BruceW's profile

Gold Problem Solver

 • 

25.6K Messages

Wednesday, May 26th, 2021 3:11 PM

Closed

No Forum notifications for "replies"

I'm not receiving notifications for "replies" to threads I subscribe to. I get them when "comments" are posted, but not for "replies". The result is that, when a "reply" is posted I have no way of knowing about it unless I pull up the thread manually. I have never received a single "reply" notification since the change to the new forum, not via the "bell" icon nor email.

Please help.

Note that any message a poster wants me to be aware of needs to be posted as a "comment", not as a "reply". Since I do not get notifications for "replies", I will not know that such messages exist unless I happen to stumble across them.

Accepted Solution

Official Solution

Retired Employee

 • 

5.9K Messages

3 years ago

@BruceW 

What you are requesting does not currently exist with our forum platform vendor. We have asked for them to include this feature, but at this time it is simply not available. Once it becomes available we will be sure to share that with you.

Thank you for your question.

forum icon

New to the Community?

Start Here