Visitor
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2 Messages
How to disable "Featured" and "Recent" folders that appear at bottom of TV screen
Every time I turn on the TV I get a notification at the bottom of the TV screen showing me "Featured" and "Recent" folders. This notification lingers for a while and eventually disappears. I press the "Exit" bottom on my remote but that doesn't work. How can I make this not show up every time I turn my TV? I just want the last channel that was viewed to appear when I turn the TV on.
Accepted Solution
Official Solution
CCStephanieT
Contributor
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342 Messages
2 years ago
Hello @user_4afc35 thank you for reaching out through our forum. I believe what you are seeing is the menu from your TV itself not from our cable box. Have you tried changing the settings on your TV?
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user_4afc35
Visitor
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2 Messages
2 years ago
Stephanie, thank you very much for the answer. I did go to the Settings in my TV and corrected the issue.
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CCStephanieT
Contributor
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342 Messages
2 years ago
@user_4afc35 Awesome, my pleasure! I'm glad to hear that the issue is resolved. We are here to help 24/7. Thank you for being the best part of our Comcast family we truly value you as a customer. I hope you have a great rest of your day!
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