I have been having intermittent signal issues with both my X1 TV signal (freezing and pixelation), and also with lower-than-expected internet speeds. I've checked the cables, and restarted every piece of Xfinity equipment in my home multiple times. Earlier today, I chatted with an agent and explaine

Why does my DVR show 89% full with only 19 hours recorded?

I have gone around in circles with online chats for hours, in store chat in person and one facetime in the store. I am getting nowhere and all they want to do is send out a technician for us and the equipment is not the issue or I could have done that myself. I temporarily solved the problem but sti

I have tried many times from xfinity chat agent and the links it provided to update plan but could not find an option to remove the HBO subscription. It is pathetic that I cannot connect to a customer representative using mobile app or by calling on customer service.

​Hi,​ ​I would like to open a Serviceability request for a new construction home in a neighborhood with service. Can you contact me and help me submit the request please.​

I am currently reviewing internet plan options for my service address and am seeing two different prices for the same plan depending on account status. When browsing while signed out (as a new customer), the plan is displayed at $100/month(5 Year Guarantee). When I sign in to my existing Xfinity acc

How can I get the new XB8 modem

I see that I am eligible for free Peacock but after I redeemed the reward, I never got the email. When I went to the Peacock activation website it says I am not eligible. Please don't respond with the template of how to redeem the free offer, as that is no help. Please resolve my issue.

I'm trying to setup a simple port forward on my XFinity router, and have found that the configuration has been disabled for some reason. I went to the app, and the only thing I could it to do is send me this article: https://www.xfinity.com/support/articles/xfi-port-forwarding Which is entirely inac

My sister's phone # is suddenly on "This telephone number is on your Call Blocking blacklist." I cannot unblock it. It is not on my xfinity blocked #'s list.

I have turned airplane mode off and on and have turned RCS Messaging off and on again. Turned the phone off to restart and it is still not working. Getting very frustrated because I am missing several text messages and cannnot get into a bank account because I cannot get the verification code.

Wouldn't mind to commit again to lower bill, internet only, no bundles.Thanks. It's just getting to expensive

I have contacted Xfinity many times and have dealt with over 10 different agents, all of whom say they have fixed the issue when it has not been fixed. I continue to receive voicemail alerts stating there is a voicemail for a service I do not use as I have my own answering machine. Can anyone help m

ACP credit first time, but didn't credit after 30 days even past my bill due date. Agent told me second time credit may take up to 45 days and they will waiver late fees. I have no way to know ACP status when will credit or no. It is frustrated to see past the due date and not paid. I want to when i

Has Xfinity come up with a fix for the stream app that stopped working on Samsung tablets last month?

Peacock won’t load

​​Seems I got someone else's bill this month. Is there a problem with billing this month?​​

My connection keeps dropping even after restarting it multiple times it just keeps dropping connection any advice

Quick question -- I was trying to use the xfinity live chat to solve an issue with account activation, and rather than solving my problem, the representative attempted to run what appeared to be a social security scam on me. Can anything be done about this? Thanks.

I have been unable to pay for my internet service do to be low income, I found out I qualified for lifeline after I had already started services with xfinity and was told that internet essentials was an option but Xfinity doesn't take lifeline, then I was told one requirement of internet essentials