I feel like an idiot, but can anyone help me use the parental controls via the router? I log into the router. I navigate to parental controls.  I enable managed sites.  I enter the URL for the site I want blocked, and select 'Always' But then that site is still accessible by all devices

Previously set a series recording for a show. Now, the show has been removed from Comcast ("Information for this program isn't available right now").  Therefore can't modify (cancel) recordings.  Anyone know a workaround to remove this series from the Series Priority recording list?

I'm stuck in a login loop.

Does Comcast participate in the Emergency Broadband Benefit Program? The one that comes with a $50/month subsidy on internet service? And I know about Internet Essentials which is a different program with different eligibility criteria and a different benefit amount.

How do I reactivate my Xfinity Flex box(s) after updating my Xfinity modem?

This is a closed question that I don’t see an answer for? How to obtain current and previous screensaver photographs? I'd like to obtain selected photographs that are currently and/or have previously been displayed by my Xfinity X1 screensaver. Is this possible and, if so, how

A post (question), I made in the EMAIL forum has been marked as PRIVATE for 3 days now. Apparently, because I included a JPEG, it needs to be reviewed. The JPEG is simply a screen shot of a COMCAST web page! No personal, identifying information on it. Simply a product of COMCAST. Keep from suspec

This morning I logged into xfinity.com and was asked to update my password. I have 4 eMail accounts across 2 different desktops for different family members.  I changed the password on two of my accounts.  I then went into Outlook and updated the password for those 2 accounts.  Right

To be clear, this is the “Paramount” app and NOT Paramount+. my Xfinity live tv subscription includes the Paramount channel. What is the problem? the Paramount app forces me to a screen that has a list of TV providers and Xfinity isn’t even listed??? [Edited: "Language"] help!!!!

I changed to the gigx2 plan which should provide up to 200 MBps. My old plan was the Gig Extra and limited to 35 MBps. Using xfinity's speed test I still show 35 MBps. I've rebooted my modem a handful of times and called support twice with no avil. Any advise on how to resolve this issue?

I just ordered new service for my apartment and I went through checkout and choose to get my modem in store because I figured it would be fastest. It did say it would be ready in an hour or so. It's been 8 hours and the store is closed now. My order seems to be stuck on "Order Confirmed" and won't g

Every time I turn on the TV I get a notification at the bottom of the TV screen showing me "Featured" and "Recent" folders. This notification lingers for a while and eventually disappears. I press the "Exit" bottom on my remote but that doesn't work.  How can I make this not show up every time

I get a notification that a team I like is playing in a short while. I don't want this message as it sometimes causes the dvr to churn as it tries to reach the game on a channel we don't subscribe to.  How do I turn this off?

Precisely, describing each step, how do I complete the forum setup; i.e., how "navigate to my profile", where is "Edit" button, etc?

I was wondering if Gigabit X10 is available at my house. When I look at plans, it does not come up as an option; however online it appears that I may have to ask someone directly at Comcast since they need to determine the distance from the nearest fiber splice point. Can someone assist? Thanks,

How do I get closed captioning on Peacock.? I cannot seem to find anyplace to select it on Peacock.     It is on automaticcally on all other Comcast broadcasts/channels as well as on Netflick and other channels that I watch through Roku.   i have tried watching Peacock on more than one TV and have t

I have been using the Xfinity app to troubleshoot. I have checked and tightened the cable coming into the house and to the splitter and then to the X1 box and they're all good.  I have physically unplugged the box 3-4 times to reboot it and I have used the app to restart the box 2-3 times.&nbs

I'd like to let some friends join my Minecraft server, but this is pretty much impossible to do when the IP address keeps changing. I did not realize this would happen when switching to xFi and is worse than the setup I had before.Please offer the ability to have a static IP address for Residential

Very long time Xfinity customer and we've had this setup for several years without issues. Using a Motorola 8600 cable modem. Starting a little over a few months ago, noticed that Internet speeds drop and latency increases after several days (could be up to 2 or 3 weeks sometimes). This is then fixe

My TV used to startup with the last station watched. It no longer does that. How can I revert to the old way?