dwql0E. Are you getting an error m

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Extender

I’m trying to add a wifi extender to connect to my Xfinity hotspot so it can boost it but it’s not piping up the website to login on the Xfinity hotsp

Question

@Rebekah321 Thank you for reaching out to the Digital Care Team today and thank you for your patience while waiting to connect with a Specialist. I assure you; you have reached the right place. I am an expert in everything Xfinity and can assist you

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prewired home

Our new house is prewired for cable and internet. An upstairs bedroom has all of the connections in a closet with labeled wires and whatnot. How do I

Question

Hey @Tim_F0831 [Edited to match username, remove PII], thank you for reaching out to Xfinity Support on our forums. We apologize you were having trouble getting help and I can certainly help with the billing. can you send us a direct message so I can

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Customer service?

Comcast Care Chat: The earliest date for technician visit is August, 28 10:00 AM-12:00 PM is it fine for you? We set it then this text comes through.

Question

Hey, @cosmo-712! I can get this fixed right now. What Xfinity Store did you return the modem to? Do you have the address or cross streets? Thanks!

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XB7 & poor speeds

I just upgraded over the weekend to 1.2Gbps speed, swapped my EMTA and removed my MB7621 owned modem for a XB7, I'm not getting anywhere near the spee

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