I got this question for blacklisting a CDN corporate abusive domain. I was wondering if I can ask for help here. If it's at all possible to get some kind of a supported answer for steps and maybe helpful apps to do that. Because my governor is a dummy. Hello, Pennsylvania. It's very difficult to cre

Hello. I have had discount on service and on an xfinity gateway that ends on 6/2/2025. I received a message saying that the service discount has been extended - Great! Thank you! However, I didn't get any information re: the discount on the Xfinity gateway. If that discount won't be extended, when d

New customer. Just bought a house. The prior owners used xfinity, and the xfinity website says the address is eligible. I chose a plan, set a time, and made an account. I verified my phone and email. Now the website won't let me sign in, and I have no confirmation that anyone is coming at the reques

My account appears to not be loading correctly on the Xfinity web page. Thing such as communication settings have outlines where choices should be but they never populate. According to the online documentation there should be radio buttons and places to enter text. Example "Account communications" t

I had a message informing me my xfinity gateway is outdated and offered to ship a new one. Does this cost more money per month?

We received an email today that maintenance is scheduled for our address on "01/21" which is assumed to be January 21st, three months ago. There is no contact method on the email for us to easily verify if this was a valid email or if there is a correction to the maintenance date. The only option is

Can someone look at my account please and see if there are any ways to save some on my current plan?

I had an account in NJ and moved. Services were supposed to be transferred over but were not and my old account was closed and the new one opened i cannot access any of the purchases I have made thru the old account and I have 30-40 movies and shows

I'm having problems accessing MS Teams and office.com. I can't access on all of my devices: PC's Macbook, iMac and iPhone. I get the following error: This site can’t be reached office.com took too long to respond. Try: Checking the connection Checking the proxy and the firewall ERR_CONNECTION_TIMED_

We are wanting to upgrade our tv package and internet speed and equipment but I don’t see any good bundles. Do you not do that anymore? Please and thank you for any help-

I have Arris G36 cable modem. During last month or so it started dropping internet connection every couple of hours. The event log on the modem at the time when connection is lost looks always like this (the last event is about DS profile config update): DS profile config update. DS Chan ID: 193.;CM

We have several Comcast boxes in our neighborhood that are cracked and exposing wires. How can I get them repaired?

I’ve already moved and migrated my service to my new address. Everything in my XFINITY account seems to have made it over with one exception: purchased movies and TV shows/series. Please help!

I had bought a new plan and received the XB6 Wireless Gateway. A day after I set it up, it began making constant droning noises. I want a gateway that just doesn’t make noise. In terms of internet speed, everything seems to be fine. It’s just the noise that I don’t want. I’m wondering how I could po

Dear Comcast Executive Team, I have already written this to as many executives at the company as possible but I am posting here as well. I am writing to formally request immediate executive intervention regarding a prolonged and unresolved billing and fraud issue with Xfinity Mobile and Internet ser

I no longer need to unlimited data on my plan and need to unsubscribe from it.

Hello, I recently moved and my new home got created as a new account rather than a transfer so I have a new account number. I created ticket ECM0001253447 on April 15 to get the comcast rewards tier applied to the new account. I was assured in May that the ticket was expedited and that it would be r

I am a current Xfinity Internet and Mobile customer. I was so please with your rates I added mobile. However, right after I added mobile, after my first bill, I receive an internet bill that was substantially higher than what it should have been with the mobile discount added. Prior to adding mobile

Hello, I ordered the 1gig/1gig plan as part of Xfinity's new promo tiers. My upload is capped at 100mbps. My old plan gave me 150mbps. I am wondering if the person that placed my order made an error. Modem is an Xfinity Gateway.

Hi there, I cancelled my services the other day and I was waiting for it to turn off and they haven't yet. I'm not exactly sure what to do, but I wanted to make sure they were turned off before I sent the equipment back.